Dell PowerEdge FC640 Installation And Service Manual Download

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System diagnostic controls

Description

Configuration

Displays the configuration and status information of all detected devices.

Results

Displays the results of all tests that are run.

System health

Provides the current overview of the system performance.

Event log

Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.

102

Using system diagnostics

Summary of Contents for PowerEdge FC640

Page 1: ...Dell EMC PowerEdge FC640 Installation and Service Manual Regulatory Model E02B Series Regulatory Type E02B005 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 09 Rev A00 ...

Page 3: ...B ports 14 Internal Dual SD Module 15 Micro SD vFlash connector 15 Video specifications 15 Environmental specifications 15 Particulate and gaseous contamination specifications 16 Standard operating temperature 17 Expanded operating temperature 17 4 Initial system setup and configuration 20 Setting up your system 20 iDRAC configuration 20 Options to set up iDRAC IP address 20 Log in to iDRAC 21 Opt...

Page 4: ... Drives 55 Removing a drive blank 55 Installing a drive blank 56 Removing a drive carrier 57 Installing a drive carrier 58 Removing a drive from a drive carrier 59 Installing a drive into drive carrier 60 Removing the drive cage 61 Installing the drive cage 62 Drive backplane 63 Removing the drive backplane 63 Installing the drive backplane 65 System memory 67 General memory module installation gu...

Page 5: ... 92 Removing the system board 92 Installing the system board 94 Trusted Platform Module 97 Replacing the Trusted Platform Module 97 Initializing TPM for BitLocker users 98 Initializing the TPM 1 2 for TXT users 98 Initializing the TPM 2 0 for TXT users 98 rSPI card 99 Removing the rSPI card 99 Installing the rSPI card 100 7 Using system diagnostics 101 Dell Embedded System Diagnostics 101 Running ...

Page 6: ...Quick Resource Locator for the PowerEdge FC640 system 107 6 Contents ...

Page 7: ...displays the features available on the front of the system Figure 1 Front view of the system Table 1 Features available on the front of the system Item Ports panels and components Icon Description 1 Hard drive SSD N A 2 5 inch hard drive SSDs are supported For more information see the Technical specifications section 2 USB port The USB port is USB 3 0 compliant 3 iDRAC Direct port The iDRAC Direct...

Page 8: ...system is turned on or off Press the power button to manually turn on or off the system NOTE To gracefully shut down an ACPI compliant operating system press the power button Health status indicator The Health status indicator indicates the health condition of the system Table 2 Health status indicator codes Icon Health status indicator pattern Condition Solid blue No errors are present in the sys...

Page 9: ...e the status LED indicator does not turn on Table 3 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green amber and then ...

Page 10: ...d off for two seconds Indicates that the laptop or tablet connected is recognized Turns off Indicates that the laptop or tablet is unplugged Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag The service tag information is available on a sticker on the chassis of the system This information is used by Dell EMC personnel to rou...

Page 11: ...rmation about updating drivers and firmware see the Methods to download firmware and drivers section in this document To download drivers Dell com support drivers Managing your system For information about systems management software offered by Dell see the Dell OpenManage Systems Management Overview Guide Dell com openmanagemanuals For information about setting up using and troubleshooting OpenMa...

Page 12: ...controllers or BOSS card and deploying the cards see the Storage controller documentation Dell com storagecontrollermanuals Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide Dell com openmanagemanuals OpenManage software T...

Page 13: ...ry specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications System dimensions Figure 5 System dimensions Table 6 System dimensions of the Dell EMC PowerEdge FC640 system System X Y Z handle closed Dell EMC PowerEdge FC640 197 9 mm 7 79 inches 50 35 mm 1 98 inches 544 32 mm 21 42 inches 3 Technical sp...

