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CHAPTER 1

Introduction to the J-SRX240 Services
Gateway

This chapter includes the following topics:

J-SRX240 Services Gateway Description on page 3

J-SRX240 Services Gateway Hardware Features on page 4

J-SRX240 Services Gateway Description

This topic includes the following sections:

About the J-SRX240 Services Gateway on page 3

J-SRX240 Services Gateway Models on page 3

Accessing the J-SRX240 Services Gateway on page 4

About the J-SRX240 Services Gateway

The PowerConnect J-Series J-SRX240 Services Gateway offers complete functionality
and flexibility for delivering secure, reliable data and voice services over IP, along with
multiple interfaces that support WAN and LAN connectivity. Besides SIP/analog voice
support, additional features include DSLAM, flexible data/voice T1/E1, and Power over
Ethernet (PoE).

The services gateway provides Internet Protocol Security (IPsec), virtual private network
(VPN), and firewall services for small-sized and medium-sized companies and enterprise
branch and remote offices.

The J-SRX240 Services Gateway runs the JUNOS operating system.

J-SRX240 Services Gateway Models

The J-SRX240 Services Gateway is available in four models, which are listed in Table 3
on page 3.

Table 3: J-SRX240 Services Gateway Models

Model Number

Device Type

Product Name

J-SRX240B

Low Memory

J-SRX240 Services Gateway

3

Summary of Contents for PowerConnect J-SRX240

Page 1: ...Dell PowerConnect J Series J SRX240 Services Gateway Hardware Guide Published 2010 06 07 ...

Page 2: ...ogo and PowerConnect are trademarks of Dell Inc Juniper Networks the Juniper Networks logo JUNOS NetScreen ScreenOS and Steel Belted Radius are registered trademarks of Juniper Networks Inc in the United States and other countries JUNOSe is a trademark of Juniper Networks Inc All other trademarks service marks registered trademarks or registered service marks are the property of their respective o...

Page 3: ...r virtualizations are physically contained on a single chassis c Product purchase documents paper or electronic user documentation and or the particular licenses purchased by Customer may specify limits to Customer s use of the Software Such limits may restrict use to a maximum number of seats registered endpoints concurrent users sessions calls connections subscribers clusters nodes realms device...

Page 4: ... SOFTWARE WILL OPERATE WITHOUT ERROR OR INTERRUPTION OR WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK In no event shall Juniper s or its suppliers or licensors liability to Customer whether in contract tort including negligence breach of warranty or otherwise exceed the price paid by Customer for the Software that gave rise to the claim or if the Software is embedded in another Juniper prod...

Page 5: ...period of up to three years from the date of distribution Such request can be made in writing to Juniper Networks Inc 1194 N Mathilda Ave Sunnyvale CA 94089 ATTN General Counsel You may obtain a copy of the GPL at http www gnu org licenses gpl html and a copy of the LGPL at http www gnu org licenses lgpl html 15 Miscellaneous This Agreement shall be governed by the laws of the State of California ...

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Page 7: ...eway Front Panel and Back Panel Views 9 J SRX240 Services Gateway Front Panel High Memory and Low Memory 9 J SRX240 Services Gateway Back Panel PoE High Memory and Low Memory 11 J SRX240 Services Gateway with Integrated Convergence Services Front Panel and Back Panel Views 11 J SRX240 Services Gateway with Integrated Convergence Services Front Panel 12 J SRX240 Services Gateway with Integrated Con...

Page 8: ... Installation 37 Site Preparation Checklist for the J SRX240 Services Gateway 37 General Site Guidelines for Installing the J SRX240 Services Gateway 38 J SRX240 Services Gateway Rack Requirements 39 ClearanceRequirementsforAirflowandHardwareMaintenanceontheJ SRX240 Services Gateway 40 J SRX240 Services Gateway Electrical and Power Requirements 41 J SRX240 Services Gateway Network Cable Requiremen...

Page 9: ...teway 69 Chapter 14 Performing Initial Software Configuration on the J SRX240 Services Gateway 71 J SRX240 Services Gateway Software Configuration Overview 71 Preparing J SRX240 Services Gateway for Configuration 71 Understanding Built In Ethernet Ports 72 Mapping the Chassis Cluster Ports 72 Understanding Management Access 73 Performing Initial Software Configuration on the J SRX240 Services Gate...

Page 10: ...X240 Services Gateway Maintenance and Operational Safety Guidelines and Warnings 113 Safety Guidelines and Warnings 113 Battery Handling Warning 113 Jewelry Removal Warning 114 Lightning Activity Warning 115 Operating Temperature Warning 116 Product Disposal Warning 117 J SRX240 Services Gateway Electrical Safety Guidelines and Warnings 118 Electrical Safety Guidelines and Warnings 118 In Case of ...

Page 11: ...ergence Services FXO and FXS Ports 129 Appendix D Getting Help 131 Obtaining Assistance 131 Online Services 132 Automated Order Status Service 133 Support Service 133 Dell Enterprise Training and Certification 133 Problems With Your Order 133 Product Information 133 Returning Items for Warranty Repair or Credit 133 Before You Call 134 Diagnostics Checklist 134 Contacting Dell 135 Locating a J SRX2...

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Page 13: ...ide see the JUNOS Software configuration guides for information about further JUNOS Software configuration Audience This guide is designed for network administrators who are installing and maintaining a J SRX240 Services Gateway or preparing a site for device installation To use this guide you need a broad understanding of networks in general and the Internet in particular networking principles an...

Page 14: ...a area id hierarchy level The console port is labeled CONSOLE Represents names of configuration statements commands files and directories IP addresses configuration hierarchy levels or labels on routing platform components Plain text like this stub default metric metric Enclose optional keywords or variables angle brackets broadcast multicast string1 string2 string3 Indicates a choice between the ...

Page 15: ... J Web selections bold right angle bracket Repair and Warranty CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and...

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Page 17: ... page 3 J SRX240 Services Gateway Hardware Components and Specifications on page 7 J SRX240 Services Gateway Mini Physical Interface Modules on page 23 J SRX240 Services Gateway Power over Ethernet Support on page 25 J SRX240 Services Gateway with Integrated Convergence Services on page 29 1 ...

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Page 19: ...livering secure reliable data and voice services over IP along with multiple interfaces that support WAN and LAN connectivity Besides SIP analog voice support additional features include DSLAM flexible data voice T1 E1 and Power over Ethernet PoE The services gateway provides Internet Protocol Security IPsec virtual private network VPN and firewall services for small sized and medium sized compani...

