Dell Latitude 5490 Owner'S Manual Download | Manualshive

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The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaffected by the RTC reset:

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Service Tag

•

Asset Tag

•

Ownership Tag

•

Admin Password

•

System Password

•

HDD Password

•

Key Databases

•

System Logs

The following items may or may not reset based on your custom BIOS setting selections:

•

The Boot List

•

Enable Legacy OROMs

•

Secure Boot Enable

•

Allow BIOS Downgrade

88

Troubleshooting

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Summary of Contents for Latitude 5490

Page 1: ...Latitude 5490 Owner s Manual Regulatory Model P72G Regulatory Type P72G002 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 01 Rev A00 ...

Page 3: ...tion Module card 12 Base cover 12 Removing the base cover 12 Installing the base cover 14 Battery 14 Removing the battery 14 Installing the battery 14 Solid State Drive optional 15 Removing the SSD card 15 Installing the SSD card 16 Removing the SSD frame 16 Installing the SSD frame 17 Hard drive 17 Removing hard drive 17 Installing hard drive 18 Coin cell battery 18 Removing the coin cell battery...

Page 4: ...martCard module 33 Removing smart card reader board 33 Installing smart card reader board 34 Speaker 35 Removing the speaker 35 Installing the speaker 36 System board 36 Removing system board 36 Installing system board 39 Display hinge cover 40 Removing display hinge cover 40 Installing display hinge cover 41 Display assembly 41 Removing display assembly 41 Installing display assembly 45 Display b...

Page 5: ...9 Contactless smart card 59 Display specification 59 Keyboard specification for Latitude 5490 60 Keyboard hot key definitions for Latitude 5490 60 Touch pad specifications 61 Battery specifications 62 AC Adapter specifications 62 System dimensions 63 Operating Conditions 63 4 Technology and components 65 Power adapter 65 DDR4 65 DDR4 Details 65 Memory Errors 66 HDMI 1 4 66 HDMI 1 4 Features 67 Adv...

Page 6: ...ions 78 POST Behavior screen options 79 Manageability 80 Virtualization support screen options 80 Wireless screen options 81 Maintenance screen options 81 6 Software 83 Operating system configurations 83 Downloading drivers 83 Chipset driver 83 Serial IO driver 84 Graphics controller driver 84 USB drivers 84 Network drivers 85 Realtek Audio 85 Serial ATA drivers 85 Security drivers 86 7 Troublesho...

Page 7: ... advanced power management features Unplugging pressing and holding the power button for 15 seconds should discharge residual power in the system board notebooks Bonding Bonding is a method for connecting two or more grounding conductors to the same electrical potential This is done through the use of a field service electrostatic discharge ESD kit When connecting a bonding wire ensure that it is ...

Page 8: ...and bonding wire can be either directly connected between your wrist and bare metal on the hardware if the ESD mat is not required or connected to the anti static mat to protect hardware that is temporarily placed on the mat The physical connection of the wrist strap and bonding wire between your skin the ESD mat and the hardware is known as bonding Use only Field Service kits with a wrist strap m...

Page 9: ...ON If your computer has an RJ45 port disconnect the network cable by first unplugging the cable from your computer 5 Disconnect your computer and all attached devices from their electrical outlets 6 Open the display 7 Press and hold the power button for few seconds to ground the system board CAUTION To guard against electrical shock unplug your computer from the electrical outlet before performing...

Page 10: ...tor port Chassis frame LED board SmartCard module Speaker System board Display hinge cover Display assembly Display bezel Display panel Display eDP cable Camera Display hinges Display back cover assembly Palm rest Recommended tools The procedures in this document require the following tools Phillips 0 screwdriver Phillips 1 screwdriver Plastic scribe NOTE The 0 screw driver is for screws 0 1 and t...

Page 11: ... Hard drive 4 Chassis frame 5 8 Touchpad panel button 2 Smart card module 2 Subscriber Identity Module SIM board Removing the Subscriber Identification Module card CAUTION Removing the SIM card when the computer is on may cause data loss or damage the card Ensure your computer is turned off or the network connections are disabled 1 Insert a paperclip or a SIM card removal tool into the pinhole on ...

