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104385

UNVENTED NATURAL GAS LOG HEATER

CGS2718N, CGS3124N, CLD3018N,
CLD3924NT, and CCL3930NT(A)

SAFETY
INFORMATION

 DANGER: Carbon monoxide

poisoning may lead to death!

Carbon Monoxide Poisoning:

 Early

signs of carbon monoxide poisoning re-
semble the flu, with headaches, dizziness,
or nausea. If you have these signs, the heater
may not be working properly. Get fresh air
at once!
 Have heater serviced. Some people
are more affected by carbon monoxide than
others. These include pregnant women,
people with heart or lung disease or anemia,
those under the influence of alcohol, and
those at high altitudes.

Natural Gas:

 Natural gas is odorless. An

odor-making agent is added to the gas. The
odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may
be present even though no odor exists.

Make certain you read and understand all
Warnings. Keep this manual for reference.
It is your guide to safe and proper operation
of this heater.

 WARNINGS

IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, oper-
ate, or service this heater. Im-
proper use of this heater can
cause serious injury or death from
burns, fire, explosion, electrical
shock, and carbon monoxide
poisoning.

 WARNING: Any change to

this heater or its controls can be
dangerous.

1.

This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.

2.

If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do

not use any phone in your building

• immediately call your gas supplier

from a neighbor’s phone. Follow the
gas supplier’s instructions

• if you cannot reach your gas supplier,

call the fire department

3.

This heater shall not be installed in a bed-
room or bathroom unless installed as a
vented appliance (Variable Manually-
Controlled Models Only) (see Installing
Damper Clamp Accessory for Vented
Operation
, page 10).

4.

Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or

other flammable objects are less than
42 inches from the front, top, or sides
of the heater

• in high traffic areas
• in windy or drafty areas

5.

Before installing in a solid fuel burn-
ing fireplace, the chimney flue and fire-
box must be cleaned of soot, creosote,
ashes and loose paint by a qualified
chimney cleaner. Creosote will ignite
if highly heated. Inspect chimney flue
for damage. If damaged, operate heater
with flue damper closed.

6.

If fireplace has glass doors, never op-
erate this heater with glass doors closed.
If you operate heater with doors closed,
heat buildup inside fireplace will cause
glass to burst. Also if fireplace open-
ing has vents at the bottom, you must
open the vents before operating heater.

7.

You must operate this heater with a fire-
place screen in place. Make sure fire-
place screen is closed before running
heater.

8.

This log heater is designed to be smoke-
less. If logs ever appear to smoke, turn
off heater and call a qualified service
person. 

Note:

 During initial operation,

slight smoking could occur due to log
curing and heater burning manufactur-
ing residues.

9.

To prevent the creation of soot, follow
the instructions in Cleaning and Main-
tenance
, page 19.

10. Do not allow fans to blow directly into

the fireplace. Avoid any drafts that al-
ter burner flame patterns. Ceiling fans
can create drafts that alter burner flame
patterns. Altered burner patterns can
cause sooting.

11. Before using furniture polish, wax, car-

pet cleaner, or similar products, turn
heater off. If heated, the vapors from
these products may create a white pow-
der residue within burner box or on
adjacent walls or furniture.

12. Do not use a blower insert, heat ex-

changer insert or other accessory not
approved for use with this heater.

13. This heater needs fresh, outside air ven-

tilation to run properly. This heater has
an oxygen depletion sensor (ODS) pi-
lot light safety system. The ODS shuts
down the heater if not enough fresh air
is available. See Air for Combustion
and Ventilation,
 pages 4 through 6. If
heater keeps shutting off, see Trouble-
shooting,
 pages 20 through 22.

14. Do not run heater

• where flammable liquids or vapors

are used or stored

• under dusty conditions

15. Do not use this heater to cook food or

burn paper or other objects.

16. Never place any objects on the heater.

17. Heater base assembly becomes very hot

when running heater. Keep children and
adults away from hot surface to avoid
burns or clothing ignition.  Heater will
remain hot for a time after shut-down.
Allow surface to cool before touching.

18. Carefully supervise young children

when they are in the room with heater.

19. Do not use heater if any part has been

exposed to or under water. Immediately
call a qualified service technician to in-
spect the room heater and to replace any
part of the control system and any gas
control which has been under water.

20. Do not operate heater if any log is bro-

ken. Do not operate heater if a log is
chipped (dime-sized or larger).

21. Turn heater off and let cool before ser-

vicing. Only a qualified service person
should service and repair heater.

22. Operating heater above elevations of

4,500 feet could cause pilot outage.

Summary of Contents for Comfort Glow CCL3930NT

Page 1: ...ontrolled Models ROYAL ENGLISH OAK BILTMORE SPLIT OAK AND WINCHESTER OAK UNVENTED VENT FREE NATURAL GAS LOG HEATER This appliance may be installed in an aftermarket manufactured mobile home where not...

Page 2: ...rs never op erate this heater with glass doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Also if fireplace open ing has vents at the bottom...

Page 3: ...andard for unvented heaters State and local codes in some areas prohibit the use of vent free heaters Non thermostat models may also be operated as a vented decorative ANS Z21 60 product by opening fl...

Page 4: ...r for combustion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and c...