Page 20: ...op of a UNIX based operating system kernel The CLI is a straightforward command interface On a single line you type commands that are executed when you press the Enter key The CLI provides command Help and command completion Related Topics J SRX240 Services Gateway Hardware Features on page 4 J SRX240 Services Gateway Specifications on page 7 J SRX240 Services Gateway Hardware Features Table 4 on ...

Page 21: ...nk and PoE Status Alarm HA Power Mini PIMs and Port TX RX Link and PoE NOTE The PoE LED is enabled only on the PoE variant of the J SRX240 Services Gateway For non PoE gateways the PoE LED remains off Status Alarm HA Power Mini PIMs and Port TX RX Link and PoE NOTE The PoE LED is enabled only on the PoE variant of the J SRX240 Services Gateway For non PoE gateways the PoE LED remains off LEDs 2 GB...

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Page 23: ...rated Convergence Services Front Panel and Back Panel Views on page 11 J SRX240 Services Gateway Built In Interfaces on page 13 J SRX240 Services Gateway LEDs on page 14 J SRX240 Services Gateway Boot Devices and Dual Root Partitioning Scheme on page 19 J SRX240 Services Gateway Power Supply on page 20 J SRX240 Services Gateway Cooling System on page 20 J SRX240 Services Gateway Specifications Fig...

Page 24: ...Note These specifications are estimates and subject to change J SRX240 Services Gateway Low Memory 396 BTU hour 116 watts AC power J SRX240 Services Gateway High Memory 427 BTU hour 125 watts J SRX240 Services Gateway PoE 560 BTU hour 164 watts AC power J SRX240 Services Gateway with Integrated Convergence Services 683 BTU hour 200 watts AC power Maximum Thermal Output Less than 70 dB A as per EN ...

Page 25: ...e 9 shows the front panel of the J SRX240 Services Gateway Figure 2 J SRX240 Services Gateway Front Panel High Memory and Low Memory Table 6 on page 9 provides information about the front panel components of the services gateway Table 6 J SRX240 Services Gateway Front Panel Component Number Mini PIM slots 1 Power button 2 LEDs Status Power Mini PIM Alarm HA 3 Reset Config button 4 Console port 5 G...

Page 26: ... J SRX240 Services Gateway LEDs on page 14 J SRX240 Services Gateway Boot Devices and Dual Root Partitioning Scheme on page 19 10 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 27: ...age 13 J SRX240 Services Gateway LEDs on page 14 J SRX240 Services Gateway Boot Devices and Dual Root Partitioning Scheme on page 19 J SRX240 Services Gateway Power Supply on page 20 J SRX240 Services Gateway Cooling System on page 20 J SRX240 Services Gateway with Integrated Convergence Services Front Panel and Back Panel Views This topic contains views of the front panel and back panel of the J ...

Page 28: ...d Convergence Services Back Panel Table 8 on page 12 lists the back panel components of the services gateway as they are labeled in Figure 5 on page 12 Table 8 J SRX240 Services Gateway with Integrated Convergence Services Back Panel Component Number FXS port 1 FXO port 2 Power supply point 3 Grounding point 4 Related Topics J SRX240 Services Gateway Specifications on page 7 J SRX240 Services Gate...

Page 29: ...OS installed Provide the USB interfaces that are used to communicate with many types of USB storage devices compatible with JUNOS Software Contact a customer service representative for more information Two ports built into the chassis front panel Labeled usb 0 and usb 1 Function in the following modes Full speed High speed Compliant with USB revision 2 0 Universal Serial Bus USB Functions as a man...

Page 30: ...h JUNOS Software We cannot guarantee that the interface module will operate correctly if tranceivers are not compatible with JUNOS Software Please contact Dell for the correct transceiver part number for your device Related Topics J SRX240 Services Gateway Specifications on page 7 J SRX240 Services Gateway Front Panel and Back Panel Views on page 9 J SRX240 Services Gateway LEDs on page 14 J SRX24...

Page 31: ...or or minor alarms or to determine if the device is functioning normally The Alarm LED has the following indicator colors Red and steadily on indicates a major alarm Amber and steadily on indicates a minor alarm Off indicates that the device is starting up NOTE When the system is up and running if the Alarm LED is off it indicates that no alarms are present on the device Alarm LED The Power LED ca...

Page 32: ...present and detected by the device Each Mini Physical Interface Module Mini PIM LED has the following indicator colors Green and steadily on indicates that the Mini PIM is functioning normally Off indicates that the Mini PIM is not present or not detected by the device Mini PIM LED Ethernet Port LEDs On the J SRX240 Services Gateway each Gigabit Ethernet port has the two LEDs as shown in Figure 7 ...

Page 33: ... power Steady Green PoE Status PoE is activated but the connected power device is not receiving power fault or not enough power Steady Yellow PoE is disabled or no device is drawing power Off Unlit Voice Interface Port LED On the J SRX240 Services Gateway each Voice Interface FXO and FXS port has a single LED indicating the status of the port Figure 8 on page 17 shows the J SRX240 Services Gateway...

Page 34: ...reen Port is initializing NOTE The Voice Interface port LED glows red blinking while initializing If there is an error the LED remains red otherwise changes to green Blinking Red Port has detected a hardware initialization failure Steady Red Related Topics J SRX240 Services Gateway Specifications on page 7 J SRX240 Services Gateway Front Panel and Back Panel Views on page 9 J SRX240 Services Gatew...

Page 35: ...s Gateway powers up it tries to boot the JUNOS Software from the default storage media If the device fails to boot from the default storage media it tries to boot from the alternate storage media With the dual root partitioning scheme the J SRX240 Services Gateway first tries to boot the JUNOS Software from the primary root partition and then from the backup root partition on the default storage m...

Page 36: ... J SRX240 Services Gateway Built In Interfaces on page 13 J SRX240 Services Gateway LEDs on page 14 J SRX240 Services Gateway Boot Devices and Dual Root Partitioning Scheme on page 19 J SRX240 Services Gateway Cooling System on page 20 J SRX240 Services Gateway Cooling System The J SRX240 Services Gateway has six cooling fans The cooling system works from side to side in the services gateway chass...

Page 37: ...y Front Panel and Back Panel Views on page 9 J SRX240 Services Gateway Built In Interfaces on page 13 J SRX240 Services Gateway LEDs on page 14 J SRX240 Services Gateway Boot Devices and Dual Root Partitioning Scheme on page 19 J SRX240 Services Gateway Power Supply on page 20 21 Chapter 2 J SRX240 Services Gateway Hardware Components and Specifications ...

