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Technical Overview

Dell™ XPS™ 700 Service Manual

Inside View of Your Computer

System Board Components

Power Supply (PSU) DC Connector Pin Assignments

Inside View of Your Computer

System Board Components

1 CD/DVD drive bays (4)

2 floppy drive/media card reader

3 hard-drive bays (4)

4 card fan

5 front fan

Summary of Contents for XPS 700

Page 1: ...trictly forbidden Trademarks used in this text Dell the DELL logo and Dell XPS are trademarks of Dell Inc Intel and Pentium are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc discla...

Page 2: ...t of the computer NOTE The color of the front panel LEDs can be adjusted in system setup see System Setup 8 CD DVD drive tray eject button 4 Use to eject the drive tray of a CD DVD drive NOTE The CD DVD drive tray eject button is not a handle The self tending doors open automatically when the eject button is pressed and the drive tray is ejected 9 front panel LEDs 4 Multi colored lights provide il...

Page 3: ...into a sound or telephony program 2 headphone connector Use the headphone connector to attach headphones 3 diagnostic lights 4 Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer see Diagnostic Lights 4 hard drive activity light The hard drive light is on when the computer reads data from or writes data to the hard drive The light may also be on when a de...

Page 4: ...n exists between a 10 Mbps network and the computer l Orange A good connection exists between a 100 Mbps network and the computer l Yellow A good connection exists between a 1000 Mbps 1 Gbps network and the computer l Off The computer is not detecting a physical connection to the network 2 network adapter connector NOTICE Do not plug a telephone cable into the network adapter connector Use the net...

Page 5: ...channel drives a subwoofer to provide extremely low bass extension Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound setup 8 surround sound connector Use the black surround sound connector to attach multichannel capable speakers 9 line in connector Use the blue line in connector to attach a record playback device such as a cassette player CD play...

Page 6: ...le is securely connected to the system board see System Board Components l If the power light is steady amber a device may be malfunctioning or incorrectly installed Remove and then reinstall the memory modules see Memory Remove and then reinstall any cards see Cards l Eliminate interference Some possible causes of interference are Power keyboard and mouse extension cables Too many devices on a po...

Page 7: ...module or reinstalled all modules without error l If available install working memory of the same type into your computer see Installing Memory l If the problem persists contact Dell see Contacting Dell in your Owner s Manual Memory modules are detected but a memory configuration or compatibility error has occurred l Ensure that no special requirements for memory module connector placement exist s...

Page 8: ...rectly in the computer see Hard Drive and defined correctly in the system setup program see System Setup Cache Memory Bad Do Not Enable Cache The cache memory is not operating See Contacting Dell in your Owner s Manual for instructions on obtaining technical assistance CH 2 Timer Error An error is occurring on the timer on the system board See Contacting Dell in your Owner s Manual for instruction...

Page 9: ...g system cannot be located on drive A or drive C Enter the system setup program see Entering System Setup and confirm that drive A or drive C is properly identified Keyboard Error The BIOS has detected a stuck key Ensure that nothing is resting on the keyboard if a key appears to be stuck carefully pry it up If the problem persists you may need to replace the keyboard KB Interface Error An error o...

Page 10: ...e error code and problem description exactly as it appears and follow the instructions on the screen If you cannot resolve the problem contact Dell see Contacting Dell in your Owner s Manual The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time...

Page 11: ...ious internal tests and it displays the information in the device list in the left pane of the screen NOTE The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Custom Test only Allows you to customize the test if applicable by changing the test settings ...

Page 12: ...plugged into an electrical outlet power strip or other receptacle should not exceed 80 percent of the branch circuit rating CAUTION Your computer is heavy and can be difficult to maneuver Seek assistance before attempting to lift move or tilt the computer and always lift correctly to avoid injury avoid bending over while lifting NOTICE Only a certified service technician should perform repairs on ...

Page 13: ...6 With the help of an assistant carefully lay the computer down on a flat surface with the computer cover facing up Back to Contents Page ...

Page 14: ...ION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid electrostatic discharge and damage to internal components ground yourself by using a wrist grounding strap or by periodically touching an ...

Page 15: ...maneuver Seek assistance before attempting to lift move or tilt the computer and always lift correctly to avoid injury avoid bending over while lifting CAUTION The computer stand should be installed at all times to ensure maximum system stability Failure to install the stand could result in the computer tipping over potentially resulting in bodily injury or damage to the computer NOTICE To avoid e...

