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Dell PowerEdge C8220, Hardware Owner'S Manual

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Dell PowerEdge C8220 Hardware Owner'S Manual Download Page 25

About Your System

25

0012h Local Console 

Output Error

Pause

Video device 

initialization 

failed

See "Troubleshooting the 

Video Subsystem" on 

page 210.
If the problem persists, see 

"Getting Help" on page 241.

0013h ISA IO 

Controller Error

Pause

ISA device 

initialization 

failed

See "Troubleshooting 

Expansion Cards" on 

page 219.
If the problem persists, see 

"Getting Help" on page 241.

0014h ISA IO Resource 

Conflict

Pause

ISA device 

initialization 

failed

See "Troubleshooting 

Expansion Cards" on 

page 219.
If the problem persists, see 

"Getting Help" on page 241.

0015h ISA IO 

Controller Error

Pause

ISA device 

initialization 

failed

See "Troubleshooting 

Expansion Cards" on 

page 219.
If the problem persists, see 

"Getting Help" on page 241.

0016h ISA Floppy 

Controller Error

Pause

Floppy device 

initialization 

failed

See "Troubleshooting a USB 

Device" on page 210.
If the problem persists, see 

"Getting Help" on page 241.

0017h ISA Floppy 

Input Error

Pause

Floppy device 

initialization 

failed

See "Troubleshooting a USB 

Device" on page 210.
If the problem persists, see 

"Getting Help" on page 241.

0018h ISA Floppy 

Output Error

Pause

Floppy device 

initialization 

failed

See "Troubleshooting a USB 

Device" on page 210.
If the problem persists, see 

"Getting Help" on page 241.

Error 
Code 

Error Message

Response Error Cause

Corrective Actions

Summary of Contents for PowerEdge C8220

Page 1: ...Dell PowerEdge C8220 Hardware Owner s Manual Regulatory Model B05B Regulatory Type B05B001 ...

Page 2: ...rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerEdge are trademarks of Dell Inc Intel is a registered trademark of Intel Corporation in the U S and other countries Other trademarks and trade names may be used in this publication to refer to either the e...

Page 3: ...Central Independent Mode 16 Non Central Consolidated Mode 18 Power and System Board Indicator Codes 21 BMC Heartbeat Indicator Codes 22 Service Tag 23 POST Error Codes 24 Collecting System Event Log for Investigation 24 System Event Log 32 Processor Error 32 Memory Ecc 33 PCIe Error 35 IOH Core Error 36 SB Error 37 POST Start Event 38 POST End Event 39 POST Error Code Event 40 ...

Page 4: ...s at Boot 50 Using the System Setup Program Navigation Keys 50 General Help 51 Console Redirection 51 Enabling and Configuring Console Redirection 51 Serial Port Connection List 55 Main Menu 56 Main Screen 56 System Settings 57 Advanced Menu 59 Power Management 60 CPU Configuration 70 Memory Configuration 74 SATA Configuration 77 PCI Configuration 80 USB Configuration 87 Security Menu 89 ...

Page 5: ...6 3 Installing System Components 139 Safety Instructions 139 About the Illustrations 140 Recommended Tools 140 Inside the System 141 Sled Configuration 142 Sled 143 Removing a Sled 143 Installing a Sled 144 Sled Blank 144 Removing a Single Wide Sled Blank 144 Installing a Single Wide Sled Blank 145 Removing a Double Wide Sled Blank 146 Installing a Double Wide Sled Blank 146 ...

Page 6: ...ing the Cooling Shroud 152 Heat Sink 153 Removing a Heat Sink 153 Installing a Heat Sink 154 Heat Sink Blank 155 Removing a Heat Sink Blank 155 Installing a Heat Sink Blank 156 Processors 157 Removing a Processor 157 Installing a Processor 158 System Memory 160 Memory Module Installation Guidelines 160 Supported DIMM Configuration 161 Removing Memory Modules 163 Installing Memory Modules 164 Expan...

Page 7: ...176 Installing the Infiniband Mezzanine Card 179 Removing the 10 GbE Mezzanine Card 180 Installing the 10 GbE Mezzanine Card 182 MicroSD Card Reader 183 Removing the MicroSD Card Reader 183 Installing the MicroSD Card Reader 185 Removing the MicroSD Card Reader Support Bracket 186 Installing the MicroSD Card Reader Support Bracket 187 Internal Hard Drives 188 Removing a Hard Drive Carrier 188 Inst...

Page 8: ...197 Installing the Node Power Distribution Board 198 System Battery 199 Removing the System Battery 199 Installing the System Battery 200 System Board 201 Removing the System Board 201 Installing the System Board 205 4 Troubleshooting 209 Safety First For You and Your System 209 Installation Problems 209 Troubleshooting System Startup Failure 210 Troubleshooting External Connections 210 Troublesho...

Page 9: ...leshooting Processors 220 Identifying System Board Model Number 221 Troubleshooting the System Board 222 Troubleshooting the System Battery 222 IRQ Assignment Conflicts 223 5 Jumpers and Connectors 225 System Board Types 225 System Board Jumper Settings 226 System Board V1 0 Jumper Settings 226 System Board V1 1 Jumper Settings 227 System Board V1 2 Jumper Settings 229 System Board Connectors 231 ...

Page 10: ...on Card Riser Connector 236 Interposer Extender Connectors 237 Interposer Extender Types 237 MicroSD Card Reader Connectors 239 Node Power Distribution Board Connectors 240 6 Getting Help 241 Contacting Dell 241 Index 243 ...

Page 11: ...p program See System Setup Menu on page 49 F11 Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface UEFI Boot Manager depending on the system s boot configuration F12 Starts Preboot eXecution Environment PXE boot Ctrl C Enters the LSI 2008 SAS Mezzanine Card Configuration Utility For more information see the SAS adapter documentation Ctrl H Enters the LSI 2008 SAS Mezzanine Ca...

Page 12: ...r Icon Description 1 USB connectors Connects USB devices to the system The ports are USB 2 0 compliant 2 Mezzanine card expansion slot Installs an I O module mezzanine card 3 Low profile PCIe expansion slot Installs a low profile PCI Express x16 card 4 Release latch Press to release the sled from the enclosure 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 13: ...ndition solid green either perform a BMC cold reset or reseat the sled in the server enclosure The power button turns the compute sled on NOTES When powering on the sled the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system On ACPI compliant operating systems turning off the sled using the power button causes...

Page 14: ...d 10 100 1000 Mbit NIC connector 11 Sled identification indicator Lights blue to identify a particular system and system board 12 Handle Hold to pull the sled from the enclosure 1 link indicator 2 activity indicator Indicator Status Indicator Code Link indicator Solid amber Linking at 100 Mbps port speed Solid green Linking at 1 Gbps port speed maximum Item Indicator Button or Connector Icon Descr...

Page 15: ...nking at 10 Mbps port speed Activity indicator Solid green No activity Blinking green Transmit or receive activity Off Idle 1 link indicator 2 activity indicator Indicator Status Indicator Code Link indicator Blinking amber Linking at 10 Mbps port speed Blinking green Linking at 100 Mbps port speed maximum Activity indicator Solid green No activity Blinking green Transmit or receive activity Off I...

Page 16: ...ing the PowerEdge C8000 server enclosure s BMC management port or Ethernet port Non Central Independent Mode To setup BMC connection using the non central independent mode 1 Before you setup BMC you must first connect the sled to a local console and configure the necessary system BIOS network and serial connection settings to enable access to the BMC See Enabling and Configuring Console Redirectio...

Page 17: ... BMC Management Utility to manage the sled s BMC from a remote management station For more information about the BMC Management Utility see Using the Baseboard Management Controller Guide at dell com support manuals 1 flat blade screwdriver on sled s port cover 2 network cable on sled 3 network cable on switch 3 2 1 ...

Page 18: ...t connect the BMC management cable in the sled See Installing the BMC Management Cable on page 196 2 Remove the port cover by using a small flat blade screwdriver and pry the port cover off of the server enclosure s front Ethernet connector Save the port cover for future use See Figure 1 5 3 Connect one end of the network cable to an available port on the Ethernet switch and connect the other end ...

Page 19: ...up BMC you must first connect the BMC management cable in the sled See Installing the BMC Management Cable on page 196 2 Remove the port cover by using a small flat blade screwdriver and pry the port cover off of the server enclosure s back BMC management port Save the port covers for future use See Figure 1 6 3 Connect one end of the network cable to an available port on the Ethernet switch and c...

Page 20: ...BMC Management Utility to manage the sled s BMC from a remote management station For more information about the BMC Management Utility see Using the Baseboard Management Controller Guide at dell com support manuals 1 flat blade screwdriver on server enclosure s port cover 2 network cable on server enclosure 3 network cable on switch 1 2 3 ...

Page 21: ...wer on indicator Green Solid Sled power is on S0 Amber Off Green Solid BMC critical condition event in power off mode S4 S5 Amber Blinking Green Off BMC critical condition event in power on mode S0 Amber Blinking System identification indicator Blue Solid The IPMI via Chassis Identify Command On or ID Button Press ID On is generated Blue Blinking Only the IPMI via Chassis Identify Command Blink On...

Page 22: ...MC heartbeat indicator LED17 for debugging the Baseboard Management Controller BMC The BMC heartbeat indicator lights green when power is supplied to the sled and blinks green when the BMC firmware is ready Figure 1 7 BMC Heartbeat Indicator 1 system board 2 BMC heartbeat indicator ...

Page 23: ...ut Your System 23 Service Tag The following illustration provides location of the Service Tag number on the C8220 single wide compute sled Figure 1 8 Service Tag Location for C8220 Single Wide Compute Sled ...

Page 24: ...s Warning or Not an error The message is displayed on the screen An error record is logged to the SEL The system will continue booting with a degraded state The user may want to replace the erroneous unit Pause The message is displayed on the screen an error is logged to the SEL and user input is required to continue The user can take immediate corrective action or choose to continue booting Halt ...

Page 25: ...15h ISA IO Controller Error Pause ISA device initialization failed See Troubleshooting Expansion Cards on page 219 If the problem persists see Getting Help on page 241 0016h ISA Floppy Controller Error Pause Floppy device initialization failed See Troubleshooting a USB Device on page 210 If the problem persists see Getting Help on page 241 0017h ISA Floppy Input Error Pause Floppy device initializ...

