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17

104306

OWNER’S MANUAL

OPERATING
HEATER

Continued

TEMP

STATUS

HI

LO

MAN

ON

AUTO

OFF

Increases Room
Temperature

Decreases Room
Temperature

Turns Burners
On and Off

Shows Current
Operation Mode

Shows Temperature Setting

Figure 28 - Thermostat Hand-Held Remote Control Unit Selections

The log heater will automatically
cycle between pilot and the heat
setting that has been selected.

Thermocouple

Pilot Burner

Figure 29 - Correct Pilot Flame Pattern

Figure 30 - Incorrect Pilot Flame Pattern

INSPECTING
BURNERS

Check pilot flame pattern and burner flame
patterns often.

PILOT FLAME PATTERN

Figure 29 shows a correct pilot flame pattern.
Figure 30 shows an incorrect pilot flame
pattern. The incorrect pilot flame is not touch-
ing the thermocouple. This will cause the
thermocouple to cool. When the thermo-
couple cools, the heater will shut down.

If pilot flame pattern is incorrect, as shown
in Figure 30

• turn heater off (see To Turn Off Gas to

Appliance, page 16)

• see Troubleshooting, pages 18 through 20

Thermocouple

Pilot Burner

Allows Burners to be
Turned On and Off with the
Hand-Held Remote Unit.

CLEANING AND
MAINTENANCE

 WARNING: Turn off heater

and let cool before cleaning.

 CAUTION: You must keep

control areas, burner, and circu-
lating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a quali-
fied service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair, etc.

ODS/PILOT AND BURNER

• Use a vacuum cleaner or small, soft

bristled brush to clean.

LOGS

• If you remove logs for cleaning, refer to

Installing Logs, pages 13 and 14, to prop-
erly replace logs.

• Replace log(s) if broken or chipped

(dime-sized or larger).

BURNER PRIMARY AIR
HOLE

Air is drawn into the burner through the 8
holes in the brass fitting at the burner en-
trance. There holes may become blocked
with dust or lint. Periodically inspect these
holes for any blockage and clean if needed.
Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner flame holes
with the heater running. All slotted burner
flame holes should be open with yellow
flame present. All round burner flame holes
should be open with a small blue flame
present. Some burner flame holes may be-
come blocked by debris or rust, with no
flame present. If so, turn off heater and let
cool. Either remove blockage or replace
burner. Blocked burner flame holes will
create soot.

MAIN BURNER

Periodically inspect all burner flame holes
with the heater running. All slotted burner
flame holes should be open with yellow
flame present. All round burner flame holes
should be open with a small blue flame
present. Some burner flame holes may be-
come blocked by debris or rust, with no
flame present. If so, turn off heater and let
cool. Either remove blockage or replace
burner. Blocked burner flame holes will
create soot.

Summary of Contents for Comfort Glow CGB3924NR

Page 1: ...ATERS CGD3924NR CGB3924NR CGB3930NR 24 and 30 Remote Controlled Model P I L O T O F F O N LO REMOTE OFF HI OWNER S OPERATION AND INSTALLATION MANUAL WARNING If the information in this manual is not fo...

Page 2: ...7 You must operate this heater with a fire place screen in place Make sure fire place screen is closed before running heater 8 This log heater is designed to be smoke less If logs ever appear to smok...

Page 3: ...teries or other sources to light heater 1 Remove logs and heater base assem bly from carton Note Do not pick up heater base assembly by burners This could damage heater Always handle base assembly by...

Page 4: ...tion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and ceilings expo...

Page 5: ...irect vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used ________...

Page 6: ...rom Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items direc...

Page 7: ...ntilation pages 4 through 6 CHECK GAS TYPE Use only natural gas If your gas supply is not natural gas do not install heater Call dealer where you bought heater for proper type heater NOTICE Stateorloc...

Page 8: ...e opening Non combus tible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you must have non combus tible material behind it Non combustible materialmustextend...

Page 9: ...ances shown you must do one of the following operate the logs only with the flue damper open raise the mantel to an accept able height remove the mantel 14 Min Combustible Material Non Combustible Mat...

Page 10: ...ng Masonry Screw Mounting Flanges Installation Items Needed hardware package provided with heater approved flexible gas hose not provided if allowed by local codes sealant resistant to propane LP gas...

Page 11: ...cate sedi ment trap where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is...

Page 12: ...ry housing 3 Replace battery cover onto remote con trol unit Figure 15 Installing 9 Volt Battery In Receiver Battery Cover Terminal Wires 9 Volt Battery Remote Control Unit Battery Housing Receiver Te...

Page 13: ...se and the cutout area is centered over the burner U bend 3 Locate the recesses on the back of the front log 3 Fit these recesses be tween the posts of the grate base see Figure 19 4 Locate the notche...

Page 14: ...that no flame comes in contact with any log If so repo sition logs according to the log installation instructions in this manual Flames contacting logs will create soot 1 Place the base of the middle...

Page 15: ...window to vent smell Thiswillonlylastafewhours Note Homeowners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be ti...

Page 16: ...s and keep the pilot lit by doing one of the following Turn control knob clockwise to the PILOT position UseremotecontrolmanualOFFbutton Set remote selector switch in the OFF position Ignitor Electrod...

Page 17: ...tedyearlybyaquali fied service person Heater may need more frequent cleaning due to excessive lint from carpeting pet hair etc ODS PILOT AND BURNER Use a vacuum cleaner or small soft bristled brush to...

Page 18: ...e B Dirty or partially clogged ODS pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinch...

Page 19: ...e 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Observe minimum installation cl...

Page 20: ...PROBLEM Heater produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF posi...

Page 21: ...ter will backfire when lit Youmayfeelyourgaspressureistoolowor gas quality is bad If so contact your local natural gas supplier SERVICE HINTS WIRING DIAGRAM Receiver White On Off Remote Red Red White...

Page 22: ...3924NR and CGB3930NR ILLUSTRATED PARTS BREAKDOWN CGD3924NR 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 27 26 26 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I L O T O...

Page 23: ...2772 01 Burner 1 13 099387 12 Pilot Tube Valve to regulator 1 14 103781 01 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098271...

Page 24: ...and CGB3930NR ILLUSTRATED PARTS BREAKDOWN CGB3924NR CGB3930NR 28 16 16 17 25 16 5 4 1 2 3 11 21 10 9 12 15 8 19 18 20 7 14 6 13 27 26 26 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I...

Page 25: ...K 102775 06CK Painted Base Assembly 1 18 098271 07 098271 07 Ignitor Cable 1 19 102445 01 102445 01 Piezo Ignitor 1 20 103823 01 103823 01 Remote Set Incl Transmitter 1 21 104099 01 104099 01 Heat Shi...

Page 26: ...Main Street Kansas City MO 64108 KS MO AR 816 842 3911 East Coast Energy Products 707 Broadway W Long Branch NJ 07764 732 870 8809 1 800 755 8809 Tarantin Tank Co P O Box 6129 Freehold NJ 07728 908 78...

Page 27: ...___________________ _______________________________________________________________________________________________ ____________________________________________________________________________________...

Page 28: ...h other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE PRODUCT THIS EXPRESS WARRANTY EXCLU...

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