Dell SE2219H User Manual Download Page 44 | Manualshive

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NOTE: This box also appears during normal operation, when

the video cable is disconnected or damaged.

4.

your monitor and reconnect the video cable; then turn on

your computer and the monitor.

If your monitor remains dark after you reconnect the cables, check your video
controller and computer.

SE2219HX

Dell 22 Monitor

SE2219HX

?

No HDMI Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/SE2219HX

|

4

4

Troubleshooting

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Summary of Contents for SE2219H

Page 1: ...Monitor Model SE2219H SE2219HX Regulatory model SE2219Hf Dell SE2219H SE2219HX User s Guide ...

Page 2: ... trademarks of their respective owners 2018 09 Rev A01 Notes Cautions and Warnings NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death ...

Page 3: ...e stand 17 19 Package contents 20 Removing the stand 20 Operating your monitor 22 Turning on the monitor 22 Using the front panel controls 22 Using the On Screen Display OSD menu 24 42 Product features Using tilt 16 Organizing cables Setting up your monitor 40 Connecting your monitor Maintenance guidelines 16 Plug and play capability 16 Monitor sepcifiactions ...

Page 4: ...oting 43 43 45 46 48 Appendix 49 49 Contacting Dell 49 4 Self test Built in diagnostics Common problems FCC notices U S Only and other regulatory information Contents Pin assignments Product specific problems 50 ...

Page 5: ...d all the components and see Contacting Dell if anything is missing Monitor Stand riser Stand base Power cable varies by country VGA cable SE2219H NOTE Some items may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE To set up with any other stand see the documentation that shipped with the stand ...

Page 6: ...n Possible long term effects if blue light emission from the monitor may cause damage to the eyes including eye fatigue or digital eye strain ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to help optimize eye comfort Security lock slot Arsenic free glass and mercury free panel BFR PVC Reduced the circuit boards inside your monitor are made using BFR PV...

Page 7: ...ontrols Front view Label Description Use 1 Function buttons To access the OSD menu and change the settings if required For more information see Using the front panel controls 2 Power On Off button with LED indicator To turn the monitor On or Off 2 1 ...

Page 8: ...el if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information 3 Regulatory information engraved List the regulatory approvals 4 Stand release button Release stand from monitor 5 To organize cables Side view Cable management slot 5 4 W...

Page 9: ...ew without monitor stand Label Description Use 1 Power port To connect the monitor power cable 2 VGA port For connection to your computer using VGA cable 3 HDMI port For connection to your computer using HDMI cable SE2219H SE2219HX ...

Page 10: ...ynamic Contrast Faceplate coating Anti glare with 3H hardness Backlight LED edgelight system 8 ms 5 ms Color depth 16 7 million colors Color gamut CIE 1931 72 Dell display manager compatibility Yes Connectivity Bezel width edge of monitor to active area 6 4 mm Top 6 4 mm Left Right 20 5 mm Bottom Security Security lock slot for cable lock optional purchase Tilt angle 5 to 21 One VGA port and one H...

Page 11: ... Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 VESA 19...

Page 12: ...9HX Signal cable type Analog Digital Dimensions with stand Height 385 2 mm 15 17 in Width 488 9 mm 19 25 in Depth 152 8 mm 6 02 in 294 7 mm 11 60 in 488 9 mm 19 25 in 46 4 mm 1 83 in Dimensions without stand Height Width Depth Model AC input voltage frequency current Inrush current SE2219H SE2219HX SE2219H SE2219HX Electrical specifications Analog RGB 0 7 Volts 5 75 ohm input impedance HDMI 1 4 HD...

Page 13: ... Shipping Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum Thermal dissipation Weight SE2219H SE2219HX With packaging 4 80 kg 10 58 lb With stand assembly and cables 3 45 kg 7 61 lb Without stand assembly and cables 2 67 kg 5 89 lb Weight of stand assembly 0 52 kg 1 15 lb Environmental characteristics 12 192 m 40 000 ft SE2219H SE2219HX 171 6 mm 6 76 in 249 0 mm 9 80 in 152 8 mm ...

Page 14: ...ypical mode Inactive Inactive Blanked White Glowing Less than 0 5 W Off Less than 0 3 W Energy star Power consumption PON 15 95 W ETEC 50 59 kWh SE2219H SE2219HX NOTE PON Power consumption of on mode as defined in Energy Star ETEC Total energy consumption in kWh as defined in Energy Star This document is informational only and reflects laboratory performance Your product may perform differently de...

