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TECHNICAL
SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
SPECIFICATIONS
CGD3924NR
Btu (Variable)
20,000/39,000
Type Gas
Natural Gas Only
Ignition
Piezo
Manifold Pressure
3.5" W.C.
Inlet Gas
Pressure (in. of water)
Maximum
10.5"
Shipping Weight
30 lbs.
When gas pressure is too low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
SERVICE
HINTS
WIRING
DIAGRAM
Receiver
White
On
Off
Remote
Red
Red
White
Thermopile
Gas Control
TPTH
TH
TPTH TP