Dell Inspiron 7591 2-in-1 Service Manual Download Page 28

Page: 28 / 80

Post-requisites

Replace the

base cover

Solid-state drive

Removing the solid-state drive

NOTE:

Before working inside your computer, read the safety information that shipped with your computer and follow

the steps in

Before working inside your computer

. After working inside your computer, follow the instructions in

After

working inside your computer

. For more safety best practices, see the Regulatory Compliance home page at

www.dell.com/regulatory_compliance

CAUTION:

Solid-state drives are fragile. Exercise care when handling the solid-state drive.

CAUTION:

To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

Prerequisites

Remove the

base cover

Procedure to remove M.2 2230 solid-state drive

1. Remove the two screws (M2x3) that secure the solid-state drive to the palm-rest assembly.
2. Slide and remove the solid-state drive bracket from the solid-state drive slot.

Removing and installing components

Summary of Contents for Inspiron 7591 2-in-1

Page 1: ...Inspiron 7591 2in1 Service Manual Regulatory Model P84F Regulatory Type P84F001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 07 Rev A00 ...

Page 3: ...ireless card 18 Power adapter port 21 I O board 23 Fan 26 Solid state drive 28 Coin cell battery 32 Hard drive 34 Touchpad 38 Speakers 41 Heat sink 43 Display assembly 45 System board 49 Keyboard 55 Power button with fingerprint reader 60 Palm rest and antenna assembly 62 3 Device drivers 66 Intel Chipset Software Installation Utility 66 Video drivers 66 Intel Serial IO driver 66 Intel Trusted Exe...

Page 4: ...76 Clearing BIOS System Setup and System passwords 76 5 Troubleshooting 77 Enhanced Pre Boot System Assessment ePSA diagnostics 77 Running the ePSA diagnostics 77 System diagnostic lights 77 Recovering the operating system 78 Flashing BIOS USB key 78 Flashing the BIOS 79 Enabling Intel Optane memory 79 Disabling Intel Optane memory 79 WiFi power cycle 79 Flea power release 80 4 Contents ...

Page 5: ...nside your computer ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself...

Page 6: ...ield Service kit includes three main components anti static mat wrist strap and bonding wire Components of an ESD field service kit The components of an ESD field service kit are Anti Static Mat The anti static mat is dissipative and parts can be placed on it during service procedures When using an anti static mat your wrist strap should be snug and the bonding wire should be connected to the mat ...

Page 7: ...orming service and that they use anti static bags for transporting sensitive components Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell it is critical to place these parts in anti static bags for safe transport Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment CAUTION Do no...

Page 8: ...gnetic surfaces Ensure that the screws are not left attached to such surface when replacing a component NOTE Screw color may vary with the configuration ordered Table 1 Screw list Component Secured to Screw type Quantity Screw image Base cover Palm rest assembly M2x4 6 Battery Palm rest assembly M1 6x4 1 Battery Palm rest assembly M2x2 Big Head 4 Fan Palm rest assembly M2x2 2 Display hinges Palm r...

Page 9: ...ons in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Loosen the two captive screws that secure the base cover to the palm rest assembly 2 Remove the seven screws M2x4 that secure the base cover to the palm rest assembly 3 Using a plastic scribe pry the base cover from the tabs on the hinge...

Page 10: ...NOTE Disconnect the battery cable only when you continue to remove other components from your computer 5 Disconnect the battery cable from the system board 10 Removing and installing components ...

Page 11: ...omputer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the battery cable to the system board if applicable 2 Align the tabs on the base cover with the slots on the palm rest assembly and snap the base cover to the palm rest assembly Removing and installing...

Page 12: ...eplace the seven screws M2x4 that secure the base cover to the palm rest assembly 4 Tighten the two captive screws that secure the base cover to the palm rest assembly 12 Removing and installing components ...

Page 13: ...st the battery Ensure any screws during the servicing of this product are not lost or misplaced to prevent accidental puncture or damage to the battery and other system components If a battery gets stuck in a device as a result of swelling do not try to free it as puncturing bending or crushing a Lithium ion battery can be dangerous In such an instance contact for assistance and further instructio...