Page 15: ...hen any button is pressed in the Active off mode one of the following messages will be displayed 15 About your monitor Dell 22 Monitor SE2219H No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com SE2219H Dell 22 Monitor SE2219HX No HDMI cable The display will go into Power Save Mode in 4 minutes SE2219HX www dell com SE2219HX SE2219H ...

Page 16: ...itors Maintenance guidelines Cleaning your monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet CAUTION Read and follow the Safety Instructions before cleaning the monitor For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor About your monitor 16 To clean your screen lightly dampen a soft cle...

Page 17: ...nitor is shipped from the factory NOTE The following procedure is applicable for the stand that shipped with your monitor To attach the monitor stand 1 2 Align the stand riser bracket with the grooves at the back of the monitor Connect the stand riser to the stand base and then tighten the screw on the stand base ...

Page 18: ...3 Slide the stand assembly until it snaps into place 18 Setting up the monitor ...

Page 19: ...puter at the same time It is recommended to route the cables through the cable management slot before you connect them to the monitor To connect your monitor to the computer 19 Setting up the monitor Connecting HDMI cable 1 Turn off your computer and disconnect the power cable 2 Connect VGA or HDMI cable from your monitor to the computer Connecting VGA cable ...

Page 20: ...monitor on a soft cloth or cushion along the desk 2 Tilt the stand downwards to access to the release button NOTE To prevent scratches on the screen when removing the stand ensure that the monitor is placed on a soft and clean surface NOTE The following procedure is applicable for the stand that shipped with your monitor 20 Setting up the monitor ...

Page 21: ...3 Using a long screwdriver to press the release button 4 While keeping the release button pressed pull the stand out 21 Setting up the monitor ...

Page 22: ...ront panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed The following table describes the control buttons Control Buttons Description 1 Preset mode Use this button to choose from a list of preset modes 1 2 3 4 5 22 Operating your monitor Op ...

Page 23: ... up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK 4 Back Use the Back button to go back to the previous menu 1 2 3 4 Exit 5 Power button with power status light OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings 23 Operating your monitor Op Use the OK button to confirm your selection in a menu To turn the monitor on or ...

Page 24: ...buttons to move between the setting options As you move from one icon to another the option name is highlighted 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press and then use the and buttons according to the indicators on the menu to make your changes 6 Select the button to return to the main menu Brightness Contrast Dell 22 Monit...

Page 25: ...t of brightness is disabled when dynamic contrast is switched on Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The contrast function adjusts the degree of difference between darkness and lightness on the screen Brightness Contrast Dell 22...

Page 26: ...er using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display NOTE Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables This option is only available when you are using the analog VGA connector Dell 22 Monitor Brightness Contrast Color Display Others Personalize Menu Au...

Page 27: ...2 Monitor Brightness Contrast Color Display Others Personalize Menu Auto Adjust Input Source Push to select the HDMI input source when using HDMI connector 27 Operating your monitor VGA HDMI Auto Select On Reset Input Source SE2219H SE2219HX one VGA and one HDMI input Use color to adjust the color setting mode Color Use the input source menu to switch between the different video signals that may b...

Page 28: ... your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks Perform stretches to relieve tension in the neck arm back shoulders during the breaks Movie Load color settings ideal for movies Game Load color settings ideal for most gaming applications Warm Increase the color temperature The screen appears warmer with a red yellow tint Cool Decrease the color t...

Page 29: ...ade of the video image NOTE Hue adjustment is available only when you select Movie or Game preset mode Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation from 0 to 100 Press to increase the monochrome appearance of the video image Press to decrease the colorful appearance of the video image NOTE Saturation adjustment is available only when yo...

Page 30: ...ofter Use Pixel Clock The Pixel Clock feature enables you to adjust image quality on your monitor to your preference Use or buttons to adjust for best image quality or to adjust the sharpness from 0 to 100 Brightness Contrast Dell 22 Monitor Input Source Color Display Others Personalize Menu Aspect Ratio Horizontal Position Vertical Position Wide 16 9 Sharpness 50 Auto Adjust Pixel Clock Phase Dym...

Page 31: ...f the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Language Transparency Select this option to change the menu transparency by pressing the or buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Res...

