Solving Problems
87
IEEE 1394 Device Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
E
N SU RE
T H A T
T H E
IEEE 1394
D E V I C E
I S
R E CO G N I Z E D
B Y
W
I N D O W S
—
1
Click the
Start
button and click
Control Panel
.
2
Click
Printers and Other Hardware
.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F
Y O U
HA VE
P R O B L E M S
W I T H
A
D
E L L
-
P R O V I D E D
IEEE 1394
D E VI C E
—
Contact Dell or the
IEEE 1394 device manufacturer. See "Contacting Dell" on page 145.
I
F
Y O U
HA VE
P R O B L E M S
W I T H
A N
IEEE 1394
DE VI CE
N O T
PR OV IDE D
B Y
D
E L L
—
Contact Dell or the
IEEE 1394 device manufacturer. See "Contacting Dell" on page 145.
E
N SU RE
T H A T
T H E
IEEE 1394
D E V I C E
I S
P RO PE R L Y
I N S E RT E D
I N T O
T H E
C O N N E C T O R
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
NOTE:
Use the integrated keyboard when running the Dell Diagnostics or the
system setup program
.
When you attach an external keyboard, the integrated keyboard remains fully functional.
External Keyboard problems
NOTE:
When you attach an external keyboard, the integrated keyboard remains fully functional.
C
H E C K
T H E
K E YB O A R D
C A B L E
—
Shut down the computer. Disconnect the keyboard cable and
check it for damage, and firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to
the computer.
C
H E C K
T H E
E X T ER N A L
KE Y BOA RD
—
1
Shut down the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot
routine.
3
From the Windows desktop, click the
Start
button, point to
Programs
→
Accessories
, and
then click
Notepad
.
4
Type some characters on the external keyboard and verify that they appear on the display.
If you cannot verify these steps, you may have a defective external keyboard.
book.book Page 87 Wednesday, October 26, 2005 1:00 PM