Page 26: ... on page 241 001Ch Mouse Interface Error Pause Mouse device initialization failed To enable USB device see USB Configuration on page 87 See Troubleshooting a USB Device on page 210 If the problem persists see Getting Help on page 241 001Eh Keyboard Not Detected Pause No keyboard detected To enable USB device see USB Configuration on page 87 See Troubleshooting a USB Device on page 210 If the probl...

Page 27: ...g Help on page 241 0024h Memory Uncorrectable Error Pause Memory uncorrectable error detected See Troubleshooting System Memory on page 215 If the problem persists see Getting Help on page 241 0025h Memory Non Specific Error Pause Memory non specific error detected See Troubleshooting System Memory on page 215 If the problem persists see Getting Help on page 241 0026h MP Service Self Test Error Pa...

Page 28: ... Controller Error Pause Serial device initialization failed See Troubleshooting a Serial I O Device on page 211 If the problem persists see Getting Help on page 241 002Ch Serial Port Input Error Pause Serial device initialization failed See Troubleshooting a Serial I O Device on page 211 If the problem persists see Getting Help on page 241 002Dh Serial Port Output Error Pause Serial device initial...

Page 29: ...nd Pause SATA 1 device not found Check if the SATA port1 is enabled See SATA Configuration on page 77 Install a SATA device to SATA port 1 If the problem persists see Getting Help on page 241 8014h SATA 2 Device Not Found Pause SATA 2 device not found Check if the SATA port 2 is enabled See SATA Configuration on page 77 Install a SATA device to SATA port 2 If the problem persists see Getting Help ...

Page 30: ... Pause Memory Sparing Mode Failed Check if the memory configuration is set to Sparing mode See Memory Configuration on page 74 If the problem persists see Getting Help on page 241 8019h Mirror Mode is not be Configured Please check Memory Configuration Pause MemoryMirror Mode Failed Check if the memory configuration is set to Sparing mode See Memory Configuration on page 74 If the problem persists...

Page 31: ...Troubleshooting the System Battery on page 222 8100h Memory device disabled by BIOS Pause Memory Device Error See Troubleshooting System Memory on page 215 If the problem persists see Getting Help on page 241 Error Code Error Message Response Error Cause Corrective Actions ...

Page 32: ...ision 04h for this specification 5 Sensor Type 07h Processor 6 Sensor Number 04h Processor Sensor Number depends on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 00h IERR 01h Thermal Trip 02h FRB1 BIST Failure 03h FRB2 Hang in POST Failure 04h FBR3 Processor Startup Initialization Failure 0Ah Processor Automatically Throttled 9 Event Data2...

Page 33: ...tor ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision 04h for this specification 5 Sensor Type 0Ch Memory 6 Sensor Number 60h Memory Sensor Number depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 00h Correctable ECC Error 01h Uncorrectable ECC Error 03h Memory Scrub Failed 04h Memory Device Di...

Page 34: ... Bit 3 0 0x00 CPU1 DIMM A1 8 slots 1 8 0x01 CPU2 DIMM B1 8 slots 9 16 0x02 CPU3 DIMM C1 8 slots 17 24 0x03 CPU4 DIMM D1 8 slots 25 32 And so on 10 Event Data3 XXh DIMM bit map location of bits Bit 0 1 DIMM1 error event Bit 1 1 DIMM2 error event Bit7 1 DIMM8 error event Table 1 3 Memory ECC Byte Field Value Description ...

Page 35: ...ersion 04h Event Message Format Revision 04h for this specification 5 Sensor Type 13h Critical Interrupt 6 Sensor Number 73h PCI Sensor ID depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 04h PCI PERR 05h PCI SERR 07h Bus Correctable Error 08h Bus Uncorrectable Error 0Ah Bus Fatal Error 9 Event Data2 XXh Bit 7 3Device Number Bit 2 0...

Page 36: ...tion 5 Sensor Type C0h OEM Defined Interrupt 6 Sensor Number XXh 71h QPI Sensor ID depend on platform 72h INT Sensor ID depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 07h Core 08h Non Fatal 0Ah Fatal 9 Event Data2 XXh Local Error Bit 10 Event Data3 XXh 00h QPI 0 Error 01h QPI 1 Error 02h QPI 2 Error 03h QPI 3 Error 04h QPI 0 Proto...

Page 37: ...5 Sensor Type 13h Critical Interrupt 6 Sensor Number 77h SB Sensor ID depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 07h Correctable 08h Uncorrectable 9 Event Data2 XXh Bit 7 5Reserved Local error bit number 4 0 00000b HT Periodic CRC Error 00001b HT Protocol Error 00010b HT Flow Control Buffer Overflow 00011b HT Response Error 00...

Page 38: ...ion 04h Event Message Format Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 81h POST Start depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM System Boot Event 9 Event Data2 XXh 7 4 BIOS 1st Field Version 0 15 3 0 BIOS 2nd Field Version higher 4bits 0 63 10 Event Data3 XXh 7 6 BIOS 2nd Field...

Page 39: ...vent 6 Sensor Number 85h POST End depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM System Boot Event 9 Event Data2 XXh Bit 7 Boot Type 0b PC Compatible Boot Legacy 1b uEFI Boot Bit 3 0 Boot Device 0001b Force PXE Boot 0010b NIC PXE Boot 0011b Hard Disk Boot 0100b RAID HDD Boot 0101b USB Storage Boot 0111b CD DVD ROM Boot 100...

Page 40: ...enerator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision 04h for this specification 5 Sensor Type 0Fh System Firmware Progress 6 Sensor Number 86h POST Error depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 00 System Firmware Error POST Error 9 Event Data2 XXh Upper Byte 10 Event Data3 XXh L...

Page 41: ...ersion 04h Event Message Format Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 89h BIOS Recovery fail depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM BIOS recovery Event 9 Event Data2 XXh 01h Start Recovery 02h Recovery Success 03h Load Image Fail 04h Signed Fail 10 Event Data3 FFh FFh No...

Page 42: ...rsion 04h Event Message Format Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 8Ah ME fail depend on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Data1 AXh 01h OEM ME fail Event 9 Event Data2 XXh 01h ME fail 10 Event Data3 FFh FFh Not Present Table 1 12 SEL Generator ID Generator ID BIOS 0x0001 BMC 0x0020 ME 0x002...

Page 43: ...ettable Readable Threshold Mask Table 1 13 Sensor Summary Sensor Number Sensor Name Sensor Type Event Reading Type Offset 01h SEL Fullness Event Logging Disabled 10h Sensor specific 6Fh SI 67h SC 40h AM 0035h DM 0000h RM 0035h 02h P1 Thermal Trip Processor 07h Sensor specific 6Fh SI 01h SC 40h AM 0002h DM 0000h RM 0002h 03h P2 Thermal Trip Processor 07h Sensor specific 6Fh SI 01h SC 40h AM 0002h D...

Page 44: ...ic 6Fh SI 01h SC 40h AM 0001h DM 0000h RM 0001h 05h 12V Standby Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 06h 5V Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 07h 5V Standby Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 08h 3 3V Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh ...

Page 45: ...59h AM 7A95h DM 7A95h TM 3F3Fh 0Ah Battery low Battery 29h Sensor specific 6Fh SI 67h SC 40h AM 0001h DM 0000h RM 0001h 41h MEZZ1 TEMP Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 41h CPU1 Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 42h CPU2 Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h ...

Page 46: ...SC 68h AM 0A80h DM 0A80h TM 3838h 44h DIMM ZONE 1 Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 45h PCH Temp Temperature 01h Threshold 01h SI 7Fh SC 68h AM 0A80h DM 0A80h TM 3838h 60h Memory Memory 0Ch Sensor specific 6Fh SI 01h SC 40h AM 0023h DM 0000h RM 0023h A0h Watchdog Watchdog 2 23h Sensor specific 6Fh SI 67h SC 40h AM 000Fh DM 0000h RM 000Fh ...

Page 47: ...ading Type Offset A1h Soft Reset System Boot Restart Initiated 1Dh Sensor specific 6Fh SI 01h SC 40h AM 0004h DM 0000h RM 0004h A2h AC lost Power Unit 09h Sensor specific 6Fh SI 01h SC 40h AM 0010h DM 0000h RM 0010h A3h Power off Power Unit 09h Sensor specific 6Fh SI 01h SC 40h AM 0002h DM 0000h RM 0002h ...

Page 48: ...cations The PowerEdge C8000 Hardware Owner s Manual for information about the server enclosure features troubleshooting and component replacement This document is available at dell com support manuals The Baseboard Management Controller Guide provides information about installing and using the systems management utility See Using the Baseboard Management Controller Guide at dell com support manual...

Page 49: ...ed in Flash memory The Flash memory supports the Plug and Play specification and contains a System Setup program the Power On Self Test POST routine and the PCI auto configuration utility This system supports system BIOS shadowing which enables the BIOS to execute from 64 bit onboard write protected DRAM You can configure items such as Hard drives diskette drives and peripherals Password protectio...

Page 50: ...u can initiate Setup by pressing the respective key during the POST Using the System Setup Program Navigation Keys The following table lists the keys found in the legend bar with their corresponding alternates and functions Keystroke Description F2 Enter the System Setup F8 Load customized defaults F9 Load optimal defaults in Setup menu F10 Save and exit Setup Keys Function F1 General Help or Sele...

Page 51: ...rts console redirection to a serial port If serial port based headless server support is provided by the system the system must provide support for redirection of all BIOS driven console I O to the serial port The driver for the serial console must be capable of supporting the functionality documented in the ANSI Terminal Definition The console redirection behavior shows a change of string display...

Page 52: ...ber COM1 Serial Port Mode 115200 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type ANSI See Remote Access Configuration on page 95 for details Make sure the last four options syncs with the host and client 6 Press Esc to return to the System Setup screen Press Esc again and a message prompts you to save the changes Enabling and Configuring Console Redirection Via COM2 SOL To...

Page 53: ...icated NIC mode and Shared NIC mode The following procedures show the setup option of the BMC management port through a Dedicated NIC or Shared NIC To activate console redirection via a dedicated BMC management port you must configure the following settings 1 Connect the sled system board and node power distribution board with a BMC cable 2 Connect the network cable to the BMC management port See ...

Page 54: ...page 93 for details Make sure the host and client are on the same network 9 Press Esc to return to the System Setup screen Press Esc again and a message prompts you to save the changes To activate console redirection via a shared BMC management port you must configure the following settings 1 Connect the sled system board and node power distribution board with a BMC cable 2 Connect the network cab...

