6. Scroll down the page and expand
BIOS
.
7. Click
Download
to download the latest version of the BIOS for your computer.
8. After the download is complete, navigate to the folder where you saved the BIOS update file.
9. Double-click the BIOS update file icon and follow the instructions on the screen.
Flashing BIOS (USB key)
1. Follow the procedure from step 1 to step 7 in "
" to download the latest BIOS setup program file.
2. Create a bootable USB drive. For more information see the knowledge base article
at
3. Copy the BIOS setup program file to the bootable USB drive.
4. Connect the bootable USB drive to the computer that needs the BIOS update.
5. Restart the computer and press
F12
when the Dell logo is displayed on the screen.
6. Boot to the USB drive from the
One Time Boot Menu
.
7. Type the BIOS setup program filename and press
Enter
.
8. The
BIOS Update Utility
appears. Follow the instructions on the screen to complete the BIOS update.
Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes
multiple options for recovering Windows operating system on your Dell PC. For more information. see
.
Drain residual flea power (perform hard reset)
Flea power is the residual static electricity that remains in the computer even after it has been powered off and the battery is
removed.
For your safety, and to protect the sensitive electronic components in your computer, you are requested to drain residual flea
power before removing or replacing any components in your computer.
Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step if your computer
does not power on or boot into the operating system.
To drain residual flea power (perform a hard reset)
1. Turn off your computer.
2. Disconnect the power adapter from your computer.
3. Remove the base cover.
4. Remove the battery.
5. Press and hold the power button for 20 seconds to drain the flea power.
6. Install the battery.
7. Install the base cover.
8. Connect the power adapter to your computer.
9. Turn on your computer.
NOTE:
For more information about performing a hard reset, see the knowledge base article
at
.
WiFi power cycle
If your computer is unable to access the Internet due to WiFi connectivity issues, a WiFi power cycle procedure may be
performed. The following procedure provides the instructions on how to conduct a WiFi power cycle:
NOTE:
Some ISPs (Internet Service Providers) provide a modem/router combo device.
Troubleshooting
77
Summary of Contents for P82G
Page 1: ...XPS 13 9305 Service Manual Regulatory Model P82G Regulatory Type P82G004 January 2021 Rev A00 ...
Page 14: ...14 Replacing the base cover ...
Page 20: ...Post requisites Replace the base cover 20 Replacing the battery ...
Page 32: ...32 Removing the fans ...
Page 34: ...Post requisites 1 Replace the battery 2 Replace the base cover 34 Replacing the fans ...
Page 46: ...Post requisites 1 Replace the battery 2 Replace the base cover 46 Replacing the headset port ...
Page 48: ...48 Removing the fans ...
Page 50: ...Post requisites 1 Replace the battery 2 Replace the base cover 50 Replacing the fans ...