Troubleshooting
│
65
Missing Color
Picture missing
color
• Perform monitor self-test feature
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and is
secure.
• Check for bent or broken pins in the
video cable connector.
Wrong Color
Picture color not
good
• Change the settings of the
Preset
Modes
in the
Color
menu OSD
depending on the application.
• Adjust
Gain
/
Offset
/
Hue
/
Saturation
value under
Custom
Color
in
Color
menu OSD.
• Change the
Input Color Format
to
PC RGB or YPbPr in the
Color
menu
OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow
from the static
image displayed
appears on the
screen
• Use the Power Management feature
to turn off the monitor at all times
when not in use (for more information,
see
Power management modes
).
• Alternatively, use a dynamically
changing screensaver.