Page 14: ...5 Turn the computer over open the display and then press and hold the power button for five seconds to ground the system board 14 Removing and installing components ...

Page 15: ...g inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Using the alignment posts place the battery on the palm rest assembly 2 Tighten the captive screw that secures the battery to the palm rest assembly 3 Replace the two screws M2x3 that secure the battery to the palm rest assembly 4 Connect the battery cable...

Page 16: ...follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Lift the flap to access the memory module 16 Removing and installing components ...

Page 17: ...king inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Lift the flap to access the memory m...

Page 18: ... Post requisites Replace the base cover Wireless card Removing the wireless card NOTE Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance ...

Page 19: ...crew M2x3 that secures the wireless card bracket to the wireless card and palm rest assembly 3 Remove the wireless card bracket from the wireless card 4 Disconnect the antenna cables from the wireless card 5 Slide and remove the wireless card from the wireless card slot Removing and installing components 19 ...

Page 20: ...enna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card that is supported by your computer Table 2 Antenna cable color scheme Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black 2 Align the notch on the wireless card with the tab on the wireless card slot and insert the wireless card...

Page 21: ...more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the two screws M2 5x4 that secure the left display hinge to the system board 2 Lift the left display hinge from the system board 3 Disconnect the power adapter port cable from the system board 4 Remove the screw M2x3 that secures the power ...

Page 22: ... For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the power adapter port into the slot on the palm rest assembly 2 Replace the screw M2x3 that secures the power adapter port to the palm rest assembly 3 Connect the power adapter port cable to the system board 4 Close the left display hinge 5 Replace the two screws M2 5x4 ...

Page 23: ... more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Using the pull tab disconnect the I O board cable from the I O board 2 Open the latch and disconnect the fingerprint reader cable from the I O board 3 Disconnect the coin cell battery cable from the I O board 4 Remove the two screws M2 5x4 that s...

Page 24: ...6 Remove the screw M2x3 that secures the I O board to the palm rest assembly 7 Slide and lift the I O board off the palm rest assembly 24 Removing and installing components ...

Page 25: ...e 1 Slide the I O board into the slots on the palm rest assembly 2 Align the screw hole on the I O board with the screw hole on the palm rest assembly and replace the screw M2x3 that secures the I O board to the palm rest assembly 3 Close the right display hinge 4 Replace the two screws M2 5x4 that secure the right display hinge to the I O board 5 Connect the coin cell battery cable to the I O boa...

Page 26: ...side your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Disconnect the fan cable from the system board 2 Remove the two screws M2x3 that secure the fan to the palm rest assembly 3 Lift the fan off the palm rest assembl...

Page 27: ...uter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Using the alignment posts place the fan on the palm rest assembly 2 Replace the two screws M2x3 that secure the fan to the palm rest assembly 3 Connect the fan cable to the system board Removing and installing co...

Page 28: ...actices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites Remove the base cover Procedure to remove M 2 2230 solid state drive 1 Remove the two screws M2x3 that se...

Page 29: ...solid state drive 1 Remove the two screws M2x3 that secure the solid state drive Intel Optane storage module shield to the palm rest assembly 2 Slide and remove the solid state drive Intel Optane storage module shield from the solid state drive slot 3 Slide and remove the solid state drive Intel Optane storage module from the solid state drive slot Removing and installing components 29 ...

Page 30: ...re fragile Exercise care when handling the solid state drive Procedure to replace M 2 2230 solid state drive 1 Align the notch on the solid state drive with the tab on the solid state drive slot 2 Slide the solid state drive firmly into the solid state drive slot at an angle 3 Press the other end of the solid state drive and replace the screw M2x3 that secures the solid state drive to the palm res...

Page 31: ...olid state drive Intel Optane storage module firmly into the solid state drive slot at an angle 3 Slide the solid state drive Intel Optane storage module shield firmly into the solid state drive slot at an angle Secure the tab on the solid state drive slot with the slot on the solid state drive bracket 4 Replace the two screws M2x3 that secure the solid state drive Intel Optane storage module shie...