Page 12: ...sh the SIM card tray into the slot until it clicks into place Base cover Removing the base cover 1 Follow the procedure in Before working inside your computer 2 To remove the base cover a Loosen the 8 M2 0x6 captive screws that secure the base cover to the system 1 b Pry the base cover from therecess at the top edge 2 and lift the base cover away from the system NOTE You may need a plastic scribe ...

Page 13: ...Removing and installing components 13 ...

Page 14: ...ore working inside your computer 2 Remove the base cover 3 To remove the battery a Disconnect the battery cable from the connector on the system board 1 and unroute the cable from the routing channel b Loosen the single M2x6 captive screw that secures the battery to the system 2 c Lift the battery away from the system 3 Installing the battery 1 Insert the battery into the slot on the system 2 Rout...

Page 15: ...l Removing the SSD card 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the Solid State Drive SSD card a Remove the single M2x3 screw that secures the SSD to the system 1 b Peel the adhesive mylar shield that secures the SSD card 2 NOTE Need to be removed carefully in order to be reused on the replacement SSD c Slide and lift the SSD fr...

Page 16: ...the a battery b base cover 5 Follow the procedure in After working inside your computer Removing the SSD frame 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c SSD card 3 To remove the SSD frame a Remove the single M2x3 screw that secures the SSD frame to the system 1 b Lift the SSD frame away from the system 2 16 Removing and installing component...

Page 17: ...er working inside your computer Hard drive Removing hard drive 1 Follow the procedure in Before working inside your computer 2 Remove the a battery b base cover 3 To remove the hard drive a Disconnect the hard drive cable from the connector on the system board 1 b Remove the four M2 x 2 7 2 7 screws that secure the hard drive to the system 2 c Lift the hard drive away from the system Removing and ...

Page 18: ...5 Follow the procedures in After working inside your system Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the coin cell battery a Disconnect the coin cell battery cable from the connector on the system board 1 b Lift the coin cell battery to release from the adhesive and lift it away fr...

Page 19: ...g WLAN card 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the WLAN card a Remove the single M2x3 screw that secures the WLAN card bracket to the system 1 b Remove the WLAN card bracket that secures the WLAN antenna cables 2 c Disconnect the WLAN antenna cables from the connectors on the WLAN card 3 d Lift the WLAN card away from the c...

Page 20: ...he single M2x3 screw to secure the WLAN card to the system 5 Install the a battery b base cover 6 Follow the procedure in After working inside your computer WWAN card optional This is optional as the system might not ship with WWAN card Removing the WWAN card 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the WWAN card 20 Removing and ...

Page 21: ... on the system 2 Connect the WWAN antenna cables to the connectors on the WWAN card 3 Replace the screw to secure the WWAN card to the computer 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer Memory modules Removing the memory module 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the me...

Page 22: ...hen depress the module until the clips secure the memory module 2 Install the a battery b base cover 3 Follow the procedure in After working inside your computer Keyboard Removing keyboard lattice 1 Follow the procedure in Before working inside your computer 2 Pry the keyboard lattice from the edges 1 and lift the lattice away from the system 2 NOTE Gently pull or lift keyboard lattice in clockwis...

Page 23: ...he keyboard 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c keyboard lattice 3 To remove the keyboard a Lift the latch and disconnect the keyboard cable from the connector on the system 1 b Lift the latch and disconnect the keyboard backlight cables from the connector on the system 2 3 4 NOTE Number of cables to disconnect is based on the keyboar...

Page 24: ...o the system 1 e Pry the keyboard from the bottom side and lift it away from the system 2 along with the keyboard cable and the keyboard back light cable WARNING Gently pull the keyboard cable and the keyboard back light cables routed under the system to avoid damage to the cables 24 Removing and installing components ...

Page 25: ...Removing and installing components 25 ...

Page 26: ... not removed the battery you must connect the battery cable to the system board 6 Install the a keyboard lattice b battery c base cover 7 Follow the procedure in After working inside your computer Heat sink Removing the heat sink 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the heat sink a Remove the four M2x3 screws that secure the ...

