Dell MR2217 User Manual Download

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Dell MR2217 Medical Display

User’s Guide

Model: MR2217

Regulatory model: MR2217b

Summary of Contents for MR2217

Page 1: ...Dell MR2217 Medical Display User s Guide Model MR2217 Regulatory model MR2217b ...

Page 2: ...ctions are not followed NOTE A NOTE indicates important information that helps you make better use of your computer This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies ...

Page 3: ...us USB Interface 28 LCD Monitor Quality and Pixel Policy 29 Cleaning Your Monitor 30 3 Setting Up the Monitor 31 Connecting Your Monitor 31 Attaching the Cable Cover 33 Attaching the Stand 34 Organizing Your Cables 36 Connecting the Computer 36 Removing the Monitor Stand 37 Removing the Cable Cover 37 Wall Mounting Optional 38 4 Operating the Monitor 39 Power On the Monitor 39 Using the Front Pane...

Page 4: ...otation Display Settings of Your System 58 5 Troubleshooting 59 Self Test 59 Built in Diagnostics 60 Common Problems 61 Product Specific Problems 63 Universal Serial Bus USB Specific Problems 64 6 Appendix 65 Contact Dell 65 Setting Up Your Monitor 65 ...

Page 5: ...e for future reference For information on safety instructions see the Safety Environmental and Regulatory Information Symbols on the Device Symbol Location Explanation Rear Indicates manufacture s serial number Rear Indicates the date of manufacture Rear This device complies with local regulations for disposal of electronic products Rear Follow operating instructions for use Rear This device compl...

Page 6: ... and yy can be found in the Environmental Characteristics section x yy Humidity limitation should be indicated adjacent to the upper and lower horizontal lines NOTE Values for xx and yy can be found in the Environmental Characteristics section xxxhPa yyyyhPa Atmospheric pressure limitation should be indicated adjacent to the upper and lower horizontal lines NOTE Values for xx and yy can be found i...

Page 7: ... monitor read the safety and operating instructions before operating the monitor Unplug the AC mains cord to disconnect the mains power Use only the power cord supplied with this monitor Adhere to all warnings on the device and in the operating instructions manual Electrical Shock or Fire Hazard Connect the AC power cord to a properly grounded power source with the line frequency and voltage speci...

Page 8: ...g reliability can only be achieved when the equipment is connected to an equivalent receptacle marked Hospital Only or Hospital Grade Connection of External Equipment External equipment intended for connection to signal input output or other connectors shall comply with relevant UL EN IEC standard e g UL EN IEC 60950 for IT equipment and UL EN 60601 1 IEC 60601 series for medical electrical equipm...

Page 9: ...is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate receiving antenna Increase the separation between the equip...

Page 10: ... buildings used for domestic purposes Harmonic emissions IEC 61000 3 2 Class D Voltage fluctuations flicker emissions IEC 61000 3 3 Complies Electromagnetic immunity Immunity test IEC 60601 Test levels Compliance level Electromagneticenvironment Guidance Electrostatic discharge ESD IEC 61000 4 2 6 kV contact 8 kV air 6 kV contact 8 kV air Floors should be wood concrete or ceramic tile If floors ar...

Page 11: ...t least characteristic of a typical location in a typical commercial or hospital environment Conducted RF IEC 61000 4 6 Radiated RF IEC 61000 4 3 3 Vrms 150 kHz to 80 MHz 3 V m 80 MHz to 2 5 GHz 3 Vrms 3 V m Portable and mobile RF communications equipment should be used no closer to any part of the OEV262H including cables than the recommended separation distance calculated from the equation appli...

Page 12: ...transmitter manufacturer NOTE At 80 MHz and 800 MHz the separation distance for the higher frequency range applies NOTE These guidelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflection from structures objects and people NOTE At 80 MHz and 800 MHz the higher frequency range applies NOTE These guidelines may not apply in all situations Electromagn...

Page 13: ...ll the components and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand Riser Stand Base Cable Cover ...