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Page 39: ...ay are field replaceable meaning that they are removable and insertable into the device You can install a Mini PIM into the Mini PIM slots available on the front panel of the services gateway chassis CAUTION The Mini PIMs available on the J SRX240 Services Gateway are not hot swappable YouneedtopoweroffthedevicebeforeremovingorinstallingMini PIMs For more information about supported Mini PIMs incl...

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Page 41: ...ts The PoE ports transfer electrical power along with data to remote devices over standard twisted pair cable in an Ethernet network PoE ports allow you to plug in devices that require both network connectivity and electric power such as wireless LAN access points and VoIP telephones You can configure the services gateway to act as power sourcing equipment for devices connected on the designated p...

Page 42: ...lasses of devices Table 16 on page 26 lists the classes and their power ratings as specified by the IEEE 802 3 AF standard Table 16 PoE Classes and Power Ratings Minimum Power Level Output from PoE Port Class 15 4 watts 0 4 0 watts 1 7 0 watts 2 15 4 watts 3 30 0 watts 4 Related Topics J SRX240 Services Gateway Description on page 3 J SRX240 Services Gateway Specifications on page 7 J SRX240 Servi...

Page 43: ... Gateway Description on page 3 J SRX240 Services Gateway Specifications on page 7 J SRX240 Services Gateway Front Panel and Back Panel Views on page 9 J SRX240 Services Gateway Built In Interfaces on page 13 J SRX240 Services Gateway LEDs on page 14 Mini Physical Interface Modules on the J SRX240 Services Gateway on page 23 27 Chapter 4 J SRX240 Services Gateway Power over Ethernet Support ...

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Page 45: ...his topic includes following sections Features and Functions on page 29 Basic Functions on page 30 Common Deployment Scenarios on page 30 Features and Functions The availability of hardware and software for voice and data transmission on the same device is called integrated convergence services J SRX240 Services Gateway with Integrated Convergence Services implements a media gateway and a survivab...

Page 46: ...ole as a survivable call server for local SIP or analog phones in the event of loss of WAN connection Supports emergency calling E911 by providing the mechanism for detecting emergency calls from local VoIP phones and passes these calls to the PSTN when detected Provides lifeline support in the event of power loss by connecting a port that has an analog phone to a port that is connected to the PST...

Page 47: ...opriate interface The media gateway also provides power failover support in the event of power loss by providing a hardware relay between the built in FXS2 port and FXO1 port which automatically connects the two ports when the media gateway loses power NOTE The2 PortFXS 2 PortFXOMini PIMandthe4 PortFXOMini PIMdonotsupport failover relay between any of the FXS and FXO ports Telephony interface expa...

Page 48: ...S R1 and R2 Asterisk 1 6 x Open Source SIP call servers Related Topics Configuring the J SRX240 Services Gateway with Integrated Convergence Services on page 32 Understanding the Functions of the J SRX240 Services Gateway with Integrated Convergence Services on page 31 Configuring the J SRX240 Services Gateway with Integrated Convergence Services To enable voice support on your J SRX240 Services G...

Page 49: ... Understanding the Functions of the J SRX240 Services Gateway with Integrated Convergence Services on page 31 33 Chapter 5 J SRX240 Services Gateway with Integrated Convergence Services ...

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Page 51: ...ining the J SRX240 Services Gateway on page 45 Unpacking the J SRX240 Services Gateway on page 47 Installing the J SRX240 Services Gateway on page 51 Connecting Grounding and Powering On the J SRX240 Services Gateway on page 55 J SRX240 Services Gateway Autoinstallation on page 61 Connecting the J SRX240 Services Gateway to Management Devices on page 63 Performing Initial Software Configuration on...

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Page 53: ...ices Gateway The checklist in Table 18 on page 37 summarizes the tasks you need to perform when preparing a site for installing the J SRX240 Services Gateway Table 18 Site Preparation Checklist for Services Gateway Installation Date and Notes Additional Information Item or Task Environment J SRX240 Services Gateway Specifications on page 7 Verify that environmental factors such as temperature and ...

Page 54: ...23 J SRX240 Services Gateway Rack Requirements on page 39 Clearance Requirements for Airflow and Hardware Maintenance of the J SRX240 Services Gateway on page 40 Interface Cable and Wire Specifications for the J SRX240 Services Gateway on page 127 General Site Guidelines for Installing the J SRX240 Services Gateway on page 38 General Site Guidelines for Installing the J SRX240 Services Gateway The...

Page 55: ...vices Gateway Specifications Rack Requirements A 19 in 48 3 cm rack as defined in Cabinets Racks Panels and Associated Equipment document number EIA 310 D published by the Electronics Industry Association http www eia org Rack Size The outer edges of the mounting brackets extend the width of either chassis to 19 in 48 3 cm The front of the chassis extends approximately 0 5 in 1 27 cm beyond the mo...

Page 56: ...owing For the cooling system to function properly the airflow around the chassis must be unrestricted For service personnel to service the device there must be adequate space at the front and back of the device Allow at least 24 in 61 cm both in front of and behind the device If you are mounting the device in a rack with other equipment or if you are placing it on the desktop near other equipment ...

Page 57: ...ectrical wiring and power availability at your site These factors include the following requirements Power specifications and requirements for the device Electrical wiring guidelines for the device installation site Power connection and power cord specifications for the device Grounding guidelines and specifications for the device Related Topics General Site Guidelines for Installing the J SRX240 ...

Page 58: ... J SRX240 Services Gateway Electrical and Power Requirements on page 41 42 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 59: ...CHAPTER 7 Installation Overview for the J SRX240 Services Gateway This chapter includes the following topic Installation Overview for the J SRX240 Services Gateway on page 44 43 ...

Page 60: ...stallation on page 51 Prepare the services gateway for installation 4 Installing the J SRX240 Services Gateway on page 52 Install the services gateway 5 Connecting and Organizing Interface Cables to the J SRX240 Services Gateway on page 56 Connect cables to external devices 6 Grounding the J SRX240 Services Gateway on page 57 Connect the grounding cable 7 Powering On and Powering Off the J SRX240 ...

Page 61: ...0 Services Gateway on page 52 Phillips screwdriver number 2 Tie wrap Installing the J SRX240 Services Gateway Connecting the J SRX240 Services Gateway to the Power Supply on page 55 Electrostatic discharge ESD grounding wrist strap Connecting the J SRX240 Services Gateway Grounding the J SRX240 Services Gateway on page 57 Phillips screwdrivers numbers 1 and 2 Grounding the J SRX240 Services Gatewa...