Page 32: ... inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites Remove the base cover Procedure 1 Disconnect the coin cell b...

Page 33: ... your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the palm rest assembly 2 Connect the coin cell battery cable to the I O board Removing and installing components 33 ...

Page 34: ...ompliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Open the latch and disconnect the hard drive cable from the system board 2 Remove the three screw...

Page 35: ...he interposer from the hard drive assembly 5 Remove the four screws M3x3 that secure the hard drive bracket to the hard drive 6 Lift the hard drive off of the hard drive bracket Removing and installing components 35 ...

Page 36: ... best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Place the hard drive into the hard drive bracket 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive and then replace the four screws M3x3 that secure the hard drive bracket to the h...

Page 37: ... on the palm rest assembly 5 Replace the three screws M2x3 that secure the hard drive assembly to the palm rest assembly 6 Connect the hard drive cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover Removing and installing components 37 ...

Page 38: ...tes 1 Remove the base cover 2 Remove the battery Procedure 1 Open the latch and disconnect the touchpad cable from the system board 2 Peel off the tapes that secure the touchpad assembly to the palm rest assembly 3 Peel off the tape that secures the speaker cable to the touchpad bracket 4 Remove the three screws M2x3 that secure the touchpad bracket to the palm rest assembly 5 Lift the touchpad br...

Page 39: ...working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the touchpad into the slot on the palm rest assembly 2 Replace the two screws M1 6x2 that secure the touchpad to the palm rest assembly Removing and installing components 39 ...

Page 40: ...ouchpad bracket to the palm rest assembly 5 Adhere the tape that secures the touchpad bracket to the palm rest assembly 6 Adhere the tapes that secure the touch pad assembly to the palm rest assembly 7 Slide the touchpad cable into the connector on the system board and close the latches to secure the cable 40 Removing and installing components ...

Page 41: ...ry Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Open the latch and disconnect the hard drive cable from the system board 2 Disconnect the speaker cable from the system board 3 Peel off the tapes and release the speaker cable from the routing guides on the palm rest assembly 4 Lift the right speaker from the palm r...

Page 42: ...liance Procedure 1 Using the alignment posts on the palm rest assembly place the left speaker on the palm rest assembly 2 Route the speaker cable through the routing guides on the palm rest assembly and adhere the tape secures the speaker cable to the palm rest assembly 3 Using the alignment posts on the palm rest assembly place the right speaker on the palm rest assembly 4 Adhere the tapes that s...

Page 43: ...page at www dell com regulatory_compliance NOTE The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove t...

Page 44: ...me page at www dell com regulatory_compliance CAUTION Incorrect alignment of the heat sink can damage the system board and processor NOTE If either the system board or the heat sink is replaced use the thermal pad paste provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 In sequential orde...

Page 45: ...ter For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the fan Procedure 1 Open the latch and disconnect the touchscreen board cable from the system board 2 Peel the tape to release the touchscreen board cable and remove the cable from the routing guides on the palm rest assembly 3 Using the pu...

Page 46: ...computer on a soft and clean surface to avoid scratching the display 6 Turn the computer over and remove the four screws M2 5x4 that secure the display hinges to the I O board and system board 7 Lift the display assembly off the palm rest assembly 46 Removing and installing components ...

Page 47: ...ety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure CAUTION Place the computer on a soft and clean surface to avoid scratching the display 1 Place the display assembly on the palm rest assembly Align the screw holes on the display hinges with the screw holes on the I O board and system board 2 Replace the four screws M2 5x4 that secure the dis...

Page 48: ...te the touchscreen board cable through the routing guides on the palm rest assembly and adhere the tape that secures the touchscreen board cable to the palm rest assembly 7 Slide the touchscreen board cable into the connector on the system board and close the latch to secure the cable 48 Removing and installing components ...

Page 49: ...ice Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the ...

Page 50: ...oard 4 Peel off the tape that secures the display cable to the system board 5 Disconnect the power adapter port cable from the system board 6 Open the latch and disconnect the keyboard backlight cable from the system board 7 Open the latch and disconnect the keyboard cable from the system board 8 Open the latch and disconnect the touchpad cable from the system board 9 Disconnect the speaker cable ...

