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116035-01J
41
TROUbLEShOOTING
Continued
OBSERvED PROBLEM
Delayed ignition burner
Burner backfiring during com
-
bustion
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burner is lit
Glass soots
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Remote does not function
REMEDY
1. Contact local propane/LP or
natural gas company
2. Clean burner (see
Cleaning
and Maintenance
, page 38)
or replace burner orifice
1. Clean burner (see
Cleaning
and Maintenance
, page 38)
or replace burner orifice
2. Replace damaged burner
3. Replace gas control
1. Problem will stop after a few
hours of operation
1. Turn gas control knob to LO
position and let warm up for
a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
propane/LP or natural gas
company
3. Clean burner (see
Cleaning
and Maintenance
, page 38)
or replace burner orifice
1. Adjust the log set so the
flame does not excessively
impinge on it
2. Inspect the opening at the
base of the burner to see
that it is not packed with any
type of material
1. This is normal. If noise is
excessive, contact qualified
service person
1. Replace 9-volt batteries
in receiver and hand-held
remote control
POSSIBLE CAUSE
1. Manifold pressure is too
low
2. Burner porting or orifice
clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Residues from manufac
-
turing processes and logs
curing
1. Turning gas control knob to
HI position when burner is
cold
2. Air in gas line
3. Dirty or partially clogged
burner orifice
1. Flame impingement on
logs
2. Debris around burner air
mixer
1. Metal expanding while
heating or contracting
while cooling
1. Battery is not installed or
battery is power is low