Dell OptiPlex 9010 AIO Owner'S Manual Download Page 3

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Contents

Notes, Cautions, and Warnings...................................................................................................2

1 Working on Your Computer.......................................................................................................5

Before Working Inside Your Computer

.....................................................................................................................5

Turning Off Your Computer

.......................................................................................................................................6

After Working Inside Your Computer

........................................................................................................................6

2 Removing and Installing Components.....................................................................................7

Recommended Tools

................................................................................................................................................7

Removing the VESA Stand

........................................................................................................................................7

Installing the VESA Stand

.........................................................................................................................................8

Removing the Back Cover

.........................................................................................................................................8

Installing the Back Cover

..........................................................................................................................................9

Removing the Memory

..............................................................................................................................................9

Installing the Memory

.............................................................................................................................................10

Removing the VESA Mount Bracket

.......................................................................................................................10

Installing the VESA Mount Bracket

........................................................................................................................11

Removing the Converter Board

..............................................................................................................................11

Installing the Converter Board

................................................................................................................................12

Removing the System-Board Shield

.......................................................................................................................12

Installing the System-Board Shield

........................................................................................................................12

Removing the Coin-Cell Battery

..............................................................................................................................13

Installing the Coin-Cell Battery

...............................................................................................................................13

Removing the Optical Drive

....................................................................................................................................13

Installing the Optical Drive

.....................................................................................................................................15

Removing the Hard Drive

........................................................................................................................................15

Installing the Hard Drive

.........................................................................................................................................16

Removing the Intrusion Switch

...............................................................................................................................17

Installing the Intrusion Switch

................................................................................................................................18

Removing the Wireless Local Area Network (WLAN) Card

...................................................................................18

Installing the WLAN Card

.......................................................................................................................................19

Removing the Power-Supply Fan

............................................................................................................................19

Installing the Power-Supply Fan

.............................................................................................................................20

Removing the Power Supply Unit (PSU)

.................................................................................................................20

Installing the Power Supply Unit

............................................................................................................................21

Removing the Heat-Sink Assembly

.........................................................................................................................22

Installing the Heat-Sink Assembly

..........................................................................................................................22

Summary of Contents for OptiPlex 9010 AIO

Page 1: ...Dell OptiPlex 9010 All In One Owner s Manual Regulatory Model W04C Regulatory Type W04C001 ...

Page 2: ...on are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are r...

Page 3: ...verter Board 11 Installing the Converter Board 12 Removing the System Board Shield 12 Installing the System Board Shield 12 Removing the Coin Cell Battery 13 Installing the Coin Cell Battery 13 Removing the Optical Drive 13 Installing the Optical Drive 15 Removing the Hard Drive 15 Installing the Hard Drive 16 Removing the Intrusion Switch 17 Installing the Intrusion Switch 18 Removing the Wireles...

Page 4: ...1 Installing the Display Panel 33 Removing the Antenna Modules 34 Installing the Antenna Modules 34 Removing the Camera 35 Installing the Camera 36 3 System Setup 37 Boot Sequence 37 Navigation Keys 37 System Setup Options BIOS Setup 38 Updating the BIOS 46 System and Setup Password 47 Assigning a System Password and Setup Password 47 Deleting or Changing an Existing System and or Setup Password 4...

Page 5: ...urface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connect...

Page 6: ...r Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replac...

Page 7: ...blade screwdriver Phillips screwdriver Small plastic scribe Removing the VESA Stand 1 Follow the procedures in Before Working Inside Your Computer 2 Place the computer on a flat surface display side facing downwards 3 Using a plastic scribe release the cover starting with the notches at the bottom NOTE To avoid damaging the VESA stand cover handle the plastic scribe with care 4 Lift the VESA cover...

Page 8: ...ck of the computer 2 Tighten the screws to secure the VESA stand to the computer 3 Place and press the VESA cover on the computer till it clicks into place 4 Follow the procedures in After Working Inside Your Computer Removing the Back Cover 1 Follow the procedures inBefore Working Inside Your Computer 2 Remove the VESA stand 3 Remove the screws from the base of the computer 8 ...

Page 9: ...the back of the computer using the notches near the input output panel 2 Tighten the screws to secure the back cover to the computer 3 Install the VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 9 ...

Page 10: ...on the memory module until the release tabs spring back to secure them in place 3 Place the memory shield back into its place 4 Install the a back cover b VESA stand 5 Follow the procedures in After Working Inside Your Computer Removing the VESA Mount Bracket 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 3 Remove the screws that secure the VE...

Page 11: ...VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Converter Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 3 Disconnect the backlight and converter cables from the converter board Remove the screws that secure the converter board to the computer Lift the convertor board away from the computer 11 ...

Page 12: ... Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket 3 Remove the screws that secure the system board shield to the computer Lift the system board shield away from the computer Installing the System Board Shield 1 Align and place the system board shield on the back of the computer 2 Tighten the screws that secure the system board...

Page 13: ...tery 1 Place the coin cell battery into its slot on the system board 2 Press the coin cell battery downward until the release latch springs back into place and secures it 3 Install a system board shield b base cover c VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA...