Page 55: ...servers are using automatic assignment of IP addresses IP Address 192 168 001 003 Subnet Mask 255 255 255 000 Gateway Address 000 000 000 000 See Set BMC LAN Configuration on page 93 for details Make sure the host and client are on the same network 9 Press Esc to return to the System Setup screen Press Esc again and a message prompts you to save the changes Serial Port Connection List Signal Type ...

Page 56: ...IOS Main Screen NOTE Press Alt H to enter the BIOS debug mode and reset the BIOS to default settings NOTE The options for the System Setup program change based on the system configuration NOTE The System Setup program defaults are listed under their respective options in the following sections where applicable ...

Page 57: ... should match what is physically on the service tag of the system Asset Tag Displays the system asset tag number MRC Version Displays the Memory Reference Code MRC firmware version ME Version Displays the Manageability Engine ME firmware version BMC Version Displays the Baseboard Management Controller BMC firmware version FAN Control Board FW Displays the Fan Controller Board FCB firmware version ...

Page 58: ...s the processor core System Memory Size Displays total memory size installed on the system board System Memory Speed Displays the maximum speed of your system memory System Memory Voltage Displays the maximum voltage of your system memory Option Description ...

Page 59: ...en CAUTION Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items it is recommended that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up ...

Page 60: ... a system power management mode Maximum Performance Sets the system power management to maximum performance OS Control Allows the operating system to control the power management Node Manager Enables Node Manager to moderate power consumption and performance of the processors in the compute sled Node manager delivers power reporting and power capping functionality for individual compute sleds ...

Page 61: ...agement options that control the system power consumption by processor throttling and power capping Energy Efficient Policy Balanced default Select a power policy option Max Performance Sets the processors at the highest performance state at all times Balanced Offers full performance and saves power by reducing system power consumption during periods of inactivity Low Power Use different processor...

Page 62: ... option provides management and monitoring of the power supplies and the minimum set of requirements that this server must satisfy Power Capping Press Enter to set power capping values This option controls system power by node manager through the processor to limit power consumption in watts for a sled NOTE The sled s total power consumption does not include enclosure fan power energy use The encl...

Page 63: ...to take effect when the sled detects a system emergency failure such as fan error chassis critical power events PSU critical power events abnormal ambient temperature etc NOTE The FCB initiates emergency throttling when active power supplies do not meet the maximum PSU configurations or when the exhaust temperature control PWM output is above 100 Option Description ...

Page 64: ...age 65 when changing the configuration of the power supplies to load shared or redundant power Option Description Required Power Supplies 1 default Select the number of power supplies to provide load shared power to run the sleds in the enclosure Options are 1 2 3 and 4 Redundant Power Supplies 1 default Select the number of power supplies to provide power redundancy to the enclosure Options are 0...

Page 65: ... PSU Configuration The number of power supplies required for PSU configuration is determined by the following formula X N where X is the required PSU and N is the redundant PSU PSU Number Required PSU X Redundant PSU N 4 4 0 3 1 2 2 3 2 1 2 2 0 1 1 ...

Page 66: ... capacity i e based on the number of PSUs and the maximum capacity of each PSU Each PSU supports a maximum output wattage of 1100 W or 1400 W Power budget in the enclosure must not exceed 2660 W The power budget is determined by the following formula power budget maximum output wattage of the installed PSU x sum of the PSUs in the enclosure x 0 95 For example in an enclosure with two PSUs the powe...

Page 67: ...osure s power consumption below the cap Sled Power Capping 0 default NOTE This option is enabled when the Chassis Level Capping is set to Disabled The sled s own power capping infrastructure is able to determine power consumption of the sleds When set to 0 the power capping function is disabled The minimum wattage rating should not less than 100 W and the maximum wattage rating should not be more ...

Page 68: ...0 95 For example in an enclosure with two PSUs the power budget is 1400 W x 2 PSU x 0 95 2660 W Chassis Level Capping Disabled default Set as chassis level or sled level power capping The default setting is referred from BMC The system determines the power consumption of the enclosure and sleds and constantly attempts to maintain the enclosure s power consumption below the cap Chassis Power Cappin...

Page 69: ...elect a sled level policy when an emergency throttle event is triggered Chassis Level Overrides the chassis level policy for a specific server Throttling Allows compute sled throttling when an emergency throttle event is triggered Power Off Turns off the compute sled when an emergency throttle event is triggered Do Nothing The compute sled will do nothing when an emergency throttle event is trigge...

Page 70: ...fault Select a chassis level policy when an emergency throttle event is triggered This option can be configured when the Sled Level Policy is set as Chassis Level Throttling Allows chassis sled throttling when an emergency throttle event is triggered Power Off The server power turns off when an emergency throttle event is triggered Option Description ...

Page 71: ...n Technology in applicable CPUs Enabled applicable CPUs Disabled unusable in any OS QPI Frequency Auto default Select the link speed Options are 6 4GTs 7 2GTs and 8 0GTs Turbo Mode Enabled default Enables or disables processor Turbo mode C States Enabled default When enabled the processor s can operate in all available power C states When disabled the user power C states are not available for the ...

Page 72: ...ning appears in the System Setup Help XD Bit Capability Enabled default Enables or disables the processor s Execute Disable XD Memory Protection Technology feature Direct Cache Access Enabled default Enables or disables the direct cache access Hyper Threading Technology Enabled default Enables or disables the Hyper Threading technology Prefetch Configuration Press Enter to configure the prefetch s...

Page 73: ...ent Cache Line Prefetch Enabled default Enables or disables system optimization for sequential memory access Hardware Prefetcher Enabled default Enables or disables the speculative unit within the processor s DCU Streamer Prefetcher Enabled default Enables or disables Data Cache Unit DCU streamer prefetcher NOTE This feature is available when supported by the processor ...

Page 74: ...disables DCU IP prefetcher NOTE This feature is available when supported by the processor Option Description Memory Frequency Auto default Select an operating memory frequency Options are Auto 800 1066 1333 1600 and 1866 Memory Turbo Mode Disabled default Enables or disables the memory turbo mode NOTE This feature is not available for Intel Xeon E5 2600 v2 processors Option Description ...

Page 75: ...the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 32 GB quad rank DIMMs the available system memory is 32 GB x 16 DIMMs 32 4 rank size x 8 channels 448 GB With sixteen 64 GB 8 rank LRDIMMs which use Rank Multiplication RM 4 the available system memory is 64 GB x 16 DIMMs 64 8x4 rank size x 8 channels 768 GB Mirror Mode Enables memory...

Page 76: ...s and 1 35 volts NOTE BIOS will auto restrict selection if DIMM is not supporting low voltage NUMA Support Enabled default Enables or disables Non Uniform Memory Access NUMA support to improve processor performance NOTE This option is available for NUMA systems that allow memory interleaving across all processor nodes Memory Mapped I O Auto default Select the base address register for the PCIe mem...

Page 77: ...Using the System Setup Program 77 SATA Configuration Scroll to this item and press Enter to view the following screen ...

Page 78: ...to run in RAID mode Sets the device class code as RAID and executes the RAID Option ROM This token applies to the first onboard SATA controller This provides access to the RAID setup utility during system bootup Embedded SATA Link Rate Auto default Select a SATA link speed Auto Sets the SATA link speed at maximum 6 0 Gbps 1 5 Gbps Sets the SATA link speed to 1 5 Gbps For power consumption 3 0 Gbps...

Page 79: ...Auto default When set to off turns off the 5th Serial ATA drive controller When set to auto enables BIOS support for the 5th Serial ATA drive controller enabled if present POST error if not present SATA Port 5 Auto default When set to off turns off the 6th Serial ATA drive controller When set to auto enables BIOS support for the 5th Serial ATA drive controller enabled if present POST error if not ...

Page 80: ...ed Network Devices Press Enter to configure available network drives NIC Enumeration Onboard default Select a LAN boot ROM option Onboard Uses the PXE boot on NICs to boot the system Add in Use the PXE boot on add in network adapters to boot the system Active State Power Management Configuration Press Enter to configure power management for PCI Express devices ...

Page 81: ...mum Payload Size Auto default Sets the maximum payload size of the PCI Express controller Options are Auto 128 bytes and 256 bytes Embedded Video Controller Enabled default Enables or disables the onboard video controller NOTE This option should always be set to Enabled The remote KVM function cannot function if set to disabled Video Enumeration Onboard default Select video controller enumeration ...

Page 82: ... view the following screen Reboot on WOL ROW Disabled default Enables or disables reboot on wake on LAN feature Reboot On WOL targets network controllers when the network controller receives a magic packet This option displays when the network chip supports Reboot on WOL feature Option Description ...

Page 83: ... support iSCSI Remote Boot Changes take effect after the system reboots Disabled Allows you to disable the system s primary embedded NIC Embedded NIC2 Enabled without PXE default Enables or disables the onboard NIC2 controller Enabled with PXE Allows you to enable the system s secondary embedded NIC full function including its PXE boot ROM Enabled without PXE Allows you to enable the system s seco...

Page 84: ...s the worldwide unique name of the initiator Only iqn format is accepted Enable DHCP Disabled default Enables or disables the DHCP network settings Initiator IP Address Sets the initiator s static IP address Initiator Subnet Mask Sets the subnet mask for the static IP address Gateway Sets the IP gateway for the static IP address Target Name Sets the name for the target IP Target IP Address Sets th...

Page 85: ...ets the hexadecimal representation of LU number CHAP Type None default Select CHAP type Options are None One Way CHAP and Mutual CHAP Option Description PCIe Slot ASPM Disabled default Select an active state power management ASPM protocol for the PCI Express slot Options are Disabled and L1 Onboard LAN ASPM Disabled default Select an ASPM protocol for the onboard network controller Options are Dis...

Page 86: ...roll to this item and press Enter to view the following screen Mezzanine Slot ASPM Disabled default Select an ASPM protocol for the mezzanine slot NB SB Link ASPM L1 default Select an ASPM protocol for the northbridge and southbridge chipsets Option Description ...

Page 87: ...ion Description PCIe Slot1 Enabled default Enables or disables the PCIe slot1 Options are Disabled Enabled Enabled without OPROM NOTE When you install an Intel Xeon Phi card in the C8220X sled BIOS automatically enables the PCI memory 64 bit decode option You can set the GPGPU information using IPMI commands See Table 2 18 for more information ...

Page 88: ...troller at system startup USB Port with BMC Enabled default Enables or disables internal USB port with BMC support External USB Port1 Enabled default Enables or disables the external USB port1 External USB Port2 Enabled default Enables or disables the external USB port2 Internal USB Connector Enabled default Enables or disables the internal USB port ...

