DENAGO Model 1 Owner'S Manual Download

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page 75 • DENAGO

APPENDIX E

Trouble Shooting

- Some common issues

Symptoms

Possible Causes

Most Common Solutions

The bike does not work

• Insufficient battery power

• Faulty connections

• Battery not full seated in tray

• Improper turn on sequence

• Brakes are applied

• Charge the battery

• Clean and repear connectors

• Install battery correctly

• Turn on bike with proper sequence

• Disengage brakes

Reduced range

• Low tire pressure

• Low or faulty battery

• Driving with too many hills, head-

wind, braking and/or excessive load

• Battery discharged for long period of

time without regular charges, aged,

damaged or unbalanced

• Brakes rubbing

• Adjust tire pressure

• Check connections or charge battery

• Assist with pedals or adjust route

• Balance the battery; contact Product

Support if range decline persists

• Adjust the brakes

The battery will not

charge

• Charge not well connected

• Charger damaged

• Battery damaged

• Wiring damaged

• Blown charge fuse

• Adjust the connections

• Replace

• Repair or replace

• Replace charge fuse

Irregular acceleration

and/or reduced top speed

• Insufficient battery power

• Loose or damaged throttle

• Misaligned or damaged magnet ring

• Charge or replace battery

• Replace throttle

• Align or replace magnet ring

The motor does not

respond with the bike is

powered on

• Loose wiring

• Loose or damaged throttle

• Loose or damaged motor plug wire

• Damaged motor

• Repair and or reconnect

• Tighten or replace

• Secure or replace

• Repair or replace

Wheel or motor makes

strange noises

• Loose or damaged wheel spokes

or rim

• Loose or damaged motor wiring

• Tighten, repair or replace

• Reconnect or replace motor

Please contact BIKE.com at [email protected] or call at 1-(877)-755-2453(BIKE) or ask your dealer

for service instructions if you are uncertain or have the slightest doubt.

Summary of Contents for Model 1

Page 1: ...EBIKE OWNER S MANUAL CITY MODEL 1 VERSION 1 This manual meets EN ISO 4210 16 CFR 1512 and EN 16054 Standards ...

Page 2: ...s In case of a conflict between the instructions in this manual and information provided by a component manufacturer always follow the component manufacturer s instructions If you have any questions or do not understand something take responsibility for your safety and consult with BIKE com at cs bike com or call at 1 877 755 2453 BIKE or visit your dealer or the eBikes manufacturer NOTE This manu...

Page 3: ...reach p 23 4 Tech p 24 49 A Wheels p 24 26 1 Front wheel secondary retention device p 24 26 2 Wheels with cam action systems p 27 3 Removing and installing wheel p 27 31 B Seat post cam action clamp p 31 32 C Brakes p 32 35 D Shifting gears p 35 38 E Pedals p 38 40 F eBike Suspension p 40 G Tires and Tubes p 41 43 H eBike Components p 43 48 1 Battery p 43 45 2 Motor p 46 3 Throttle p 47 4 Monitor ...

Page 4: ...mbination of the safety alert symbol and the word CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury or is an alert against unsafe practices The word CAUTION used without the safety alert symbol indicates a situation which if not avoided could result in serious damage to the eBike or the voiding of your warranty Many of the Warnings and ...

Page 5: ...fic laws but also the common sense rules of safe and responsible bicy cling As a parent you should read this manual as well as review its warnings and the eBikes func tions and operating procedures with your child before letting your child ride the eBike WARNING Make sure that your child always wears an approved bike helmet when riding but also make sure that your child understands that an eBike h...

Page 6: ...D and 3 E 6 Do you fully understand how to operate your new eBike If not before your first ride please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or have your dealer explain any functions or features that you do not understand B Safety First 1 Always wear an approved helmet when riding your eBike and follow the helmet manufacturer s instructions for fit use and care 2 Do you ha...

Page 7: ...er Torque Specifications in Appendix E of this manual or to the torque specifications in the instructions provided by the manufacturer of the component in question Correctly tightening a fastener requires a calibrated torque wrench A professional eBike mechanic with a torque wrench should torque the fasteners on you eBike If you choose to work on your own eBike you must use a torque wrench and the...

