24
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"6.3 Rinse
"
"
).
A low coffee temperature is set.
Set a higher coffee temperature in the menu
(section "6.9 Coffee temperature ").
Please note:
Varying the temperature has
most effect for long beverages.
The coffee is weak or not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee mill is in operation (fig. 13). Continue one
click at a time until the coffee is made satisfac-
torily. The effect is only visible after delivering
2 coffees (see section "7.5 Adjusting the coffee
mill").
The coffee is unsuitable.
Use coffee for espresso machines.
The coffee is not fresh.
The coffee pack has been opened for too long
and has lost its taste.
→
18.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
DISPLAYED MESSAGE
POSSIBLE CAUSE
REMEDY
Reminds you the filter (D7) must be replaced.
Replace the filter or remove it as described in
section "15. Water softener filter".
The machine must be descaled.
The descaling procedure described in section
"13. Descaling" needs to be performed.
The appliance may request descaling cycles at
very short intervals. This is normal and due to
the appliance’s advanced control system.
Energy saving is enabled.
To disable energy saving, proceed as described
in section "6.8 Energy saving ".
The appliance is connected to a device via
bluetooth.
CLEANING UNDERWAY
PLEASE WAIT
The appliance has detected impurities in its
internal circuits.
Wait for the appliance to be ready again and
reselect the required beverage. Contact Cus-
tomer Services if the problem persists.
