CITY MODEL 1 • VERSION 1
1. FIRST
NOTE: We strongly urge you to read this manual in its entirety before your first ride. At the very
least, read and make sure that you understand each point in this section, and refer to the cited
sections on any issue that you don’t completely understand. Please note that not all eBikes have
all the features described in this Manual.
Please contact BIKE.com at [email protected] or call at
1-(877)-755-2453(BIKE) or ask your dealer to point out the features of your eBike
A. eBike Fit
1. Is your eBike the right size? To check, see Section 3.A. If your eBike is too large or too small
for you, you may lose control and fall. If your new eBike is not the right size, please contact
BIKE.com
at
or call at
1-(877)-755-2453(BIKE)
or ask your dealer for all to
exchange it before you ride it.
2. Is the saddle at the right height? To check, see Section 3.B. If you adjust your saddle
height, follow the Minimum Insertion instructions in Section 3.B.
3. Are saddle and seat post securely clamped? A correctly tightened saddle will allow no
saddle movement in any direction. See Section 3.B.
4. Are the stem and handlebars at the right height for you? If not, see Section 3.C.
5. Can you comfortably operate the brakes? If not, you may be able to adjust their angle and
reach. See Section 3.D and 3.E.
6. Do you fully understand how to operate your new eBike? If not, before your first ride,
please contact
BIKE.com
at
or call at
1-(877)-755-2453(BIKE)
) or have your
dealer explain any functions or features that you do not understand.
B. Safety First
1. Always wear an approved helmet when riding your eBike, and follow the helmet
manufacturer’s instructions for fit, use and care.
2. Do you have all the other required and recommended safety equipment? See Section 2.
It’s your responsibility to familiarize yourself with the laws of the areas where you ride, and
to comply with all applicable laws.
3. Do you know how to correctly secure your front and rear wheels? Check Section 4.A.1 to
make sure. Riding with an improperly secured wheel can cause the wheel to wobble or disen-
gage from the eBike and cause serious injury or death.
4. If your eBike has toeclips and straps or clipless (“step-in”) pedals, make sure you know
how they work (see Section 4.E). These pedals require special techniques and skills.
Follow the pedal manufacturer’s instructions for use, adjustment, and care.
5. Do you have “toe overlap”? On smaller framed eBikes your toe or toeclip may be able to
contact the front wheel when a pedal is all the way forward and the wheel is turned. Read
Section 4.E. to check whether you have toeclip overlap.
6. Does your eBike have suspension? If so, check Section 4.F. Suspension can change the way
an eBike performs. Follow the suspension manufacturer’s instructions for use, adjustment,
and care.