Page 8: ...o not attempt to true a wheel unless you have the knowledge experience and tools needed to do the job correctly Wheel rims clean and undamaged Make sure the rims are clean and undamaged at the tire bead and if you have rim brakes along the braking surface Check to make sure that any rim wear indicator marking is not visible at any point on the wheel rim WARNING eBike wheel rims are subject to wear...

Page 9: ... the braking action of the eBike see Section 4 C Test the brakes at slow speed putting your weight toward the rear and gently applying the brakes rear brake first Sudden or excessive application of the front brake could pitch you over the handlebars Applying brakes too hard can lock up a wheel which could cause you to lose control and fall Skidding is an example of what can happen when a wheel loc...

Page 10: ...tion 1 D before you get on a eBike 3 3 Be thoroughly familiar with the controls of your eBike brakes Section 4 C pedals Section 4 E shifting Section 4 D 4 Be careful to keep body parts and other objects away from the sharp teeth of chainrings the moving chain the turning pedals and cranks and the spinning wheels of your eBike 5 Always wear Shoes that will stay on your feet and will grip the pedals...

Page 11: ...nes They mask traffic sounds and emergency vehicle sirens distract you from concentrating on what s going on around you and their wires can tangle in the moving parts of the eBike causing you to lose control 9 Never carry a passenger and before installing a child carrier or trailer check with your dealer or the eBike manufacturer to make sure the eBike is designed for it If the eBike is suitable f...

Page 12: ...Be prepared If something goes wrong while you re riding off road help may not be close 7 Before you attempt to jump do stunt riding or race with your eBike read and understand Section 2 F Obey the local laws regulating where and how you can ride off road and respect private property You may be sharing the trail with others hikers trail runners equestrians and other cyclists Respect their rights St...

Page 13: ... tire tread if the cable jumps out of its yoke or breaks WARNING Do not remove the front or rear reflectors or reflector brackets from your eBike They are an integral part of the eBikes safety system Removing the reflectors reduces your visibility to others using the roadway Being struck by other vehicles may result in serious injury or death The reflector brackets may protect you from a brake str...

Page 14: ...bility of your eBike before engaging in extreme riding When riding fast downhill you can reach speeds achieved by motorcycles and therefore face similar hazards and risks Have your eBike and equipment carefully inspected by a qualified mechanic and be sure it is in perfect condition Consult with expert riders area site personnel and race officials on conditions and equipment advisable at the site ...

Page 15: ...sibility G Changing Components or Adding Accessories There are many components and accessories available to enhance the comfort performance and appearance of your eBike However if you change components or add accessories you do so at your own risk The eBikes manufacturer may not have tested that component or accessory for compatibility reliability or safety on your eBike Before installing any comp...

Page 16: ...anges eBikes are heavier than traditional bikes Be aware Park to be safe and insure they cannot fall over or cause damage to you or anyone or your bike DO NOT ride of submerge your eBike in water You could lose control but also could cause erious damage to your eBike components Child Safety if wishing to use a bike trailer please contact and consult with the trailer manufacturer to ensure compatib...

Page 17: ... crotch is when straddling the eBike To check for correct stand over height straddle the eBike while wearing the kind of shoes in which you ll be riding and bounce vigorously on your heels If your crotch touches the frame the eBike is too big for you Don t even ride the eBike around the block An eBike which you ride only on paved surfaces and never take off road should give you a minimum stand ove...

Page 18: ...o the seat tube If your leg is not completely straight your saddle height needs to be adjusted If your hips must rock for the heel to reach the pedal the saddle is too high If your leg is bent at the knee with your heel on the pedal the saddle is too low Please go step by step to adjust Loosen the seat post clamp Raise or lower the seat post in the seat tube Make sure the saddle is straight fore a...

Page 19: ...hoose to make your own front and back adjustment make sure that the clamp mechanism is clamping on the straight part of the saddle rails and is not touching the curved part of the rails and that you are using the recommended torque on the clamping fastener s Appendix E or the manufacturer s instructions through the sight hole 3 Saddle angle adjustment Most people prefer a horizontal saddle but som...

