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Dell Vostro 3700, Service Manual

The Dell Vostro 3700 is a powerful laptop designed for business professionals. Unlock its full potential with the free Service Manual available for download on our website. Easily access step-by-step instructions and technical specifications, ensuring you make the most of this impressive device. Get the manual at manualshive.com.

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18.

Disconnect the media button data cable from its connector on the system board. 

 

19.

Remove the screws that secure the palm rest to the front of the computer.

Summary of Contents for Vostro 3700

Page 1: ... other than its own February 2010 Rev A00 Working on Your Computer Specifications Removing and Replacing Parts System Setup Diagnostics NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage person...

Page 2: ...he optical drive 6 Remove the keyboard 7 Remove the palm rest 8 Remove the screw that secures the audio board to the palm rest 9 Open the clip that secures the audio board cable to its connector on the audio board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Hom...

Page 3: ...10 Disconnect the audio board cable from its connector on the audio board 11 Lift the audio board up and away from the computer ...

Page 4: ...Replacing the Audio Board To replace the audio board perform the above steps in reverse order Back to Contents Page ...

Page 5: ... the battery 3 Remove the screws that secure the base cover to the computer 4 Lift up the base cover and remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 6: ...Replacing the Base Cover To replace the base cover perform the above steps in reverse order Back to Contents Page ...

Page 7: ... unlock position 4 Slide the other battery release latch to the unlock position WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE You may need to install Adobe Flash Player from Adobe com in order to view the illust...

Page 8: ...5 Slide the battery and remove it from the computer Replacing the Battery To replace the battery perform the above steps in reverse order Back to Contents Page ...

Page 9: ... field provides a menu to access the System Setup options Press Left Arrow and Right Arrow keys to navigate As a Menu option is highlighted the Options List lists the options that define the hardware installed on your computer Options List Appears on the left side of the System Setup window The field lists features that define the configuration of your computer including installed hardware power c...

Page 10: ...he model number of the drive in the fixed bay Video Controller Displays the model number of the video card installed on your computer Video BIOS Version Displays the BIOS version of the video card Video Memory Displays the video memory size Panel Type Displays the display panel type Native Resolution Displays the native resolution of the display Audio Controller Displays the type of the audio cont...

Page 11: ... test POST which decreases the amount of time needed to boot the computer Default Enabled Keyboard Click Enable or disable the keyboard sound Default Disabled Wireless Internal Bluetooth Enable or disable the Bluetooth module Default Enabled Internal WLAN Enable or disable the wireless LAN module Default Enabled Internal WWAN Enable or disable the wireless WAN module Default Enabled Security Servi...

Page 12: ...e keyboard 7 Remove the palm rest 8 Remove the audio board 9 Lift the Bluetooth card up and away from the audio board Replacing the Bluetooth Card To replace the Bluetooth card perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the...

Page 13: ...network WLAN card 7 Remove the keyboard 8 Remove the palm rest 9 Remove the display assembly 10 Remove the display bezel 11 Remove the tape that secures the camera to the display assembly 12 Disconnect the camera cable from the display assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information se...

Page 14: ...13 Lift the camera up and away from the computer Replacing the Camera To replace the camera perform the above steps in reverse order Back to Contents Page ...

Page 15: ...cover 4 Disconnect the coin cell battery cable from the system board 5 Gently pry the tabs that secure the coin cell battery to the system board away from the coin cell battery WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_comp...

Page 16: ...6 Lift up the coin cell battery and remove it from the computer Replacing the Coin Cell Battery To replace the coin cell battery perform the above steps in reverse order Back to Contents Page ...

Page 17: ...ttery is in good condition and more than 80 percent of its original charge capacity remains Each light represents incremental degradation If five lights appear less than 60 percent of the charge capacity remains and you should consider replacing the battery Keyboard Status Lights The green lights located above the keyboard indicate the following LED Error Codes The following table shows the possib...

Page 18: ...nstalled remove one and test Try the other module in the same slot and test Test the other slot with both modules 3 Replace the memory 4 Replace the system board OFF FLASH FLASH Modem error 1 Reseat the modem 2 Replace the modem 3 Replace the system board FLASH FLASH FLASH System board error 1 Replace the system board FLASH FLASH OFF Option ROM error 1 Reseat the device 2 Replace the device 3 Repl...

Page 19: ...tical drive 7 Remove the keyboard 8 Remove the palm rest 9 Flip the computer over and release the antenna cables from their routing guides on the computer 10 With the right side of the computer facing up disconnect the display cable from its connector on the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety be...

Page 20: ...11 Disconnect the antenna cables from their connectors on the system board 12 Disconnect the camera cable from its connector on the system board ...

Page 21: ...13 Remove the screws that secure the display assembly to the computer 14 Lift the display assembly up and away from the computer ...

Page 22: ...Replacing the Display Assembly To replace the display panel perform the above steps in reverse order Back to Contents Page ...

Page 23: ...e the keyboard 7 Remove the palm rest 8 Remove the ExpressCard if applicable 9 Remove the screw that secures the ExpressCard cage to the computer 10 Open the clip that secures the ExpressCard cage cable to its connector on the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the...