Page 16: ...electrical outlet power strip or convenience receptacle The total ampere rating of all products plugged into an electrical outlet power strip or other receptacle should not exceed 80 percent of the branch circuit rating CAUTION Your computer is heavy and can be difficult to maneuver Seek assistance before attempting to lift move or tilt the computer and always lift correctly to avoid injury avoid ...

Page 17: ...and protected location Inside View of Your Computer NOTE Ensure that the computer is off and not in a power management mode If you cannot shut down the computer using the operating system press and hold the power button for 4 seconds NOTICE When disconnecting a network cable first unplug the cable from your computer and then unplug it from the network port or device CAUTION Before you begin any of...

Page 18: ...ory module connectors DIMM_3 4 3 hard drive fan connector FAN_HDD 4 IDE drive connector IDE 5 front I O panel connector FRONTPANEL 6 back LED connector 7 FlexBay connector INT_USB 8 main power connector POWER1 9 SATA connectors SATA0 5 10 front USB connector FRNT_USB 11 front panel 1394 connector FP1394 12 PCI Express x1 card slot SLOT1 NOTE This slot is not available in the ...

Page 19: ...MHz and PC2 5300 DDR2 667 MHz memory the modules function at the speed of the slowest module installed l Be sure to install a single memory module in DIMM connector 1 the connector closest to the processor before you install modules in any other connector dual graphics configuration 13 PCI Express x16 card slot SLOT2 14 PCI card slot SLOT3 NOTE This slot is not available in the dual graphics confi...

Page 20: ...clips NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwise your computer may not start properly You should install your original memory modules in pairs either in DIMM co...

Page 21: ...ry module connector 3 Grasp the module and pull up If the module is difficult to remove gently ease the module back and forth to remove it from the connector Cards 1 cutouts 2 2 memory module 3 notch 4 crossbar NOTICE To avoid damage to the memory module press the module straight down into the connector while you apply equal force to each end of the module NOTICE To connect a network cable first p...

Page 22: ... in each of the PCI Express x16 card slots in the dual graphics configuration the PCI Express x1 and one PCI card slot are not accessible for use 1 PCI card 2 PCI Express x16 card 3 PCI Express x16 card slot 4 PCI Express x8 card 5 PCI Express x8 card slot 6 PCI Express x1 card 7 PCI Express x1 card slot NOTICE To avoid electrostatic discharge and damage to internal components ground yourself by u...

Page 23: ...ngs is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer NOTICE Before rotating the card retainer back into place ensure that the tops of all cards and filler brackets are flush with the alignment bar and the notch in the top of each card or filler bracket fits around the alignment guide NOTICE Do not route card cables over or behind ...

Page 24: ...s or otherwise customizing it for your computer 7 Position the card so that it is aligned with the slot and the securing tab if present is aligned with the securing slot 8 Gently pull the securing tab if present and place the card in the connector Press down firmly and ensure that the card is fully seated in the slot NOTICE If you have or are upgrading to the optional dual graphics configuration s...

Page 25: ...dge if present with your other hand by pulling it up and away from the computer Set it aside 1 card connector seated 2 card connector not seated 3 bracket properly aligned within slot 4 bracket improperly aligned outside of slot 5 alignment bar 6 alignment guide NOTICE Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover from closing properl...

Page 26: ...ics Card in a Dual Configuration 1 graphics card bridge 2 power connectors 2 3 dual PCI Express graphics cards 1 release tab 2 card retainer 3 alignment guide 4 fan bracket NOTE If the card is full length press the release tab on the end of the alignment guides on the fan bracket 1 PCI Express x16 card 2 securing tab 3 PCI Express x16 card slot NOTE Installing filler brackets over empty card slot ...

Page 27: ... tab on the card retention device that lays over the installed cards and rotate it upwards to gain full access to the card 4 Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall 5 Remove the filler bracket or existing graphics card see Removing a PCI Express Graphics Card from a Dual Configuration to create a card...

Page 28: ... Replacing the Computer Cover reconnect the computer and devices to electrical outlets and then turn them on NOTE If the card is full length insert the card guide into the alignment slot on the fan bracket 1 PCI Express x16 card 2 securing tab 3 PCI Express x16 card slot NOTICE Ensure that you release the securing tab to seat the card If the card is not installed correctly you may damage the syste...