Page 20: ...ddle position make only one adjustment at a time If in spite of carefully adjusting the saddle height tilt and fore and aft position your saddle is still uncomfortable you may need a different saddle design Saddles like people come in many different shapes sizes and resilience Your dealer can help you select a saddle which when correctly adjusted for your body and riding style will be comfortable ...

Page 21: ...it requires special knowledge If your Ebike has a quill stem FIG 9 Please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for support to adjust the handlebar height a bit by adjusting stem height A quill stem has an etched or stamped mark on its shaft that designates the stem s Minimum Insertion or Maximum Extension This mark must not be visible above the headset ...

Page 22: ... aerodynamic extensions to handlebars will change the steering and braking response of the Ebike D Control position adjustments The angle of the brake and shift control levers and their position on the handlebars can be changed Please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for all service to make the adjustments for you If you choose to make your own cont...

Page 23: ...wheels secured in one of three ways 1 A hollow axle with a shaft skewer running through it which has an adjustable tension nut on one end and an over center cam on the other cam action system fig 8 a b 2 A hollow axle with a shaft skewer running through it which has a nut on one end and a fitting for a hex key lock lever or other tightening device on the other through bolt fig 9 3 Hex nuts or hex ...

Page 24: ...m at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for all service to help you make sure you know how to install and remove your wheels safely 2 Understand and apply the correct technique for clamping your wheel in place 3 Each time before you ride the Ebike check that the wheel is securely clamped The clamping action of a correctly secured wheel must emboss the surfaces of the dro...

Page 25: ...ring your front wheel Secondary retention devices fall into two basic categories a The clip on type is a part that the manufacturer adds to the front wheel hub or front fork b The integral type is molded cast or machined into the outer faces of the front fork dropouts Please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for all service to explain the particular ...

Page 26: ...y the force of the over center cam pushing against one dropout and pulling the tension adjusting nut by way of the skewer against the other dropout The amount of clamping force is controlled by the tension adjusting nut Turning the tension adjusting nut clockwise while keeping the cam lever from rotating increases clamping force turning it counterclockwise while keeping the cam lever from rotating...

Page 27: ...usting nut enough to allow removing the wheel from the dropouts If your front wheel uses a cam and cup system fig 8b squeeze the cup and cam lever together while removing the wheel No rotation of any part is necessary with the cam and cup system You may need to tap the top of the wheel with the palm of your hand to release the wheel from the front fork 3 Removing and Installing wheels CAUTION If y...

Page 28: ...ur hand and the serrations on the wheel fastener do not emboss the surfaces of the dropouts the tension is insufficient Open the lever turn the tension adjusting nut clockwise a quarter turn then try again See also the first WARNING in this Section 4 C 6 If you disengaged the brake quick release mechanism in 4 A above re engage it to restore correct brake pad to rim clearance 7 Spin the wheel to m...

Page 29: ...ke make sure that the rear derailleur is still in its outermost high gear position then pull the derailleur body back with your right hand Put the chain on top of the smallest freewheel sprocket 3 On a single speed remove the chain from the front sprocket so that you have plenty of slack in the chain Put the chain on the rear wheel sprocket 4 Then insert the wheel into the frame dropouts and pull ...

Page 30: ... BIKE or ask your dealer for support It is very important that you understand the type of wheel securing method on your Ebike that you know how to secure the wheels correctly and that you know how to apply the correct clamping force that safely secures the wheel Please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for all service to instruct you in correct wheel...

Page 31: ...two brake pads disc brakes which operate by squeezing a hub mounted disc between two brake pads and internal hub brakes All three can be operated by way of a handlebar mounted lever On some models of Ebike the internal hub brake is operated by pedaling backwards This is called a Coaster Brake WARNING 1 Riding with improperly adjusted brakes worn brake pads or wheels on which the rim wear mark is v...