Page 89: ...ollowing screen Security Settings Option Description Supervisor Password Indicates whether a supervisor password has been set If the password has been installed Installed displays If not Not Installed displays User Password Indicates whether a supervisor password has been set If the password has been installed Installed displays If not Not Installed displays ...

Page 90: ...ks you to retype the password for confirmation Press Enter after you have retyped it correctly If the password confirmation is incorrect an error message appears The password is stored in NVRAM after ezPORT completes The password is required at boot time or when the user enters the Setup utility Change User Password Installs or changes the User password Prevent Back flash Disabled default This opt...

Page 91: ...on Status of BMC Displays BMC status IPMI Specification Version Displays the Intelligent Platform Management Interface IPMI firmware version number BMC Firmware Version Displays the BMC firmware version number NIC1 MAC Address Displays the MAC address for the NIC1 connector NIC2 MAC Address Displays the MAC address for the NIC2 connector BMC NIC MAC Address Displays the MAC address for the BMC NIC...

Page 92: ...ssed Last State System reverts to the last power state before power loss Power On System switches back on after the AC power loss Power Staggering AC Recovery Immediate default Set the time period for the system to turn back on from an AC power loss once power is resumed Immediate Power On No Delay Random Auto User Defined User defined delay time Power Button Enabled default When enabled the power...

Page 93: ... Displays the BMC channel number status BMC LAN Port Configuration Shared NIC default Set the BMC management port to dedicated or shared NIC port Options are Dedicated NIC and Shared NIC BMC NIC IP Source DHCP default Set BMC to obtain its IP address using DHCP or establish a static IP address IP Address Sets the static IP address Subnet Mask Sets the subnet mask for the static IP address Gateway ...

Page 94: ...ts the MAC address for the static IP address BMC NIC MAC Address Sets the MAC address for the BMC management port IPv6 Mode Disabled default Enables or disables the IPv6 internet protocol support If set to enabled configure the IPv6 prefix IP and gateway addresses Option Description IPv6 AutoConfig Enables or disables IPv6 auto configuration Option Description ...

Page 95: ...s prefix length of the IPv6 address IPv6 IP Address Set the BMC management port to dedicated or shared NIC port Options are Dedicated NIC and Shared NIC IPv6 IP Address Sets the BMC IPv6 address IPv6 Gateway Address Sets the MAC address for the static IPv6 address Option Description Remote Access Enabled default Enables or disables serial console redirection Option Description ...

Page 96: ...dress as 0x3F8 Serial Port Mode 115200 8 n 1 as default Select a baud rate for the serial port Options are 115200 8 n 1 57600 8 n 1 38400 8 n 1 192008 n 1 and 9600 8 n 1 Flow Control None default Select a flow control for console redirection Options are None and Software Redirection After BIOS POST Always default If set to Always the console redirection is always active When Disabled console redir...

Page 97: ...em Log Scroll to this item and press Enter to view the following screen View System Log Option Description View BMC SEL Event Log View all events in the BMC system event log Clear BMC SEL Event Log Deletes all records in the BMC system event log ...

Page 98: ...n Description Quiet Boot Enabled default Enable this item to display the splash or summary screen rather than the detail of the POST flow When disabled normal POST messages appear Pause on Errors Disabled default Enables or disables BIOS to prompt you to press F1 or F2 keys on errors during POST Force PXE Boot only Disabled default Enables or disables PXE to be the only boot device ...

Page 99: ...hanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS Boot Type Order Press Enter to set the preferred boot sequence from the available devices Legacy Boot Device Press Enter to set the preferred boot sequence from the available legacy USB devices Option Description ...

Page 100: ...p utility and exit the Setup utility When the Save Changes and Exit dialog box appears press Y to save the changes and exit or press N to return to the setup main menu Discard Changes and Exit Highlight this item and press Enter to discard any changes that you have made in the Setup utility and exit the Setup utility When the Discard Changes and Exit dialog box appears press Y to discard changes a...

Page 101: ...asks if you want to install optimal settings for all the items in the Setup utility Press the Y key to indicate Yes and then press Enter to install the optimal settings The optimal settings default values are quite demanding and your system might not function properly if you are using slower memory chips or other kinds of low performance components Load Customized Defaults Load 2nd default values ...

Page 102: ...or the following conditions To change the System Setup option by D4 token syscfg t D4_token_id Example syscfg t 0x002D to enable NIC1 Option ROM To check token activity status syscfg istokenactive D4_token_id Example syscfg istokenactive 0x002D to check the token active status of NIC1 Option ROM To directly change the System Setup option through BMC memory ipmitool raw command data Example ipmitoo...

Page 103: ...ard NIC1 controller but disables the NIC associated PXE or RPL boot ROM 0087 Video Enumeration Allows BIOS to use the onboard video controller for boot time messages 0088 Video Enumeration Allows BIOS to use the first add in video controller for boot time messages Depending on the BIOS search order and system slot layout 008C Embedded USB Controller Allows BIOS to enable the built in USB controlle...

Page 104: ...ading Technology 00D7 Serial port number Enables console redirection via COM2 00D8 Load Optimal Defaults Install optimal default settings for all the items in the Setup utility on the next boot 00FE Legacy USB Support Disables the system to provide legacy USB support for the operating system 00FF Legacy USB Support Enables the system to provide legacy USB support for the operating system 0117 SATA...

Page 105: ...troller enabled if present POST error appears if not present 0135 Embedded SATA Controller Disables the SATA controller This token applies to the first onboard SATA controller 0137 Embedded SATA Controller Enables the SATA controller to run in IDE mode Sets the device class code as IDE and uses PCI IRQ referred as Native mode This token applies to the first onboard SATA controller 0138 Embedded SA...

Page 106: ...zation Technology Allows you to enable the VT technology in applicable processors 014E External USB PORT1 Allows you to electrically disable the external USB connector 1 014F External USB PORT1 Allow you to electrically enable the external USB connector 1 0168 Max CPUID Value Limit Some OS which is NT4 fails if the value returned in EAX is 3 when CPUID instruction is executed with EAX 0 This setti...

Page 107: ...atures Disables the feature that allows SATA hard drives to initiate link power management transitions 019A Power Saving Features Enables the feature that allows SATA hard drives to initiate link power management transitions 01C4 NUMA Support Disables the NUMA support to improve processor performance This option is available for NUMA systems that allow memory interleaving across all processor node...

Page 108: ...ller 01F1 Embedded NIC3 Enables the onboard NIC3 controller but disables the NIC associated PXE or RPL boot ROM 01F2 Embedded NIC3 Enables the onboard NIC3 controller full function including its PXE boot ROM 01F3 Embedded NIC3 Enables NIC3 with iSCSI Remote Boot 0204 VT for Direct I O Disables Intel Virtualization Technology for Direct I O VT d that enhances I O support DMA when running a Virtual ...

Page 109: ...lies to Quad core and Dual Core processors 024B C States When enabled the processor can operate in all available Power C States default 024C C States When disabled there are no C states available for the processor 024D Pause on Errors Enables the BIOS from prompting for F1 F2 on error BIOS pauses at F1 F2 prompt 024E Pause on Errors Disables the BIOS from prompting for F1 F2 on error BIOS pauses a...

Page 110: ... the number of enabled 6 cores in each processor By default the maximum number of cores per processor will be enabled 0270 Active Processor Cores This field controls the number of enabled 8 cores in each processor By default the maximum number of cores per processor will be enabled 0271 Active Processor Cores This field controls the number of enabled 10 cores in each processor By default the maxim...

Page 111: ... when detecting strides for prefetch requests default 02AD SR IOV Global Enable Enables BIOS support for SRIOV devices 02AE SR IOV Global Enable Disables BIOS support for SRIOV devices 02B6 Memory Operating Voltage Indicates all DIMMs in the system are operating at 1 5 volts 02B7 Memory Operating Voltage Indicates all DIMMs in the system are operating at 1 35 volts 02B8 Memory Operating Voltage Th...

Page 112: ...Fh C0h and D7h 401C Redirection After BIOS POST The BIOS console redirection if enabled continues to operate after the OS boot hand off 401D Redirection After BIOS POST The BIOS console redirection if enabled operates during the BIOS boot only and is disabled prior to OS boot hand off See also tokens BFh C0h D7h 401Ah and 401Bh 4022 1st Boot Device Whenever the BIOS boots the system the first PXE ...

Page 113: ...econd 4036 Serial Port Mode Console Redirection baud rate is set to 9 600 bits per second 403F Clear SMBIOS System Event Log Deletes all records in the BMC system event log on the next boot 4800 Node Manager Enables the Node Manager mode for Intel processors 4801 APML Enable the Advanced Platform Management Link mode for AMD processors 4802 CPU Power Capping To decide the highest processor perform...

Page 114: ... help text and a pop up message appears when this option is changing 480F C7 State Enables the processor C7 state default 4810 Non Coherent HT Link Width Sets the HT link to 8 bit width 4811 Non Coherent HT Link Width Sets the HT link to 16 bit width 4812 Non Coherent HT Link Speed Sets the HT link speed to 800MHz 4813 Non Coherent HT Link Speed Sets the HT link speed to 1000MHz 4814 Non Coherent ...

Page 115: ...z 4828 Memory Throttling Mode Sets memory running as Open Loop Throughput Throttling OLTT default 4829 Memory Throttling Mode Sets memory running as Closed Loop Thermal Throttling CLTT 482A DRAM Scrubbing Disables DRAM scrubbing to write corrected data back to the memory once a correctable error is detected on a read transaction 482B DRAM Scrubbing Enables Dram scrubbing to write corrected data ba...

Page 116: ...Rate Sets the SATA link rate at minimum rate speed of 3 0 Gbps 4840 PCIe Slot ASPM Controls the level of ASPM supported on the PCI Express Link of port All entry disabled 4841 PCIe Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port L0s entry enabled 4842 PCIe Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port L1 entry enabled 4843...

Page 117: ...ot L0s entry enabled 484E Mezzanine Slot ASPM Controls the level of ASPM supported on Mezzanine Slot L1 entry enabled 484F Mezzanine Slot ASPM Controls the level of ASPM supported on Mezzanine Slot L0s and L1 entry enabled 4850 Mezzanine Slot ASPM Controls the level of ASPM supported on Mezzanine Slot L0s entry downstream enabled 4851 Mezzanine Slot ASPM Controls the level of ASPM supported on Mez...