Page 14: ...emory specifications Memory module sockets Memory capacity Minimum RAM Maximum RAM Sixteen 288 pin 8 GB 16 GB or 32 GB single rank or dual rank RDIMMs 64 GB quad rank LRDIMMs 8 GB with dual processors minimum one memory module per processor Up to 512 GB RDIMM Up to 1 TB LRDIMM Storage controller specifications The PowerEdge FC640 system supports PowerEdge RAID Controller PERC H330 PERC H730P S140 ...

Page 15: ... SD vFlash connector The PowerEdge FC640 system supports one dedicated micro SD card for future vFlash support Video specifications Table 9 Video specifications Video type Matrox G200 graphics controller integrated with iDRAC Video memory 4 GB DDR4 shared with iDRAC application memory Environmental specifications NOTE For additional information about environmental measurements for specific system ...

Page 16: ...F to 104 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination If the levels of par...

Page 17: ... 50 relative humidity Standard operating temperature Table 18 Standard operating temperature specifications Standard operating temperature Specifications Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment Humidity percentage range 10 to 80 Relative Humidity with 26 C 78 8 F maximum dew point Expanded operating temperature...

Page 18: ...perature specified is for a maximum altitude of 3048 metres 10 000 feet NVME drives are not supported AEP DIMMs are not supported 105 W 4 C 115 W 6 C 130 W 8 C 140 W 14 C or higher wattage processor TDP 140 W are not supported NEBS SKU processors higher than 85 W are not supported Peripheral cards and or peripheral cards greater than 25 W that are not verified by Dell are not supported Thermal Res...

Page 19: ...4116T C40 E45 85W 10 4114T C40 E45 70W 8 4109T C40 E45 DIMM limit 1 Max 64 GB LRDIMMs No 128 GB No AEP Apache Pass This is applicable only for systems with dual processors C indicates that the processor is continuously operating at the specified temperature or lower E indicates the expanded operating temperature specified for the processor Technical specifications 19 ...

Page 20: ...ntegrated Dell Remote Access Controller iDRAC is designed to make system administrators more productive and improve the overall availability of Dell systems iDRAC alerts administrators to system issues helps them perform remote system management and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial network settings based on your ne...

Page 21: ...RAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide at Dell com idracmanuals Options to install the operating system If the system is shipped without an operating system install the supported operating system by using one of the following resources Table 21 Resources to install the operating system Resources Location Systems Management Tools and Documenta...

Page 22: ...d and install the latest BIOS drivers and systems management firmware on your system Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support drivers 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service T...

Page 23: ...er Boot Manager Preboot Execution Environment PXE Related link System Setup Dell Lifecycle Controller Boot Manager PXE boot System Setup By using the System Setup screen you can configure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You ca...

Page 24: ... Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure the iDRAC settings The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI Unified Extensible Firmware Interface You can enable or disable various iDRAC parameters by using the iDRAC settings utility For more information about this utility see...

Page 25: ...nu screen click System BIOS System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the system such as the system model name BIOS version and Service Tag Memory Settings Specifies information and options related to the installed memory Processor Settings Specifies information and options related...

Page 26: ...ange the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and the BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating ...

Page 27: ...stem Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description Installed Memory Size Displays th...

Page 28: ... by default Processor Settings You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher and logical processor idling Viewing Processor Settings To view the Processor Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the follow...

Page 29: ...o Enabled by default Sub NUMA Cluster Enables or disables the Sub NUMA Cluster This option is set to EnabledDisabled by default UPI Prefetch Enables you to get the memory read started early on DDR bus The Ultra Path Interconnect UPI Rx path will spawn the speculative memory read to Integrated Memory Controller iMC directly This option is set to Enabled by default Logical Processor Idling Enables y...

Page 30: ...see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click SATA Settings SATA Settings details The SATA Settings screen details are explained as follows Option Description Embedded...

Page 31: ... again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click NVMe Settings NVMe Settings details The NVMe Settings screen details are explained as follows Option Description NVMe Mode Enables you to set the NVMe mode This option is set to Non RAID by default Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also e...

