System Messages
System messages appear on the screen to notify you of a possible problem with the system. Table 1
-3 lists the system messages that can occur and the
probable cause and corrective action for each message.
Table 1-
7. System Messages
NOTE:
If you receive a system message that is not listed in Table 1-3, check the documentation for the application that is running when the message
appears or the operating system's documentation for an explanation of the message and recommended action.
CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your
Product Information Guide
for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
Message
Causes
Corrective Actions
Alert! Redundant memory disabled! Memory
configuration does not support redundant
memory.
Installed memory modules are not the same
type and size; faulty memory module(s).
Ensure that all memory modules are of the same type
and size and that they are properly installed. If the
problem persists, see
Attempting to update Remote Configuration.
Please wait...
Remote Configuration request has been
detected and is being processed.
Wait until the process is complete.
BIOS Update Attempt Failed!
Remote BIOS update attempt failed.
Retry the BIOS update. If problem persists, see
Caution! NVRAM_CLR jumper is installed on
system board.
NVRAM_CLR jumper is installed. CMOS has been
cleared.
for jumper
location.
CPUs with different cache sizes detected!
Microprocessors with different cache sizes are
installed.
Ensure that all microprocessors have the same cache size
and that they are properly installed. See
Decreasing available memory
Faulty or improperly installed memory modules.
DIMM pairs must be matched in size, speed,
and technology. The following DIMM pair is
mismatched: DIMM x and DIMM y.
Mismatched or unmatched DIMMs installed;
faulty or improperly seated memory module(s).
Ensure that all pairs of memory modules are of the same
type and size and that they are properly installed. See
. If the problem persists, see
DIMMs must be populated in sequential
order beginning with slot 1. The following
DIMM is electrically isolated: DIMM x.
The specified DIMM is inaccessible to the system
due to its location. DIMMs must be populated in
sequential order, beginning with slot 1.
Populate 2, 4, or 8 DIMMs sequentially beginning with
slot 1. See
DIMMs should be installed in pairs. Pairs
must be matched in size, speed, and
technology.
Mismatched or unmatched DIMMs installed;
faulty or improperly seated memory module(s).
The system will operate in a degraded mode
with reduced ECC protection. Only memory
installed in channel 0 will be accessible.
Ensure that all pairs of memory modules are of the same
type and size and that they are properly installed. See
. If the problem persists, see
Dual-rank DIMM paired with Single-rank
DIMM - The following DIMM/rank has been
disabled by BIOS: DIMM x Rank y
Mismatched DIMMs installed; faulty memory
module(s). The system has detected a dual-rank
DIMM paired with a single-rank DIMM. The
second rank of the dual-rank DIMM will be
disabled.
Ensure that all pairs of memory modules are of the same
type and size and that they are properly installed. See
. If the problem persists, see
Diskette drive
n
seek failure
Incorrect configuration settings in the System
Setup program.
Run the System Setup program to correct the settings.
See
Using the System Setup Program
Faulty or improperly installed diskette drive.
Replace the diskette. If the problem persists, see
Troubleshooting a Diskette Drive
.
Loose tape drive interface cable, or loose power
cable.
Reseat tape drive interface cable, or power cable. If the
problem persists, see
Troubleshooting a Diskette Drive
.
Diskette read failure
Faulty or improperly inserted diskette or tape
drive.
Diskette subsystem reset failed
Faulty or improperly installed diskette or tape
drive.
Replace the diskette or tape. If the problem persists, see
Troubleshooting a Diskette Drive
.
Drive not ready
Diskette missing from or improperly inserted in
diskette drive.
Replace the diskette. If the problem persists, see
Troubleshooting a Diskette Drive
.
Error: Incorrect memory configuration.
DIMMs must be installed in pairs of
matched memory size, speed, and
technology.
Mismatched or unmatched DIMMs installed;
faulty or improperly seated memory module(s).
Ensure that all pairs of memory modules are of the same
type and size and that they are properly installed. See
. If the problem persists, see
Error: Memory failure detected. Memory
size reduced. Replace the faulty DIMM as
soon as possible.
Faulty or improperly seated memory module(s).
!!*** Error: Remote Access Controller
initialization failure*** RAC virtual USB
devices may not be available...
Remote Access Controller initialization failure
Ensure that the Remote Access Controller is properly
installed. See
.
FBD training error: The following branch
has been disabled: Branch x
The specified branch (channel pair) contains
DIMMs that are incompatible with each other.
Ensure that only Dell-qualified memory is used. Dell
recommends purchasing memory upgrade kits directly
from
www.dell.com
or your Dell sales agent to ensure
compatibility.
Gate A20 failure
Faulty keyboard controller; faulty system board.
General failure
The operating system is unable to carry out the
command.
This message is usually followed by specific information.
Note the information, and take the appropriate action to
resolve the problem.