Page 118: ...ROW repurposes the Wake on LAN WOL signal to reboot the system board when the system is in S0 S3 state 485F Reboot on WOL ROW Enables ROW ROW repurposes the WOL signal to reboot the system board when the system is in S0 S3 state When a WOL packet is received by the NIC the wake up signal generated by the NIC shall cause a hardware reboot of the system board 4860 USB PORT with BMC Allows you to ele...

Page 119: ...Slot and option ROM initialization 4881 1st Boot Device Sets the hard drive as the first boot device 4882 1st Boot Device Sets RAID as the first boot device 4883 1st Boot Device Sets a USB storage device as the first boot device 4884 1st Boot Device Sets a CD DVD ROM as the first boot device 4885 2nd Boot Device Sets a network device as the 2nd boot device 4886 2nd Boot Device Sets the hard drive ...

Page 120: ...evice Sets the CD DVD ROM as the 5th boot device 48A0 ACPI SPMI Table Disables the ACPI SPMI Table for BMC ROM update 48A1 ACPI SPMI Table Enables the ACPI SPMI Table for IPMI driver installation 48A2 BMC LAN Port Configuration Sets BMC LAN Port to Dedicated NIC 48A3 BMC LAN Port Configuration Sets BMC LAN Port to Shared NIC 48A4 BMC NIC IP Source Sets BMC LAN to get LAN IP from Static mode 48A5 B...

Page 121: ...ng Enables BIOS to log system events to BMC errors include ECC PCI PCIe HT etc 48B3 NMI on Error Disables BIOS to generate NMI when PCIe uncorrectable errors occur 48B4 NMI on Error Enables BIOS to generate NMI when PCIe uncorrectable errors occur 48B5 Memory Operating Voltage Indicates all DIMMs in the system are operating at 1 25 volts 48C0 Frequency Ratio Sets frequency multiplier as maximum le...

Page 122: ...upported for processor power management that is independent of the entire OS 48D3 Direct Cache Access Disables the Direct Cache Access 48D4 Direct Cache Access Enables the Direct Cache Access 48D8 Load Customized Defaults Requests a customized default of SETUP values on the next boot 48DA Save Customized Defaults Saves current settings to customized defaults of SETUP on next boot 48DB N A Requests...

Page 123: ... 48E6 N A Use HDD1 as the 1st HDD boot device on the next boot 48E7 N A Use HDD2 as the 1st HDD boot device on the next boot 48E8 N A Use HDD3 as the 1st HDD boot device on the next boot 48E9 N A Use HDD4 as the 1st HDD boot device on the next boot 48EA N A Use HDD5 as the 1st HDD boot device on the next boot 48EB N A Use HDD6 as the 1st HDD boot device on the next boot 48EC N A Use RAID HDD1as th...

Page 124: ...7 N A Use RAID HDD12 as the 1st RAID boot device on the next boot 48F8 N A Use RAID HDD13 as the 1st RAID boot device on the next boot 48F9 N A Use RAID HDD14 as the 1st RAID boot device on the next boot 48FA N A Use RAID HDD15 as the 1st RAID boot device on the next boot 48FB N A Use RAID HDD16 as the 1st RAID boot device on the next boot 48FC N A Use HDD7 as the 1st boot device on the next boot ...

Page 125: ...mergency throttling event is triggered 4914 Sled Level Policy Selects power off as the sled level policy when an emergency throttling event is triggered 4915 Sled Level Policy Sets sled level policy to do nothing when an emergency throttling event is triggered 4916 Chassis Level Policy Selects throttling as the chassis level policy when an emergency throttling event is triggered default 4917 Chass...

Page 126: ...nabled When the setting is disabled the system BIOS can be updated to any revision that contains a valid digital signature 4961h PCIe Slot5 Allows you to electrically disable PCIe slot5 4962h PCIe Slot5 Allows you to electrically enable PCIe slot5 and option ROM initialization 4964h PCIe Slot6 Allows you to electrically disable PCIe slot6 4965h PCIe Slot6 Allows you to electrically enable PCIe slo...

Page 127: ...utilities and the Deployment Toolkit Version 1 3 Command Line Interface Reference Guide for a complete list of all valid options suboptions and arguments for using the BMCCFG EXE to configure and manage your BMC NOTE For more information about the standard IPMI tool commands see ipmitool sourceforge net manpage html Table 2 2 IPMI Device Global Commands NetFn 0x06H Command NetFn Code IPMI 2 0 BMC ...

Page 128: ...NA Support App 0x64h O Yes Table 2 3 BMC Watchdog Timer Commands NetFn 0x06H Command NetFn Code IPMI2 0 BMC Reset Watchdog Timer App 0x22h M Yes Set Watchdog Timer App 0x24h M Yes Get Watchdog Timer App 0x25h M Yes Table 2 4 BMC Device and Messaging Commands NetFn 0x06H Command NetFn Code IPMI 2 0 BMC Set BMC Global Enables App 0x2Eh M Yes Get BMC Global Enables App 0x2Fh M Yes Clear Message Buffe...

Page 129: ... Session Information App 0x3Dh O Yes Get Authentication Code Command App 0x3Fh O Yes Set Channel Access Commands App 0x40h O Yes Get Channel Access Commands App 0x41h O Yes Get Channel Info Command App 0x42h O Yes Set User Access Commands App 0x43h O Yes Get User Access Commands App 0x44h O Yes Set User Name Commands App 0x45h O Yes Get User Name Commands App 0x46h O Yes Set User Password Commands...

Page 130: ...p 0x57h O No Table 2 6 Chassis Device Commands NetFn 0x00H Command NetFn Code IPMI2 0 BMC Get Chassis Capabilities Chassis 0x00h M Yes Get Chassis Status Chassis 0x01h M Yes Chassis Control Chassis 0x02h M Yes Chassis Reset Chassis 0x03h O No Chassis Identify Chassis 0x04h O Yes Set Chassis Capabilities Chassis 0x05h O Yes Set Power Restore Policy Chassis 0x06h O Yes Get System Restart Cause Chass...

Page 131: ...EF Configuration Parameters S E 0x13h M Yes Set Last Processed Event ID S E 0x14h M Yes Get Last Processed Event ID S E 0x15h M Yes Alert Immediate S E 0x16h O Yes PET Acknowledge S E 0x17h O Yes Table 2 9 Sensory Device Commands NetFn 0x04H Command NetFn Code IPMI2 0 BMC Get Device SDR Info S E 0x20h O No Get Device SDR S E 0x21h O No Reserve Device SDR Repository S E 0x22h O No Get Sensor Readin...

Page 132: ...ce Commands NetFn 0x0AH Command NetFn Code IPMI2 0 BMC Get FRU Inventory Area Info Storage 0x10h M Yes Read FRU Inventory Data Storage 0x11h M Yes Write FRU Inventory Data Storage 0x12h M Yes Table 2 12 SDR Repository Commands NetFn 0x0AH Command NetFn Code IPMI2 0 BMC Get SDR Repository Info Storage 0x20h M Yes Get SDR Repository Allocation Info Storage 0x21h O Yes Reserve SDR Repository Storage ...

Page 133: ...ble 2 13 SEL Commands NetFn 0x40H Command NetFn Code IPMI2 0 BMC Get SEL Info Storage 0x40h M Yes Get SEL Allocation Info Storage 0x41h O Yes Reserve SEL Storage 0x42h O Yes Get SEL Entry Storage 0x43h M Yes Add SEL Entry Storage 0x44h M Yes Partial Add SEL Entry Storage 0x45h M No Delete SEL Entry Storage 0x46h O Yes Clear SEL Storage 0x47h M Yes Get SEL Time Storage 0x48h M Yes Set SEL Time Stor...

Page 134: ...sport 0x10h M Yes Get Serial Modem Configuration Transport 0x11h M Yes Set Serial Modem Mux Transport 0x12h O Yes Get TAP Response Codes Transport 0x13h O No Set PPP UDP Proxy Transmit Data Transport 0x14h O No Get PPP UDP Proxy Transmit Data Transport 0x15h O No Send PPP UDP Proxy Packet Transport 0x16h O No Get PPP UDP Proxy Receive Data Transport 0x17h O No Serial Modem Connection Active Transp...

Page 135: ...Firmware 0x10h O Yes Firmware Update Phase 2 Firmware 0x11h O Yes Get Firmware Update Status Firmware 0x12h O Yes Get Firmware Version Firmware 0x13h O Yes Set Firmware Update Status Firmware 0x16h O Yes Firmware Update Phase 3 Firmware 0x21h O Yes Table 2 18 GPGPU Setting Commands NetFn 0x30H Command NetFn LUN CMD Privelege Set GPGPU ID 0x30h 0h 32h Admin Get GPGPU ID 0x30h 0h 33h Admin Table 2 1...

Page 136: ...0 Energy Efficiency Policy Performance 48D0 Low Power 48D2 CPU Configuration Active Processor Cores All 026E 1 2 0233 0232 Frequency Ratio Auto 48C0 3 48C3 QPI Frequency Auto 48C8 4 80GT s 48C9 Turbo Mode Enabled 01E8 Disabled 01EA C State Disabled 024C Enabled 024B C1E State Disabled 02A2 Enabled 02A1 C6 State Disabled 480A Enabled 480B C7 State Disabled 480E Enabled 480F Direct Cache Access Enab...

Page 137: ...nk State Auto 4834 1 5 Gbps 4835 Power Saving Features Disabled 0199 Enabled 019A PCI Configuration PCIe Slot ASPM Disabled 4840 L0s L1 4843 Onboard LAN ASPM Disabled 4846 L0s L1 4849 Mezzanine Slot ASPM Disabled 484C L0s L1 484F NB SB Link ASPM Disabled 4852 L1 4853 PCIe Generation Gen3 Gen2 485B 485C Gen1 485D Table 2 20 Power Management Settings continued System Setup Menu Setting Maximum Perfo...

Page 138: ...138 Using the System Setup Program ...

Page 139: ... is not covered by your warranty Read and follow the safety instructions that came with the product To avoid injury to yourself or damage to your system follow these guidelines Always disconnect the system from the power outlet whenever you are working inside the system If possible wear a grounded wrist strap when you are working inside the system Alternatively discharge any static electricity by ...

Page 140: ...m evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned About the Illustrations The illustrations used in this chapter identifies the component parts and does not show step by step component removal or replacement instructions Recommended Tools 1 Phillips screwdriver 2 Phillips screwdriver Torx drivers Set ...

