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LIMITED WARRANTY

COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS

DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first
purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions.
To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater
to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST
be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts.
Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance
with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become
damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost,
labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT;
THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURA-
TION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE;
AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential
damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

KEEP THIS WARRANTY

WARRANTY INFORMATION

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written
warranty. We make no other warranty, expressed or implied.

104385-01
Rev. D
10/99

INTERNATIONAL

NOT A UPC

104385 01

2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004

www.desatech.com

Summary of Contents for Comfort Glow CCL3930NT

Page 1: ...ontrolled Models ROYAL ENGLISH OAK BILTMORE SPLIT OAK AND WINCHESTER OAK UNVENTED VENT FREE NATURAL GAS LOG HEATER This appliance may be installed in an aftermarket manufactured mobile home where not...

Page 2: ...rs never op erate this heater with glass doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Also if fireplace open ing has vents at the bottom...

Page 3: ...andard for unvented heaters State and local codes in some areas prohibit the use of vent free heaters Non thermostat models may also be operated as a vented decorative ANS Z21 60 product by opening fl...

Page 4: ...r for combustion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and c...

Page 5: ..._____ Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual a...

Page 6: ...c has a thermostat controlledpowervent Heatedair enteringtheatticwillactivatethepowervent Figure 2 Ventilation Air from Inside Building Outlet Air Ventilated Attic Outlet Air Inlet Air Inlet Air Venti...

Page 7: ...for proper type heater IMPORTANT Vent freeheatersaddmois ture to the air Although this is beneficial installing heater in rooms without enough ventilation air may cause mildew to form from too much m...

Page 8: ...combustible material okay Less than 8 Noncombustible material must be extended to at least 8 See Between 8 and 12 above If you cannot extend material you must operate heater with flue damper open Figu...

Page 9: ...8 and 24 Models 20 2 1 2 6 8 10 12 Distances to Underside of Mantel Hood GA6050 GA6052 Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf Figure 9 Minimum Fireplace Clearances Above Combu...

Page 10: ...sonsnumber1or2aboveapplytoyou you must permanently open chimney flue damper You must install the damper clamp accessory to order see Accessories page 25 This will insure vented operation see Figure 10...

Page 11: ...A design certified manual shutoff valve from your dealer See Accessories page 25 CAUTION Use only new black iron or steel pipe Inter nally tinned copper tubing may be used in certain areas Check your...

Page 12: ...of liquid soap and water to gas joints Bubbles form ing show a leak 5 Correct all leaks at once 6 Reconnect heater and manual shutoff valve to gas supply Check reconnected fittings for leaks TestPress...

Page 13: ...the notches in the bottom of the crossover log 3 Place the crossover log on top of the back log and front log Make sure the notches of the crossover log line up with rectangular knobs on top of the ba...

Page 14: ...on andperiodicallythereafter check to ensure that no flame comes in contact with any log With the heater set to High check to see if flames contact any log If so re position logs according to the logi...

Page 15: ...Make sure the front of the middle log is resting on the tabs of the grate base 3 Locatepegsonthebottomofbacklog 3 Slide these pegs into the holes in the grate base behind the burner see Figure 25 Figu...

Page 16: ...or window to vent smell Thiswillonlylastafewhours Note Home owners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be...

Page 17: ...call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas sup plier call the fire department C Use only your hand to push in or turn the gas c...

Page 18: ...ot stay lit con tact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Light ing Procedure 7 Keep control knob p...

Page 19: ...JECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holesclearofdust dirt andlint Clean...

Page 20: ...uple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of...

Page 21: ...ombustion and Venti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural ga...

Page 22: ...shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion Log set cycles to pilot but room tempera tur...

Page 23: ...actory built metal fireplace see Figure 42 for location If your fireplace has glass doors position sensing bulb directly behind door gap on right bot tom side see Figure 43 4 The mounting clip must be...

Page 24: ...rt s call DESA International s Techni cal Service Department at 1 800 DESA LOG 1 800 337 2564 WhencallingDESAInternational haveready your name your address model and serial numbers of your heater how...

Page 25: ...00 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 All States 219 462 7441 1 800 362 6951 FBD 1349 Adams Street Bowling Green KY 42103 502 846...

Page 26: ...ATER CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A ILLUSTRATED PARTS BREAKDOWN 4 2 1 3 12 21 10 11 21 7 21 5 6 8 9 15 14 16 19 22 18 13 19 17 20 2 20 1 20 18 23 Variable Manually Controlled Win...

Page 27: ...354 01 098354 01 Control Knob 1 16 102445 01 102445 01 Piezo Ignitor 1 17 098249 01 098249 01 Nut M5 2 18 099387 08 099387 08 Pilot Tube 1 19 098271 07 098271 07 Ignitor Cable 1 20 103042 01 103042 01...

Page 28: ...LOG HEATER CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A 23 20 10 11 12 20 7 20 20 5 6 9 8 15 14 16 18 21 17 13 18 22 19 17 2 1 3 4 ILLUSTRATED PARTS BREAKDOWN Variable Manually Controlled Roy...

Page 29: ...102779 03 Outlet Burner Tube 1 10 099056 26 Burner Orifice Injector 1 11 102843 01 Burner Clip 1 12 102980 01 Burner 1 13 102568 07 Control Valve 1 14 098508 01 Valve Retainer Nut 1 15 098354 01 Contr...

Page 30: ...LOG HEATER CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Royal English Oak Model CLD3924NT 12 2 1 3 4 18 16 17 20 10 9 5 11 23 7 6 19 8...

Page 31: ...urner Tube 1 9 099056 16 Burner Orifice Injector 1 10 102843 01 Burner Clip 1 11 102772 01 Burner 1 12 101329 20 Thermostat Gas Valve Assembly 1 13 102979 01 Thermostat Bracket 1 14 098544 01 Thermobu...

Page 32: ...R CGS2718N CGS3124N CLD3018N CLD3924NT and CCL3930NT A ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Biltmore Split Oak Model 26 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 7 3 2...

Page 33: ...81 01 Inlet Tube 1 12 102983 01 102983 01 Outlet Burner Tube 1 13 099056 16 099056 16 Burner Orifice Injector 1 14 102843 01 102843 01 Burner Clip 1 15 102772 01 102772 01 Burner 1 16 101329 20 101329...

Page 34: ...lated to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL O...

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