Dell Inspiron 8200, Technical Specifications, Page: 35 / 57

A solid blue screen appears
A program is designed for an earlier Windows operating system
Internet Connection Problems
If you have a problem with your Internet connection
E-Mail Problems
Resolving Other Technical Problems
HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen.
Turn the computer off — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving
your mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on
the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown. You might lose data if you
are unable to perform a Microsoft Windows shutdown.
Run the Program Compatibility Wizard
Windows XP provides a Program Compatibility Wizard that configures a program to run in an environment more similar to older Windows
operating system environments.
1. Click the Start button, point to All Programs — > Accessories , and then click Program Compatibility Wizard .
2. On the welcome screen, click Next .
3. Follow the instructions on the screen.
Review " Modem Problems ."
Turn off call waiting (catch-phone) — See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
Windows XP
1. Click the Start button, and then click Control Panel .
2. Click Printers and Other Hardware , and then click Phone and Modem Options .
3. Click to highlight your connection type in the displayed list.
4. Click the Dialing Rules tab, and then click Edit .
5. Click to place a checkmark in the To Disable Call Waiting box.
6. Select the disable code from the drop down menu (for example, *70).
7. Click Apply , and then click OK .
Windows Me
1. Click the Start button, point to Settings , and then click Control Panel .
2. Double-click the Modems icon.
3. In the Modems Properties window, click Dialing Properties .
4. Ensure that To disable call waiting, dial: is checked, and then select the proper code according to the information in your telephone
directory.
5. Click Apply , and then click OK .
6. Close the Modems Properties window.
7. Close the Control Panel.
Windows 2000
1. Click the Start button, point to Settings , and then click Control Panel .
2. Double-click the Phone and Modems Options icon.
3. In the Locations window, select the location for which you want to disable call waiting, and then click Edit .
4. Ensure that To disable call waiting, dial: is checked and then select the proper code according to the information in your telephone
directory.
5. Click Apply and then click OK .
6. Close the Phone and Modems Options window.
7. Close the Control Panel.
Be sure that you have subscribed to an Internet service provider — Contact an Internet service provider to subscribe.
Ensure that you are connected to the Internet — With the Outlook Express e-mail program open, click File . If Work Offline has a check
next to it, click the check to remove it and connect to the Internet.