Page 32: ...atio to set the shortcut key 2 Power Button LED Allow you to restore shortcut key to the default setting Allow you to set the power LED indicator On During Active or Off During Active to save energy Brightness Contrast Dell 22 Monitor Input Source Color Display Others Personalize Menu Shortcut Key 1 Shortcut Key 2 Power Button LED Reset Personalization Brightness Contrast On During Active Preset M...

Page 33: ...Current 1920x1080 60Hz Auto Adjust SE2219H Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset Brightness Contrast Dell 22 Monitor Input Source Color Display Menu Model Dell SE2219HX Personalize Others Input Source HDMI Current 1920x1080 60Hz Auto Adjust SE2219HX Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset 33 Operating your monitor ...

Page 34: ...et Others Factory Reset Personalize Others Auto Adjust Off On DDC CI Display Data Channel Command Interface allows you to adjust the monitor settings using software on your computer Select Off to turn off this feature Enable this feature for best user experience and optimum performance of your monitor Operating your monitor 34 ...

Page 35: ...Auto Adjust Display Info DDC CI LCD Conditioning Reset Others Factory Reset Service Tag On ABCDEFG LCD Conditioning Help reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run To start LCD Conditioning select On Dell 22 Monitor Display Info DDC CI Others Service Tag Reset Others Factory Reset LCD Conditioning On Off Brightness Contras...

Page 36: ...trast feature is enabled in Movie or Game preset modes the manual brightness adjustment is disabled SE2219H Dell 22 Monitor SE2219H To allow manual adjustment of brightness the Dynamic Contrast Do you want to continue SE2219HX Dell 22 Monitor SE2219HX To allow manual adjustment of brightness the Dynamic Contrast Do you want to continue No Yes No Yes 6 ...

Page 37: ...justing display setting using PC application will be disabled Do you wish to disable DDC CI function SE2219H Dell 22 Monitor SE2219HX The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function SE2219HX SE2219H No Yes No Yes Operating your monitor 37 ...

Page 38: ...the monitor enters Power Save Mode the following message appears Dell 22 Monitor SE2219H Entering Power Save Mode SE2219H Dell 22 Monitor SE2219HX Entering Power Save Mode SE2219HX Operating your monitor 38 ...

Page 39: ...ll go into Power Save Mode in 4 minutes www dell com SE2219H SE2219HX Dell 22 Monitor SE2219HX No HDMI Cable The display will go into Power Save Mode in 4 minutes www dell com SE2219HX If VGA appears The monitor will enter Power Save Mode after 4 minutes if left at this state Operating your monitor 39 ...

Page 40: ...an option you may need to update your graphics driver Use one of the following methods to update the graphics driver Dell computer NOTE If you are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics adapter that supports these resolutions 1 2 3 4 1 2 Go to www dell com support enter your service tag and download the latest driver for your graphics card After...

Page 41: ...vider website for updated driver for example www AMD com or www NVIDIA com After installing the drivers for your graphics adapter attempt to set the resolution to 1920 x 1080 again NOTE If you are unable to set the recommended resolution please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution 1 2 3 4 5 6 1 2 3 4 5 6 In Windows 8...

Page 42: ...NOTE The stand is not attached when the monitor is shipped from the factory Using tilt You can tilt the monitor for the most comfortable viewing angle Operating Your Monitor 42 ...

Page 43: ...he monitor self test by performing the following steps 1 Turn on both your computer and the monitor 2 Disconnect all video cables from the monitor This way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Troubleshooting S...

Page 44: ...and reconnect the video cable then turn on your computer and the monitor If your monitor remains dark after you reconnect the cables check your video controller and computer SE2219HX Dell 22 Monitor SE2219HX No HDMI Cable The display will go into Power Save Mode in 4 minutes www dell com SE2219HX 44 Troubleshooting ...

Page 45: ... particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 1 on the bottom of the monitor again The color of the screen changes to red 6 Inspect the display for any abnormalities ...

Page 46: ... Jittery video Reset the monitor to Factory Settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing pixels Cycle power On off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support monitors Stuck on pixels Cycle pow...

Page 47: ...re that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong color Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application Try different Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD Change the Input C...

Page 48: ... when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the computer or video player The picture does not fill the entire screen Due to different video formats aspect ratio of DVDs the...

Page 49: ...ervice issues 1 Visit www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you WARNING For displays with glossy bezels the user should consider the pl...

Page 50: ...D Sub 15 pin connector Pin Number 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 DDC 5 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock Signal Assignment 50 Appendix ...

Page 51: ...A 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT Signal Assignment 51 Appendix ...

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