Page 14: ...e outwards Disconnect the optical drive cable 5 Lift the optical drive from the computer 6 Remove the screws that secure the optical drive bracket to the optical drive Remove the optical drive bracket from the optical drive 14 ...

Page 15: ...ghten the screws that secure the optical drive to the computer 6 Install the a VESA mount bracket b back cover c VESA stand 7 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket 3 Unthread the cables from the notches on the hard drive bracket Di...

Page 16: ...rom the hard drive bracket Installing the Hard Drive 1 For a 3 5 inch hard drive slide the hard drive into the hard drive bracket Tighten the screws that secure the hard drive to the hard drive bracket 2 For a 2 5 inch hard drive tighten the screws that secure the hard drive case to the hard drive Slide the hard drive into the hard drive bracket Tighten the screws that secure the hard drive to the...

Page 17: ...efore Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the intrusion cable from the connector on the system board Unthread the cable from the notches on the computer 4 Remove the screws that secure the intrusion switch to the chassis Lift the intrusion switch and remove it from the computer 17 ...

Page 18: ... system board shield b VESA mount bracket c back cover d VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the WLAN cables Remove the screws that secure the WLAN card t...

Page 19: ...Follow the procedures in After Working Inside Your Computer Removing the Power Supply Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Remove the screw that secures the fan bracket to the chassis Lift the fan bracket away from the computer 4 Remove the screws that secure the power supply fan to it...

Page 20: ... VESA mount bracket c back cover d VESA stand 5 Follow the procedures in After Working Inside Your Computer Removing the Power Supply Unit PSU 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e input output board shield f power supply fan 3 Press the tab and disconnect the power supply cable from the co...

Page 21: ...e the power supply unit on the computer 2 Tighten the screws to secure the power supply unit to the chassis 3 Thread the cable on the hooks in the computer 4 Connect the power supply cable to the connector on the system board 5 Install a power supply fan b input output board shield c system board shield d VESA mount bracket e back cover f VESA stand 21 ...

Page 22: ...uter Installing the Heat Sink Assembly 1 Align and place the heat sink assembly on the computer 2 Tighten the screws to secure the heat sink assembly to the chassis 3 Install a system board shield b VESA mount bracket c back cover d VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Input Output Board Shield 1 Follow the procedures in Before Working Inside Your C...

Page 23: ...the screws that secure the power connector to the input output board shield 5 Remove the screws that secure the input output board shield to the chassis Loosen the power connector and press it down the socket 23 ...

Page 24: ...6 Flip the input output board shield and remove it from the computer 7 Disconnect the power connector cable 24 ...

Page 25: ...re the power connector to the input output shield 5 Place the input output panel on the computer 6 Install a power supply fan b system board shield c VESA mount bracket d back cover e VESA stand 7 Follow the procedures in After Working Inside Your Computer Removing the Power Button Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 3 Disconn...

Page 26: ...res in After Working Inside Your Computer Removing the Processor Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the processor fan cable from the connector on the system board Remove the screws that secure the processor fan to the system board and lift it away from the computer 26 ...

Page 27: ...move the a VESA stand b back cover c VESA mount bracket d system board shield e heat sink assembly 3 Press the release lever down and then move it outward to release it from the retention hook that secures it Lift the processor cover and remove the processor from its socket Installing the Processor 1 Insert the processor into the processor socket Ensure the processor is properly seated 2 Press the...

Page 28: ... the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the right and left speaker cables from the connector on the system board Unthread the cables from the notches 4 Remove the screws that secure the speaker to the chassis Lift the speakers from the computer 28 ...

Page 29: ... VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e memory f optical drive g hard drive h heat sink assembly i power supply unit j input output board shield k converter board l power supply fan 3 Disconnec...

Page 30: ...Place the system board on the computer 2 Tighten the screws to secure the system board to the base panel 3 Install a power supply fan b converter board c input output board shield d power supply unit e heat sink assembly f hard drive g optical drive h memory i system board shield 30 ...

Page 31: ...ower button board k converter board l power supply fan m power supply unit n heat sink assembly o processor fan p speakers q antenna module r system board NOTE These instructions are valid only for non touch computers For touch computers the display panel should be disassembled in a clean room environment 3 Remove the LVDS cable by pressing the latch inwards and disconnecting it from the connector...

Page 32: ...5 Lift the display panel from the chassis 6 Remove the screws that secure the display bracket to the display panel Remove the display bracket from the display panel 32 ...

Page 33: ...Connect the LVDS cable to the connector 6 Install a system board b antenna module c speakers d system board e processor fan f heat sink assembly g power supply unit h power supply fan i converter board j power button board k intrusion switch l hard drive m optical drive n WLAN card o input output board shield p system board shield q VESA mount bracket r back cover s VESA stand 7 Follow the procedu...