Page 62: ...ices Gateway on page 57 Connecting the J SRX240 Services Gateway to the Power Supply on page 55 Packing the J SRX240 Services Gateway and Components for Shipment on page 136 46 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 63: ...n To unpack the services gateway 1 Open the box in which the device is shipped 2 Verify the parts received as in the list provided in Verifying Parts Received topic See Related Topics 3 Store the shipping box and packing material in case you need to return or move the device at a later time Related Topics Required Tools and Parts for Installing and Maintaining the J SRX240 Services Gateway on page...

Page 64: ... RAM 1 GB Flash For High Memory model J SRX240H J SRX240 Services Gateway with 16xGE ports 4xMini PIM slots and high memory 1 GB RAM 1 GB Flash For PoE model J SRX240H POE J SRX240 Services Gateway with 16xGE ports 4xMini PIM slots and high memory 1 GB RAM 1 GB Flash 16 ports of POE 802 3at 150 watts across 16 ports For Voice model J SRX240H P MGW J SRX240 Services Gateway with 16xGE ports 4xMini ...

Page 65: ...acking the J SRX240 Services Gateway on page 47 Preparing the J SRX240 Services Gateway for Installation on page 51 Installing the J SRX240 Services Gateway on page 52 49 Chapter 9 Unpacking the J SRX240 Services Gateway ...

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Page 67: ...rical equipment as well as the safety procedures for working with devices For a discussion of how to make the installation site a safe environment and a list of safety warnings see the Appendix A for Safety and Regulatory Compliance Information on page 99 NOTE Providing an exhaustive set of guidelines for working with electrical equipment is beyond the scope of this guide Related Topics Preparing ...

Page 68: ...ontents are available in the supplied mounting kit Rack mounting brackets Mounting screws Related Topics General Site Guidelines for Installing the J SRX240 Services Gateway on page 38 Unpacking the J SRX240 Services Gateway on page 47 Verifying Parts Received with the J SRX240 Services Gateway on page 47 Installing the J SRX240 Services Gateway on page 52 Installing the J SRX240 Services Gateway ...

Page 69: ...he mounting brackets to the chassis 3 Have one person grasp the sides of the device lift it and position it in the rack 4 Align the bottom hole in each mounting bracket with a hole in each rack rail making sure the chassis is level 5 Have a second person install a mounting screw into each of the two aligned holes Use a number 2 Phillips screwdriver to tighten the screws 53 Chapter 10 Installing th...

Page 70: ...quirements They enable you to easily add or change physical interfaces on a device The Mini Physical Interface Module Mini PIM slot is covered with a blank faceplate to maintain proper airflow through the services gateway Before installing the Mini PIM you must remove the faceplate See the PowerConnect J SRX Series Services Gateways for the Branch Physical Interface Modules Hardware Guide for info...

Page 71: ...g and Organizing Interface Cables to the J SRX240 Services Gateway on page 56 Grounding the J SRX240 Services Gateway on page 57 Powering On and Powering Off the J SRX240 Services Gateway on page 59 Connecting the J SRX240 Services Gateway to the Power Supply Figure 11 on page 55 shows the J SRX240 Services Gateway power supply connection Figure 11 J SRX240 Services Gateway Power Supply Connection...

Page 72: ...d Maintaining the J SRX240 Services Gateway on page 45 Connecting and Organizing Interface Cables to the J SRX240 Services Gateway on page 56 Grounding the J SRX240 Services Gateway on page 57 Powering On and Powering Off the J SRX240 Services Gateway on page 59 Connecting and Organizing Interface Cables to the J SRX240 Services Gateway Connecting the Interface Cables You connect the interfaces in...

Page 73: ...vices Gateway To meet safety and electromagnetic interference EMI requirements and to ensure proper operation you must adequately ground the J SRX240 Services Gateway before connecting power Figure 12 on page 57 shows the J SRX240 Services Gateway grounding point Figure 12 Grounding the J SRX240 Services Gateway You ground the device by connecting a grounding cable to earth ground and then attachi...

Page 74: ...point with the screw as shown in Figure 12 on page 57 5 Dress the grounding cable and verify that it does not touch or block access to the services gateway components and that it does not cause anyone to trip on it NOTE The device should be permanently connected to ground during operation Related Topics Installing the J SRX240 Services Gateway on page 52 Required Tools and Parts for Installing and...

Page 75: ...dtheshowchassiscommand display to show that the power supply is functioning normally Ignore error indicators that appear during the first 60 seconds NOTE If the system is completely powered off when you turn on the power supply the device starts as the power supply completes its startup sequence If the device finishes starting and you need to power off the system again first issue the CLI request ...

Page 76: ...lable in the chassis and the device will be fully powered off For graceful shutdown the power will be on and the device will be in standby mode TIP For immediate restart there is no hardware restart and the device is not powered off To power off the device the command needs to be provided through the software The device software displays a message prompting you to remove the power cable When the p...

Page 77: ...can use either the J Web configuration editor or the CLI configuration editor to configure a device for autoinstallation For the autoinstallation process to work you must store one or more host specific or default configuration files on a configuration server in the network and have a service available typicallyDynamicHostConfigurationProtocol DHCP toassignanIPaddress to the services gateway Autoi...

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Page 79: ... to the CLI at the User End for the J SRX240 Services Gateway on page 69 Connecting the J SRX240 Services Gateway to the J Web Interface If you plan to use the J Web interface to configure the services gateway you must connect through one of the built in Gigabit Ethernet management ports When the services gateway is powered on for the first time the system looks for a DHCP server If it does not fi...

Page 80: ...to the Ethernet port on the management device 3 Connect the other end of the Ethernet cable to the built in Gigabit Ethernet port on the services gateway 4 Wait until the Status LED on the front panel turns solid green 5 Turn on the power to the management device The services gateway assigns an IP address to the management device within the 192 168 1 0 24 subnetwork if the services gateway is conf...

Page 81: ...ou lose the connection through the management interface you must connect through the Console port Related Topics Connecting the J SRX240 Services Gateway to the CLI on page 66 Connecting to the CLI at the User End for the J SRX240 Services Gateway on page 69 Connecting the Modem at the J SRX240 Services Gateway End on page 68 Connecting the Modem to the Console Port on the J SRX240 Services Gatewa...

Page 82: ...le to DB 25 male or similar adapter for your modem which you must purchase separately Connecting the Services Gateway to the CLI Locally To connect to the CLI using a local management device through the console port on the services gateway 1 Turn off power to the services gateway 2 Turn off power to the management device such as a PC or laptop computer that you are using to access the CLI 3 Plug o...

