System diagnostic lights
Battery-status light
Indicates the power and battery-charge status.
Solid green
— Power adapter is connected and the battery has more than 5 percent charge.
Amber
— Computer is running on battery and the battery has less than 5 percent charge.
Off
●
Power adapter is connected and the battery is fully charged.
●
Computer is running on battery and the battery has more than 5 percent charge.
●
Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 16. LED codes
Diagnostic light codes
Problem description
2,1
Processor failure
2,2
System board: BIOS or ROM (Read-Only Memory) failure
2,3
No memory or RAM (Random-Access Memory) detected
2,4
Memory or RAM (Random-Access Memory) failure
2,5
Invalid memory installed
2,6
System-board or chipset error
2,7
Display failure
2,8
LCD power rail failure. Replace system board
3,1
Coin-cell battery failure
3,2
PCI, video card/chip failure
3,3
Recovery image not found
3,4
Recovery image found but invalid
3,5
Power-rail failure
3,6
System BIOS Flash incomplete
3,7
Management Engine (ME) error
Camera status light:
Indicates whether the camera is in use.
●
Solid white — Camera is in use.
●
Off — Camera is not in use.
Caps Lock status light:
Indicates whether Caps Lock is enabled or disabled.
●
Solid white — Caps Lock enabled.
●
Off — Caps Lock disabled.
Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes
multiple options for recovering Windows operating system on your Dell PC. For more information. see
.
Troubleshooting
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