Page 32: ...is option is set to Enabled and the system fails to boot the system re attempts the boot sequence after 30 seconds This option is set to Enabled by default Hard Disk Failover Specifies the drive that is booted in the event of a drive failure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting menu When this option is set to Disabled only the first drive in the list ...

Page 33: ...you have selected BIOS for Boot Mode Steps 1 On the System Setup Main Menu screen click System BIOS Boot Settings UEFI BIOS Boot Settings UEFI BIOS Boot Sequence 2 Click Boot Option Settings BIOS UEFI Boot Settings Boot Sequence 3 Use the arrow keys to select a boot device and use the plus and minus sign keys to move the device down or up in the order 4 Click Exit and then click Yes to save the se...

Page 34: ...an use the iSCSI Settings screen to modify iSCSI device settings The iSCSI Settings option is available only in the UEFI boot mode BIOS does not control network settings in the BIOS boot mode For the BIOS boot mode the option ROM of the network controller handles the network settings Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen perform the following steps 1 Turn on or restart...

Page 35: ...B ports The USB keyboard and mouse still function in certain USB ports during the boot process depending on the selection After the boot process is complete the USB ports will be enabled or disabled as per the setting Internal USB Port Enables or disables the internal USB port This option is set to On or Off This option is set to On by default iDRAC Direct USB Port The iDRAC Direct USB port is man...

Page 36: ...ault Internal SD Card Redundancy Configures the redundancy mode of the Internal Dual SD Module IDSDM When set to Mirror Mode data is written on both SD cards After failure of either card and replacement of the failed card the data of the active card is copied to the offline card during the system boot When Internal SD Card Redundancy is set to Disabled only the primary SD card is visible to the OS...

Page 37: ...fault settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1 Serial Device 2 or the Remote Access Device by using this option This option is set to Serial Device 1 by default NOTE Only Serial Device 2 can be used for Serial ...

Page 38: ...tem Profile option is set to Custom CPU Power Management Sets the CPU power management This option is set to System DBPM DAPC by default DBPM is Demand Based Power Management Other options include OS DBPM and Maximum Performance Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed This option is set to Maximum Performance b...

Page 39: ...only if the C States option in the Custom mode is set to disabled NOTE When C States is set to Enabled in the Custom mode changing the Monitor Mwait setting does not impact the system power or performance CPU Interconnect Bus Link Power Management Enables or disables the CPU Interconnect Bus Link Power Management This option is set to Enabled by default PCI ASPM L1 Link Power Management Enables or...

Page 40: ...asurements This option is set to Off by default Power Button Enables or disables the power button on the front of the system This option is set to Enabled by default AC Power Recovery Sets how the system behaves after AC power is restored to the system This option is set to Last by default UEFI Variable Access Provides varying degrees of securing UEFI variables When set to Standard the default UEF...

Page 41: ...he Secure Boot Custom Policy To enable this option set the Secure Boot Policy to Custom option Creating a system and setup password Prerequisite Ensure that the password jumper is enabled The password jumper enables or disables the system password and setup password features For more information see the System board jumper settings section NOTE If the password jumper setting is disabled the existi...

Page 42: ...equisite NOTE You cannot delete or change an existing system or setup password if the Password Status is set to Locked Steps 1 To enter System Setup press F2 immediately after turning on or restarting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen ensure that Password Status is set to Unlocked 4 In the System Password field alte...

Page 43: ...u can use the Redundant OS Control screen to set the redundant OS info for redundant OS control It enables you to set up a physical recovery disk on your system Viewing Redundant OS Control To view the Redundant OS Control screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begi...

Page 44: ...oad before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Miscellaneous Settings Miscellaneous Settings details The Miscellaneous Settings screen details are explained as follows Option Description System Time Enables you to set the time on the system System Dat...

Page 45: ...ent configuration update maintenance and diagnosis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Related link Embedded system management Embedded system management The Dell Lifecycle Controller provides advanced embedded system management throughout the system s lifecycle The Dell Lifecycle Controller can ...

