86
Solving Problems
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.del
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A
RE QU IR ED
.DLL
F I L E
WA S
NO T
F O U ND
—
The program that you are trying to open is missing an
essential file. Remove and then reinstall the program.
1
Click the
Start
button and click
Control Panel
.
2
Click
Add or Remove Programs
.
3
Select the program you want to remove.
4
Click
Remove
or
Change/Remove
and follow the prompts on the screen.
5
See the program documentation for installation instructions.
S
E C T O R
N O T
F O U N D
—
The operating system cannot locate a sector on the hard drive. You may
have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking
utility to check the file structure on the hard drive. See the Windows Help and Support Center
for instructions. To access the Help and Support Center, see "Windows Help and Support
Center" on page 13. If a large number of sectors are defective, back up the data (if possible), and
then reformat the hard drive.
S
E E K
E RR O R
—
The operating system cannot find a specific track on the hard drive.
S
H U T D O W N
FAIL URE
—
A chip on the system board may be malfunctioning. Run the System Set
tests in the Dell Diagnostics (see page 77).
T
I ME
-
O F
-
D A Y
CL OC K
L O ST
POW E R
—
System configuration settings are corrupted. Connect your
computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data
by entering the system setup program. Then immediately exit the program. See "Using the System
Setup Program" on page 137. If the message reappears, contact Dell. See "Contacting Dell" on
page 145.
T
I ME
-
O F
-
D A Y
CL OC K
S T O P PE D
—
The reserve battery that supports the system configuration
settings may require recharging. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, contact Dell. See "Contacting Dell" on page 145.
T
I ME
-
O F
-
D A Y
N O T
S E T
-
PLE A S E
R U N
T H E
S
YS T E M
S
E T U P
P RO G R A M
—
The time or date stored in
the system setup program does not match the system clock. Correct the settings for the
Date
and
Time
options. See "Using the System Setup Program" on page 137.
T
I ME R
C H I P
C O U N T E R
2
F A I L E D
—
A chip on the system board may be malfunctioning. Run the
System Set tests in the Dell Diagnostics (see page 77).
U
N E X P EC T E D
I N T ER R U P T
I N
P RO T E CT E D
M O D E
—
The keyboard controller may be malfunctioning,
or a memory module may be loose. Run the System Memory tests and the Keyboard Controller
test in the Dell Diagnostics (see page 77).
X
:\
I S
N O T
A C C E S S I B L E
. T
H E
D E V I C E
I S
N O T
R E A D Y
—
Insert a disk into the drive and try again.
W
A RN I N G
: B
A T T E RY
I S
C R I T I C A L L Y
L O W
—
The battery is running out of charge. Replace the
battery, or connect the computer to an electrical outlet. Otherwise, activate hibernate mode or
shut down the computer.
book.book Page 86 Wednesday, October 26, 2005 1:00 PM