Page 141: ...ne or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION This system must be operated with the sled or a sled blank installed to make sure of proper cooling Figure 3 1 Inside the Sled 1 system board 2 heat sinks processors 2 3 memory 16 4 cooling shroud 5 interposer ...

Page 142: ...differing sled types is also supported in the PowerEdge C8000 server enclosure For more information refer to the PowerEdge C8000 Hardware Owner s Manual Figure 3 2 PowerEdge C8220 10 Sled SKU Figure 3 3 PowerEdge C8220 8 Sled SKU The power sleds shown in Figure 3 3 are available on server enclosures that support internal power source ...

Page 143: ...oved it should be immediately replaced with another sled or sled blank CAUTION Operating the system for extended periods of time without a sled blank installed can cause the PowerEdge C8000 server enclosure to overheat See Installing a Single Wide Sled Blank on page 145 1 Power down the sled using OS commands or the Baseboard Management Controller and ensure that the sled s power is off When a sle...

Page 144: ... is in the bottom of the sled See Figure 3 4 2 Slide the new sled into the enclosure until the sled is fully seated and the release latch snaps into place See Figure 3 4 Sled Blank CAUTION To ensure proper airflow in the system if a module is removed it should be immediately replaced with another sled or sled blank The information in this section include replacement procedures for the single side ...

Page 145: ...d Blank Installing a Single Wide Sled Blank 1 Orient the sled blank so that the release latch is in the bottom of the sled See Figure 3 5 2 Slide the sled blank into the enclosure until the release latch snaps into place See Figure 3 5 1 release latch 2 single wide sled blank handle 2 1 ...

Page 146: ... enclosure See Figure 3 6 Figure 3 6 Removing and Installing a Double Wide Sled Blank Installing a Double Wide Sled Blank Hold the blank with the guide rail facing forward Slide the blank into the enclosure until it is fully seated and the release latches snap into place See Figure 3 6 1 release latches 2 2 double wide sled blank 1 2 ...

Page 147: ... See Figure 1 1 2 Pull up on the sled release latch at the bottom of the sled to disengage the sled from the server enclosure See Figure 3 7 3 Using the handle slide the sled out slightly until you have access to the MicroSD card slot See Figure 3 7 4 Press the MicroSD card in to release it from the slot and remove the card See Figure 3 7 Figure 3 7 Removing and Installing a MicroSD Card 1 release...

Page 148: ... the sled into the server enclosure until the sled is fully seated and the release latch snaps into place See Figure 3 7 Sled Covers Removing the Front Cover CAUTION The sled must be operated with the sled covers installed to ensure proper cooling CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your...

Page 149: ... interior of the system 1 Check that all cable connections are secure 2 Place the front cover on top of the sled tray aligning the notches in the front cover with the corresponding tabs in the sled tray See Figure 3 8 3 If an expansion card is installed make sure the expansion card riser is firmly seated 4 Replace the four screws securing the front cover to the sled tray See Figure 3 8 1 M3 screws...

Page 150: ...ted by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product NOTE It is recommended that you always use a static mat and static strap while working on components in the interior of the system 1 Remove the two screws securing the back cover See Figure 3 9 2 Slide t...

Page 151: ...y perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly...

Page 152: ...orized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Lower the cooling shroud to the sled tray See Figure 3 10 2 Gently press the cooling shroud until the anchor tab snap securely into place Se...

Page 153: ...ing a Sled on page 143 2 Remove the cooling shroud See Removing the Cooling Shroud on page 151 WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions 3 Us...

Page 154: ...irected by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product NOTE When installing the heat sink be sure to orient the heat sink so that the KEY icon on the heat sink label is facing the neighboring heat sink 1 Using a clean lint free cloth remove the thermal g...

Page 155: ...our product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the cooling shroud See Removing the Cooling Shroud on page 151 3 If you are installing a...

Page 156: ...ized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION Heat sink blank installs on socket CPU2 only 1 If you are permanently removing a processor from the socket CPU2 you must install a socket protector and heat sink blank to ensure proper system cooling 2 Place the heat sink blank on the processor socket 3 Tighten the two retention screws on the...

Page 157: ...ure Be aware that the release lever can spring up suddenly if not firmly grasped 4 Position your thumb firmly over the processor hook shaped socket release lever and release the lever from the locked position Do not force the lever up to the fully open position See Figure 3 14 5 Position your thumb firmly over the bent load lever and release the lever from the locked position Rotate the lever 90 d...

Page 158: ...port team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product NOTE In single processor configurations a processor must be installed in socket CPU1 NOTE If you are upgrading your processors prior to upgrading your system download and install the latest system BIOS version from dell com support Follow the instru...

Page 159: ...essor socket 5 With the hook shaped release and bent load levers on the processor socket in the open position match the processor with the alignment mark indicator and the socket keys and set the processor lightly in the socket See Figure 3 14 CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket 6 Close the processor shield 7 R...

Page 160: ...ixed DIMM slots are numbered 1 to 8 and designated by two channels The number of channels used and the allowable configuration depend on the memory mode selected in the System Setup program DIMMs must be installed in each channel starting with the DIMM socket farthest from the processor per Table 3 1 Memory optimized mode is supported on the sled system board Memory sparing and memory mirroring ar...

Page 161: ...r configurations the optimized memory module installation sequence is A1 A2 A3 A4 A5 A6 A7 A8 See Table 3 1 for dual processor configurations Figure 3 15 Memory Slot Locations 1 DIMM_A3 2 DIMM_A7 3 DIMM_A4 4 DIMM_A8 5 DIMM_B1 6 DIMM_B5 7 DIMM_B2 8 DIMM_B6 9 DIMM_B8 10 DIMM_B4 11 DIMM_B7 12 DIMM_B3 13 DIMM_A6 14 DIMM_ A2 15 DIMM_A5 16 DIMM_A1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CPU1 CPU2 ...

Page 162: ...e Configuration Single Processor DIMM QTY Processor 1 Channel A Channel B Channel C Channel D DIMM DIMM DIMM DIMM A1 A5 A2 A6 A3 A7 A4 A8 1 2 3 4 6 8 Table 3 2 Memory Module Configuration Dual Processors DIMM QTY Processor 1 Processor 2 Channel A Channel B Channel C Channel D Channel A Channel B Channel C Channel D DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM A1 A5 A2 A6 A3 A7 A4 A8 B1 B5 B2 B6 B3 B7 B...

Page 163: ... them Handle the memory modules by the card edges and avoid touching the components on the memory module 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the cooling shroud See Removing the Cooling Shroud on page 151 3 Locate the memory module sockets See Figure 3 16 CAUTION Handle each memory module only on either card edge making sure not to touch the middle of the m...

Page 164: ...on must be applied at both ends of the module simultaneously to prevent damage to the socket No pressure should be applied to the center of the module Complete the latching of the module into the socket by applying inward pressure to the socket ejectors to assure that the ejectors are in a locked position When the memory module is properly seated in the socket the ejectors on the memory module soc...

Page 165: ...ots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the front cover See Removing the Front Cover on page 148 3 Once the front cover is detached turn it over to expose the expansion card side See Figure 3 18 4 If applicable disconnect all cables f...

Page 166: ... see the documentation accompanying the card 2 Hold the card by its edges position the card so that the card edge connector aligns with the expansion card riser connector on the front cover See Figure 3 18 3 Insert the card edge connector firmly into the riser connector until the card is fully seated 4 Replace the screw securing the expansion card See Figure 3 18 5 If applicable connect any cables...

Page 167: ...e enclosure See Removing a Sled on page 143 2 Remove the front cover See Removing the Front Cover on page 148 3 Once the front cover is detached turn it over to expose the RAID controller card side See Figure 3 19 4 If applicable disconnect all cables from the RAID controller card 5 Remove the screw securing the RAID controller card See Figure 3 19 6 Grasp the RAID controller card by its edges and...

Page 168: ... install expansion cards directly into the riser connector on the system board 1 Unpack the RAID controller card and prepare it for installation For instructions see the documentation accompanying the card 2 Hold the RAID controller card by its edges position the card so that the card edge connector aligns with the expansion card riser connector on the front cover See Figure 3 19 3 Insert the card...

Page 169: ... Battery CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Remove...

Page 170: ... Removing and Installing the RAID Battery Assembly 6 Pry one end of the RAID battery and pull the battery straight out of the battery holder See Figure 3 21 1 M3 screws 2 2 RAID battery assembly 3 RAID controller card 4 RAID battery cable 1 2 3 4 ...

Page 171: ...anty Read and follow the safety instructions that came with the product 1 Orient the new RAID battery appropriately in the battery holder and push the battery firmly into the battery holder until it snaps into place See Figure 3 21 2 Lower the RAID battery assembly to the sled tray See Figure 3 20 3 Replace the two screws securing the RAID battery assembly to the sled tray See Figure 3 20 4 Connec...

Page 172: ...overed by warranty Read and follow the safety instructions that came with the product 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the front cover See Removing the Front Cover on page 148 3 Remove the RAID battery See Removing the RAID Battery on page 169 4 Remove the three screws and hex nuts securing the battery holder to the mounting board See Figure 3 22 5 Remo...

Page 173: ...ove the three screws securing the mounting board to the bracket See Figure 3 23 7 Lift the mounting board from the bracket See Figure 3 23 Figure 3 23 Removing and Installing the Mounting Board 1 M3 screws 3 2 mounting board 3 bracket 1 2 3 ...

Page 174: ...e RAID Battery on page 171 6 Replace the front cover See Installing the Front Cover on page 149 7 Replace the sled See Installing a Sled on page 144 Expansion Card Riser CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and s...

Page 175: ...2 Replace the two screws securing the expansion card riser See Figure 3 24 3 If applicable replace the expansion card or RAID controller card See Installing the Expansion Card on page 166 or Installing the RAID Controller Card on page 168 4 Replace the front cover See Installing the Front Cover on page 149 5 Replace the sled See Installing a Sled on page 144 1 expansion card riser 2 M3 screws 2 1 ...

Page 176: ...one service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product The installation and removal procedures of the dual port and single port Infiniband mezzanine cards are similar Following is an example showing the replacement procedure of a dual port Infiniband mezzanine card 1 Remove the sled f...

Page 177: ...ng the Infiniband Mezzanine Card Assembly 5 Remove the screw securing the mezzanine card bridge board to the bracket See Figure 3 26 6 Pull the mezzanine card bridge board away from the mezzanine slot See Figure 3 26 1 M3 screws 2 2 Infiniband mezzanine card assembly ...