Page 51: ...13 Remove the two screws M2x2 that secure the system board to the palm rest assembly 14 Lift the system board off the palm rest assembly Removing and installing components 51 ...

Page 52: ...tory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board Procedure 1 Align the screw holes on the sy...

Page 53: ...ide the touchpad cable to the system board and close the latch to secure the cable 8 Slide the keyboard cable to the system board and close the latch to secure the cable 9 Slide the keyboard backlight cable to the system board and close the latch to secure the cable 10 Connect the power adapter port cable to the system board 11 Adhere the tape that secures the display cable to the system board 12 ...

Page 54: ...13 Close the left display hinge 14 Replace the two screws M2 5x4 that secure the left display hinge to the system board 54 Removing and installing components ...

Page 55: ... and enter the Service Tag in the Service Tag Input field NOTE Service tag is the alphanumeric identifier located at the back side of your computer Keyboard Removing the keyboard NOTE Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions i...

Page 56: ...th fingerprint reader 13 Remove the system board Procedure 1 Peel the tapes that secure the antenna cables to the keyboard bracket 2 Remove the antenna cables from the routing guides on the keyboard bracket 3 Remove the 24 screws M1 2x1 4 that secures the keyboard bracket to the keyboard NOTE Lift the plastic sheet on the keyboard bracket to access the screws 4 Peel off the tapes that secure the k...

Page 57: ...6 Remove the 19 screws M1 2x1 5 that secure the keyboard to the palm rest assembly 7 Lift the keyboard off the palm rest assembly Removing and installing components 57 ...

Page 58: ...gulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the keyboard with the screw holes on the palm rest assembly 2 Replace the 19 screws M1 2x1 5 that secure the keyboard to palm rest assembly 3 Align the screws holes on the keyboard bracket with the screw holes on the keyboard 4 Adhere the tapes that secure the keyboard bracket to the palm rest ...

Page 59: ...c sheet on the keyboard bracket 7 Route the antenna cables through the routing guides on the keyboard bracket 8 Adhere the tapes that secure the antenna cables to the keyboard bracket Removing and installing components 59 ...

Page 60: ...orking inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance NOTE Applicable only for computers that are shipped with fingerprint reader Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the memory modules 4 Remove the solid state drive 5 Remove the hard drive 6 Remove the coin cell battery 7 Remove the w...

Page 61: ...rking inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance NOTE Applicable only for computers that are shipped with fingerprint reader Procedure 1 Place the fingerprint reader cable on the keyboard bracket 2 Adhere the fingerprint reader cable to the keyboard bracket 3 Slide and insert the power button with fingerprint re...

Page 62: ...eplace the battery 12 Replace the base cover Palm rest and antenna assembly Removing the palm rest and antenna assembly NOTE Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best p...

Page 63: ...ngerprint reader Procedure After performing the steps in prerequisites we are left with the palm rest Replacing the palm rest and antenna assembly NOTE Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your comp...

Page 64: ...ace the touch pad 7 Replace the hard drive 8 Replace the coin cell battery 9 Replace the solid state drive 10 Replace the I O board 11 Replace the power adapter port 12 Replace the wireless card 13 Replace the fan 14 Replace the memory modules 15 Replace the battery 16 Replace the base cover Procedure Place the palm rest on a flat surface 64 Removing and installing components ...

Page 65: ...Removing and installing components 65 ...

Page 66: ...l com support Intel Trusted Execution Engine Interface In the Device Manager check if the Intel Trusted Execution Engine Interface driver is installed Install the driver update from www dell com support Intel Virtual Button driver In the Device Manager check if the Intel Virtual Button driver is installed Install the driver updates from www dell com support Wireless and Bluetooth drivers In the De...

Page 67: ...s the user password type of hard drive installed and enabling or disabling base devices Entering BIOS setup program Turn on or restart your computer and press F2 immediately Navigation keys NOTE For most of the System Setup options changes that you make are recorded but do not take effect until you restart the system Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next...