Page 27: ...l the a battery b base cover 4 Follow the procedure in After working inside your computer System fan Removing the system fan 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c hard drive d chassis frame 3 To remove the system fan a Disconnect the system fan cable from the connector on the system board 1 b Lift the system fan away from the computer 2...

Page 28: ...procedure in After working inside your computer Power connector port Removing the power connector port 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the power connector port a Remove the screw that secures the display cable on the system board 1 b Disconnect the power connector cable from the connector on the system board 2 28 Removin...

Page 29: ...t down 2 Place the metal bracket on the power connector port 3 Replace the single M2x3 screw to secure the power connector bracket to the power connector port 4 Connect the power connector cable to the connector on the system board 5 Replace the screw that secures the display cable on the system board 6 Install the a battery b base cover 7 Follow the procedure in After working inside your computer...

Page 30: ...d disconnect the keyboard backlight cable and the keyboard cable from the connector 2 3 4 5 on the system NOTE There may be more than one cable to disconnect based on the keyboard type 4 To remove the chassis frame a Remove the five M2x3 screws and eight M2x5 screws that secure the chassis frame to the system 1 b Lift the chassis frame away from the system 2 30 Removing and installing components ...

Page 31: ...cable to the connector on the system NOTE There may be more than one cable to connect based on keyboard types The keyboard cables need to go through the chassis frame not under it 4 Route the WLAN cables through the routing channels 5 Install the a WWAN card optional b WLAN card c SSD frame d SSD card e hard drive f battery g base cover 6 Follow the procedure in After working inside your system Re...

Page 32: ...emove the LED board a Lift the latch and remove the LED cable connected to the connector on the LED board 1 b Remove the M2 0x2 0 screw that secures the LED board to the system 2 c Lift the LED board away from the connector 4 Installing LED board 1 Place the LED board in its slot on the system 2 Replace the M2 0x2 0 screw to secure the LED board to the system 32 Removing and installing components ...

Page 33: ... board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c hard drive d SSD card e SSD frame f WLAN card g WWAN card optional h chassis frame 3 To release the smart card reader board a Lift the latch and disconnect the smart card reader board cable from the connector 1 b Lift the latch and disconnect the touchpad cable from the connector 2 c Peel the...

Page 34: ...with the tabs on the chassis 2 Replace the 2 M2x3 screws to secure the smart card reader board to the system 3 Connect the touchpad cable to its connector on the system board 4 Affix the smart card reader board cable and connect the cable to the connector 5 Install the a chassis frame b WWAN card optional c WLAN card d SSD frame e SSD card f hard drive g battery h base cover 6 Follow the procedure...

Page 35: ... battery c memory module d hard drive e SSD card f SSD frame g WLAN card h WWAN card optional i keyboard lattice j keyboard k chassis frame l system board 3 To remove the speakers a Release the speaker cable through the routing channels 1 b Lift the speaker away from the computer 2 Removing and installing components 35 ...

Page 36: ...w the procedure in After working inside your computer System board Removing system board 1 Follow the procedure in Before working inside your computer 2 Remove the a SIM card b base cover c battery d memory module e hard drive assembly f SSD card g SSD frame h WLAN card i WWAN card optional j keyboard lattice k keyboard l heat sink m chassis frame n system fan 3 Disconnect the following cables fro...

Page 37: ...e metal display cable bracket from the system 2 d Disconnect the display cables from the connectors on the system board 3 4 e Disconnect the power connector port cable from the connector on the system board 5 f Remove the two M2x5 screws that secure the type C USB bracket in place 6 NOTE The metal bracket secures the DisplayPort over USB Type C g Lift the metal bracket away from the system 7 Remov...

Page 38: ...5 To remove the system board a Remove the four M2x3 screws that secure the system board in place 1 b Lift the system board away from the system 2 38 Removing and installing components ...