Page 178: ...lling the Mezzanine Card Bridge Board 7 Remove the three screws securing the Infiniband mezzanine card to the bracket See Figure 3 27 8 Remove the Infiniband mezzanine card from the bracket See Figure 3 27 1 M3 screw 1 2 mezzanine card bridge board 3 bracket 1 2 3 ...

Page 179: ... authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Align the Infiniband mezzanine card with the screw holes on the bracket See Figure 3 27 2 Replace the three screws securing the Infiniband mezzanine card to the bracket See Figure 3 27 3 Install the mezzanine card bridge board into the mezzanine slot on the Infiniband mezzanine card See Figu...

Page 180: ...shooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the front cover See Removing the Front Cov...

Page 181: ...om the mezzanine slot See Figure 3 29 Figure 3 29 Removing and Installing the Mezzanine Card Bridge Board 7 Remove the three screws securing the 10 GbE mezzanine card to the bracket See Figure 3 30 8 Remove the 10 GbE mezzanine card from the bracket See Figure 3 30 1 M3 screws 2 2 10 GbE mezzanine card assembly 1 M3 screw 1 2 mezzanine card bridge board 3 bracket 1 2 3 ...

Page 182: ...nd support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Align the 10 GbE mezzanine card with the screw holes on the bracket See Figure 3 30 2 Replace the three screws securing the 10 GbE mezzanine card to the bracket See Figure 3 30 3 Install the mezzanine card bridge board into the mezzanine slo...

Page 183: ...irs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the front cover See Removing the Front Cover on page 148 3 If appl...

Page 184: ...Disconnect the MicroSD card reader cable from the MicroSD card reader See Figure 3 32 7 Remove the two screws securing the MicroSD card reader See Figure 3 32 8 Lift the MicroSD card reader from the MicroSD card reader support bracket See Figure 3 32 1 MicroSD card 2 MicroSD card slot 1 2 ...

Page 185: ...ered by warranty Read and follow the safety instructions that came with the product 1 Place the MicroSD card reader on the MicroSD card reader support bracket See Figure 3 32 2 Replace the two screws securing the MicroSD card reader See Figure 3 32 3 Connect the MicroSD card reader cable to the MicroSD card reader See Figure 3 32 4 If applicable install the MicroSD card Hold the MicroSD card with ...

Page 186: ...eader Support Bracket 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the front cover See Removing the Front Cover on page 148 3 If applicable remove the RAID battery See Removing the RAID Battery on page 169 4 If applicable remove the mezzanine card See Removing the Infiniband Mezzanine Card on page 176 or Removing the 10 GbE Mezzanine Card on page 180 5 Remove the M...

Page 187: ...rt bracket See Figure 3 33 3 Replace the MicroSD card reader See Installing the MicroSD Card Reader on page 185 4 If applicable replace the mezzanine card See Installing the Infiniband Mezzanine Card on page 179 or Installing the 10 GbE Mezzanine Card on page 182 5 If applicable replace the RAID battery See Installing the RAID Battery on page 171 6 Replace the front cover See Installing the Front ...

Page 188: ...t team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION Combining SATA and SAS hard drives in the same sled configuration is not supported 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the back cover See Removing the Back Cover on page 150 3 Loosen the thumbscrew secu...

Page 189: ... Figure 3 34 2 Tighten the thumbscrew to secure the hard drive carrier in place See Figure 3 34 3 Replace the back cover See Installing the Back Cover on page 151 4 Replace the sled See Installing a Sled on page 144 Removing a Hard Drive From the Hard Drive Carrier CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as ...

Page 190: ...and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Align the hard drive carrier with the new hard drive screw holes See Figure 3 35 2 Replace the four screws securing the hard dr...

Page 191: ... safety instructions that came with the product 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the back cover See Removing the Back Cover on page 150 3 Remove the internal hard drives See Removing a Hard Drive Carrier on page 188 4 Remove the three screws securing the hard drive tray See Figure 3 36 5 Lift the hard drive tray at an angle and slide the standoff holes ...

Page 192: ... Cover on page 151 5 Replace the sled See Installing a Sled on page 144 Interposer Extender The following table lists the types of interposer extenders supported for a specific system board model NOTE For information about identifying the sled s system board model number see Identifying System Board Model Number on page 221 Removing the Interposer Extender CAUTION Many repairs may only be done by ...

Page 193: ...t the power cable from the interposer extender See Figure 3 37 6 Remove the two screws securing the interposer extender to the sled tray See Figure 3 37 7 Grasp the interposer extender by its edges and carefully remove it from the system board connector 8 Lift the interposer extender out of the sled tray See Figure 3 37 Figure 3 37 Removing and Installing the Interposer Extender 1 M3 screws 2 2 in...

Page 194: ... is fully seated 3 Replace the two screws securing the interposer extender to the sled tray See Figure 3 37 4 Connect the power cable to the interposer extender Press down on the locking tab to secure the power cable See Figure 3 37 5 Replace the hard drive tray See Installing the Hard Drive Tray on page 192 6 Replace the internal hard drives See Installing a Hard Drive Carrier on page 189 7 Repla...

Page 195: ...he enclosure See Removing a Sled on page 143 2 Remove the back cover See Removing the Back Cover on page 150 3 Remove the internal hard drives See Removing a Hard Drive Carrier on page 188 4 Remove the hard drive tray See Removing the Hard Drive Tray on page 191 5 Locate the LAN passthrough connector on the node power distribution board See Node Power Distribution Board Connectors on page 240 6 Lo...

Page 196: ... LAN passthrough connector on the node power distribution board See Node Power Distribution Board Connectors on page 240 3 Connect one end of the BMC management cable to the LAN passthrough connector on the NPDB and the other end of the cable to the consolidated BMC cable connector on the system board See Figure 3 38 4 Route the cable properly to prevent the cable from being pinched or crimped 5 R...

Page 197: ...emoving the Back Cover on page 150 3 Remove the internal hard drives See Removing a Hard Drive Carrier on page 188 4 Remove the hard drive tray See Removing the Hard Drive Tray on page 191 5 Remove the interposer extender See Removing the Interposer Extender on page 192 6 Disconnect all cables from the node power distribution board NPDB See Figure 3 39 When you disconnect the power cable press dow...

Page 198: ... authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Insert the new power distribution board into the right retaining clip at a 45 degree angle and then press the other end of the board down into the left retaining clip to secure the board in place Make sure to align the new power distribution board with the screw holes on the bracket See Figu...

Page 199: ...r safety information for additional information CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructi...

Page 200: ...one service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Hold the new battery with the facing the retention clip on the battery connector See Figure 3 40 2 Insert the side of the battery then push the positive side 3 Gently pull the retention clip towards the positive side of the conn...

Page 201: ...ct documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Remove the sled from the enclosure See Removing a Sled on page 143 2 Remove the front cover See Removing the Front Cover on page 148 3 Remove the back cover See Removing the...

Page 202: ...et on page 186 13 Remove the internal hard drives See Removing a Hard Drive Carrier on page 188 14 Remove the hard drive tray See Removing the Hard Drive Tray on page 191 15 Remove the interposer extender See Removing the Interposer Extender on page 192 16 Remove the node power distribution board See Removing the Node Power Distribution Board on page 197 17 Disconnect the following cables from the...

Page 203: ...Installing System Components 203 Figure 3 41 Removing and Installing the Power Cable SATA cables Figure 3 42 Removing and Installing the SATA Cables 1 2 power cable 1 2 SATA cables 1 2 1 2 ...

Page 204: ...System Components system board control cable Figure 3 43 Removing and Installing the System Board Control Cable I2C cable Figure 3 44 Removing and Installing the I2C Cable 1 system board control cable 1 I2C cable 1 1 ...

Page 205: ...uld only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Unpack the new system board 2 Holding the system board by the edges slide the system board int...

Page 206: ...the MicroSD card reader support bracket See Installing the MicroSD Card Reader Support Bracket on page 187 11 Install the MicroSD card reader See Installing the MicroSD Card Reader on page 185 12 Transfer the processors to the new system board See Removing a Processor on page 157 and Installing a Processor on page 158 13 Remove the memory modules and transfer them to the same locations on the new ...

Page 207: ...xpansion card See Installing the Expansion Card on page 166 18 Replace the front cover See Installing the Front Cover on page 149 19 Replace the back cover See Installing the Back Cover on page 151 20 Replace the sled See Installing a Sled on page 144 ...

Page 208: ...208 Installing System Components ...

Page 209: ... team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installation Problems Perform the following checks if you are troubleshooting an installation problem Check all cable and power connections including all rack cable connections Unplug the power cord and wait for one minute Then reconnect th...

Page 210: ...urely attached to the external connectors on your sled before troubleshooting any external devices See Figure 1 1 for the front panel connectors on the sled Troubleshooting the Video Subsystem 1 Check the sled and power connections to the monitor 2 Check the video interface cabling from the sled to the monitor Troubleshooting a USB Device Use the following steps to troubleshoot a USB keyboard and ...

Page 211: ...r inside your system and restoring the BIOS to the default settings d Reconnect and turn on each USB device one at a time 6 If a device causes the same problem power down the device replace the USB cable and power up the device If the problem persists replace the device If all troubleshooting fails see Getting Help on page 241 Troubleshooting a Serial I O Device 1 Turn off the sled and any periphe...

Page 212: ...ing if possible Use another connector on the switch or hub If you are using a NIC card instead of an integrated NIC see the documentation for the NIC card 3 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation 4 Enter the System Setup program and confirm that the NIC ports are enabled See Using the System Setup Program on page 49 5 Ensure that t...

Page 213: ... supplies turn off before proceeding 3 Remove all sleds from the enclosure See Removing a Sled on page 143 4 Open the sled See Sled Covers on page 148 5 Disassemble components from the sled See Installing System Components on page 139 Hard drives Cooling shroud Processors and heat sinks Memory modules Expansion card RAID controller card Mezzanine card Interposer extender Node power distribution bo...

Page 214: ...ervice and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the sleds and attached peripherals 2 Disconnect the enclosure from the electrical outlet or the PDU 3 Ensure that the following components are properly installed in the enclosure Power sleds Fan modules Sleds 4 ...

Page 215: ...d with a new PSU module allow several seconds for the system to recognize the power supply and to determine if it is working properly The status indicator turns green to signify that the module is functioning properly If none of the PSU modules show a fault LED and the sleds do not power on log into the BMC web interface and check for status messages See Using the Baseboard Management Controller G...