Page 46: ...nues with the next item in the boot order until the boot is successful or no more boot options are found One shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to...

Page 47: ...ronment PXE option to boot and configure the networked systems remotely To access the PXE boot option boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup It does not pull any menu or allows managing of network devices Pre operating system management applications 47 ...

Page 48: ...component or a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Turn off the system 2 Remove the system from the enclosure 3 Install the I O connector cover CAUTION To prevent damage to the I O connectors ensure that you cover the connectors when you remove the system from the enclosure After working inside your system Prerequi...

Page 49: ... system handle to release the handle 2 Holding the system handle slide the system out of the enclosure CAUTION To protect the I O connector pins install the I O connector cover every time a system is removed from the enclosure Figure 6 Removing the system from the enclosure 3 Install the I O connector cover over the I O connector Installing and removing system components 49 ...

Page 50: ...cause the enclosure to overheat Related link Installing the system into the enclosure Installing the system into the enclosure Prerequisite CAUTION To prevent damage to the I O connectors do not touch the connectors or the connector pins 1 Follow the safety guidelines listed in Safety instructions Steps 1 If you are installing a new system remove the I O connector cover from the I O connector s an...

Page 51: ...le 3 Align the system with the system bay in the enclosure 4 Holding the system handle slide the system into the enclosure until the system connectors engage with the midplane connectors on the enclosure 5 Press the system handle until the release button clicks into place Installing and removing system components 51 ...

Page 52: ... should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 52 Installing and removing system components ...

Page 53: ...em from overheating and is used to maintain uniform airflow inside the system Removing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Ste...

Page 54: ...shroud Installing the air shroud Prerequisite 1 Follow the safety guidelines listed in Safety instructions Step Align the the release tabs on the air shroud with the slots on the system and lower the air shroud into the system until the tabs click in place 54 Installing and removing system components ...

Page 55: ...t fit in the drive bays and these drives connect to the system board through the drive backplane NOTE Mixing of PCIe SSD SAS or SATA drives is not supported Removing a drive blank Prerequisite CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed Follow the safety guidelines listed in Safety instructions Step Press the release button and slide the drive b...

Page 56: ...he drive carrier or blank Installing a drive blank Prerequisite Follow the safety guidelines listed in Safety instructions Step Insert the drive blank into the drive slot until the release button clicks into place 56 Installing and removing system components ...

Page 57: ... system at Dell com poweredgemanuals NOTE Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator flashes while the drive is turning off When the drive indicators are off the drive is ready for removal For more information see the documentation for the storage controller Follow the safety guidelines listed in Safety instructions Step...

Page 58: ...ier or blank Installing a drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Insert the drive carrier into the drive slot 2 Push the release handle until the carrier locks in place 58 Installing and removing system components ...

Page 59: ...1 Follow the safety guidelines listed in Safety instructions 2 Remove the drive carrier from the system Steps 1 Using the Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out of the drive carrier Installing and removing system components 59 ...

Page 60: ...isite Follow the safety guidelines listed in Safety instructions Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screw holes on the drive carrier 3 Using the Phillips 1 screwdriver replace the screws to secure the drive to the drive carrier 60 Installing and removing system components ...

Page 61: ...he procedure listed in Before working inside your system 3 Remove the drives 4 Remove the drive backplane Steps 1 Using the Phillips 1 screwdriver remove the screws securing the drive cage to the system 2 Holding the drive cage by its edges slide the drive cage to the unlock position and lift it away from the system Installing and removing system components 61 ...

Page 62: ... listed in Safety instructions Steps 1 Align the slots on the sides of the drive cage with the standoffs on the system 2 Lower the drive cage into the system until the slots on the drive cage engage with the standoffs on the system 3 Slide the drive cage into the system to the lock position 4 Using the Phillips 1 screwdriver replace the screws to secure the drive cage to the system 62 Installing a...