Page 5: ..._____ Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual a...

Page 6: ...c has a thermostat controlledpowervent Heatedair enteringtheatticwillactivatethepowervent Figure 2 Ventilation Air from Inside Building Outlet Air Ventilated Attic Outlet Air Inlet Air Inlet Air Venti...

Page 7: ...for proper type heater IMPORTANT Vent freeheatersaddmois ture to the air Although this is beneficial installing heater in rooms without enough ventilation air may cause mildew to form from too much m...

Page 8: ...combustible material okay Less than 8 Noncombustible material must be extended to at least 8 See Between 8 and 12 above If you cannot extend material you must operate heater with flue damper open Figu...

Page 9: ...8 and 24 Models 20 2 1 2 6 8 10 12 Distances to Underside of Mantel Hood GA6050 GA6052 Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf Figure 9 Minimum Fireplace Clearances Above Combu...

Page 10: ...sonsnumber1or2aboveapplytoyou you must permanently open chimney flue damper You must install the damper clamp accessory to order see Accessories page 25 This will insure vented operation see Figure 10...

Page 11: ...A design certified manual shutoff valve from your dealer See Accessories page 25 CAUTION Use only new black iron or steel pipe Inter nally tinned copper tubing may be used in certain areas Check your...

Page 12: ...of liquid soap and water to gas joints Bubbles form ing show a leak 5 Correct all leaks at once 6 Reconnect heater and manual shutoff valve to gas supply Check reconnected fittings for leaks TestPress...

Page 13: ...the notches in the bottom of the crossover log 3 Place the crossover log on top of the back log and front log Make sure the notches of the crossover log line up with rectangular knobs on top of the ba...

Page 14: ...on andperiodicallythereafter check to ensure that no flame comes in contact with any log With the heater set to High check to see if flames contact any log If so re position logs according to the logi...

Page 15: ...Make sure the front of the middle log is resting on the tabs of the grate base 3 Locatepegsonthebottomofbacklog 3 Slide these pegs into the holes in the grate base behind the burner see Figure 25 Figu...

Page 16: ...or window to vent smell Thiswillonlylastafewhours Note Home owners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be...

Page 17: ...call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas sup plier call the fire department C Use only your hand to push in or turn the gas c...

Page 18: ...ot stay lit con tact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Light ing Procedure 7 Keep control knob p...

Page 19: ...JECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holesclearofdust dirt andlint Clean...

Page 20: ...uple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of...

Page 21: ...ombustion and Venti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural ga...

Page 22: ...shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion Log set cycles to pilot but room tempera tur...

Page 23: ...actory built metal fireplace see Figure 42 for location If your fireplace has glass doors position sensing bulb directly behind door gap on right bot tom side see Figure 43 4 The mounting clip must be...

Page 24: ...rt s call DESA International s Techni cal Service Department at 1 800 DESA LOG 1 800 337 2564 WhencallingDESAInternational haveready your name your address model and serial numbers of your heater how...

Page 25: ...00 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 All States 219 462 7441 1 800 362 6951 FBD 1349 Adams Street Bowling Green KY 42103 502 846...

Page 26: ...ATER CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A ILLUSTRATED PARTS BREAKDOWN 4 2 1 3 12 21 10 11 21 7 21 5 6 8 9 15 14 16 19 22 18 13 19 17 20 2 20 1 20 18 23 Variable Manually Controlled Win...

Page 27: ...354 01 098354 01 Control Knob 1 16 102445 01 102445 01 Piezo Ignitor 1 17 098249 01 098249 01 Nut M5 2 18 099387 08 099387 08 Pilot Tube 1 19 098271 07 098271 07 Ignitor Cable 1 20 103042 01 103042 01...

Page 28: ...LOG HEATER CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A 23 20 10 11 12 20 7 20 20 5 6 9 8 15 14 16 18 21 17 13 18 22 19 17 2 1 3 4 ILLUSTRATED PARTS BREAKDOWN Variable Manually Controlled Roy...

Page 29: ...102779 03 Outlet Burner Tube 1 10 099056 26 Burner Orifice Injector 1 11 102843 01 Burner Clip 1 12 102980 01 Burner 1 13 102568 07 Control Valve 1 14 098508 01 Valve Retainer Nut 1 15 098354 01 Contr...

Page 30: ...LOG HEATER CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Royal English Oak Model CLD3924NT 12 2 1 3 4 18 16 17 20 10 9 5 11 23 7 6 19 8...

Page 31: ...urner Tube 1 9 099056 16 Burner Orifice Injector 1 10 102843 01 Burner Clip 1 11 102772 01 Burner 1 12 101329 20 Thermostat Gas Valve Assembly 1 13 102979 01 Thermostat Bracket 1 14 098544 01 Thermobu...

Page 32: ...R CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Biltmore Split Oak Model 26 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 7 3 2...

Page 33: ...81 01 Inlet Tube 1 12 102983 01 102983 01 Outlet Burner Tube 1 13 099056 16 099056 16 Burner Orifice Injector 1 14 102843 01 102843 01 Burner Clip 1 15 102772 01 102772 01 Burner 1 16 101329 20 101329...

Page 34: ...lated to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL O...

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