Dell Vostro 3660 Owner'S Manual Download Page 36 | Manualshive

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NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn off

the computer and try again.

Realtek HD audio drivers

Verify if the Realtek audio drivers are already installed in the computer.

Table 5. Realtek HD audio drivers

Before installation

After installation

36

Technology and components

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Summary of Contents for Vostro 3660

Page 1: ...Dell Vostro 3667 3668 Owner s Manual Regulatory Model D19M Regulatory Type D19M002 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2016 12 Rev A00 ...

Page 3: ...oving the 2 5 inch hard drive assembly 11 Installing the 2 5 inch hard drive assembly 12 Optical drive 12 Removing the optical drive assembly 12 Installing the optical drive assembly 13 WLAN card 14 Removing the WLAN card 14 Installing the WLAN Card 14 Memory module 15 Removing the memory module 15 Installing the memory module 15 Expansion card 15 Removing the PCIe expansion card 15 Installing the...

Page 4: ...ipset driver 26 Identifying the chipset in Device Manager on Windows 10 26 Intel chipset drivers 27 Intel HD Graphics 28 Intel HD Graphics drivers 28 Display options 28 Identifying the display adapter 28 Downloading drivers 28 Changing the screen resolution 28 Adjusting brightness in Windows 10 29 Connecting to external display devices 29 Hard drive options 29 Identifying the hard drive in Windows...

Page 5: ... 46 System configuration screen options 47 System Configuration screen options 48 Security screen options 48 Secure boot screen options 50 Intel Software Guard Extensions options 51 Performance screen options 51 Power management screen options 52 POST behavior screen options 53 Virtualization support screen options 53 Maintenance screen options 53 System Log screen options 54 SupportAssist System ...

Page 6: ... touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you d...

Page 7: ...hold the power button for about 6 seconds to turn them off After working inside your computer After you complete any replacement procedure ensure that you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect any telephone or netwo...

Page 8: ... cover 1 Follow the procedure in Before Working Inside Your Computer 2 To remove the cover a Remove the 6 32xL6 35 screws that secure the cover to the computer 1 b Slide the cover toward the back of the computer and lift it away from the computer 2 Installing the cover 1 Place the cover on the computer and slide the cover forward until it clicks into place 2 Tighten the 6 32xL6 35 screws to secure...

Page 9: ...o align the tab holders on the chassis 2 Press the bezel until the tabs clicks into place 3 Install the cover 4 Follow the procedure in After working inside your computer Opening the front panel door 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a cover b bezel CAUTION The front panel door opens only to a limited extent See the printed image for the maximum permissible...

Page 10: ... front bezel door 1 b Disconnect the hard drive assembly cables from the connectors on the hard drive 2 3 c Open the front panel door 4 d Hold the metal tabs on both sides and pull the hard drive assembly out of the computer 6 4 To remove the hard drive from the hard drive bracket a Remove the screws that secure the hard drive bracket to the hard drive b Remove the hard drive from the hard drive b...

Page 11: ...er cable to the connectors on the hard drive 7 Install the a bezel b cover 8 Follow the procedure in After working inside your computer Removing the 2 5 inch hard drive assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a cover b bezel 3 To remove the hard drive assembly a Disconnect the hard drive assembly cables from the connectors on the hard drive 1 2 b Open th...

Page 12: ...able to the connectors on the hard drive 6 Install the a bezel b cover 7 Follow the procedure in After working inside your computer Optical drive Removing the optical drive assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a cover b bezel 3 To remove the optical drive assembly a Open the front panel door b Disconnect the data cable and power cable from the connect...

Page 13: ...al drive bracket to the optical drive 3 Insert the optical drive assembly into the optical drive bay 4 Tighten the 6 32xL3 6 screw to secure the optical drive assembly to the computer 5 Open the front panel door 6 Route the data cable and power cable under the drive cage 7 Connect the data cable and power cable to the connectors on the optical drive assembly 8 Close the front panel door 9 Install ...

Page 14: ...sconnect the WLAN cables from the connectors on the WLAN card 3 d Lift the WLAN card from the connector on the system board 4 Installing the WLAN Card 1 Insert the WLAN card to the connector on the system board 2 Connect the WLAN cables to the connectors on the WLAN card 3 Place the plastic tab on the WLAN card and tighten the M2 5 6 3 screw to secure the WLAN card to the system board 4 Close the ...