Page 63: ...rts 2 5 inch x2 SAS SATA PCIe drives backplane Removing the drive backplane Prerequisites CAUTION To prevent damage to the drives and the drive backplane you must remove the drives from the system before removing the drive backplane CAUTION Note the number of each drive and temporarily label them before removal so that you can replace them at the same locations 1 Follow the safety guidelines liste...

Page 64: ...until the guide pin on the drive cage disengages from the guide on the drive backplane NOTE You cannot disconnect the drive backplane cable from the system board connector until you remove the drive cage Figure 21 Removing the drive backplane 3 Remove the drive cage 4 Using the Phillips 2 screwdriver loosen the retention screws securing the drive backplane cable connector to the system board conne...

Page 65: ...Next step Install the drive backplane Related link Removing a drive carrier Installing the drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the retention screws on the drive backplane cable connector with the screw holes on the system board connector 2 Using the Phillips 2 screwdriver tighten the retention screws to secure the drive backplane ca...

Page 66: ... system board connector 3 Install the drive cage 4 Align the guide on the drive backplane with the guide pin on the drive cage 5 Lower the drive backplane into place until the guide on the drive backplane engages with the guide pin on the drive cage 6 Using the Phillips 2 screwdriver tighten the retention screws to secure the drive backplane to the drive cage 66 Installing and removing system comp...

Page 67: ...speed in MegaTransfers per second Memory bus operating frequency can be 2666 MT s 2400 MT s or 2133 MT s depending on the following factors DIMM type RDIMM or LRDIMM System profile selected for example Performance Optimized or Custom can be run at high speed or lower Maximum supported DIMM frequency of the processors The PowerEdge FC640 system contains 16 memory sockets split into two sets of 8 so...

Page 68: ...stem DIMM configuration Populate DIMM sockets only if a processor is installed For single processor systems sockets A1 to A8 are available For dual processor systems sockets A1 to A8 and sockets B1 to B8 are available Populate the sockets by highest capacity DIMM in the following order first in sockets with white release levers and then black For example if you want to mix 16 GB and 8 GB DIMMs pop...

Page 69: ...s the strongest memory module reliability mode providing improved uncorrectable multi bit failure protection In a mirrored configuration the total available system memory is one half of the total installed physical memory Half of the installed memory is used to mirror the active memory modules In the event of an uncorrectable error the system switches over to the mirrored copy This ensures Single ...

Page 70: ...ty instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the drive backplane WARNING Allow the memory modules to cool after you power off the system Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must be ins...

Page 71: ...ing installation do not bend or flex the memory module You must insert both ends of the memory module simultaneously 2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION Do not apply pressu...

Page 72: ...nerated by the processor and helps the processor to maintain its optimal temperature level Removing a processor and heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working in...

Page 73: ...eat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Insert a flat blade screwdriver into the release slot marked with a yellow label Rotate do not pry the screwdriver to break the thermal paste seal 2 Push the re...

Page 74: ...ocessor from the bracket NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 30 Removing the processor bracket Next step Install the processor into the processor and heat sink module Related link Removing the air shroud Removing a processor and heat sink module Installing the processor into a processor and heat sink module 74 Installing and r...

Page 75: ...or before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 31 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in...

Page 76: ...et locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 76 Installing and removing system components ...

Page 77: ...ON Never remove the heat sink from a processor unless you intend to replace the processor The heat sink is necessary to maintain proper thermal conditions WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it Follow the safety guidelines listed in Safety instructions Steps 1 Align the pin 1 indicator of the hea...

Page 78: ...ew and tighten it completely If the PHM slips off the blue retention clips when the screws are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips follow the procedure described above in step 2 c Secure the PHM follow the procedure described above in step 2 NOTE The processor and heat sink module rete...

Page 79: ...sted in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the PCIe mezzanine card Steps 1 Using the Phillips 2 screwdriver remove the two screws that secure the Network Daughter Card NDC to the system board CAUTION To prevent damage to the NDC you must hold the card only by its edges 2 Lift the card from the system board Figure 35 Removing the Network ...