Page 34: ...ply unit n heat sink assembly o power supply fan p system board 3 Remove the screws that secure the antenna module to the chassis Unthread the antenna cable from around the edges of the computer Lift and remove the antenna module Installing the Antenna Modules 1 Place the antenna module on the chassis 2 Thread the antenna cable around the edges of the computer Tighten the screws to secure the ante...

Page 35: ...ollow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e input output board shield f WLAN card g optical drive h hard drive i intrusion switch j power button board k converter board l processor fan m power supply unit n heat sink assembly o power supply fan p system board q display panel 3 Lift the latch and dis...

Page 36: ...b system board c power supply fan d heat sink assembly e power supply unit f processor fan g converter board h power button board i intrusion switch j hard drive k optical drive l WLAN card m input output board shield n system board shield o VESA mount bracket p back cover q VESA stand 4 Follow the procedures in After Working Inside Your Computer 36 ...

Page 37: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Page 38: ... Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM A Size and the DIMM B Size PCI Information Displays SLOT1 Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device I...

Page 39: ...SATA controllers are hidden ATA SATA is configured for ATA mode AHCI selected by default SATA is configured for AHCI RAID On configured to support RAID mode Intel Rapid Restore Technology Drives This option lets you enable or disable various drives on board By default the options are enabled SATA 0 SATA 1 SMART Reporting This field controls if the hard drive errors for the integrated drives are re...

Page 40: ...t Enter the old password Enter the new password Confirm the new password Click OK after entering the password details System Password Allows you to set change or delete the computer password previously called the primary password The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password Click OK after entering the password details Inte...

Page 41: ...is set Allow Non Admin Password Changes selected by default TPM Security This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security selected by default NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately Comput...

Page 42: ...er the process will have one or all cores enabled The performance of some applications will improve with the additional cores All selected by default 1 2 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor Enable Intel R SpeedStep selected by default C States Control Allows you to enable or disable the additional processor sleep states C states selected by def...

Page 43: ...leep Control Allows you to define the controls when Deep Sleep is enabled Disabled Enabled in S5 only Enabled in S4 and S5 This option is disabled by default Fan Control Override Controls the speed of the system fan Fan Control Override not selected NOTE When enabled the fan runs at full speed USB Wake Support This option allows you to enable USB devices to wake the computer from standby Enable US...

Page 44: ...sing some compatibility steps Minimal Thorough Auto Table 8 Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology Enable Intel Virtualization Technology selected by default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM f...

Page 45: ...n Description Lookup Method Specifies how the ImageServer looks up the server address Static IP DNS selected by default NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer ImageServer IP Displays the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255...

Page 46: ...the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP License Status Displays the current license status Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the sy...

Page 47: ...feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you n...

Page 48: ... Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setu...

Page 49: ...tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Som...

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Page 51: ...er problem a device may be malfunctioning or incorrectly installed Diagnostic Beep Codes No POST with three beeps is accompanied by a blinking amber power LED All other beep codes will be accompanied by a solid white power LED Refer to the table below for each scenario Beep Description Failure Coverage 1 BIOS ROM checksum in progress or failure BIOS Chip System board failure covers BIOS corruption...

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Page 53: ... 8 MB cache depending on processor type Chipset Intel Q77 Express chipset Table 14 Memory Feature Specification Type up to 1600 MHz unbuffered non ECC dual channel DDR3 configuration Connectors two internally accessible DDR3 SODIMM sockets Capacity 2 GB 4 GB and 8 GB Minimum Memory 2 GB Maximum Memory 16 GB Table 15 Video Feature Specification Video Controller Integrated Intel HD2000 HD2500 HD3000...

Page 54: ...r 10 100 1000 Mbps Ethernet LAN on system board Wireless half mini card Wi Fi b g n supporting Wi Fi display combo half mini card Bluetooth 4 0 and Wi Fi b g n supporting Wi Fi display Table 18 Cards Feature Specification Mini PCI Express one Table 19 Displays Feature Specification Type 23 inch full HD WLED Maximum resolution 1920 x 1080 Refresh rate 60 Hz Operating angle 170 horizontal 160 vertic...

Page 55: ...r Feature Specification Frequency 50 Hz 60 Hz Voltage 100 VAC 240 VAC Input current 90 VAC maximum 2 90 A 180 VAC maximum 1 45 A Coin cell battery 3 V CR2032 lithium coin cell Table 23 Camera optional Feature Specification Image resolution 1 3 megapixel Video resolution HD 720p Diagonal viewing angle 60 degrees Table 24 Stand Feature Specification Tilt 5 degrees to 30 degrees Table 25 Physical Dim...

Page 56: ... Back panel Link integrity light on integrated network adapter Green a good 10 Mbps connection exists between the network and the computer Orange a good 100 Mbps connection exists between the network and the computer Yellow a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Network activity light o...

Page 57: ...ation Operating 0 66 GRMS Storage 1 30 GRMS Maximum shock Operating 110 G Storage 160 G Altitude Operating 15 20 m to 3048 m 50 ft to 10 000 ft Storage 15 20 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G2 or lower as defined by ANSI ISA S71 04 1985 57 ...

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Page 59: ...port dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 59 ...

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