Page 14: ...r DP Cable HDMI Cable USB 2 0 Upstream Cable Enables the USB Ports on the Monitor Drivers and Documentation Media Quick Setup Guide Safety Environmental and Regulatory Information Factory Calibration Report 14 About Your Monitor ...

Page 15: ...n Software and documentation media includes an Information File INF Image Color Matching File ICM and product documentation Dell Display Manager Software included comes in the CD shipped with the monitor Security lock slot and cable clip Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality BFR PVC CFR free Halogen free excluding the external cables and...

Page 16: ...Your Monitor Identifying Parts and Controls Front View Front panel controls Label Description 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED indicator Side View ...

Page 17: ...elease button Releases stand from monitor 4 Security lock slot Supports the use of security lock to prevent theft security lock not included 5 Cable cover Offers the protection to the installed cables on the rear of the monitor 6 Barcode serial number label Refer to this label if you need to contact Dell for technical support 7 Cable clip Use to secure the cables by tightening the screw on the cli...

Page 18: ... VGA cable cable not included 5 USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer Once this cable is connected you can use the USB connectors on the monitor 6 USB downstream port Connect your USB device You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor 7 Stand release bu...

Page 19: ...74 inches 267 78 mm 10 54 inches 127479 35 mm2 197 59 inch2 Pixel pitch 0 248 mm x 0 248 mm Viewing angle 178 vertical typical 178 horizontal typical Luminance output 250 cd m typical Contrast ratio 1000 to 1 typical Faceplate coating Anti Glare with 3H hardness Backlight LED edgelight system Response time 14 ms Gray to Gray Color depth 16 7 million colors Color gamut 72 typical MR2217 color gamut...

Page 20: ...ncy kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 63 9 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 ...

Page 21: ...tage current Output 19 V 3 15 A Inrush current 115 V 50 A Max at 25 C cold start 230 V 100 A Max at 25 C cold start About Your Monitor 21 Electrical Specifications Support HDMI 1 4 specification Excludes HDMI Ethernet Channel HEC Audio Return Channel ARC standard for 3D format and resolutions standard for 4K x 2K resolution Support DP1 2 CORE specification Excludes High Bit Rate 2 HBR2 Fast AUX tr...

Page 22: ... 02 inches 507 3 mm 19 97 inches 50 2 mm 1 98 inches Stand dimensions 400 7 mm 15 78 inches 354 4 mm 13 95 inches 242 6 mm 9 55 inches 180 0 mm 7 09 inches Weight 7 8 kg 17 10 lb 5 7 kg 12 50 lb 2 8 kg 6 12 lb 2 0 kg 4 40 lb 22 About Your Monitor Physical Characteristics Height extended Height compressed Width Depth Height Width Depth Height extended Height compressed Width Depth Weight with packa...

Page 23: ...ndensing Altitude 3 000 m 9 842 ft maximum 12 192 m 40 000 ft maximum Thermal dissipation 102 36 BTU hour maximum 68 24 BTU hour typical About Your Monitor 23 Environmental Characteristics Regulatory Compliance Certification MR2217 FDA Class I ANSI AAMI ES 60601 1 CAN CSAC22 2 No 60601 1 FCC Part 15 Class B ICES 003 Level B IEC EN 60601 1 IEC EN 60601 1 2 Operating Non operating Operating Non oper...

Page 24: ...tal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active Green 30 W maximum 20 W typical Active off mode Inactive Inactive Blanked Amber Less than 0 5 W Switch off Amber Less than 0 5 W Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Maximum power consumption with max luminance and USB active The O...

Page 25: ...nts VGA Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 26: ... Connected Signal Cable ML0 p GND ML0 n ML1 p GND ML1 n ML2 p GND ML2 n ML3 p GND ML3 n GND GND AUX p GND AUX n GND Re PWR 3 3 V DP_PWR 26 About Your Monitor DisplayPort Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ...

Page 27: ...S DATA 1 TMDS DATA 1 SHIELD TMDS DATA 1 TMDS DATA 0 TMDS DATA 0 SHIELD TMDS DATA 0 TMDS CLOCK TMDS CLOCK SHIELD TMDS CLOCK CEC Reserved N C on device DDC CLOCK SCL DDC DATA SDA DDC CEC Ground 5V POWER HOT PLUG DETECT About Your Monitor 27 HDMI Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 ...

