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21

TROUBLESHOOTING

Below is a list of some of the possible malfunctions. 
If the problem cannot be resolved as described, contact Customer Services.

PROBLEM 

POSSIBLE CAUSE 

SOLUTION

The coffee is not hot 

The cups were not preheated.

•  Enable the cup warmer, leave the cups at 

least 20 minutes to warm up. 

•   Warm the cups by rinsing them with hot 

water (N.B. you can use the hot water 

function). 

The infuser has cooled down because 

2/3 minutes have elapsed since the last 

coffee was made.

Before making the coffee, warm the infuser by 

using the Rinsing function to perform a rinse 

cycle (page 10).

Low coffee temperature is set. 

In the menu, set a higher coffee temperature. 

The coffee is thin or not creamy 
enough. 

The coffee is ground too coarsely.

Turn the grinding adjustment dial one click an-

ticlockwise towards “1” while the coffee mill is 

in operation (fig. 12). 

Continue one click at a time until coffee delive-

ry is satisfactory. The effect is only visible after 

delivering 2 coffees (see the section: “adjusting 

the coffee mill” on page 12).

The coffee is unsuitable.

Use pre-ground coffee for espresso coffee ma-
kers

The coffee is delivered too slowly or a 
drop at a time. 

The coffee is ground too finely.

Turn the grinding adjustment dial one click 
clockwise towards “7” while the coffee mill is 
in operation (fig. 12). 
Continue one click at a time until coffee delive-
ry is satisfactory. The effect is only visible after 
delivering two coffees. (see the section “adju-
sting the coffee mill” on page 12).

GENERAL ALARM 

The inside of the appliance is very dirty. 

Clean the inside of the appliance thoroughly, 

as described in the section “Cleaning and 

maintenance”.  If the message is still displayed 

after cleaning, contact a service centre.

EMPTY CIRCUIT FILL CIRCUIT 

alternating with 

Hot water press OK

The water circuit is empty. 

Press OK to deliver water from the spout (A14) 

until it flows out normally. 

REPLACE FILTER

The water filter is exhausted.

Replace the filter or remove it as described in 
the section “Water filter”. 

SET DIAL TO CLEAN 

Milk has been delivered recently and the tubes 

inside the milk container must be cleaned. 

Turn the froth adjustment dial to CLEAN. 

INSERT WATER SPOUT 

The hot water spout is not inserted or is 

inserted incorrectly. 

Insert the water spout (D3) as far as it will go.

INSERT MILK CONTAINER

The milk container is not inserted correctly.

Insert the milk container (fig. 21) as far as it 

will go.

Summary of Contents for ECAM28.46X

Page 1: ...5713221861 10 13...

Page 2: ...DE GB ECAM28 46X BEAN TO CUP ESPRESSO AND CAPPUCCINO MACHINE Instruction for use...

Page 3: ...2 2 B2 B7 B13 B8 B9 B10 B11 B12 B3 B4 B5 B6 D1 D2 A18 D3 D4 D5 D6 B1 B C D C1 C2 C3 C4...

Page 4: ...3 A1 A A2 A11 A12 A13 A14 A15 A17 A19 A16 A22 A3 A4 A7 A8 A9 A10 A18 A21 A20 A5 A6 3...

Page 5: ...4 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16...

Page 6: ...5 5 17 18 19 20 21 22 23 24 26 27 28 30 31 32 25 29A 29B P U S H P U S H B A A B...

Page 7: ...ips for a hotter coffee 12 Making coffee using coffee beans 12 Making coffee using pre ground coffee 13 MAKING DRINKS WITH MILK 13 Filling and attaching the milk container 13 Adjusting the amount of f...

Page 8: ...used is freely accessible at all times enabling the appliance to be unplugged when necessary Unplug directly from the plug only Never pull the power cable as you could damage it To disconnect the app...

Page 9: ...n the settings menu presstoscrollbackwards B10 FLAT WHITE button to deliver a flat white B11 HOT MILK button to deliver a cup of hot milk When in thesettingsmenu presstoscrollforwards B12 button to de...

Page 10: ...for normal use Pleasenote When using the appliance for the first time you need to make4 5cupsofcoffeeor4 5cappuccinosbeforetheap pliance starts to give satisfactory results When making the first 5 6...

Page 11: ...nu Auto start You can set the auto start time in order to have the appliance readyatacertaintime forexampleinthemorning soyoucan make coffee immediately Pleasenote To enable this function the time mus...

Page 12: ...ctions on setting water hardness see page 20 Beep This enables or disables the beep emitted by the machine each time the buttons are pressed or an accessory is inserted removed The beep is enabled by...

Page 13: ...ss the button fig 10 until MY COFFEE is displayed 3 Keep the button fig 11 pressed until the message 1 MY COFFEE Program quantity is displayed and coffee delivery begins Release the button 4 Assoonast...

Page 14: ...n the beans container lid then open the pre ground coffee funnel lid by pushing on PUSH and once released open the lid 3 Make sure the funnel is not blocked then add one level measure of pre ground co...

Page 15: ...lashes on the display each time you use a milk function To eliminate all milk residues proceed as fol lows 1 Leave the milk container in the machine you do not need to empty it 2 Place a cup or other...

Page 16: ...arinmindthat the liquid doubles or triples in volume For a richer denser froth use skimmed or partially skimmed milk at refrigerator temperature about 5 C For a creamier froth rotate the container wit...

Page 17: ...e after removing the drip tray is not dirty If necessary remove coffee deposits with the brush provided or a sponge 2 Remove the residues with a vacuum cleaner fig 28 Cleaning the water tank 1 Cleanth...

Page 18: ...Each time you prepare milk clean the nozzle with a sponge to remove milk residues from the gaskets see figure alongside DESCALE Descale the machine when the message DESCALE flashes on the display Impo...

Page 19: ...ayed The descale programme starts and the descaler liquid comes out of the water spout The descale programme automatically performs a series of rinses and pauses to remove limescale deposits from insi...

Page 20: ...ut 4 Press the MENU ESC button to enter the menu 5 Press the HOT MILK or LATTE button until Replace filter is displayed 6 Press the button 7 The message Confirm is displayed 8 Press the button to conf...

Page 21: ...the section Adjusting the coffee mill on page 12 If the problem persists make sure the water tank is fully inserted press the button and deliver a little water from the spout INSERT GROUNDS CONTAINER...

Page 22: ...The coffee is delivered too slowly or a drop at a time The coffee is ground too finely Turn the grinding adjustment dial one click clockwise towards 7 while the coffee mill is in operation fig 12 Con...

Page 23: ...ng brand of milk The froth adjustment dial is incorrectly adjusted Adjustfollowingtheinstructionsinthesection making drinks with milk The milk container lid or froth adjustment dial is dirty Clean the...

Page 24: ...ugwhichismarkedwiththeletterEor by the earth symbol or coloured green or green and yellow The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloure...

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