background image

 

 

Confirm battery connections are good. 

 

The nominal voltage for a lead acid battery is 2 V per cell.  For example, 
a 48V battery will have 48/2 = 24 cells. 

 

If the battery voltage is greater than 2.5V per cell, the charger will not 
start charging. 

 

If the battery voltage is less than 0.5V per cell, the charger will not start.   

 

For software revisions 0.81 or lower, the charger will not start charging if 
the battery voltage is less than 1V per cell.  Refer to the lower right hand 
corner of the back of the Product Manual to determine the software 
revision. 

 

Check for any fault codes that might be set and refer to the descriptions 
above. 

 

A fully charged battery will draw very little current, but will not show 
100% charged immediately.  The charger will change to Absorption 
mode in under 5 minutes once the conditions for the end of bulk charge 
have been met.  The 80% LED will illuminate at this time.  During the 
final phase of charging, the battery will only accept a very small current – 
the charger is unable to accelerate this portion of the charge cycle 
without damaging the battery. 

 

Excessive 
Battery Watering 

or Strong 
Sulphur (Rotten 
Egg) Smell 

 

Overcharging or high battery temperature. These symptoms are unlikely to be caused 
by too high a charge current since the maximum charge current of the charger will be 
small compared to even a moderately sized battery pack.  The most likely cause for 
this problem is incorrect charge algorithm setting and/or high ambient temperatures. 

 

 

 

Confirm that the battery pack is not too small – usually > 50Ah. 

 

Confirm that the nominal battery voltage matches the charger output 
voltage. 

 

Confirm the correct battery charge algorithm.  If the battery pack is new, 
the algorithm will need to be changed if the pack is not the same as the 
old one.  Refer to the Product Manual for instructions on how to 
determine and change the battery charge algorithm. 

 

If the output voltage of the charger seems excessive, return the charger 
for service.  Contact Delta-Q to get the expected battery voltage settings 
for the charger in question.  Be sure to have the charger’s serial number 
and charge algorithm setting available when calling. 

 

Difficulty 
Changing the 
Default Battery 
Charge 
Algorithm 

 

The mode to change the battery charge algorithm can only be selected during the first 
10 seconds of operation.  Refer to the Product Manual for instructions. 
 
If  the  10  second  window  is  missed,  cycle  AC  power  by  unplugging  the  charger, 
waiting 30 seconds, and reconnecting AC power. 
 
To extend Battery Charge Algorithm Change Mode by 30 seconds (120 seconds on 
newer  models),  connect  the  charger  output  to  a  good  battery  for  approximately  1 
second and then disconnect the battery again. 
 

 
 

General Troubleshooting 

 
Should the condition of a charger be in doubt, the flow chart on the next page should be followed to check 
the charger’s operating condition. 

 

 

19Aprr07 [email protected] 

https://harrissupplyind.com - To Order Parts Call 608-268-8080

Summary of Contents for QuiQ 912-24 series

Page 1: ...time will vary by how large and how depleted the battery pack is the input voltage the higher the better and ambient temperatures the lower the better If the input AC voltage is low below 104VAC then...

Page 2: ...e and the status display must be visible to the user 2 Mounting Procedure Mount the charger by the mounting plate using appropriate fasteners i e 1 4 or M6 with locking hardware For UL2202 compliance...

Page 3: ...rrent output reduced Provide better airflow to the charger Try to move the charger to a cooler location Confirm that dirt or mud is not blocking the cooling fins of the charger Clean the charger Rinse...

Page 4: ...ed time This could occur if the battery is of larger capacity than the algorithm is intended for In unusual cases it could mean charger output is reduced due to high ambient temperature It can also oc...

Page 5: ...has started charging normally be sure to make a note of it Try to clear the fault by unplugging AC power waiting 30 seconds and reconnecting the AC Check all battery connections Look for a high resis...

Page 6: ...for this problem is incorrect charge algorithm setting and or high ambient temperatures Confirm that the battery pack is not too small usually 50Ah Confirm that the nominal battery voltage matches the...

Page 7: ...ge algorithm to correct setting for batteries No Connect charger to batteries and plug charger into AC Yes Does the Red LED indicate a fault Is the interlock functioning if used Note that the interloc...

Page 8: ...ee above you are ready to connect your QuiQ charger to the computer with the QuiQ USB Interface Module Step 1 Disconnect AC power from QuiQ charger Step 2 Disconnect QuiQ charger from batteries and co...

Page 9: ...erify communications with the charger See screen image below The No Charger Detected message indicates that the QuiQ Programmer is unable to communicate with your charger This could be due to one of t...

Page 10: ...charger It will take around 1 2 seconds to load or To upgrade the software of the charger Select the version of software you want to add from the Computer s list of Charger Software Versions and click...

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