Page 83: ... finished starting up a login prompt appears 10 Log in as the user root No password is required at initial connection but you must assign a root password before committing any configuration settings Connecting a Services Gateway to the CLI Remotely You can connect the services gateway to the CLI from a remote location through two dial up modems A modem that is connected to the console port on the ...

Page 84: ...mulation application such as Microsoft Windows HyperTerminal and select the COM port to which the modem is connected for example COM1 4 Configure the port settings shown in Table 28 on page 68 Table 28 Port Settings to Configure the Modem on Services Gateway End Value Port Settings 9600 Bits per second 8 Data bits None Parity 1 Stop bits None Flow control 5 In the HyperTerminal window enter AT For...

Page 85: ...o DB 25 male adapter or other adapter appropriate for your modem 6 Plug the modem adapter into the DB 25 connector on the modem 7 Connect the modem to your telephone network 8 Turn on the power to the modem 9 Power on the services gateway by pressing the Power button on the front panel Verify that the Power LED on the front panel turns green NOTE Most modems have an RS 232 DB 25 connector You must...

Page 86: ...on the PC or laptop 6 Dial the modem that is connected to the console port on the services gateway by entering ATDT remote modem number For example if the number of the modem connected to the console port on the services gateway is 0013033033030 enter ATDT 0013033033030 The services gateway login prompt appears 7 Log in as the user root No password is required at initial connection but you must as...

Page 87: ...figuration on page 71 Understanding Built In Ethernet Ports on page 72 Mapping the Chassis Cluster Ports on page 72 Understanding Management Access on page 73 Preparing J SRX240 Services Gateway for Configuration The services gateway is shipped with the JUNOS Software preinstalled and ready to be configured when the device is powered on When the device boots it first attempts to start the image on...

Page 88: ... J Web interface Any DHCP client host for example a PC or laptop computer directly connected to any of the ports between ge 0 0 1 and ge 0 0 15 receives an address on the 192 168 1 1 24 network Mapping the Chassis Cluster Ports On the J SRX240 Services Gateway the following ports are not user configurable when the services gateway is operating in chassis cluster mode The fxp0 port is dedicated as ...

Page 89: ... software see http www ssh com and http www openssh com If you are using a JUNOScript server to configure and monitor devices you can activate cleartext access on the device to allow unencrypted text to be sent directly over a Transmission Line Protocol TCP connection without using any additional protocol such as SSH SSL or Telnet For more information about the JUNOScript application programming i...

Page 90: ...public key string DSA or RSA edit root set system root authentication plain text password New password password Retype new password password 6 Configure an administrator account on the device edit root set system login user admin class super user authentication plain text password 7 Commit the configuration to activate it on the device edit root commit 8 Log in as the administrative user you confi...

Page 91: ...admin set security nat source rule set interface nat to zone untrust admin set security nat source rule set interface nat rule rule1 match source address 0 0 0 0 0 destination address 0 0 0 0 0 admin set security nat source rule set interface nat rule rule1 then source nat interface 15 Check the configuration for validity edit admin commit check configuration check succeeds 16 Commit the configura...

Page 92: ...min host exit admin host Related Topics Connecting the J SRX240 Services Gateway to the CLI on page 66 J SRX240 Services Gateway Software Configuration Overview on page 71 Performing Initial Software Configuration on the J SRX240 Services Gateway Using the J Web Interface on page 76 J SRX240 Services Gateway Secure Web Access Overview on page 82 Performing Initial Software Configuration on the J S...

Page 93: ...s in the 192 168 1 24 subnetwork Do not assign the 192 168 1 1 IP address to the management device as this IP address is assigned to the device 4 Access the J Web interface a Launch a Web browser from the management device b Enter 192 168 1 1 in the Address box c Specify the default user name as root Do not enter any value in the Password box d Press Enter The J Web Initial Setup page is displayed...

Page 94: ...ace or the CLI Sets the password that user root can use to log into the services gateway Root Password required Retype the password Verifies the root password has been typed correctly Verify Root Password required Add an IP address by selecting it in the box to the left of the Add button then clicking Add Delete an IP address by clicking it in the box above the Add button then clicking Remove Spec...

Page 95: ...s Enable JUNOScript access over cleartext by selecting the box Allows JUNOScript to access the services gateway using a protocol for sending unencrypted text over a TCP connection Allow JUNOScript over Clear Text Access Enable SSH access by selecting the box Allows remote access to the services gateway using SSH Allow SSH Access Date and Time From the list select the appropriate time zone Identifi...

Page 96: ... or allows you to manually set the system time and date Current System Time 2 Click one of the following buttons Click OK to save the changes Click Cancel to cancel your entries and return to the previous page Click Commit to apply the configuration and other pending changes if any and click Discard to discard pending changes 3 Configure an interface as follows a In the J Web interface select Conf...

Page 97: ...Web interface under the Configure tab navigate to Security Policy b In the Security Policy page click Add c Enter a name for the policy and select the source and destination zones d Enter a source address destination address and an application e For the policy action select one of these options Permit Deny or Reject f Click OK to save the configuration NOTE Click Commit to apply the configuration ...

Page 98: ...ween your device and the Web browser with a session key negotiated by the SSL server certificate An SSL certificate includes identifying information such as a public key and a signature made by a certificate authority CA When you access the services gateway through HTTPS an SSL handshake authenticates the server and the client and begins a secure session If the information does not match or the ce...

Page 99: ... 3 Maintaining Replacing and Monitoring the J SRX240 Services Gateway Hardware Maintaining the J SRX240 Services Gateway Hardware Components on page 85 Monitoring the J SRX240 Services Gateway on page 87 83 ...

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Page 101: ...y perform the following preventive maintenance procedures Inspect the installation site for moisture loose wires or cables and excessive dust Make sure that airflow is unobstructed around the device and into the air intake vents Check the Status LED on the front panel of the device and on the Mini Physical Interface Module Mini PIM you are using Routine Maintenance Procedures The services gateway ...

Page 102: ...re that the grounding and power cables connected to the device are securely in place and that there is no moisture accumulating near the device CAUTION We recommend using a surge protector for the power connection Maintaining the Power Supply Related Topics Monitoring the J SRX240 Services Gateway Components Using LEDs on page 89 Monitoring the J SRX240 Services Gateway Using Chassis Alarm Conditi...

