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PART THREE – Using the QuiQ 
Programmer 

 

Step 1 – Launch the QuiQ Programmer 
from the Windows Start Menu 

 

Click on Start->Programs->QuiQ Programmer 
and then select the QuiQ Programmer item. 

 

Step 2 – Select your COM port 

 

 

 

Please select the correct port to use, and click 
OK to continue.  The latest version of the 
QuiQ USB Interface Module shows up as a 
“QUIQCOM” device.  Older versions show up 
as “COM” devices, which are assigned by 
Windows, and detected automatically. 

 

 

Step 3 – Verify communications with the 
charger 

(See screen image below) 

 
The “No Charger Detected” message indicates 
that the QuiQ Programmer is unable to 
communicate with your charger.  This could be 
due to one of the following reasons: 

1.  The charger is not connected properly 

to the PC.  Check that all wires are 
connected and not touching each 
other. 

2.  The wrong communication device is 

selected.  Close the QuiQ 
Programmer and try again with 
another communication device. 

3.  The charger does not have AC power. 
4.  The QuiQ USB Interface Module 

driver was not installed correctly. 

 

https://harrissupplyind.com - To Order Parts Call 608-268-8080

Summary of Contents for QuiQ 912-24 series

Page 1: ...time will vary by how large and how depleted the battery pack is the input voltage the higher the better and ambient temperatures the lower the better If the input AC voltage is low below 104VAC then...

Page 2: ...e and the status display must be visible to the user 2 Mounting Procedure Mount the charger by the mounting plate using appropriate fasteners i e 1 4 or M6 with locking hardware For UL2202 compliance...

Page 3: ...rrent output reduced Provide better airflow to the charger Try to move the charger to a cooler location Confirm that dirt or mud is not blocking the cooling fins of the charger Clean the charger Rinse...

Page 4: ...ed time This could occur if the battery is of larger capacity than the algorithm is intended for In unusual cases it could mean charger output is reduced due to high ambient temperature It can also oc...

Page 5: ...has started charging normally be sure to make a note of it Try to clear the fault by unplugging AC power waiting 30 seconds and reconnecting the AC Check all battery connections Look for a high resis...

Page 6: ...for this problem is incorrect charge algorithm setting and or high ambient temperatures Confirm that the battery pack is not too small usually 50Ah Confirm that the nominal battery voltage matches the...

Page 7: ...ge algorithm to correct setting for batteries No Connect charger to batteries and plug charger into AC Yes Does the Red LED indicate a fault Is the interlock functioning if used Note that the interloc...

Page 8: ...ee above you are ready to connect your QuiQ charger to the computer with the QuiQ USB Interface Module Step 1 Disconnect AC power from QuiQ charger Step 2 Disconnect QuiQ charger from batteries and co...

Page 9: ...erify communications with the charger See screen image below The No Charger Detected message indicates that the QuiQ Programmer is unable to communicate with your charger This could be due to one of t...

Page 10: ...charger It will take around 1 2 seconds to load or To upgrade the software of the charger Select the version of software you want to add from the Computer s list of Charger Software Versions and click...

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