Page 32: ...r Ebikes brakes are set up squeeze one brake lever and look to see which brake front or rear engages Now do the same with the other brake lever Make sure that your hands can reach and squeeze the brake levers comfortably If your hands are too small to operate the levers comfortably consult your dealer before riding the Ebike The lever reach may be adjustable or you may need a different brake lever...

Page 33: ...h brakes the Ebike begins to slow but your body wants to continue at the speed at which it was going This causes a transfer of weight to the front wheel or under heavy braking around the front wheel hub which could send you flying over the handlebars A wheel with more weight on it will accept greater brake pressure before lockup a wheel with less weight will lock up with less brake pressure So as ...

Page 34: ...re on your Ebike and to show you how they work The vocabulary of shifting can be pretty confusing A downshift is a shift to a lower or slower gear one that is easier to pedal An upshift is a shift to a higher or faster harder to pedal gear What s confusing is that what s happening at the front derailleur is the opposite of what s happening at the rear derailleur for details read the instructions o...

Page 35: ...ling easier a downshift Shifting to a larger chainring makes pedaling harder an upshift d Which gear should I be in The combination of largest rear and smallest front gears FIG 18 is for the steepest hills The smallest rear and largest front combination is for the greatest speed It is not necessary to shift gears in sequence Instead find the starting gear which is right for your level of ability a...

Page 36: ...ar should I be in The numerically lowest gear 1 is for the steepest hills The numerically largest gear is for the greatest speed Shifting from an easier slower gear like 1 to a harder faster gear like 2 or 3 is called an upshift Shifting from a harder faster gear to an easier slower gear is called a downshift It is not necessary to shift gears in sequence Instead find the starting gear for the con...

Page 37: ...tation cycle of the pedal While toeclips and straps give some benefit with any kind of shoe they work most effectively with cycling shoes designed for use with toeclips Your dealer can explain how toeclips and straps work Shoes with deep treaded soles or welts which might make it more difficult for you to insert or remove your foot should not be used with toeclips and straps NOTE Changing tire siz...

Page 38: ... Practice is required to learn to engage and disengage the foot safely Until engaging and disengaging the foot becomes a reflex action the technique requires concentration which can distract your attention and cause you to lose control and fall Practice engaging and disengaging clipless pedals in a place where there are no obstacles hazards or traffic and be sure to follow the pedal manufacturer s...

Page 39: ...s design Failing to do so can result in catastrophic frame failure G Tires and Tubes WARNING Some Ebikes intended for competition are fitted with tires that are glued on to specially made rims These are called sew up or tubular tires Properly mounting these tires requires specialized knowledge and skills Please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for a...

Page 40: ...ge give the best performance on smooth slick terrain such as hard packed clay and on deep loose surfaces such as deep dry sand Tire pressure that is too low for your weight and the riding conditions can cause a puncture of the tube by allowing the tire to deform sufficiently to pinch the inner tube between the rim and the riding surface This may also result in rim damage CAUTION Pencil type automo...

Page 41: ...ounterclockwise the valve stem lock nut and push down on the valve stem to free it up Then push the pump head on to the valve head and inflate To inflate a Presta valve with a Schrader pump fitting you ll need a Presta adapter available at your Ebike shop which screws on to the valve stem once you ve freed up the valve The adapter fits into the Schrader pump fitting Close the valve after inflation...

Page 42: ... call at 1 877 755 2453 BIKE or ask your dealer for help and support If your battery is hot or is on fire please contact EMERGENCY SUPPORT IMMEDIATELY WARNING Your battery has connectors inside the chamber on your bike Make sure the connectors on your bike and within the battery are not bent or damaged in any way Some specifics steps could be different on specific models so please reference specif...

Page 43: ...ll and contact us immediately at BIKE com at cs bike com or call at 1 877 755 2453 BIKE or contact your local dealer 1 Ensure connectors on your bike and on your battery are in good working condition 2 Insert bottom of battery into the bottom section of the battery chamber on your bicycle The connectors should engage 3 Lower top of battery into the top of the chamber until you hear a click FIG 22 ...

