Dell so19-3630CGY - Studio One 19 Charcoal Desktop PC, Setup Manual

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26
Solving Problems
Power Problems
If the power light is off
— The computer is
either turned off or is not receiving power.
Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.
If the computer is plugged into a power strip,
•
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
Ensure that the electrical outlet is working
•
by testing it with another device, such as a
lamp.
Contact Dell (see “Contacting Dell” on
•
page 44).
If the power light is white and the computer is
not responding
—
Contact Dell (see “Contacting Dell” on page 44).
If the power light is steady amber
—
The computer is in sleep state. Press a •
key on the keyboard, move the mouse, or
press the power button to resume normal
operation
The system board cannot start initialization.
•
There may be an issue with either the system
board or power supply. For assistance,
contact Dell (see “Contacting Dell” on
page 44).
If the power light is blinking amber —
There is a power problem, a device may be
malfunctioning or incorrectly installed. For
assistance, contact Dell (see “Contacting Dell”
on page 44).
If you encounter interference that hinders
reception on your computer
— An unwanted
signal is creating interference by interrupting or