Page 80: ... holes on the card with the standoffs on the system board 2 Lower the card into place until the card connector fits into the corresponding connector on the system board 3 Using the Phillips 2 screwdriver replace the screws to secure the card Figure 36 Installing the Network Daughter Card Next steps 1 Install the PCIe mezzanine card 2 Follow the procedure listed in After working inside your system ...

Page 81: ...lease tab on the retention latch 3 Lift the end of the retention latch until the two connectors on the PCIe mezzanine card disengage from connectors on the system board CAUTION To prevent damage to the PCIe mezzanine card you must hold the card only by its edges 4 Lift the PCIe mezzanine card away from the system 5 Close the retention latch Figure 37 Removing the PCIe mezzanine card Next step Inst...

Page 82: ...ctors on the card completely engage with the corresponding connectors The retention bracket on the side of the system latches onto the PCIe mezzanine card 5 Close the retention latch to secure the PCIe mezzanine card Figure 38 Installing the PCIe mezzanine card Next step Follow the procedure listed in After working inside your system Storage controller card Your system includes a dedicated expansi...

Page 83: ...crews on the drive cable connector and lift it away from the storage controller card CAUTION To prevent damage to the storage controller card you must hold the card only by its edges 2 Lift the storage controller card away from the system Figure 39 Removing the storage controller card Next step Install the storage controller card Related link Removing the drive backplane Removing a drive carrier R...

Page 84: ...ge controller card onto the connector on the system board 3 Using the Phillips 2 screwdriver tighten the retention screws on the drive backplane cable connector to secure the card to the system board Figure 40 Installing the storage controller card Next steps 1 Install the following a Drive backplane b Drive cage c Drives 2 Follow the procedure listed in After working inside your system Related li...

Page 85: ...uctions that came with your system for additional information 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the following a Drives b Drive backplane Steps 1 Locate the system battery on the system 2 To remove the battery a Push the battery toward the positive side of the battery until the battery disengages ...

Page 86: ...he correct time and date in the System Setup s Time and Date fields 5 Exit the System Setup 6 To test the newly installed battery remove the system from the enclosure for at least an hour 7 Reinstall the system into the enclosure after an hour 8 Enter the System Setup and if the time and date are still incorrect see the Getting help section Related link Getting help Removing the drive backplane Re...

Page 87: ...stem 2 To remove the battery a Push the battery holder slightly away NOTE Ensure that you do not push the battery holder more that 3 2 millimeters or you might risk damaging the part b Push the battery toward the positive side of the battery till the battery disengages from the connector c Lift the battery away from the system Figure 43 Removing the system battery 3 To install a new system battery...

Page 88: ...etting help section Related link Getting help Removing the drive backplane Removing a drive carrier Removing the air shroud Installing the drive backplane Installing a drive carrier Installing the air shroud Optional internal USB memory key An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device To boot from the USB memory key config...

Page 89: ...ed in After working inside your system 2 While booting press F2 to enter System Setup and verify that the system detects the USB memory key IDSDM Removing the optional internal dual SD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud NOTE The procedure to remove IDSDM and the...

Page 90: ...rd in the same IDSDM BOSS M 2 connector NOTE The procedure to install IDSDM and the BOSS M 2 card is the same Steps 1 Holding both ends of the IDSDM insert the IDSDM into the IDSDM BOSS M 2 connector on the system board NOTE For information on the location of the IDSDM BOSS M 2 connector see the System board jumpers and connectors section 2 Push the release tab that secures the IDSDM to the system...

Page 91: ...uisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Step Locate the micro SD card slot on the internal dual SD module IDSDM and press the card to release it from the slot NOTE Temporarily label each micro SD card with its corresponding slot number before removal Reinstall the micro SD cards into the corresponding s...

Page 92: ...m System board A system board also known as the motherboard is the main printed circuit board found in computers The system board allows communication between many of the crucial electronic components of the computer such as the central processing unit CPU and memory and also provides connectors for other peripherals Unlike a backplane a system board contains significant number subsystems such as ...