Page 15: ...nnector 2 Insert the memory module into the memory module socket 3 Press the memory module until the memory module retention tabs click into place 4 Close the front panel door 5 Install the a cover b bezel 6 Follow the procedure in After working inside your computer Expansion card Removing the PCIe expansion card 1 Follow the procedure in Before working inside your computer 2 Remove the a cover b ...

Page 16: ...ter working inside your computer Power supply unit Removing the power supply unit PSU 1 Follow the procedure in Before working inside your computer 2 Remove the a cover b bezel 3 Open the front panel door 4 To remove the PSU a Remove the 6 32xL6 35 screws that secure the PSU to the computer 1 b Disconnect the PSU cables from the connectors on the system board 2 3 NOTE Push the tabs on the cables t...

Page 17: ...over 7 Follow the procedure in After working inside your computer Power switch Removing the power switch 1 Follow the procedure in Before working inside your computer 2 Remove the a cover b bezel 3 Open the front panel door 4 To remove the power switch a Disconnect the power switch cable from the system board 1 b Press the release tabs 2 and slide the power switch out from the front of the compute...

Page 18: ...he a bezel b cover 5 Follow the procedure in After working inside your computer Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer 2 Remove the a cover b bezel 3 Open the front panel door 4 To remove the coin cell battery a Press the release latch until the coin cell battery pops out b Remove the coin cell battery from the connector on th...

Page 19: ...ystem board 1 b Loosen the captive screws that secure the heat sink assembly to the system board 2 3 4 5 NOTE Loosen the screws that secure the heat sink to the system board in the order of the callout numbers 2 3 4 5 c Lift the heat sink assembly away from the computer 6 Installing the heat sink assembly 1 Align the screws of the heat sink assembly with the holders on the system board 2 Place the...

Page 20: ...ged Be careful not to bend the pins in the processor socket when removing the processor out of the socket Installing the processor 1 Align the processor with the socket keys CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket 2 Align the pin 1 indicator of the processor with the triangle on the socket 3 Place the processor on ...

Page 21: ...3 Installing the system fan 1 Hold the system fan with the cable facing the bottom of the computer 2 Align the system fan to the screws holders on the chassis wall 3 Tighten the screws to secure the system fan to the computer 4 Connect the system fan cable to the connector on the system board 5 Close the front panel door 6 Install the a bezel b cover 7 Follow the procedure in After working inside ...

Page 22: ...r 2 Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis and the screw holes on the system board align with the standoffs on the computer 3 Tighten the 6 32xL6 35 screws to secure the system board to the computer 4 Route all the cables through the routing tabs 5 Align the cables with the pins on connectors on the system b...

Page 23: ...al drive connector 7 SATA0 connector 8 SATA3 connector 9 SATA2 connector 10 WLAN connector 11 SATA power connector 2 12 PSU connector 13 Coin cell battery 14 CMOS Password ME jumper 15 LPC Debug Interface 16 PCIex1 card slot 17 PCIex16 card slot 18 PCIex1 card slot 19 Processor socket 20 System fan connector Removing and installing components 23 ...

Page 24: ... 3 MB Cache 3 50 GHz Intel 7th Generation Core i3 7100 3 MB Cache 3 90 GHz Intel 7th Generation Core i5 7400 6 MB Cache up to 3 50 GHz Intel 7th Generation Core i7 7700 8 MB Cache up to 4 20 GHz NOTE The clock speed and performance varies depending on the workload and other variables Total cache up to 8 MB cache depending on processor type Identifying processors in Windows 10 1 Tap Search the Web ...

Page 25: ...click the desktop 2 Select Start Task Manager The Windows Task Manager window is displayed 3 Click the Performance tab in the Windows Task Manager window The processor performance details are displayed 4 Click Open Resource Monitor Technology and components 25 ...

Page 26: ...s 5 Select the operating system installed in your computer 6 Scroll down the page expand Chipset and select your chipset driver 7 Click Download File to download the latest version of the chipset driver for your computer 8 After the download is complete navigate to the folder where you saved the driver file 9 Double click the chipset driver file icon and follow the instructions on the screen Ident...

Page 27: ...Intel chipset drivers Verify if the Intel chipset drivers are already installed in the computer Table 1 Intel chipset drivers Before installation After installation Technology and components 27 ...