Page 29: ... not connect the network cable to the integrated connector on the back panel If you removed an add in network connector 1 Enter system setup see Entering System Setup select Integrated NIC Controller and then change the setting to On 2 Connect the network cable to the integrated connector on the back panel of the computer Drives Your computer supports l Six SATA devices hard drives or optical driv...

Page 30: ...etting the device attached to the last connector on the data cable is primary or the boot device and the device attached to the middle connector on the data cable is the secondary device See the drive documentation in your upgrade kit for information on configuring devices for the cable select setting To connect an IDE data cable align the tab on one connector with the notch on the other When disc...

Page 31: ...them on Installing a Hard Drive 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove the existing hard drive if applicable see Removing a Hard Drive 1 power cable 2 data cable 1 blue tabs 2 2 hard drive 3 hard drive bay NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the compute...

Page 32: ...e power cable to the hard drive 8 Connect the hard drive data cable to the hard drive NOTE If a hard drive bracket is installed inside of the hard drive bay remove the bracket before you install the new hard drive NOTE If hard drive you are installing does not have the hard drive bracket attached use your original hard drive bracket snap the bracket onto the new drive 1 hard drive 2 hard drive bra...

Page 33: ...computer cover see Removing the Computer Cover 3 Grasp the drive release latch and slide it towards the base of the computer until the drive panel snaps open 4 Pivot the drive panel outward and lift it from its side hinges 1 power cable 2 data cable NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any...

Page 34: ...er Cover See the documentation that came with the drive for instructions on installing any software required for drive operation Floppy Drive Removing a Floppy Drive 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove the drive panel see Removing the Drive Panel 4 Disconnect the power and data cables from the back of the floppy drive 1 d...

Page 35: ...o electrical outlets and turn them on Installing a Floppy Drive 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove the drive panel see Removing the Drive Panel 4 Remove the existing floppy drive if applicable see Removing a Floppy Drive 1 power cable 2 floppy drive data cable 1 drive release latch 2 floppy drive NOTICE To connect a netw...

Page 36: ...Computer Cover 10 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 11 Enter system setup see Entering System Setup and select the appropriate Diskette Drive option Media Card Reader Removing a Media Card Reader 1 Follow the procedures in Before You B...

Page 37: ...6 Replace the drive panel see Replacing the Drive Panel 7 Replace the computer cover see Replacing the Computer Cover 8 Connect the computer and devices to electrical outlets and turn them on Installing a Media Card Reader 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 1 media card reader power cable 2 system board connector 1 drive release ...

Page 38: ...ing vents 9 Replace the drive panel see Replacing the Drive Panel 10 Replace the computer cover see Replacing the Computer Cover 11 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 12 Enter system setup see Entering System Setup and select the approp...

Page 39: ...e shoulder screw and then slide the CD DVD drive out of the drive bay 6 Replace the drive panel see Replacing the Drive Panel 7 Replace the computer cover see Replacing the Computer Cover NOTE If you are uninstalling your only CD DVD drive and will not replace it at this time disconnect the data cable from the system board and set it aside 1 data cable 2 power cable 1 drive release latch 2 CD DVD ...

Page 40: ... accompanied the drive to verify that the drive is configured for your computer 6 If no screws are attached to the drive check the inside of the drive panel for screws and if screws are present attach the screws to the new drive NOTE If you are installing an IDE drive configure the drive for the cable select setting 7 Gently slide the drive into the drive bay until you hear a click or feel the dri...

Page 41: ...iate Drive option Processor Airflow Shroud Removing the Processor Airflow Shroud 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Loose the two captive screws on the processor airflow shroud and then rotate the shroud back away from the fan 1 power cable 2 data cable NOTICE To connect a network cable first plug the cable in to the network po...

Page 42: ...the POWER1 and POWER2 connectors see System Board Components on the system board 4 Remove the airflow shroud see Removing the Processor Airflow Shroud 5 Push down and out on the socket release lever 1 processor airflow shroud 2 captive screws 2 NOTICE The processor heat sink is attached to the processor airflow shroud When you remove the airflow shroud lay it upside down or on its side to avoid da...