Page 68: ...the ownership tag of the computer Manufacture Date Displays the manufacture date of the computer Ownership Date Displays the ownership date of the computer Express Service Code Displays the express service code of the computer Ownership Tag Displays the ownership tag of the computer Signed Firmware Update Displays whether the signed firmware update is enabled Battery Displays the battery health in...

Page 69: ...ive Resolution Displays the native resolution of the computer Audio Controller Displays the audio controller information of the computer Wi Fi Device Displays the wireless device information of the computer Bluetooth Device Displays the Bluetooth device information of the computer Table 4 System setup options Boot options menu Boot options Advanced Boot Options Enable UEFI Network Stack Enables or...

Page 70: ...ore Technology Drives Enables or disables various onboard drives M 2 PCIe SSD 0 SATA 2 Default ON SATA 0 Default ON Drive Information Displays the information of various onboard drives Miscellaneous Devices Enables or disables various onboard devices Enable Camera Enables or disables the camera Default ON Keyboard Illumination Configures the operating mode of the keyboard illumination feature Defa...

Page 71: ...t OFF Enable UEFI Capsule Firmware Updates Enables or disables BIOS updates through UEFI capsule update packages Computrace Enable or disable the BIOS module interface of the optional Computrace R Service from Absolute Software Intel Platform Trust Technology On Enables or disables Platform Trust Technology PTT visibility to the operating system Default ON PPI Bypass for Clear Commands Enables or ...

Page 72: ...ert Key Management Enable Custom Mode Enables or disables the keys in the PK KEK db and dbx security key databases to be modified Default OFF Custom Mode Key Management Selects the custom values for expert key management Default PK Table 10 System setup options Performance menu Performance Intel Hyper Threading Technology Enables or disables the Intel Hyper Threading Technology to use processor re...

Page 73: ...NOTE If enabled the computer will not go to sleep Intel Rapid Start will be disabled automatically and the operating system power option will be blank if it was set to Sleep Enable USB Wake Support Enables the USB devices to wake the computer from Standby mode Default OFF Enable Intel Speed Shift Technology Enables or disables Intel Speed Shift Technology support which enables the operating system...

Page 74: ... or errors are detected NOTE Errors deemed critical to the operation of the computer hardware will always halt the computer Table 14 System setup options Virtualization menu Virtualization Intel Virtualization Technology Enables the computer to run a virtual machine monitor VMM Default ON VT for Direct I O Enables the computer to perform Virtualization Technology for Direct I O VT d VT d is an Int...

Page 75: ... options SupportAssist menu SupportAssist Dell Auto operating system Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool Default 2 SupportAssist operating system Recovery Enables or disables the boot flow for SupportAssist operating system Recovery tool in the even of certain system errors Default ON System and...

Page 76: ...on the left pane The Passwords screen is displayed 2 Select System Password alter or delete the existing system password and press Enter 3 Select Admin Password alter or delete the existing setup password and press Enter NOTE If you change the System and or Admin password re enter the new password when prompted If you delete the System and or Setup password confirm the deletion when prompted 4 Pre...

Page 77: ...ont page is displayed 5 Click the arrow in the lower right corner to go to the page listing The items detected are listed 6 To run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test 7 Select the device from the left pane and click Run Tests 8 If there are any issues error codes are displayed Note the error code and validation number and contact Dell System d...

Page 78: ...ng system It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system It enables you to diagnose hardware issues repair your computer back up your files or restore your computer to its factory state You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary oper...

Page 79: ...y NOTE Applications may take up to three subsequent launches after enablement to see the full performance benefits Disabling Intel Optane memory CAUTION After disabling Intel Optane memory do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver NOTE Disab...

Page 80: ...at remains on the computer even after it has been powered off and the battery has been removed The following procedure provides the instructions on how to conduct flea power release 1 Turn off your computer 2 Disconnect the power adapter from your computer 3 Press and hold the power button for 15 seconds to drain the flea power 4 Connect the power adapter to your computer 5 Turn on your computer 8...

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