Page 216: ... page 151 7 Check the memory channels and ensure that they are populated correctly See Supported DIMM Configuration on page 161 8 Reseat the memory modules in their sockets See Removing Memory Modules on page 163 and Installing Memory Modules on page 164 9 Replace the cooling shroud See Installing the Cooling Shroud on page 152 10 Reinstall the sled into the enclosure See Installing a Sled on page...

Page 217: ...y be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This troubleshooting pro...

Page 218: ...er the System Setup program and ensure that the SAS controller is enabled See Using the System Setup Program on page 49 2 Restart the sled and press the applicable key sequence to enter the configuration utility program Ctrl C for a LSI SAS 2008 mezzanine card Ctl H for a LSI 9265 8i SAS RAID Card See the controller s documentation for information about configuration settings 3 Check the configura...

Page 219: ...mentation for your operating system and the expansion card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and fol...

Page 220: ...ink on page 154 5 Ensure that there is thermal grease on the heat sink and processor 6 Ensure that each processor is properly installed See Installing a Processor on page 158 7 Replace the cooling shroud See Installing the Cooling Shroud on page 152 8 Reinstall the sled into the enclosure See Installing a Sled on page 144 9 Turn on the sled and attached peripherals 10 If the problem persists turn ...

Page 221: ... Repeat step 13 through step 16 If you have tested both the processors and the problem persists the system board is faulty See Getting Help on page 241 Identifying System Board Model Number 1 Press F2 immediately after a power on or reboot to enter System Setup 2 In the Main menu look for the ePPID entry 3 The first 8 digits CN09N44V of the ePPID number represents the system board model number and...

Page 222: ...lose the sled See Sled Covers on page 148 6 If there is still a problem with the compute sled remove and reinstall the sled See Installing a Sled on page 144 If the problem persists see Getting Help on page 241 Troubleshooting the System Battery NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is ca...

Page 223: ...caused by software rather than by a defective battery IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device but they cannot use an IRQ simultaneously To avoid this type of conflict see the documentation for each PCI device for specific IRQ requirements PCI IRQ pool definition is the BIOS code assigned at run time IRQ Line Assignment IRQ Line Assignment IRQ0 8254 timer IRQ8...

Page 224: ...224 Troubleshooting ...

Page 225: ...he following table lists the different types of system boards including model numbers supported in the sled NOTE For information about identifying the sled s system board model number see Identifying System Board Model Number on page 221 System Board System Board Model Number V1 0 CN0W6W6G for sled with Intel Xeon E5 2600 series processor V1 1 CN0TND55 for sled with Intel Xeon E5 2600 series proce...

Page 226: ...m Board Jumper Settings Item Jumper Setting Description 1 Service mode default The flash security setting is enabled The flash security and NVRAM clear signal is disabled 2 NVRAM clear default The configuration settings are retained at system boot The configuration settings are cleared at the next system boot 3 ME firmware recovery default The ME firmware recovery jumper is disabled The ME firmwar...

Page 227: ...e default The password feature is enabled The password feature is disabled 6 Power button pass default The BMC triggers a power button signal The power button passthrough signal is triggered Table 5 2 System Board Jumper Settings Item Jumper Setting Description 1 Service mode default The flash security setting is enabled The flash security and NVRAM clear signal is disabled Table 5 1 System Board ...

Page 228: ...e BIOS recovery jumper is disabled The BIOS recovery jumper enables the BIOS flash memory special recovery mode 5 Password enable default The password feature is enabled The password feature is disabled 6 Flash descriptor security override default The flash descriptor security override is enabled The flash descriptor security override is disabled 7 Power button pass default The BMC triggers a powe...

Page 229: ... NVRAM clear signal is disabled 2 NVRAM clear default The configuration settings are retained at system boot The configuration settings are cleared at the next system boot 3 ME firmware recovery default The ME firmware recovery jumper is disabled The ME firmware recovery jumper enables ME firmware recovery mode 4 BIOS recovery default The BIOS recovery jumper is disabled The BIOS recovery jumper e...

Page 230: ...feature is enabled The password feature is disabled 6 Flash descriptor security override default The flash descriptor security override is enabled The flash descriptor security override is disabled Table 5 3 System Board Jumper Settings Item Jumper Setting Description ...

Page 231: ... mezzanine slot 3 MicroSD card reader internal USB connector 4 internal SAS mezzanine slot 5 mini SAS connector 0 6 onboard SATA connector 4 7 onboard SATA connector 5 8 system battery 9 DIMM sockets for CPU1 DIMMA3 socket DIMMA4 socket DIMMA7 socket DIMMA8 socket 10 CPU1 socket 11 DIMM sockets for CPU2 DIMMB1 socket DIMMB2 socket DIMMB5 socket DIMMB6 socket 12 main power connector 13 internal har...

Page 232: ...socket DIMMA5 socket DIMMA6 socket 21 LAN LED connector 22 PCIe x16 slot 1 23 PCIe x16 slot 2 24 SGPIO connector 1 25 power button power on indicator 26 VGA connector 27 serial connector 28 internal BMC serial console connector 29 BMC management port 30 consolidated BMC cable connector 31 NIC1 connector RJ45 32 NIC0 connector RJ45 33 system identification indicator 1 USB connectors 2 2 PCIe x8 slo...

Page 233: ...nt panel connector 1 18 internal serial connector 19 mini SAS connector 1 20 onboard SATA_IN connector 5 21 onboard SATA_IN connector 4 22 PCIe x16 slot 4 back GPGPU 23 power connector interposer 24 CPU2 socket 25 DIMM sockets for CPU2 DIMMB3 socket DIMMB4 socket DIMMB7 socket DIMMB3 socket 26 DIMM sockets for CPU1 DIMMA1 socket DIMMA2 socket DIMMA5 socket DIMMA6 socket 27 LAN LED connector 28 PCI...

Page 234: ...5 10 system battery 11 DIMM sockets for CPU1 DIMMA3 socket DIMMA4 socket DIMMA7 socket DIMMA8 socket 12 CPU1 socket 13 DIMM sockets for CPU2 DIMMB1 socket DIMMB2 socket DIMMB5 socket DIMMB6 socket 14 I2C connector 15 main power connector 16 internal hard drive interposer 17 front panel connector 1 18 internal serial connector 19 mini SAS connector 1 20 onboard SATA connector 5 21 onboard SATA conn...

Page 235: ...MA1 socket DIMMA2 socket DIMMA5 socket DIMMA6 socket 27 LAN LED connector 28 PCIe x16 slot 1 29 PCIe x16 slot 2 30 NCSI connector 31 power button power on indicator 32 VGA connector 33 serial connector 34 internal BMC serial console connector 35 BMC management port 36 consolidated BMC cable connector 37 NIC1 connector RJ45 38 NIC0 connector RJ45 39 system identification indicator ...

Page 236: ...236 Jumpers and Connectors Expansion Card Riser Connector Figure 5 7 Expansion Card Riser Connector 1 PCIe x16 slot 5 1 ...

Page 237: ...entifying the sled s system board model number see Identifying System Board Model Number on page 221 Interposer Extender V1 0 Connectors Figure 5 8 Interposer Extender V1 0 Connectors System Board Interposer Extender V1 0 V1 0 V1 1 V1 1 V1 2 V1 1 1 SATA connector 4 2 2 pin power connector 3 SATA connector 5 4 IPMB connector 5 SGPIO connector 6 SATA connector 0 7 SATA connector 1 8 SATA connector 2...

Page 238: ...pers and Connectors Interposer Extender V1 1 Connectors Figure 5 9 Interposer Extender V1 1 Connectors 1 SATA connector 4 2 2 pin power connector 3 SATA connector 5 4 IPMB connector 5 SGPIO connector 1 3 4 5 2 ...

Page 239: ...Jumpers and Connectors 239 MicroSD Card Reader Connectors Figure 5 10 MicroSD Card Reader Connectors 1 MicroSD card reader cable connector 2 MicroSD card connector 1 2 ...

Page 240: ...throttle connector 2 I2C connector 3 12V S2 power connector 4 HDD1 power connector 5 power connector 6 HDD3 power connector 7 HDD2 power connector 8 system board power connector 9 12V S1 power connector 10 remote sensor connector 11 hard drive LED indicator connector 12 system board control connector 13 LAN pass through connector ...

Page 241: ... telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of the page 4 Select the appropriate service...

Page 242: ...242 Getting Help ...

Page 243: ...ode 18 non central independent mode 16 C command line interfaces 102 connectors expansion card riser 236 interposer extender 237 MicroSD card reader 239 NPDB 240 system board 231 console redirection configuring 51 cooling shroud installing 152 removing 151 D Dell contacting 241 double wide sled blank installing 146 removing 146 E Ethernet mezzanine card installing 182 removing 180 182 expansion ca...

Page 244: ...4 indicator codes power and system board 21 Infiniband mezzanine card installing 179 removing 176 179 installing back cover 151 BMC management cable 196 cooling shroud 152 double wide sled blank 146 Ethernet mezzanine card 182 expansion card 166 expansion card riser 175 front cover 149 hard drive 190 hard drive carrier 189 hard drive tray 192 heat sink 154 heat sink blank 156 Infiniband mezzanine ...

Page 245: ... 185 MicroSD card reader bracket installing 187 removing 186 N NPDB connectors 240 installing 198 removing 197 P POST error codes 24 power management settings 136 processor installing 158 159 removing 157 158 R RAID battery installing 171 removing 169 RAID controller card installing 168 removing 167 removing back cover 150 BMC management cable 195 cooling shroud 151 double wide sled blank 146 Ethe...

Page 246: ...ystem battery installing 200 removing 199 system board connectors 231 installing 205 jumper settings 226 removing 201 types 225 system features accessing 11 System log See system setup screen system sensor overview 43 system setup active state power management configuration 85 BMC LAN configuration 93 boundaries of PSU configuration 65 chassis power management 62 chassis PSU configuration 64 CPU c...

Page 247: ...etup menu 49 system setup screen advanced 59 boot 98 exit 100 main 56 security 89 server 91 T troubleshooting damaged enclosure 214 expansion cards 219 external connections 210 hard drive 217 power sled 215 processors 220 RTC battery 222 serial device 211 storage controller 218 system board 222 system board model number 221 system memory 215 USB device 210 video 210 wet enclosure 213 ...

Page 248: ...FILE LOCATION D Projects User Guide Server Dell Zeus OOB HOM Hardware Owners Manual SWC Sled C8220 C8220_HOM_bk0IX fm 248 Index ...

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