31
The machine must be descaled.
The descaling procedure described in section
“19. Descale” needs to be performed.
The auto-start function is enabled.
To disable the function, proceed as described in
section “8.2 Auto-start”.
Energy saving is enabled.
To disable energy saving, proceed as described
in section “4.1 Energy saving”.
The appliance is connected to a device via
bluetooth.
CLEANING UNDERWAY
PLEASE WAIT
The appliance has detected impurities in its
internal circuits.
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
“8.1 Rinsing ”).
A low coffee temperature is set.
Set a hotter coffee temperature in the menu
(section “4.1 Coffee temperature”).
The coffee is weak or not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards 1 while the coffee
mill is in operation (fig. 11). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section “9.1 Adjusting the coffee
mill”).
The coffee is unsuitable.
Use pre-ground coffee for espresso machines.
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards 7 while the coffee
mill is in operation (fig. 11). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section “9.1 Adjusting the coffee
mill”).
Coffee does not come out of one or
both of the spouts.
The coffee spouts (A8) are blocked.
Clean the spouts with a toothpick (fig. 49B).
25. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