Page 44: ...rs for fully charge your battery depending on starting point Inspect your charger to make sure no damage or frayed wires If so DO NOT USE and seek help from the Manufacturer CAUTION Always charge your battery in a clean clear dry and safe space away from direct sunlight Do not cover or leave unattended Never charge for more than 12 hours at a time FIG 23 A FIG 23 B FIG 23 C FIG 23 D FIG 23 E WARNI...

Page 45: ...could cause overheating and potential fire WARNING DO NOT open the battery housing You will void all warranties and potential for serious injury and or death could occur d Battery Disposal Seek information from your local area on proper lithium ion battery disposal or contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for information Failure to follow local governmen...

Page 46: ...umb size paddle to engage the motor The more you push down the faster the bike will go b Twist Throttle can include the full hand grip or half the grip are twisted downward to activate the motor similar to throttles you find on scooters and motorcycles 4 Monitor The monitor FIG 26 has many features and benefits and it is recommended to view your specific Ebike Spec guide for full details and speci...

Page 47: ...to help you project your ride Please see your specific bike reference for more information or our web site for more real world results Expected Range Operating Condition s 32 km 20 mi Hilly Terrain Heavy Payload Windy High Pedal Assist Level High Throttle Use Light Pedaling 48 km 30 mi Flat Terrain Normal Payload Not Windy Medium Pedal Assist Level Moderate Throttle Use Light Pedaling 64 km 40 mi ...

Page 48: ...air work on your Ebike 1 Please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer for copies of the manufacturer s installation and service instructions for the components on your Ebike or contact the component manufacturer 2 Please contact BIKE com at cs bike com or call at 1 877 755 2453 BIKE or ask your dealer to recommend a book on Ebike repair 3 Please contact ...

Page 49: ...ricate the chain s rollers with a good quality Ebike chain lubricant Wipe off excess lubricant with a lint free cloth Lubrication is a function of climate Talk to your dealer about the best lubricants and the recommended lubrication frequency for your area 4 After every long or hard ride or after every 10 to 20 hours of riding Squeeze the front brake and rock the Ebike forward and back Everything ...

Page 50: ...are showing WARNING Like any mechanical device an Ebike and its components are subject to wear and stress Different materials and mechanisms wear or fatigue from stress at different rates and have different life cycles If a component s life cycle is exceeded the component can suddenly and catastrophically fail causing serious injury or death to the rider Scratches cracks fraying and discoloration ...

Page 51: ...njuries and take care of them as best you can Seek medical help if necessary Next check your Ebike for damage After any crash take your Ebike to your dealer for a thorough check Carbon composite components including fames wheels handlebars stems cranksets brakes etc which have sustained an impact must not be ridden until they have been disassembled and thoroughly inspected by a qualified mechanic ...

Page 52: ...ective is accomplished a Driveway Rideout When a youngster rides out of the driveway and is struck by a car that is called a ride out accident What can you do First realize the danger of your own driveway If there are obstructions to the view of passing motorists like bushes or trees trim them back You might park your car in front of the driveway if local ordinance permits This way your child can ...

Page 53: ...dential street riding you can teach your child to always look and signal before turning left A big part of this lesson is teaching the child how to look to the rear without swerving Take your child to a playground or a safe area away from traffic or obstructions to practice riding along a straight line while looking behind Stand alongside and hold up a different number of fingers on your hand afte...

Page 54: ...e situation The child should learn to ignore what Simon Says Children need to learn to think for themselves to ride safely Summary Teach your child early the earlier the better Learning skills such as looking and avoiding hazards takes time Be prepared to repeat lessons until your child understands what you re trying to get across Be patient Your efforts will be rewarded knowing that your child is...

Page 55: ...u understand its limitations There are many types of Ebikes and many variations within each type There are many types of mountain road racing hybrid touring cyclo cross and tandem Ebikes There are also Ebikes that mix features For example there are road racing Ebikes with triple cranks These Ebikes have the low gearing of a touring Ebike the quick handling of a racing Ebike but are not well suited...