Page 39: ...he power connector port cable to the connector on the system board 6 Connect the display cable to the connector on the system board 7 Place the display cable metal bracket to its place over the display cable 8 Replace the two M2x3 screws to secure the metal bracket 9 Connect the following cables a Touchpad cable b LED board cable c USH board cable d speaker cable 10 Install the a system fan b chas...

Page 40: ...edure in Before working inside your computer 2 Remove the a base cover 3 Disconnect the battery cable from the system board 4 To remove the display hinge cover a Remove the M2x3 screw that secures the display hinge cover to the chassis 1 b Lift the display hinge cover away from the display hinge 2 c Repeat step a and step b to remove the other display hinge cover 40 Removing and installing compone...

Page 41: ...bly 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c WLAN card d WWAN card optional e display hinge cover 3 To disconnect the display cable a Release the WLAN and WWAN cables from the routing channels 1 b Remove the two M2x3 screws that secure the display cable bracket in place 2 c Remove the display cable bracket that secures the display cable fr...

Page 42: ...the display assembly a Remove the two M2x5 screws that secure the display assembly to the computer 1 b Release the WLAN cable and display cable through the routing channels 2 3 42 Removing and installing components ...

Page 43: ...5 Turn over the computer 6 To remove the display assembly a Remove the two M2x5 screws that secure the display assembly to the computer 1 b Open the display 2 Removing and installing components 43 ...

Page 44: ...c Lift the display assembly from the computer 44 Removing and installing components ...

Page 45: ...e the screw to secure the display cable to the system 7 Connect the display cable to the connector on the system board 8 Place the metal bracket to secure the display cable 9 Replace the M2x3 screws to secure the metal bracket to the system 10 Route the WLAN and WWAN cables through the routing channels 11 Install the a hinge cover b WWAN card optional c WLAN card d hinge cover e battery f base cov...

Page 46: ...Lift the display bezel to release it 2 c Pry the edges on the side of the display to release the display bezel 3 4 5 CAUTION The adhesive used on the LCD bezel to seal it with the LCD itself makes it hard to remove the bezel as the adhesive is very strong and tends to stay stuck to the LCD portion and can peel the layers up or crack the glass when trying to pry the two items apart Installing displ...

Page 47: ...al d WLAN card e battery f base cover 4 Follow the procedure in After working inside your computer Display panel Removing display panel 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c WLAN card d WWAN card optional e display hinge cover f display assembly g display bezel 3 Remove the four M2x3 screws that secure the display panel to the display a...

Page 48: ... to the connector and affix the adhesive strip 2 Affix the conductive tape to secure the display cable 3 Replace the display panel to align with the screw holders on the display assembly 4 Replace the four M2x3 screws to secure the display panel to the display assembly 5 Install the a display bezel b display assembly c display hinge cover d WLAN card e WWAN card optional f battery g base cover 6 F...

Page 49: ...bly g display bezel h display panel 3 Disconnect the display cable from the camera 1 4 Peel the display cable from the adhesive to remove it from the display 2 Installing display cable 1 Affix the display cable to the display back cover 2 Affix the conductive tape to the display cable 3 Install the a display panel b display bezel c display assembly d display hinge cover Removing and installing com...

Page 50: ...n Before working inside your computer 2 Remove the a base cover b battery c WLAN card d WWAN card optional e display hinge cover f display assembly g display bezel h display panel 3 To remove the camera a Disconnect the camera cable from the connector 1 b Carefully pry and remove the camera module from the display back cover 2 50 Removing and installing components ...

Page 51: ...rocedure in After working inside your computer Display hinges Removing display hinge 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c WLAN card d WWAN card optional e display hinge cover f display assembly g display bezel 3 To remove the display hinge a Remove the 6 M2 5x3 screws that secure the display hinge to the display assembly 1 b Lift the d...

Page 52: ...l the other display hinge 4 Install the a display bezel b display assembly c display hinge cover d WLAN card e WWAN card optional f battery g base cover 5 Follow the procedure in After working inside your computer Display back cover assembly Removing the display back cover assembly 1 Follow the procedure in Before working inside your computer 2 Remove the 52 Removing and installing components ...