Page 43: ...s it with minimal pressure to seat it 5 When the processor is fully seated in the socket close the processor cover 1 processor cover 2 processor 3 socket 4 socket release lever NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer NOTICE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you t...

Page 44: ...Components 5 Remove the battery by prying it out of its socket with your fingers 6 Insert the new battery CR2032 into the socket with the side labeled facing up and press the battery into place 7 Replace the computer cover see Replacing the Computer Cover NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you beg...

Page 45: ...e attempting to lift move or tilt the computer and always lift correctly to avoid injury avoid bending over while lifting CAUTION The computer stand should be installed at all times to ensure maximum system stability Failure to install the stand could result in the computer tipping over potentially resulting in bodily injury or damage to the computer 1 computer stand 2 captive screw CAUTION Before...

Page 46: ...and devices to electrical outlets and turn them on Back to Contents Page NOTE The computer cover should easily snap into place however if necessary pull back on the cover release latch until the cover is completely closed then slide the release latch forward to secure the cover 1 computer cover 2 cover hinge tabs 3 hinge slots NOTICE To connect a network cable first plug the cable into the network...

Page 47: ...verify the amount of memory available to the operating system BIOS address F0000h Computer Information Chipset Northbridge Southbridge NVIDIA nForce 590 SLI MCP C19 MCP55 DMA channels five Interrupt levels 24 BIOS chip NVRAM 4 Mb NIC integrated network interface capable of 10 100 1000 communication System clock 1066 MHz data rate Video Type PCI Express Audio Type HDA 7 1 channel Expansion Bus Bus ...

Page 48: ...etwork adapter RJ45 connector PS 2 keyboard and mouse two 6 pin mini DIN Serial 9 pin connector USB two front panel six back panel and two internal USB 2 0 compliant connectors System board connectors IDE drive one 40 pin connector Serial ATA six 7 pin connectors Floppy drive 34 pin connector Fan four 5 pin connectors PCI three 124 pin connectors PCI Express x1 36 pin connector PCI Express x8 98 p...

Page 49: ...overload an electrical outlet power strip or convenience receptacle The total ampere rating of all products plugged into an electrical outlet power strip or other receptacle should not not exceed 80 percent of the branch circuit rating Wattage 750 W or 1 KW Heat dissipation 750 W 2559 BTU hr or 1 KW 3412 BTU hr NOTE Heat dissipation is calculated based upon the power supply wattage rating Voltage ...

Page 50: ...ttom half sine pulse with a change in velocity of 20 inches sec 50 8 cm sec Storage 27 G faired square wave with a velocity change of 200 inches sec 508 cm sec Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft ...

Page 51: ...m setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release F2 in even intervals until the system setup screen appears Options List This field appears on the left side of the system setup window The...

Page 52: ...drives are disabled l USB USB floppy drives are enabled l Internal The integrated floppy drive is enabled l Read Only The integrated floppy drive is enabled with read only access NOTE Operating systems with USB support will recognize USB floppy drives regardless of this setting SATA Drives 0 through 5 On default Enables or disables drives attached to the SATA connectors on the system board l Off A...

Page 53: ... is disabled l Auto The BIOS selects between COM1 and COM3 if both resources are in use the port is disabled l COM1 The port is configured at 3F8h with IRQ 4 l COM3 The port is configured at 3E8h with IRQ 4 PS 2 Mouse Port On default Enables or disables the onboard PS 2 compatible mouse controller l Off The PS 2 legacy mouse port is disabled l On The PS 2 legacy mouse port is enabled LED color Adj...

Page 54: ...bit an unauthorized user from changing any configuration settings in the system setup System Password Not Set default Used to prohibit an unauthorized user from booting to the operating system Password Changes Unlocked default This option locks the system password field with the administrator admin password NOTE When the system password field is locked you can no longer disable password security b...

Page 55: ... the system event log l Mark all entries Mark all event log entries as read R l Clear log Clear all event log entries NOTE Once an event log entry is marked as read R that entry cannot be marked as unread U POST Behavior Fastboot On default Enables or disables the option to speed up the boot process by skipping some compatibility tests l Off Do not skip any steps in the boot process l On Boot quic...