Page 93: ... label the drive before removal so that you can replace them in their original locations NOTE Ensure that the I O connector cover is still in place on the I O connector at the back of the system board Steps 1 Using the Hex nut driver 5 mm and Phillips 2 screwdrivers remove the screws that secure the system board to the system Figure 47 Locations of the screws on the system board 2 Holding the syst...

Page 94: ...g the optional internal dual SD module Removing the Network Daughter Card Removing the internal micro SD card Replacing optional internal USB memory key Installing the system board Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to...

Page 95: ...the system board and install the screws to secure the system board to the system by using Hex nut driver 5 mm and Phillips 2 screwdrivers Next steps 1 Install the following a Internal USB key b micro SD vFlash card c IDSDM d Network Daughter Card e PCIe mezzanine card s f Storage controller card g Drive cage h Drive backplane i Drives NOTE Ensure that you reinstall the drives in their original loc...

Page 96: ...ezzanine card Installing the storage controller card Installing the drive cage Installing the drive backplane Installing a drive carrier Installing the air shroud Installing a memory module Installing a processor and heat sink module Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag use System Setup to enter the Service Tag 1 Turn on the system ...

Page 97: ...he safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE Ensure that your operating system supports the version of the TPM module being installed Ensure that you download and install the latest BIOS firmware on your system Ensure that the BIOS is configured to enable UEFI boot mode Steps 1 Locate the TPM connector on the system boar...

Page 98: ... Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Pre boot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On Initializing the TPM 2 0 for T...

Page 99: ...h device to store information about the system Service Tag system configuration or iDRAC license Removing the rSPI card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the system board Steps 1 Using the Torx 4 screwdriver remove the screw securing the rSPI card to the system board 2 Holding the r...

Page 100: ...he card only by its edges Steps 1 Align the screw hole on the rSPI card with the standoff on the system board 2 Using the Torx 4 screwdriver replace the screw to secure the rSPI card to the system board Figure 52 Installing the rSPI card Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Related link Installing the rSPI card Installing the syste...

Page 101: ...he failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities ...

Page 102: ...etected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 102 Using system diagnostics ...

Page 103: ... 26 System board jumpers and connectors Item Connector Description 1 J_USB3 USB connector 2 iDRAC Direct Micro AB USB iDRAC Direct port and rSPI connector 3 TPM TPM connector 4 B8 B4 B5 B6 B7 B1 B2 B3 Memory module sockets 5 PERC_Backplane PERC card connector 6 PCIE_SATA_BP Drive backplane connector 7 PWRD_EN System configuration jumper Enabling or disabling the password 8 Jumpers and connectors 1...

Page 104: ...assword feature is disabled iDRAC local access is unlocked at next AC power cycle iDRAC password reset is enabled in F2 iDRAC settings menu Disabling a forgotten password The software security features of the PowerEdge FC640 system include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use Prerequis...

Page 105: ...sword jumper back to pins 1 and 2 NOTE If you assign a new system and or setup password with the jumper on pins 1 and 2 the system disables the new password s the next time it boots 6 Turn off the system by using the operating system commands or the CMC 7 Remove the system from the enclosure to access the jumpers 8 Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3 9 Inst...

Page 106: ...ailable benefits vary depending on the Dell Service entitlement purchased for your device For more information about SupportAssist go to Dell com SupportAssist Contacting Dell Dell provides several online and telephone based support and service options If you do not have an active internet connection you can find contact information about your purchase invoice packing slip bill or Dell product cat...

Page 107: ...ou can access QR code located on the system Information tag Prerequisites Ensure that your smart phone or tablet has the QR code scanner installed The QRL includes the following information about your system How to videos Reference materials including the Owner s Manual LCD diagnostics and mechanical overview A direct link to Dell to contact technical assistance and sales teams Steps 1 Go to Dell ...

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Dell PowerEdge FC640, Installation And Service Manual

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