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16

104306

UVENTED NATURAL GAS LOG HEATER

CGD3924NR, CGB3924NR and CGB3930NR

TO TURN OFF GAS

TO APPLIANCE

1.

Follow steps 1 through 6 under Light-
ing Instructions
, pages 15 and 16.

2.

Depress control knob and light pilot
with match.

3.

Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob. Now
follow step 9, column 1.

Figure 27 - Setting the Remote Selector Switch, Control Knob, and Flame Adjustment
Knob for Remote Operation

ON
OFF
REMOTE

O

FF

PILO

T

O

N

L O

I H

Remote Selector Switch in Remote Position

Control Knob in On Position

Flame Adjustment Knob

1.

After lighting, let pilot flame burn for
about one minute. Turn control knob
to ON position. Adjust flame adjust-
ment knob anywhere between HI
and LO. Slide the remote selector
switch to the REMOTE position. The
burners will come on. You can now
turn the burners on and off with the
hand-held remote control unit.

HAND HELD REMOTE

OPERATION

NOTICE: You must light the pilot
before using the hand-held re-
mote control unit. See 

Lighting

Instructions on page 15.

OPERATING
HEATER

Continued

Figure 25 - Pilot

 CAUTION: Do not try to adjust

heating levels by using the
manual shutoff valve.

 WARNING: Make sure the re-

mote selector switch is in the
OFF position when you are away
from home for long periods of
time. Heater will come on auto-
matically with remote selector
switch in the ON position.

9.

Slightly push in and turn control
knob counterclockwise  

 to

the ON position.

10. Wait one minute and switch remote

selector switch to the ON position to
light burners.

11. Set flame adjustment knob to any

level between HI and LO.

Shutting Off Heater

1.

Turn control knob clockwise  
to the OFF position.

2.

Set remote selector switch in the OFF
position to keep from draining battery.

Shutting Off Burners Only
(pilot stays lit)

You may shut off the burners and keep
the pilot lit by doing one of the following:

• Turn control knob clockwise  

to the PILOT position.

• Use remote control manual OFF button.

• Set remote selector switch in the OFF

position.

Ignitor Electrode

Pilot Burner

THERMOSTAT

CONTROL

OPERATION

The thermostat control setting on the
remote control unit can be set to any
comfort level between HI and LO. The
Burners will turn on and off automati-
cally to maintain the comfort level you
select. The ideal comfort setting will vary
by household depending upon the amount
of space to be heated, the output of the
central heating system, etc.

MANUAL LIGHTING

PROCEDURE

IMPORTANT:

 Do not leave the re-

mote selector switch in the REMOTE
position when the pilot is not lit. This
will drain the battery.

2.

Select the MANUAL or AUTO button
on the hand-held remote control unit.
• In MANUAL mode, turn burners

on or off by pressing the ON or
OFF buttons on the hand-held re-
mote control unit.

• In AUTO mode, the room tempera-

ture is controlled by the thermo-
stat in the hand-held remote con-
trol unit. To increase the room tem-
perature, press the top arrow of the
TEMP button. To lower room the
temperature, press the bottom ar-
row to the TEMP button. At higher
settings the heater will run more.

IMPORTANT:

 The hand-held remote

control unit must be near the heater.
Do not keep the hand-held remote
control unit too close the heater. The
thermostat on the hand-held remote
control unit will heat up too quickly
and turn the heater off.

3.

Use the STATUS button on the hand-
held remote control unit to see the
operation mode being used and the
temperature setting selected. A red
light will come on beside the opera-
tion mode being used when the sta-
tus button is pressed.

4.

To turn the burners off when oper-
ating in the MANUAL mode, press
the OFF button. If operating in the
auto mode, press the manual button,
then press the OFF button The pilot
will remain lit. 

IMPORTANT:

 To

turn the pilot off, manually turn the
control knob on the heater to the
OFF position or set remote selector
switch to OFF position.

Summary of Contents for Comfort Glow CGB3924NR

Page 1: ...ATERS CGD3924NR CGB3924NR CGB3930NR 24 and 30 Remote Controlled Model P I L O T O F F O N LO REMOTE OFF HI OWNER S OPERATION AND INSTALLATION MANUAL WARNING If the information in this manual is not fo...