Page 103: ...onitoring the J SRX240 Services Gateway Chassis Using the CLI on page 87 Monitoring the J SRX240 Services Gateway Components Using LEDs on page 89 Monitoring the J SRX240 Services Gateway Using Chassis Alarm Conditions on page 92 Monitoring the J SRX240 Services Gateway Power System on page 93 Monitoring the J SRX240 Services Gateway Chassis Using the CLI You can monitor alarms to troubleshoot har...

Page 104: ...LX10 FPC 4 112007000020 FPC PIC 0 1x GE SFP mPIM Xcvr 0 REV 01 740 011613 PAJ4SQ5 SFP SX The output sample shown in this example is for the J SRX240 Services Gateway Low Memory version show chassis environment command user host show chassis environment Class Item Status Measurement Temp Routing Engine Testing Fans SRX240 Chassis fan OK null show chassis fpc command user host show chassis fpc Temp ...

Page 105: ...ondition No action is required The device is starting up The Reset Config button is pressed Amber Contact Dell Support See Dell Support on page 96 An error is detected in the device Red A major alarm indicates a critical situation on the gateway that requires immediate action See A Monitoring the J SRX240 Services Gateway Using Chassis Alarm Conditions on page 92 The device detects a major alarm R...

Page 106: ...wered off the services gateway verify that the AC power cord from the power source to the device is not damaged the socket is in working condition and the device has an AC input voltage between 110 and 240 VAC See Monitoring the J SRX240 Services Gateway Power System on page 93 The device is not receiving power Off The device is not part of the chassis cluster setup Off HA LED Normal condition No ...

Page 107: ...active and not ready for data communication Amber Normal condition No action is required The port is active and data communication is taking place Green Blinking Normal condition No action is required The port is initializing NOTE The Voice Interface port LED glows red blinking while initializing If there is an error the LED remains red otherwise the LED changes to green Red blinking Contact Dell ...

Page 108: ...and corrective actions Table 34 J SRX240 Services Gateway Chassis Alarm Conditions and Corrective Actions Alarm Severity Action Alarm Condition Component Amber minor If the internal flash fails at startup the services gateway automatically boots itself from the alternative boot device USB storage device NOTE If you configured your services gateway to boot from an alternative boot device ignore thi...

Page 109: ...Services Gateway Components Using LEDs on page 89 Monitoring the J SRX240 Services Gateway Power System on page 93 Dell Support on page 96 J SRX240 Services Gateway Specifications on page 7 Clearance Requirements for Airflow and Hardware Maintenance on the J SRX240 Services Gateway on page 40 J SRX240 Services Gateway Cooling System on page 20 Monitoring the J SRX240 Services Gateway Power System ...

Page 110: ...fig button to restore the device s configuration file when the current one is faulty or fails You can also change the default behavior of the Reset Config button This topic includes the following sections Using the Reset Config Button on the J SRX240 Services Gateway on page 94 Changing the Reset Config Button Behavior on the J SRX240 Services Gateway on page 95 Using the Reset Config Button on th...

Page 111: ... operation of the Reset Config button by limiting how the button resets the services gateway To prevent the Reset Config button from setting the device to the factory default configuration and deleting all other configurations enter the following command user host set chassis config button no clear You can still press and quickly release the button to reset it to the rescue configuration To preven...

Page 112: ...teway LEDs on page 14 Using the Reset Config Button on the J SRX240 Services Gateway on page 94 Dell Support If you need assistance while troubleshooting a services gateway please go to the Dell Support website at http www support dell com 96 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 113: ... Compliance Information on page 99 J SRX240 Services Gateway Power Guidelines Requirements and Specifications on page 123 J SRX240 Services Gateway Interface Cable Specifications and Connector Pinouts on page 127 Getting Help on page 131 97 ...

Page 114: ...98 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 115: ...SRX240 Services Gateway Electrical Safety Guidelines and Warnings on page 118 J SRX240 Services Gateway Agency Approvals on page 119 J SRX240ServicesGatewayComplianceStatementsforEMCRequirementsonpage120 J SRX240 Services Gateway Compliance Statements for Environmental Requirements on page 121 J SRX240 Services Gateway Compliance Statements for Acoustic Noise on page 122 J SRX240 Services Gateway ...

Page 116: ...r Vermeidung von Unfällen bewußt Avvertenza Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette varselsymbolet betyr fare Du befinner deg i en situasj...

Page 117: ... could trip on them Wear safety glasses if you are working under any conditions that could be hazardous to your eyes Do not perform any actions that create a potential hazard to people or make the equipment unsafe Never install or manipulate wiring during electrical storms Never install electrical jacks in wet locations unless the jacks are specifically designed for wet environments Do not open or...

Page 118: ...cted access areas A restricted access area is an area to which access can be gained only by service personnel through the use of a special tool lock and key or other means of security and which is controlled by the authority responsible for the location Waarschuwing Dit toestel is bedoeld voor installatie op plaatsen met beperkte toegang Een plaats met beperkte toegang is een plaats waar toegang s...

Page 119: ...leres av den autoriteten som er ansvarlig for området Aviso Esta unidade foi concebida para instalação em áreas de acesso restrito Uma área de acesso restrito é uma área à qual apenas tem acesso o pessoal de serviço autorizado que possua uma ferramenta chave e fechadura especial ou qualquer outra forma de segurança Esta área é controlada pela autoridade responsável pelo local Atención Esta unidad ...

Page 120: ...10 Mohms When handling any component that is removed from the chassis verify that the equipment end of your ESD strap is attached to one of the ESD points on the chassis Avoid contact between the component and your clothing ESD voltages emitted from clothing can still damage components When removing or installing a component always place it component side up on an antistatic surface in an antistat...

Page 121: ...e noncorrosive fire retardants such as carbon dioxide CO 2 and Halotron are most effective for suppressing electrical fires Type C fire extinguishers displace the oxygen from the point of combustion to eliminate the fire For extinguishing fire on or around equipment that draws air from the environment for cooling use this type of inert oxygen displacement extinguisher instead of an extinguisher th...

Page 122: ...istä virtalähteeseen Attention Avant de brancher le système sur la source d alimentation consulter les directives d installation Warnung Lesen Sie die Installationsanweisungen bevor Sie das System an die Stromquelle anschließen Avvertenza Consultare le istruzioni di installazione prima di collegare il sistema all alimentatore Advarsel Les installasjonsinstruksjonene før systemet kobles til strømki...