Page 53: ...ponent after removing all the components Installing the display back cover assembly 1 Place the display back cover assembly on a flat surface 2 Install the a camera b display cable c display hinge d display panel e display bezel f display assembly g display hinge cover h WLAN card i WWAN card optional j memory module k battery l base cover 3 Follow the procedure in After working inside your comput...

Page 54: ...attery d memory module e hard drive f SSD card g SSD frame h WLAN card i WWAN card optional j keyboard lattice k keyboard l heat sink m system fan n chassis frame o system board p display hinge cover q display assembly 3 The palm rest is the remaining component after removing all the components 54 Removing and installing components ...

Page 55: ...er c system board d system fan e chassis frame f heat sink assembly g keyboard h keyboard lattice i WWAN card optional j WLAN card k SSD frame l SSD card m hard drive n memory module o battery p base cover q SIM card 3 Follow the procedure in After working inside your computer Removing and installing components 55 ...

Page 56: ...cifications AC Adapter specifications System dimensions Operating Conditions Processor Your system is built with Intel Dual and Quad Core processors Table 2 Processor specifications Processors Support List UMA Graphics Intel Core i3 7130U Dual Core 3M Cache 2 7GHz 15W Intel HD Graphics 620 Intel Core i5 7300U Dual Core 3M Cache 2 6GHz 15W vPro Intel HD Graphics 620 Intel Core i5 8250U Quad Core 6M...

Page 57: ...order you will see either a HDD or M 2 PCIe SSD in your system Feature Specification Storage HDD 2 5 inch up to 1 TB Hybrid OPAL SED options SSD M 2 2280 SATA up to 512 GB OPAL SED options SSD M 2 2230 PCIe NVMe up to 512GB SSD M 2 2280 PCIe x2 NVMe up to 1 TB OPAL SED options Dell Fast Response Free Fall Sensor and HDD Isolation standard feature Audio specifications Feature Specification Types Hi...

Page 58: ...upport HDMI 2 0 VGA connector Discrete Feature Specification Type Discrete UMA controller NVIDIA GeForce MX130 GDDR5 Bus type Internal PCIe 3 0 Camera option This topics lists out the detailed camera specifications for your system Table 4 Camera specification Camera type HD fixed focus IR Camera Optional Sensor type CMOS sensor technology Resolution Motion video Up to 1280 X 720 1 MP Resolution St...

Page 59: ...eakers Noise reducing array microphones Volume control buttons supports hot key keyboard button Docking DisplayPort over USB Type C Noble Wedge Lock slot Contactless smart card Feature Specification Supported Smart Cards Technologies FIPS 201 Contacted Smart Card Display specification Feature Specification Type options FHD WVA 1920 x 1080 Anti glare 16 9 WLED HD 1366 x 768 Anti glare 16 9 WLED FHD...

Page 60: ...05 mm key pitch Y 19 05 mm key pitch Backlit keyboard option Yes optional Keyboard hot key definitions for Latitude 5490 Table 7 Keyboard hot key definitions Fn Key Combination Function Fn ESC Fn Toggle Fn F1 Speaker Mute Fn F2 Volume Down Fn F3 Volume Up Fn F4 Mic Mute Fn F5 Num Lock Fn F6 Scroll Lock Fn F8 Display Toggle Win P Fn F9 Search Fn F10 Keyboard backlight on off Fn F11 Brightness down ...

Page 61: ...upport 4 fingers Supported Gestures Windows 10 Cursor moving Supported Clicking tapping Supported Click and drag Supported 2 finger scroll Supported 2 finger Pinch Zoom Supported 2 finger tap Right Clicking Supported 3 finger tap Invoke Cortana Supported 3 finger swipe up See all open windows Supported 3 finger swipe down Show the desktop Supported 3 finger swipe right or left Switch between open ...