Page 28: ... the Service Tag of your computer and then click Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers and Downloads 5 Select the operating system installed on your computer 6 Scroll down the page and select the graphic driver to install 7 Click Download File to download the graphic driver for your computer 8 After the...

Page 29: ...ter to an external display device 1 Ensure that the projector is turned on and plug the projector cable into a video port on your computer 2 Press the Windows logo P key 3 Select one of the following modes PC screen only Duplicate Extend Second Screen only NOTE For more information see the document that shipped with your display device Hard drive options This computer supports HDD Identifying the ...

Page 30: ...ntroduction Year USB 3 0 4 8 Gbps Super Speed 2010 USB 2 0 480 Mbps High Speed 2000 USB 1 1 12 Mbps Full Speed 1998 USB 1 0 1 5 Mbps Low Speed 1996 USB 3 0 SuperSpeed USB For years the USB 2 0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold and yet the need for more speed grows by ever faster computing hardware and ever greater bandwi...

Page 31: ...nition video content terabyte storage devices high megapixel count digital cameras etc USB 2 0 may not be fast enough Furthermore no USB 2 0 connection could ever come close to the 480Mbps theoretical maximum throughput making data transfer at around 320Mbps 40MB s the actual real world maximum Similarly USB 3 0 connections will never achieve 4 8Gbps We will likely see a real world maximum rate of...

Page 32: ...MI 1 4 and its features along with the advantages HDMI High Definition Multimedia Interface is an industry supported uncompressed all digital audio video interface HDMI provides an interface between any compatible digital audio video source such as a set top box DVD player or A V receiver and a compatible digital audio and or video monitor such as a digital TV DTV The intended applications for HDM...

Page 33: ...7th Generation Celeron dual core CPU the maximum MHz this computer can achieve is 2133 though the memory material used is 2400 MHz Verifying system memory Windows 10 1 Clickthe Windows button and select All Settings System 2 Under System click About Verifying system memory in setup 1 Turn on or restart your computer 2 Perform one of the following actions after the Dell logo is displayed With keybo...

Page 34: ...ite Latency AL CWL AL CWL Expanded values DQ Driver ALT 40 Omega 48 Omega Optimal for PtP Applications DQ Bus SSTL15 POD12 Less I O Noise and Power RTT Values in Omega 120 60 40 30 20 240 120 80 60 48 40 34 Support for higher data rates RTT not allowed READ Bursts Disables during READ Bursts Ease of use ODT Modes Nominal Dynamic Nominal Dynamic Park Add l Control Mode OTF Value Change ODT Control ...

Page 35: ... to help with insertion and alleviate stress on the PCB during memory installation Figure 3 Curved edge Troubleshooting Memory errors on the system display the new ON FLASH FLASH or ON FLASH ON failure code If all memory fails the LCD does not turn on Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keybo...

Page 36: ...ue to wait until you see the desktop Turn off the computer and try again Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the computer Table 5 Realtek HD audio drivers Before installation After installation 36 Technology and components ...

Page 37: ...mber 4 white 3 4 Recovery image invalid 3 amber 3 white 3 3 Recovery image not found Diagnostic error messages Table 7 Diagnostic error messages Error messages Description AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty For an external mouse check the cable connection Enable the Pointing Device option in the System Setup program BAD COMMAND OR FILE NAME Ensure that you have s...

Page 38: ...HARD DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive and boot the computer from an optical drive Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in Dell Diagnostics HARD DISK DRIVE FAILURE The hard drive doe...

Page 39: ... it MEMORY ODD EVEN LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory module or if necessary replace it MEMORY WRITE READ FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory module or if necessary replace it NO BOOT DEVICE AVAILABLE The computer cannot find th...

Page 40: ...tem Memory tests and the Keyboard Controller test in Dell Diagnostics or Contact Dell X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again System error messages Table 8 System error messages System message Description Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and con...

Page 41: ...orted that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure Troubleshooting your computer 41 ...

Page 42: ...gnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation keys NOTE For most of the System Setup options changes that you make are recorded but do not take effect until you restart the system Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Selects a value in the sele...