Page 123: ... als het toestel het enige in het rek is Wanneer u dit toestel in een gedeeltelijk gevuld rek monteert dient u het rek van onderen naar boven te laden met het zwaarste onderdeel onderaan in het rek Als het rek voorzien is van stabiliseringshulpmiddelen dient u de stabilisatoren te monteren voordat u het toestel in het rek monteert of het daar een servicebeurt geeft Varoitus Kun laite asetetaan tel...

Page 124: ...im Gestell anzubringen ist Wird das Gestell mit Stabilisierungszubehör geliefert sind zuerst die Stabilisatoren zu installieren bevor Sie die Einheit im Gestell anbringen oder sie warten Avvertenza Per evitare infortuni fisici durante il montaggio o la manutenzione di questa unità in un supporto occorre osservare speciali precauzioni per garantire che il sistema rimangastabile Leseguentidirettivev...

Page 125: ... parte inferior da estante arrumando os de baixo para cima Se a estante possuir um dispositivo de estabilização instale o antes de montar ou reparar a unidade Atención Para evitar lesiones durante el montaje de este equipo sobre un bastidor o posteriormente durante su mantenimiento se debe poner mucho cuidado en que el sistema quede bien estable Para garantizar su seguridad proceda según las sigui...

Page 126: ...Safety Guidelines and Warnings on page 118 J SRX240 Services Gateway Laser and LED Safety Guidelines and Warnings The 1 Port SFP Mini Physical Interface Module Mini PIM is equipped with laser transmitters which are considered a Class 1 Laser Product by the USA Food and Drug Administration and they are evaluated as a Class 1 Laser Product per EN 60825 1 A11 A2 requirements This topic includes the f...

Page 127: ... 1 LED product Waarschuwing Klasse 1 LED product Varoitus Luokan 1 valodiodituote Attention Alarme de produit LED Class I Warnung Class 1 LED Produktwarnung Avvertenza Avvertenza prodotto LED di Classe 1 Advarsel LED produkt i klasse 1 Aviso Produto de classe 1 com LED Atención Aviso sobre producto LED de Clase 1 Varning Lysdiodprodukt av klass 1 Laser Beam Warning WARNING Do not stare into the la...

Page 128: ...e straling vanuit de opening van de poort kan komen als er geen fiberkabel aangesloten is dient blootstelling aan straling en het kijken in open openingen vermeden te worden Varoitus Koska portin aukosta voi emittoitua näkymätöntä säteilyä kun kuitukaapelia ei ole kytkettynä vältä säteilylle altistumista äläkä katso avoimiin aukkoihin Attention Des radiations invisibles à l il nu pouvant traverser...

Page 129: ...240 Services Gateway Maintenance and Operational Safety Guidelines and Warnings on page 113 J SRX240 Services Gateway Electrical Safety Guidelines and Warnings on page 118 J SRX240 Services Gateway Maintenance and Operational Safety Guidelines and Warnings This topic includes the following sections Safety Guidelines and Warnings on page 113 Safety Guidelines and Warnings Battery Handling Warning W...

Page 130: ...ismo tipo o el equivalente recomendado por el fabricante Desechar las baterías gastadas según las instrucciones del fabricante Varning Explosionsfara vid felaktigt batteribyte Ersätt endast batteriet med samma batterityp som rekommenderas av tillverkaren eller motsvarande Följ tillverkarens anvisningar vid kassering av använda batterier Jewelry Removal Warning WARNING Before working on equipment t...

Page 131: ...óias que estiver a usar incluindo anéis fios e relógios Os objectos metálicos aquecerão em contacto com a corrente e em contacto com a ligação à terra podendo causar queimaduras graves ou ficarem soldados aos terminais Atención Antes de operar sobre equipos conectados a líneas de alimentación quitarse las joyas incluidos anillos collares y relojes Los objetos de metal se calientan cuando se conect...

Page 132: ... gateway dan ook oververhit raakt dient u deze niet te bedienen op een plaats waar de maximale aanbevolen omgevingstemperatuur van 40 ο C wordt overschreden Om te voorkomen dat de luchtstroom wordt beperkt dient er minstens 15 2 cm speling rond de ventilatie openingen te zijn Varoitus Ettei J SRX Series services gateway sarjan reititin ylikuumentuisi sitä ei saa käyttää tilassa jonka lämpötila yli...

Page 133: ... restricción de la entrada de aire deje un espacio mínimo de 15 2 cm alrededor de las aperturas para ventilación Varning Förhindra att en J SRX Series services gateway överhettas genom att inte användadeniettområdedärdenmaximaltrekommenderadeomgivningstemperaturen på 40 ο C överskrids Förhindra att luftcirkulationen inskränks genom att se till att det finns fritt utrymme på minst 15 2 cm omkring v...

Page 134: ...ervices Gateway Electrical Safety Guidelines and Warnings When working on equipment powered by electricity follow the safety guidelines This topic includes the following sections Electrical Safety Guidelines and Warnings on page 118 Electrical Safety Guidelines and Warnings In Case of Electrical Accident If an electrical accident results in an injury take the following actions in this order 1 Use ...

Page 135: ...pecified for the attached peripheral equipment and make certain they are in good condition Related Topics J SRX240 Services Gateway Definition of Safety Warning Levels on page 99 J SRX240 Services Gateway General Safety Guidelines and Warnings on page 101 J SRX240 Services Gateway Fire Safety Requirements on page 105 J SRX240 Services Gateway Installation Safety Guidelines and Warnings on page 106...

Page 136: ...N 61000 4 2 A1 A2 1995 Electrostatic Discharge EN 61000 4 3 A1 A2 2002 Radiated Immunity EN 61000 4 4 2004 Electrical Fast Transients EN 61000 4 5 2006 Surge EN 61000 4 6 2007 Immunity to Conducted Disturbances EN 61000 4 11 2004 Voltage Dips and Sags Related Topics J SRX240ServicesGatewayComplianceStatementsforEMCRequirementsonpage120 J SRX240 Services Gateway Compliance Statements for Environmen...

Page 137: ...f the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a resident...

Page 138: ...stic Noise on page 122 J SRX240 Services Gateway Agency Approvals on page 119 J SRX240 Services Gateway Compliance Statements for Acoustic Noise Maschinenlärminformations Verordnung 3 GPSGV der höchste Schalldruckpegel beträgt 70 dB A oder weniger gemäss EN ISO 7779 Translation The maximum emitted sound pressure level is 70 dB A or less per EN ISO 7779 Related Topics J SRX240ServicesGatewayComplia...