Page 24: ...11 Disconnect the ExpressCard cage cable from its connector on the system board 12 Lift the ExpressCard cage up and away from the computer ...

Page 25: ...Replacing the ExpressCard Cage To replace the ExpressCard cage perform the above steps in reverse order Back to Contents Page ...

Page 26: ... Computer 2 Press in on the ExpressCard to release it from the computer 3 Slide the ExpressCard out of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 27: ...Replacing the ExpressCard To replace the ExpressCard perform the above steps in reverse order Back to Contents Page ...

Page 28: ...ve the screw that secures the hard drive assembly to the computer 5 Slide the hard drive assembly towards the center of the computer and lift it up and away from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compli...

Page 29: ...6 Remove the screws that secure the hard drive bracket to the hard drive 7 Lift up the hard drive bracket and remove it from the hard drive assembly ...

Page 30: ...Replacing the Hard Drive To replace the hard drive perform the above steps in reverse order Back to Contents Page ...

Page 31: ...l area network WLAN card 8 Remove the keyboard 9 Remove the palm rest 10 Remove the display assembly 11 Remove the ExpressCard cage 12 Remove the system board 13 Disconnect the fan cable from its connector on the system board 14 Loosen the screws that secure the heat sink and fan assembly to the system board WARNING Before working inside your computer read the safety information that shipped with ...

Page 32: ...the heat sink and fan assembly up and away from the system board Replacing the Heat Sink and Fan Assembly To replace the heat sink and fan assembly perform the above steps in reverse order Back to Contents Page ...

Page 33: ...ss local area network WLAN card 8 Remove the keyboard 9 Remove the palm rest 10 Remove the display assembly 11 Remove the ExpressCard cage 12 Remove the system board 13 Remove the screw that secures the IO board to the computer 14 Lift the IO board and turn it over WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best pra...

Page 34: ...Replacing the IO Board To replace the IO board perform the above steps in reverse order Back to Contents Page ...

Page 35: ... with the right side facing up 4 Using a small plastic scribe press in on the release latches and pry the keyboard to release it 5 Lift the keyboard and turn it over WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 36: ...6 Carefully open the clip to release the keyboard cable 7 Disconnect the keyboard cable from its connector on the system board and remove the keyboard from the computer ...

Page 37: ...Replacing the Keyboard To replace the keyboard perform the above steps in reverse order Back to Contents Page ...

Page 38: ...network WLAN card 7 Remove the keyboard 8 Remove the palm rest 9 Remove the display assembly 10 Using a plastic scribe gently pry under the display bezel to release it from the display assembly 11 Lift the display bezel and remove it from the display assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices...

Page 39: ...Replacing the Display Bezel To replace the display bezel perform the above steps in reverse order Back to Contents Page ...

Page 40: ...al area network WLAN card 7 Remove the keyboard 8 Remove the palm rest 9 Remove the display assembly 10 Remove the display panel 11 Remove the screws that secure the display hinges to the display cover 12 Remove the display hinges from the display cover WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices infor...

Page 41: ...Replacing the Display Hinges To replace the display hinges perform the above steps in reverse order Back to Contents Page ...

Page 42: ... WLAN card 7 Remove the keyboard 8 Remove the palm rest 9 Remove the display assembly 10 Remove the display bezel 11 Remove the screws that secure the display panel to the display assembly 12 Release the Display cable from the hinge to the left of the display panel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best pra...

Page 43: ...13 Carefully lift the display panel from the display assembly 14 Lift the display panel along with the hinges up and away from the display assembly ...

Page 44: ...15 Remove the tape that secures the display cable to the dispaly panel 16 Disconnect the display cable from its connector on the display panel ...

Page 45: ... that secure the display brackets to the display panel and remove the brackets from the display panel Replacing the Display Panel To replace the display panel perform the above steps in reverse order Back to Contents Page ...

Page 46: ...ve the base cover 4 Push apart the memory retention clips to release the memory module 5 Remove the memory module from its connector on the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 47: ...Replacing the Memory Module s To replace the memory module s perform the above steps in reverse order Back to Contents Page ...

Page 48: ...omputer 3 Slide the memory card out and remove from the computer Replacing the Memory Card To replace the memory card perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_...

Page 49: ...e cover 4 Remove the screw that secures the optical drive to the computer 5 Using a screwdriver carefully gently pry the optical drive and remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 50: ...Replacing the Optical Drive To replace the optical drive perform the above steps in reverse order Back to Contents Page ...

Page 51: ...drive 5 Remove the optical drive 6 Remove the keyboard 7 Remove the rubber feet at the bottom of the computer 8 Remove the screws that secure the palm rest to the bottom of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regula...

Page 52: ...e computer over with the right side facing up 10 Disconnect the speaker cable from its connector on the system board 11 Open the clip that secures the fingerprint data cable to its connector on the system board ...

Page 53: ...12 Disconnect the fingerprint data cable from its connector on the system board 13 Open the clip that secures the audio cable to its connector on the system board ...