Page 2: ...7 You must operate this heater with a fire place screen in place Make sure fire place screen is closed before running heater 8 This log heater is designed to be smoke less If logs ever appear to smok...

Page 3: ...teries or other sources to light heater 1 Remove logs and heater base assem bly from carton Note Do not pick up heater base assembly by burners This could damage heater Always handle base assembly by...

Page 4: ...tion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and ceilings expo...

Page 5: ...irect vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used ________...

Page 6: ...rom Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items direc...

Page 7: ...ntilation pages 4 through 6 CHECK GAS TYPE Use only natural gas If your gas supply is not natural gas do not install heater Call dealer where you bought heater for proper type heater NOTICE Stateorloc...

Page 8: ...e opening Non combus tible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you must have non combus tible material behind it Non combustible materialmustextend...

Page 9: ...ances shown you must do one of the following operate the logs only with the flue damper open raise the mantel to an accept able height remove the mantel 14 Min Combustible Material Non Combustible Mat...

Page 10: ...ng Masonry Screw Mounting Flanges Installation Items Needed hardware package provided with heater approved flexible gas hose not provided if allowed by local codes sealant resistant to propane LP gas...

Page 11: ...cate sedi ment trap where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is...

Page 12: ...ry housing 3 Replace battery cover onto remote con trol unit Figure 15 Installing 9 Volt Battery In Receiver Battery Cover Terminal Wires 9 Volt Battery Remote Control Unit Battery Housing Receiver Te...

Page 13: ...se and the cutout area is centered over the burner U bend 3 Locate the recesses on the back of the front log 3 Fit these recesses be tween the posts of the grate base see Figure 19 4 Locate the notche...

Page 14: ...that no flame comes in contact with any log If so repo sition logs according to the log installation instructions in this manual Flames contacting logs will create soot 1 Place the base of the middle...

Page 15: ...window to vent smell Thiswillonlylastafewhours Note Homeowners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be ti...

Page 16: ...s and keep the pilot lit by doing one of the following Turn control knob clockwise to the PILOT position UseremotecontrolmanualOFFbutton Set remote selector switch in the OFF position Ignitor Electrod...

Page 17: ...tedyearlybyaquali fied service person Heater may need more frequent cleaning due to excessive lint from carpeting pet hair etc ODS PILOT AND BURNER Use a vacuum cleaner or small soft bristled brush to...

Page 18: ...e B Dirty or partially clogged ODS pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinch...

Page 19: ...e 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Observe minimum installation cl...

Page 20: ...PROBLEM Heater produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF posi...

Page 21: ...ter will backfire when lit Youmayfeelyourgaspressureistoolowor gas quality is bad If so contact your local natural gas supplier SERVICE HINTS WIRING DIAGRAM Receiver White On Off Remote Red Red White...

Page 22: ...3924NR and CGB3930NR ILLUSTRATED PARTS BREAKDOWN CGD3924NR 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 27 26 26 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I L O T O...

Page 23: ...2772 01 Burner 1 13 099387 12 Pilot Tube Valve to regulator 1 14 103781 01 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098271...

Page 24: ...and CGB3930NR ILLUSTRATED PARTS BREAKDOWN CGB3924NR CGB3930NR 28 16 16 17 25 16 5 4 1 2 3 11 21 10 9 12 15 8 19 18 20 7 14 6 13 27 26 26 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I...

Page 25: ...K 102775 06CK Painted Base Assembly 1 18 098271 07 098271 07 Ignitor Cable 1 19 102445 01 102445 01 Piezo Ignitor 1 20 103823 01 103823 01 Remote Set Incl Transmitter 1 21 104099 01 104099 01 Heat Shi...

Page 26: ...Main Street Kansas City MO 64108 KS MO AR 816 842 3911 East Coast Energy Products 707 Broadway W Long Branch NJ 07764 732 870 8809 1 800 755 8809 Tarantin Tank Co P O Box 6129 Freehold NJ 07728 908 78...

Page 27: ...___________________ _______________________________________________________________________________________________ ____________________________________________________________________________________...

Page 28: ...h other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE PRODUCT THIS EXPRESS WARRANTY EXCLU...

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