Page 139: ... site CAUTION It is particularly important to provide a properly grounded and shielded environment and to use electrical surge suppression devices Table 36 Site Electrical Wiring Guidelines for the Services Gateway Guideline Site Wiring Factor To ensure that signaling functions optimally Install wires correctly Improperly installed wires can emit radio interference Do not exceed the recommended di...

Page 140: ...radio transmitters you may want to seek expert advice Electromagnetic Compatibility EMC CAUTION To comply with intrabuilding lightning surge requirements the intrabuilding wiring must be shielded The shielding for the wiring must be grounded at both ends Related Topics J SRX240 Services Gateway Power Specifications and Requirements on page 124 J SRX240 Services Gateway Grounding Specifications on ...

Page 141: ...X PWR US North America CBL JX PWR UK United Kingdom WARNING The AC power cord for the services gateway is intended for use with the device only and not for any other use Related Topics J SRX240 Services Gateway Site Electrical Wiring Guidelines on page 123 J SRX240 Services Gateway Grounding Specifications on page 125 J SRX240 Services Gateway Power Supply on page 20 J SRX240 Services Gateway Grou...

Page 142: ...sts the specifications of the grounding cable used with the device Table 39 Grounding Cable Specifications for the Services Gateway Specification Grounding Requirement 14 AWG single strand wire cable Grounding cable Up to 25 A Amperage of grounding cable Ring type vinyl insulated TV14 6R lug or equivalent Grounding lug Related Topics J SRX240 Services Gateway Site Electrical Wiring Guidelines on p...

Page 143: ...eway Table 40 on page 127 lists the specifications for the cables that connect to ports Table 40 Cable and Wire Specifications for Ports Device Receptacle Maximum Length Cable Wire Supplied Cable Specification Port RJ 45 6 ft 1 83 m One 6 ft 1 83 m length with DB 9 DB 9 connectors RS 232 EIA 232 serial cable Console port RJ 45 328 ft 100 m One 15 ft 4 57 m length with RJ 45 RJ 45 connectors Catego...

Page 144: ... network 5 RXD 6 Termination network 7 Termination network 8 Related Topics Interface Cable and Wire Specifications for the J SRX240 Services Gateway on page 127 RJ 45 Connector Pinouts for the J SRX240 Services Gateway Console Port on page 128 RJ 11 Connector Pinouts for the J SRX240 Services Gateway with Integrated Convergence Services FXO and FXS Ports on page 129 RJ 45 Connector Pinouts for th...

Page 145: ...eway Ethernet Port on page 128 RJ 11 Connector Pinouts for the J SRX240 Services Gateway with Integrated Convergence Services FXO and FXS Ports on page 129 RJ 11 Connector Pinouts for the J SRX240 Services Gateway with Integrated Convergence Services FXO and FXS Ports The 2 Port FXS and 2 Port FXO ports on the back panel of the J SRX240 Services Gateway with Integrated Convergence Services use an ...

Page 146: ...d Topics Interface Cable and Wire Specifications for the J SRX240 Services Gateway on page 127 RJ 45 Connector Pinouts for the J SRX240 Services Gateway Ethernet Port on page 128 RJ 45 Connector Pinouts for the J SRX240 Services Gateway Console Port on page 128 130 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 147: ...mponents for Shipment on page 136 Dell Support on page 138 Obtaining Assistance If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 Fill out the diagnostics checklist See Diagnostics Checklist 2 Use Dell s extensive suite of online services available at Dell Support http www support dell com for help with installation and t...

Page 148: ...only http www dell com la Latin American and Caribbean countries http www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites http www support dell com http www support jp dell com Japan only http www support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport del...

Page 149: ... Dell Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at http www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell Returning Items for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows...

Page 150: ...omputer documentation is available WARNING Before working inside your device follow the safety instructions in the Safety Environmental and Regulatory Information that shipped with your system Diagnostics Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the device Express Service Code Return Material Authorization Number if provided by Dell support technician ...

Page 151: ...ocating a J SRX240 Services Gateway Component Serial Number and Agency Labels Before contacting Dell to request an RMA you must find the serial number and agency label on the J SRX240 Services Gateway or component Listing the J SRX240 Services Gateway and Component Details with the CLI To list all of the J SRX240 Services Gateway components and their serial numbers enter the following command line...

Page 152: ... installed on the device The exact location might be slightly different on different Mini PIMs depending on the placement of components on the Mini PIM Packing the J SRX240 Services Gateway and Components for Shipment Packing the Services Gateway To pack the services gateway for shipment 1 Retrieve the shipping carton and packing materials in which the device was originally shipped If you do not h...

Page 153: ...1 Replace the accessory box on top of the packing foam 12 Securely tape the box closed 13 Write the Return Materials Authorization RMA number on the exterior of the box to ensure proper tracking Packing the Components for Shipment Follow these guidelines for packing and shipping individual components of the services gateway When you return a component make sure that it is adequately protected with...

Page 154: ...ty Guidelines and Warnings on page 101 Dell Support If you need assistance while troubleshooting a services gateway please go to the Dell Support website at http www support dell com 138 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 155: ...PART 5 Index Index on page 141 139 ...

Page 156: ...140 PowerConnect J SRX240 Services Gateway Hardware Guide ...

Page 157: ...ocally 66 remotely 66 Connecting to J Web 63 console port RJ 45 129 cooling system 20 customer support xv Customer Support 131 D Dell Support 96 131 E electrical and power requirements 41 electricity safety warnings 118 electromagnetic compatibility 123 electrostatic discharge damage 101 EMC EMI compliance with requirements 120 standards 119 Ethernet cable connecting the services gateway to a mana...

Page 158: ...ds 119 O overview installation 44 P parts list 3 prong power cord 48 chassis 48 DB 9 to RJ 45 adapter straight through 7 feet 48 rack mounting kit 48 PoE 25 classes and power ratings 26 configuring 26 supported ports 25 supported standards 25 PoE Status LED 17 Port LED TX RX Link POE 16 port settings 68 power 55 powering on 59 shutting down 59 Power LED 15 Power over Ethernet 25 power supply 20 R ...

Page 159: ...ical xv T technical support xv Tools and Parts 45 antistatic mat 45 Blank panels 45 Electrostatic bag 45 ESD wrist strap 45 Flat blade screw blade screwdriver 45 Phillips screwdriver 45 socket wrench 45 Tie wrap 45 TX RX Link LED 17 U Unpacking 47 USB port 13 USB storage device 19 V Verifying Received Parts 47 Voice Interface LED 18 Voice Port RJ 11 129 W warnings electrical 118 general 101 instal...

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