Page 56: ...essive racer or competitive cyclist a performance advantage over a relatively short product life 2 a less aggressive rider will enjoy longer frame life 3 you are choosing light weight shorter frame life over more frame weight and a longer frame life 4 you are choosing light weight over more dent resistant or rugged frames that weigh more All frames that are very light need frequent inspection Thes...

Page 57: ... of jumping Some of these Ebikes have suspension features but these features are designed to add comfort not off road capability Some come with relatively wide tires that are well suited to gravel or dirt paths Some come with relatively narrow tires that are best suited to faster riding on pavement If you ride on gravel or dirt paths carry heavier loads or want more tire durability talk to your de...

Page 58: ... Hardcore Freeriding Extreme Downhill Dirt Jumping Slopestyle or very aggressive or extreme riding No spending time in the air landing hard and hammering through obstacles TRADE OFF Cross Country Ebikes are lighter faster to ride uphill and more nimble than All Mountain Ebikes Cross Country and Marathon Ebikes trade off some ruggedness for pedaling efficiency and uphill speed 2 a less aggressive r...

Page 59: ...s heavy duty Talk to your retailer about your needs and these models NOT INTENDED For use in extreme forms of jumping riding such as hardcore mountain Freeriding Downhill North Shore Dirt Jumping Hucking etc No large drop offs jumps or launches wooden structures dirt embankments requiring long suspension travel or heavy duty components and no spending time in the air landing hard and hammering thr...

Page 60: ...h shore slope style This is extreme riding and the terms describing it are constantly evolving Gravity Freeride and Downhill Ebikes are 1 heavier and have more suspension travel than All Mountain Ebikes allowing them to be ridden in more difficult terrain over larger obstacles and larger jumps 2 the longest in suspension travel and use components that fit heavy duty intended use While all that is ...

Page 61: ...met pads and body armor RIDER LUGGAGE TOTAL lbs kg lbs kg lbs kg 300 136 0 300 136 MAXIMUM WEIGHT LIMIT INTENDED For man made dirt jumps ramps skate parks other predictable obstacles and terrain where rid ers need and use skill and Ebike control rather than suspension Dirt Jumping Ebikes are used much like heavy duty BMX Ebikes A Dirt Jumping Ebike does not give you skills to jump Read Section 2 F...

Page 62: ...ing Cyclo cross involves riding on a variety of terrain and surfaces including dirt or mud surfaces Cyclo cross Ebikes also work well for all weather rough road riding and commuting NOT INTENDED For off road or mountain Ebike use or jumping Cyclo cross riders and racers dismount before reaching an obstacle carry their Ebike over the obstacle and then remount Cyclo cross Ebikes are not intended for...

Page 63: ... CONDITION 2 Ebikes designed for riding Condition 1 plus smooth gravel roads and improved trails with moderate grades where the tires do not lose ground contact RIDER LUGGAGE TOTAL lbs kg lbs kg lbs kg 500 227 75 34 575 261 MAXIMUM WEIGHT LIMIT INTENDED The challenges of mountain biking are obvious The added challenges of tandem riding mean that you should limit off road tandem riding to easy mode...

Page 64: ...ponents In selecting a lightweight Ebike or components you are making a tradeoff favoring the higher performance that comes with lighter weight over longevity So if you choose lightweight high performance equipment be sure to have it inspected frequently You should have your Ebike and its components checked periodically by your dealer for indicators of stress and or potential failure including cra...

Page 65: ...ial for building Ebike frames It has good characteristics but in high performance Ebikes steel has been largely replaced by aluminum and some titanium The main factor driving this change is interest in lighter Ebikes by cycling enthusiasts Properties of Metals Please understand that there is no simple statement that can be made that characterizes the use of different metals for Ebikes What is true...

Page 66: ...rated from the main triangle When a metal Ebike crashes you will usually see some evidence of this ductility in bent buckled or folded metal It is now common for the main frame to be made of metal and the fork of carbon fiber See Section B Understanding composites below The relative ductility of metals and the lack of ductility of carbon fiber means that in a crash scenario you can expect some ben...