Page 28: ...e automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the monitor Transfer Speed Data Rate Power Consumption High speed 480 Mbps 2 5 W Max each port Full speed 12 Mbps 2 5 W Max each port Low speed 1 5 ...

Page 29: ... s USB interface works only when the monitor is On or in the power save mode If you turn Off the monitor and then turn it On the attached peripherals may take a few seconds to resume normal functionality LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not ...

Page 30: ...monitor wipe the surface with a soft lint free lightly moistened cloth with up to 75 concentrated ethyl alcohol solution Do not use strong alkali strong solvents acid and abrasive cleaning tools such as steel wool steel blades and sponge with abrasives for cleaning to prevent damage and scratches to the monitor surface Wipe off cleaning solutions with a clean and dry lint free cloth if necessary M...

Page 31: ...t connecting your monitor to the computer Please read carefully and follow the instructions given below to complete the monitor setup Connecting Your Monitor NOTE If your computer is turned on turn it Off and disconnect the power cable before you start the following procedures 1 Remove the monitor protective cover and place the monitor with its front facing downward on it 2 Use a Phillips crosshea...

Page 32: ...cable b DP cable c HDMI cable d VGA cable optional cable not included e USB upstream cable f USB downstream cables optional cable not included NOTE Do not connect all cables to the computer at the same time NOTE Route each cable neatly and properly as shown in the illustration NOTE Ensure that the cables are placed in a balanced arrangement ...

Page 33: ... and follow the procedures in the following sections to continue setting up the monitor Attaching the Cable Cover NOTE The cable cover is detached when the monitor is shipped from the factory WARNING Before turning on the power to the monitor make sure the cable cover is well attached 1 Fit the three tabs on the upper part of the cable cover to the groove on the back of the monitor 2 Press the cab...

Page 34: ...nd setup guide for the set up instructions WARNING Do not plug in or turn on the power to the monitor until you are instructed to do so To attach the monitor stand 1 Insert the two tabs on the upper part of the stand to the groove on the back of the monitor 2 Press the stand till it snaps into place 3 Hold the stand base with the triangle mark facing upward Then align the stand base protruded bloc...

Page 35: ...ng Up the Monitor 35 4 Insert the stand base blocks fully into the stand slot 5 Lift the screw handle and turn the screw clockwise 6 After fully tighten the screw fold the screw handle flat within the recess ...

Page 36: ...mputer NOTE See also Connecting Your Monitor 1 Plug the other end of the connected VGA or DP or HDMI cable to your computer 2 Plug the USB upstream cable to an appropriate USB 2 0 port on your computer 3 Connect the USB 2 0 peripherals to the downstream USB 2 0 ports on the monitor 4 Plug the power cables for your computer and monitor into a nearby outlet 5 Turn On the monitor and the computer CAU...

Page 37: ...d When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor Removing the Cable Cover 1 Place both of your thumbs on the two sides of the cable cover as illustrated 2 Slide the cable cover downwar...

Page 38: ...on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity ...

Page 39: ...ontrols Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset co...

Page 40: ...Back Use the Back button to go back to the previous menu 2 Shortcut key Brightness Contrast Use this button to directly access the Brightness Contrast menu 3 Menu Use the MENU button to launch the On Screen Display OSD and select the OSD Menu See Accessing the Menu System 4 Exit Use this button to go back to the main menu or exit the OSD main menu 5 Power with power light indicator Use the Power b...

Page 41: ...ither proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the button to launch the OSD menu and display the main menu Main Menu for analog VGA input or Main Menu for digital HDMI input or ...

Page 42: ...ns to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Select the button to return to the main menu ...

Page 43: ...e the brightness and press the button to decrease the brightness min 0 max 100 Contrast Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen NOTE ...

Page 44: ...setup Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display settings NOTE In most cases Auto Adjust produces the best image for your configuration NOTE Auto Adjust option is only available when you are using the analog VGA connector ...