Page 56: ...t your computer 3 When the DELL logo appears press F12 immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 4 At the Boot Device Menu use the up and down arrow keys or press the appropriate number on the keyboard to highlight the device that is to be used for the current boot o...

Page 57: ...Connect your computer and devices to electrical outlets and then turn them on Clearing CMOS Settings 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Locate the password PASSWORD and CMOS RTCRST jumpers on the system board see System Board Components CAUTION Before you begin any of the procedures in this section follow the safety instruction...

Page 58: ...able the password feature 6 Close the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and then turn them on Back to Contents Page NOTICE The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature NOTICE To connect a network cable first plug the cable into the network wall jack and then p...

Page 59: ...ice Manual Inside View of Your Computer System Board Components Power Supply PSU DC Connector Pin Assignments Inside View of Your Computer System Board Components 1 CD DVD drive bays 4 2 floppy drive media card reader 3 hard drive bays 4 4 card fan 5 front fan ...

Page 60: ...LOT5 4 IDE drive connector IDE 17 PCI card slot SLOT6 5 front I O panel connector FRONTPANEL 18 PCI Express x8 card slot SLOT7 6 back LED connector 19 RTC reset jumper RTCRST 7 FlexBay connector INT_USB 20 battery socket BATTERY 8 main power connector POWER1 21 password jumper PASSWORD 9 SATA connectors SATA0 5 22 power connector POWER2 10 front USB connector FRNT_USB 23 floppy drive DSKT 11 front...

Page 61: ... 5 COM Black COM Black 6 5 VDC Red 5 VDC Red 7 COM Black COM Black 8 POK Gray POK Gray 9 5 VFP Purple 5 VFP Purple 10 12 VD DC SE Yellow White 12 VD DC SE Yellow White 11 12 VD DC Yellow White 12 VD DC Yellow White 12 3 3 VDC Orange 3 3 VDC Orange 13 3 3 VDC Orange 3 3 VDC Orange 14 12 VDC Blue 12 VDC Blue 15 COM Black COM Black 16 PS_ON Green PS_ON Green 17 COM Black COM Black 18 COM Black COM Bl...

Page 62: ...A DC Yellow 12 VA DC Yellow 7 COM Black COM Black 8 COM Black COM Black 9 12 VB DC SE White 12 VB DC SE White 10 12 VB DC White 12 VB DC White 11 12 VC DC SE Blue White 12 VC DC SE Blue White 12 COM Black COM Black 13 COM Black COM Black 14 COM Black COM Black 15 12 VA DC Yellow 12 VA DC Yellow 16 COM Black COM Black 17 COM Black COM Black 18 COM Black COM Black 19 12 VB DC White 12 VB DC White 20...

Page 63: ... White 4 COM Black COM Black 5 COM Black COM Black 6 COM Black COM Black NOTE The P3 and P4 connectors are intended for use with the PCI Express graphics cards whose power requirements exceed 75 watts 1 KW Power Supply 750 KW Power Supply Pin Number Signal name 22 AWG Wire Color Signal name 22 AWG Wire Color 1 5 VDC Red 5 VDC Red 2 COM Black COM Black 3 COM Black COM Black 4 12 VE DC Blue Yellow 1...

Page 64: ... Blue Yellow 12 VB DC White 1 KW Power Supply 750 KW Power Supply Pin Number Signal name 18 AWG Wire Color Signal name 18 AWG Wire Color 1 3 3 VDC Orange 3 3 VDC Orange 2 COM Black COM Black 3 5 VDC Red 5 VDC Red 4 COM Black COM Black 5 12 VE DC Blue Yellow 12 VC DC Blue White 1 KW Power Supply 750 KW Power Supply Pin Number Signal name 18 AWG Wire Color Signal name 18 AWG Wire Color 1 12 VB DC Wh...

Page 65: ...lor 1 12 VB DC White 2 12 VB DC White 3 12 VB DC White 4 COM Black 5 COM Black 6 COM Black Pin Number Signal Name 18 AWG Wire Color 1 12 VC DC Blue White 2 12 VC DC Blue White 3 12 VC DC Blue White 4 COM Black 5 COM Black 6 COM Black NOTE The P15 and P16 connectors are intended for use with the PCI Express graphics cards whose power requirements exceed 75 watts ...

Page 66: ... and Pentium are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own September 2006 Rev A01 Back to Co...

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