Page 67: ...ve environment Think about the corrosive solution as further weakening and extending the crack SIMPLE RULE 2 Clean your Ebike lubricate your Ebike protect your Ebike from salt remove any salt as soon as you can SIGNIFICANT SCRATCHES GOUGES DENTS OR SCORING CREATE STARTING POINTS FOR CRACKS Think about the cut surface as a focal point for stress in fact engineers call such areas stress risers areas...

Page 68: ...th any crack bulge or dent even a small one Riding a cracked frame fork or component could lead to complete failure with risk of serious injury or death B Understanding composites All riders must understand a fundamental reality of composites Composite materials constructed of carbon fibers are strong and light but when crashed or overloaded carbon fibers do not bend they break What Are Composites...

Page 69: ...bend it will break At and near the break there will be rough sharp edges and maybe delamination of carbon fiber or carbon fiber fabric layers There will be no bending buckling or stretching If You Hit Something or Have A Crash What Can You Expect From Your Carbon Fiber Ebike Let s say you hit a curb ditch rock car other cyclist or other object At any speed above a fast walk your body will continue...

Page 70: ...n occurs the surface shape may change The surface may have a bump a bulge soft spot or not be smooth and fair 3 A difference in sound when tapping the surface If you gently tap the surface of an undamaged composite you will hear a consistent sound usually a hard sharp sound If you then tap a delaminated area you will hear a different sound usually duller less sharp Unusual Noises Either a crack or...

Page 71: ...engthen product life profile the more likely it is that lighter components may be suitable for you Discuss your needs and your profile very honestly with your dealer Take these choices seriously and understand that you are responsible for the changes A useful slogan to discuss with your dealer if you contemplate changing components is Strong Light Cheap pick two Original Equipment components Ebike...

Page 72: ...ED TORQUE The below spec if for DENAGO eBike specifically Model CITY 1 0 issued 02 01 2022 All figures in the table below are available in Newton Meters NM Inch Pound IN LB and Foot Pounds FT LBS Note that some companies do not specify torque for certain components or parts thus we offer a range Contact the manufacturer for the most up to date specifications Headset Handlebar SPEC Component Torque...

Page 73: ... through swing from open to fully closed Measured torque not typically used Common industry practice is resistance at lever halfway through swing from open to fully closed Crankset Bottom Bracket Pedal SPEC Component Torque Spec Newton Meters NM Torque Spec Inch Pound IN LB Torque Spec Foot Pounds FT LBS Pedal into crank 16 95 150 12 5 Crank bolt including spline type cranks and square spindle cra...

Page 74: ...ly closed Wheel axle nuts to frame 22 6 25 42 200 225 16 67 18 75 Cassette sprocket lockring 29 38 49 04 260 434 21 67 36 17 Hub cone locking nut 9 83 24 52 87 217 7 25 18 08 Freehub body 34 46 49 04 305 434 25 42 36 17 Disc Brake System SPEC Component Torque Spec Newton Meters NM Torque Spec Inch Pound IN LB Torque Spec Foot Pounds FT LBS Disc rotor to hub 2 04 3 96 18 35 1 5 2 92 Caliper mount 5...

Page 75: ...ists Adjust the brakes 3 The battery will not charge Charge not well connected Charger damaged Battery damaged Wiring damaged Blown charge fuse Adjust the connections Replace Replace Repair or replace Replace charge fuse 4 Irregular acceleration and or reduced top speed Insufficient battery power Loose or damaged throttle Misaligned or damaged magnet ring Charge or replace battery Replace throttle...

Page 76: ...whether the Hall outlet is good This error may appear if the connection to the rear wheel hub motor is not fully plugged in Unplug it check for and remove any debris then fully re connect 25 Brake Failed The eBike motor cut off brake levers are engaged which stops the motor from turning on When you power on the eBike make sure you aren t squeezing the brake lever s Check the sensitivity adjustment...

Page 77: ...Contact US at BIKE USA Inc dba BIKE com PO BOX 631513 Irving Texas 75063 www BIKE com Customer Service cs BIKE com Phone 1 877 755 BIKE 2453 page 77 DENAGO ...

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DENAGO Model 1, Owner'S Manual

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Summary of Contents for Model 1

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