Page 62: ... 95 9mm 3 78 inch Height 7 05mm 0 28 inch Weight 340 00 g Voltage 42 WHr 11 4 VDC 51 WHr 11 4 VDC 68 WHr 7 6 VDC Life span 300 discharge recharge cycles Temperature range Operating Charge 0 C to 50 C 32 F to 122 F Discharge 0 C to 70 C 32 F to 158 F Operating 0 C to 35 C 32 F to 95 F Non operating 20 C to 65 C 4 F to 149 F Coin cell battery 3 V CR2032 lithium coin cell AC Adapter specifications Fe...

Page 63: ...Temperature range Operating 0 C to 40 C 32 F to 104 F Temperature range Non Operating 40 C to 70 C 40 F to 158 F System dimensions Table 9 System dimensions Touch Weight pounds kilogram Start from 3 52 lb 1 60 kg Dimensions inches Height Touch system Front 20 3 mm 0 8 inch Back 20 5 mm 0 8 inch Non touch system Front 20 3 mm 0 8 inch Back 20 5 mm 0 8 inch Width 333 4 mm 13 1 inch Depth 228 9 mm 9 ...

Page 64: ...95 non condensing Altitude maximum Operating 3048 m 10 000 ft Storage 10668 m 35 000 ft Shock Operating 160 G with pulse duration of 2 ms equivalent to 80 in sec Storage 160 G with pulse duration of 2 ms equivalent to 80 in sec Vibration Operating 0 66 Grms Storage 1 33 Grms 64 Technical specifications ...

Page 65: ...hnologies and allows up to 512 GB in capacity compared to the DDR3 s maximum of 128 GB per DIMM DDR4 synchronous dynamic random access memory is keyed differently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system DDR4 needs 20 percent less or just 1 2 volts compared to DDR3 which requires 1 5 volts of electrical power to operate DDR4 also supports...

Page 66: ...he system or under the keyboard as in some portable systems HDMI 1 4 This topic explains the HDMI 1 4 and its features along with the advantages HDMI High Definition Multimedia Interface is an industry supported uncompressed all digital audio video interface HDMI provides an interface between any compatible digital audio video source such as a DVD player or A V receiver and a compatible digital au...

Page 67: ...and functionality of a digital interface while also supporting uncompressed video formats in a simple cost effective manner Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound HDMI combines video and multichannel audio into a single cable eliminating the cost complexity and confusion of multiple cables currently used in A V systems HDMI supports communica...

Page 68: ... of eight connections in the connectors and cabling USB 3 0 USB 3 1 Gen 1 utilizes the bidirectional data interface rather than USB 2 0 s half duplex arrangement This gives a 10 fold increase in theoretical bandwidth With today s ever increasing demands placed on data transfers with high definition video content terabyte storage devices high megapixel count digital cameras etc USB 2 0 may not be f...

Page 69: ...nd only come into contact when connected to a proper SuperSpeed USB connection Windows 8 10 will be bringing native support for USB 3 1 Gen 1 controllers This is in contrast to previous versions of Windows which continue to require separate drivers for USB 3 0 USB 3 1 Gen 1 controllers Microsoft announced that Windows 7 would have USB 3 1 Gen 1 support perhaps not on its immediate release but in a...

Page 70: ... up to 60 watts for example The USB Power Delivery specification ups this power delivery to 100 watts It s bi directional so a device can either send or receive power And this power can be transferred at the same time the device is transmitting data across the connection This could spell the end of all those proprietary laptop charging cables with everything charging via a standard USB connection ...

Page 71: ...equence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from includi...

Page 72: ...e you use System Setup it is recommended that you write down the System Setup screen information for future reference CAUTION Unless you are an expert computer user do not change the settings for this program Certain changes can cause your computer to work incorrectly Accessing System Setup 1 Turn on or restart your computer 2 After the white Dell logo appears press F2 immediately The System Setup...

Page 73: ...s disabled UEFI Boot Path Security This options controls whether or not the system will prompt the user to enter the Admin password when booting a UEFI boot path from the F12 Boot Menu Always Except Internal HDD enabled by default Always Never Date Time Allows you to change the date and time System Configuration screen options Option Description Integrated NIC Allows you to configure the integrate...