Page 45: ...ns for available input sources VGA Select the VGA input when you are using the analog VGA connector Press to select the VGA input source DP Select the DP input when you are using the DisplayPort DP connector Press to select the DisplayPort input source HDMI Select the HDMI input when you are using the HDMI connector Press to select the HDMI input source Color Use Color to adjust the color setting ...

Page 46: ...ut affecting color images Applies to RGB input format only Custom Color Allows you to manually adjust the color settings Press the and buttons to adjust the three colors R G B values and create your own preset color mode Input Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the DP or HDMI cable YPbPr Selec...

Page 47: ...recovery from PC wake up Horizontal Position Use or to adjust the image left or right Minimum is 0 Maximum is 100 Vertical Position Use or to adjust the image up or down Minimum is 0 Maximum is 100 NOTE Horizontal Position and Vertical Position adjustments are only available for VGA input Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 ...

Page 48: ...reen and so on Language Language options set the OSD display to one of the three languages English Spanish and French Rotation Rotates the OSD by 90 degrees counter clockwise You can adjust the menu according to your Display Rotation Transparency Select this option to change the menu transparency by pressing the and buttons min 0 max 100 Timer Allows you to set the time for which the OSD remains a...

Page 49: ...on for 6 seconds Lock function Either soft lock through the OSD menu or hard lock press and hold the button above the power button for 6 seconds Reset Menu Reset all OSD settings to the factory preset values Personalize Users can choose a feature from Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio or Rotation and set it as a shortcut key Reset Personalization Restores short...

Page 50: ...g and so on DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor ...

Page 51: ...gnal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Reset Others Reset all setting...

Page 52: ...uter and wake up the monitor to gain access to the OSD If you press any button other than the power button the following message will appear depending on the selected input NOTE The message may be slightly different according to the connected input signal If either VGA HDMI or DP input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or ...

Page 53: ...bleshooting for more information Use only the supplied power adapter to connect to this monitor and AC mains Using adapter other than the one supplied may cause malfunction and damage to the monitor the following error message will appear ...

Page 54: ...lick Display settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 4 Click Apply If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Enter your service tag and download the latest driver for your g...

Page 55: ...pective stand setup guide for set up instructions Tilt Swivel With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory Vertical Extension NOTE The stand extends vertically up to 130 mm The figure below illustrates how to extend the stand vertically ...

Page 56: ...the Monitor Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended Vertical Extension and fully tilted up to avoid hitting the bottom edge of the monitor Rotate clockwise ...

Page 57: ...ation function Landscape versus Portrait view with your Dell computer you require an updated graphics driver that is not included with this monitor NOTE When in the Portrait View Mode you may experience performance degradation in graphic intensive applications 3D Gaming and etc ...

Page 58: ...mation on rotating the contents on your display To adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the preferred rotation 4 If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferre...

Page 59: ...st by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all digital cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in...

Page 60: ...d NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 and Button 4 on the front p...

Page 61: ...t controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Poor Focus Picture is fuzzy blurry or ghosting Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to ...

Page 62: ...via OSD Adjust the Phase and Pixel Clock controls via OSD Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps Contact Dell immediately Intermittent Problems...

Page 63: ...amber Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Re plug the signal cable if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats as...

Page 64: ...ces like external portable HDD require higher electric current connect the device directly to the computer system High Speed USB 2 0 interface is slow High Speed USB 2 0 peripherals working slowly or not working at all Check that your computer is USB 2 0 capable Some computers have both USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer...

Page 65: ...sic desktop 2 Right click on the desktop and click Screen Resolution 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080 4 Click OK In Windows 10 1 Right click on the desktop and click Display settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 4 Click Apply If you do not see the recommended resolution as an option you may...

Page 66: ...troller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 6 Refer to the graphic card provider website for updated driver 7 After installing the drivers for your graphics adapter attempt to set the resolution to 1920 x 1080 again In Windows 10 1 Right click on the desktop and click Display settings 2 Click Advanced display settings 3 Click the dropdown list of Resolut...

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