Page 54: ...14 Disconnect the audio cable from its connector on the system board 15 Open the clip that secures the touchpad data cable to its connector on the system board ...

Page 55: ...16 Disconnect the touchpad data cable from its connector on the system board 17 Open the clip that secures the media button data cable to its connector on the system board ...

Page 56: ...18 Disconnect the media button data cable from its connector on the system board 19 Remove the screws that secure the palm rest to the front of the computer ...

Page 57: ...20 Gently pry along the edges of the palm rest to release the palm rest 21 Lift the palm rest up and away from the computer ...

Page 58: ...Replacing the Palm Rest To replace the palm rest perform the above steps in reverse order Back to Contents Page ...

Page 59: ...essCard Memory Optical Drive Wireless Local Area Network WLAN Card Palm Rest Bluetooth Card Speakers Display Bezel Display Panel ExpressCard Cage Heat Sink I O Board Memory Card Base Cover Hard Drive Coin Cell Battery Keyboard Audio Board Power Button Board Display Assembly Camera Display Hinges System Board Processor ...

Page 60: ...he palm rest 10 Remove the display assembly 11 Remove the ExpressCard cage 12 Remove the system board 13 Remove the heat sink and fan assembly 14 Using a flat blade screwdriver rotate the cam screw counterclockwise to release the processor from its socket on the system board 15 Lift the processor up and away from the system board WARNING Before working inside your computer read the safety informat...

Page 61: ...ck to Contents Page CAUTION While replacing the processor ensure that the cam lock is in the fully open position before seating the processor module A processor module that is not properly seated can result in an intermittent connection or permanent damage to the microprocessor and ZIF socket ...

Page 62: ...tical drive 6 Remove the keyboard 7 Remove the palm rest 8 Remove the screw that secures the power button board to the palm rest 9 Open the clip that secures the power button cable to its connector on the power button board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Comp...

Page 63: ...10 Disconnect the power button cable from the power button board 11 Lift the power button board up and away from the computer ...

Page 64: ...Replacing the Power Button Board To replace the power button board perform the above steps in reverse order Back to Contents Page ...

Page 65: ... drive 6 Remove the keyboard 7 Remove the palm rest 8 Remove the tape that secures the speaker cable to the front of the palm rest 9 Remove the tapes that secure the speaker cables to the back of the palm rest WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepag...

Page 66: ...10 Remove the screws that secure the speakers to the palm rest 11 Release the speakers from the palm rest ...

Page 67: ...he speaker cables from their routing guides on the palm rest and remove the speakers from the palm rest Replacing the Speakers To replace the speakers perform the above steps in reverse order Back to Contents Page ...

Page 68: ...ed Memory Type DDR3 SDRAM Speed 1066 MHz or 1333 MHz NOTE Intel Core i3 i5 i7 dual core processors shipped with your computer support both 1066 Hz and 1333 MHz memory modules However the dual core processors will operate at 1066 MHz memory module only Connectors two SODIMM slots Module capacities 1 GB 2 GB or 4 GB Minimum memory 1 GB Maximum memory 8 GB NOTE Only 64 bit operating systems can detec...

Page 69: ...mitting diode WLED Active area X Y 381 89 mm x 214 81 mm Dimensions Height 232 80 mm 9 17 inches Width 398 10 mm 15 67 inches Diagonal 431 80 mm 17 00 inches Maximum resolution 1600 x 900 at 262 K colors Maximum brightness 200 nits Operating angle 0 closed to 135 Refresh rate 60 Hz Viewing angles Horizontal 40 40 Vertical 10 30 Pixel pitch 0 23868 mm 0 01 inch Keyboard Number of keys United States...

Page 70: ...4 70 mm 6 09 inches Temperature range Operating 0 C to 35 C 32 F to 95 F Storage 40 C to 65 C 40 F to 149 F Physical Depth 271 00 mm 10 66 inches Height 26 80 mm 34 40 mm 1 05 inches 1 35 inches Width 410 8 mm 16 17 inches Weight 2 90 kg 6 39 lb with a 6 cell battery and media drives Environmental Temperature range Operating 0 C to 35 C 32 F to 95 F Non operating 40 C to 65 C 40 F to 149 F Relativ...

Page 71: ......

Page 72: ...rea network WLAN card 8 Remove the memory 9 Remove the keyboard 10 Remove the palm rest 11 Remove the ExpressCard cage 12 Remove the display assembly 13 Disconnect the DC in cable from its connector on the system board 14 Remove the screws that secure the system board to the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additio...

Page 73: ...15 Gently lift the system board up and away from the computer Replacing the System Board To replace the system board perform the above steps in reverse order Back to Contents Page ...

Page 74: ...ve the battery 3 Remove the base cover 4 Disconnect the antenna cables from the WLAN card 5 Remove the screw that secures the WLAN card to the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 75: ...y pull the WLAN card away from its connector on the system board and remove it from the computer Replacing the WLAN Card To replace the WLAN Card perform the above steps in reverse order Back to Contents Page ...

Page 76: ...gulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read...

Page 77: ...puter After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer 3 Replace the battery 4 Connect your computer and all attached devices ...

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