Page 74: ...lt Unobtrusive Mode This option when enabled pressing Fn F7 turns off all light and sound emissions in the system To resume normal operation press Fn F7 again This option is disabled by default Miscellaneous Devices Allows you to enable or disable the following devices Enable Camera This option is enabled by default Enable Hard Drive Free Fall Protection This option is enabled by default Enable Se...

Page 75: ...ng Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set Default setting Allow Non Admin Password Changes is selected Non Admin Setup Changes Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set If disabled the setup options are locked by the admin password...

Page 76: ...lt setting Enabled Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set Default Setting Disabled Master Password Lockout Allows you to disable master password support Hard disk password need to be cleared before the setting can be changed Enable Master Password Lockout Default setting Disabled Secure Boot screen options Option Description Secure...

Page 77: ...in the context of the main OS The options are Disabled Enabled Software Controlled default Enclave Memory Size This option sets SGX Enclave Reserve Memory Size The option are 32 MB 64 MB 128 MB Performance screen options Option Description Multi Core Support This field specifies whether the process has one or all cores enabled The performance of some applications improves with the additional cores...

Page 78: ...kdays Select Days Default setting Disabled USB Wake Support Allows you to enable USB devices to wake the system from Standby NOTE This feature is only functional when the AC power adapter is connected If the AC power adapter is removed during Standby the system setup removes power from all the USB ports to conserve battery power Enable USB Wake Support Wake on Dell USB C Dock This option is enable...

Page 79: ...option is enabled by default Primarily AC use Custom If Custom Charge is selected you can also configure Custom Charge Start and Custom Charge Stop NOTE All charging mode may not be available for all the batteries To enable this option disable the Advanced Battery Charge Configuration option Type C Connector Power This option lets you set the maximum power that can be drawn from the Type C connect...

Page 80: ...go if your image match screen resolution Enable Full Screen Logo Warnings and Error This option will cause the boot process to only pause when warnings or errors are detected Prompt on Warnings and Errors This option is enabled by default Continue on Warnings Continue on Warnings and Errors NOTE Error deemed critical to the operation of the system hardware will always halt the system Manageability...

Page 81: ...hey cannot be enabled or disabled independently Wireless Device Enable Allows you to enable or disable the internal wireless devices WWAN GPS WLAN Bluetooth All the options are enabled by default Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not ...

Page 82: ...Option Description BIOS Recovery from Hard Drive enabled by default BIOS Auto Recovery Always perform Integrity Check 82 System setup options ...

Page 83: ...Click Drivers and Downloads 5 Select the operating system installed on your notebook 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your notebook 8 After the download is complete navigate to the folder where you saved the driver file 9 Double click the driver file icon and follow the instructions on the screen Chipset driver The chipset dri...

Page 84: ...era and keyboard and are installed Figure 4 Serial IO driver Graphics controller driver Verify if the graphics controller driver is already installed in the computer Table 13 Graphics controller driver Before Installation After Installation USB drivers Verify if the USB drivers are already installed in the computer 84 Software ...

Page 85: ...dio Verify if audio drivers are already installed in the computer Table 15 Realtek audio Before Installation After Installation Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance Using the default Windows storage drivers is not recommended Verify if the default serial ATA drivers are installed in the computer Software 85 ...

Page 86: ... security devices in the Device Manager Security device drivers Verify if the security device drivers are installed in the computer Fingerprint sensor drivers Verify if the Fingerprint sensor drivers are installed in the computer 86 Software ...

Page 87: ... ePSA diagnostics 1 Power on the computer 2 As the computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option 4 Click the arrow key at the bottom left corner Diagnostics front page is displayed 5 Press the arrow in the lower right corner to go to the page listing The items detected are listed 6 To run a diagnostic test on a specific device pre...

Page 88: ...tems are unaffected by the RTC reset Service Tag Asset Tag Ownership Tag Admin Password System Password HDD Password Key Databases System Logs The following items may or may not reset based on your custom BIOS setting selections The Boot List Enable Legacy OROMs Secure Boot Enable Allow BIOS Downgrade 88 Troubleshooting ...

Page 89: ... service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link based on...

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