Page 43: ...isplays the HDD1 size of the computer HDD2 Displays the HDD2 size of the computer HDD3 Displays the HDD3 size of the computer System Memory Displays the size of the memory installed Memory Speed Displays the speed of the memory installed Table 10 Advanced Intel R SpeedStep TM Allows you to enable or disable the Intel SpeedStep technology Default Enabled Virtualization Allows you to enable or disab...

Page 44: ... Allows you to enable to enable or disable the SMART feature Default Disabled Table 11 Security Unlock Setup Status Allows you to lock or unlock the system setup Default Unlocked Admin Password Status Displays the status indicating if the Administrator password is set Default Not Set System Password Status Displays the status indicating if the System password is set Default Not Set HDD Password St...

Page 45: ...hanges made to the system setup 4 Allows you to save the changes made to the system setup Topics System Setup overview Accessing System Setup System setup options System Setup overview System Setup allows you to Change the system configuration information after you add change or remove any hardware in your computer Set or change a user selectable option such as the user password Read the current a...

Page 46: ...s you to specify the order in which the computer attempts to find an operating system To change the boot order select the device that you want to change in the list which is available on the right hand side After you select the device click up or down arrows or use your keyboard Page Up or Page Down keys to change the boot options order You can also select or de select from the list using the chec...

Page 47: ...led w PXE This option is enabled by default NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear SATA Operation Allows you to configure the internal SATA hard drive controller The options are Disabled AHCI This option is enabled by default Drives Allows you to configure the SATA drives on board All drives are enabled by default The options...

Page 48: ...by default enable Enable Internal Speaker by default enable Miscellaneous Devices Allows you to enable or disable the following devices Enable PCI Slot enabled by default Enable Secure Digital SD card enabled by default Secure Digital SD Card Boot System Configuration screen options Option Description Primary display This field determines which video controller is the primary display when multiple...

Page 49: ... 8 characters long Password Configuration Allows you to determine the minimum and maximum length of Administrator and System passwords Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password when they are set The options are Disabled Reboot bypass Default setting Disabled Password Change Allows you to enable the disable permission to the Sy...

Page 50: ...bled by default Secure boot screen options Option Description Secure Boot Enable This option enables or disables the Secure Boot feature Disabled Enabled Default setting Enabled Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are PK KEK db dbx If you enable the Custom Mod...

Page 51: ...ith the additional cores All This option is enabled by default 1 2 3 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature Enable Intel SpeedStep Default setting The option is enabled C States Control Allows you to enable or disable the additional processor sleep states C states Default setting The option is enabled Limit CPUID Value Allows you to limit the maximum value of t...

Page 52: ...led Enabled in S5 only Enabled in S4 and S5 This option is enabled by default USB Wake Support Allows you to enable USB devices to wake the system from Standby NOTE This feature is only functional when the AC power adapter is connected If the AC power adapter is removed during Standby the system setup removes power from all the USB ports to conserve battery power Enable USB Wake Support Default se...

Page 53: ...tual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O Enable VT for Direct I O enabled by default Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default S...

Page 54: ...fault System Log screen options Option Description BIOS Events Allows you to view and clear the System Setup BIOS POST events SupportAssist System Resolution options Option Description Auto OS Recovery Threshold This option controls the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery Tool If the primary OS experiences consecutive boot failures and if the bo...

Page 55: ...UDIMM slots at 2133 MHz DDR4 for Vostro 3667 systems Up to 16 GB 2 UDIMM slots at 2400 MHz DDR4 for Vostro 3668 systems NOTE If this product is purchased with Intel 6th Gen CPUs or 7th Gen Celeron dual core CPU the maximum MHz this product can achieve is 2133 though the memory material used is 2400 MHz NOTE The memory modules are customer replaceable units CRU and memory can be upgraded Chipset In...

Page 56: ... EPA Connectivity options Dell Wireless Combo Card DW1707 and DW1810ac and Intel 3165ac 10 100 1000 Gigabit Ethernet Bluetooth v4 0 LE Ports slots and chassis Front I O Ports 2 USB 3 0 headset port Rear I O Ports 4 USB 2 0 RJ 45 HDMI VGA 3 stack audio jacks supporting 5 1 surround sound 2 PCIe x 1 PCIe x 16 Regulatory and Environmental Compliance ENERGY STAR 6 1 includes Windows and Ubuntu OS EPEA...

Page 57: ... service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link based on...

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