Dell Inspiron 11-3147 2-in-1 Owner'S Manual Download

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Summary of Contents for Inspiron 11-3147 2-in-1

Page 1: ...Inspiron 11 3147 2 in 1 Owner s Manual Computer Model Inspiron 11 3147 Regulatory Model P20T Regulatory Type P20T001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...Your Computer 11 Removing the Base Cover 12 Procedure 12 Replacing the Base Cover 13 Procedure 13 Removing the Battery 14 Prerequisites 14 Procedure 14 Replacing the Battery 16 Procedure 16 Post requisites 16 Removing the Memory Module 17 Prerequisites 17 Procedure 17 Replacing the Memory Module 18 Procedure 19 Post requisites 19 ...

Page 4: ...s 23 Procedure 23 Replacing the Coin Cell Battery 25 Procedure 25 Post requisites 25 Removing the Wireless Card 26 Prerequisites 26 Procedure 26 Replacing the Wireless Card 28 Procedure 28 Post requisites 28 Removing the Power and Volume Buttons Board 29 Prerequisites 29 Procedure 29 Replacing the Power and Volume Buttons Board 31 Procedure 31 Post requisites 31 ...

Page 5: ... Procedure 36 Replacing the Touchpad 38 Procedure 38 Post requisites 38 Removing the Processor Fan and Heat Sink Assembly 39 Prerequisites 39 Procedure 39 Replacing the Processor Fan and Heat Sink Assembly 41 Procedure 41 Post requisites 41 Removing the I O Board 42 Prerequisites 42 Procedure 42 Replacing the I O Board 44 Procedure 44 Post requisites 44 ...

Page 6: ...ort 51 Prerequisites 51 Procedure 51 Replacing the Power Adapter Port 53 Procedure 53 Post requisites 53 Removing the Display Assembly 54 Prerequisites 54 Procedure 54 Replacing the Display Assembly 57 Procedure 57 Post requisites 57 Removing the Palmrest and Keyboard Assembly 58 Prerequisites 58 Procedure 58 Replacing the Palmrest and Keyboard Assembly 60 Procedure 60 Post requisites 60 ...

Page 7: ...63 Removing the Display Hinges 64 Prerequisites 64 Procedure 64 Replacing the Display Hinges 66 Procedure 66 Post requisites 66 Removing the Camera 67 Prerequisites 67 Procedure 67 Replacing the Camera 69 Procedure 69 Post requisites 69 Removing the Windows Button Board 70 Prerequisites 70 Procedure 70 Replacing the Windows Button Board 72 Procedure 72 Post requisites 72 ...

Page 8: ...he Display Cable 73 Prerequisites 73 Procedure 73 Replacing the Display Cable 76 Procedure 76 Post requisites 76 Flashing the BIOS 77 Getting Help and Contacting Dell 78 Self Help Resources 78 Contacting Dell 78 ...

Page 9: ...perating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicabl...

Page 10: ...rself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must di...

Page 11: ... sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 ...

Page 12: ... computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the base cover to the computer base 3 Using a plastic scribe pry the base cover out of the computer base 1 plastic scribe 2 base cover...

Page 13: ... After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screws that secure the base cover to the computer base 13 ...

Page 14: ...ns in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the screws that secure the battery to the palmrest and keyboard assembly 2 Remove the hard drive cable from the routing guides on the battery 3 Lift the battery off the palmrest and keyboard assembly...

Page 15: ...4 Turn the computer over 5 Press and hold the power button for 5 seconds to ground the system board 15 ...

Page 16: ...omputer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly 2 Route the hard drive cable through the routing guides on the battery 3 Replace the screws that secure the battery to ...

Page 17: ...ter Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 2 Remove the memory module from the memory module slot 1...

Page 18: ...on that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance 18 ...

Page 19: ...odule firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module 2 securing clips 2 3 memory module slot 4 notch 5 tab Post requisites 1 Replace the battery 2 Replace the base cover 19 ...

Page 20: ...best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the hard drive assembly to the palmr...

Page 21: ... screws 2 2 hard drive assembly 3 hard drive cable 4 pull tab 4 Disconnect the interposer from the hard drive 5 Remove the screws that secure the hard drive bracket to the hard drive 6 Lift the hard drive bracket from the hard drive 1 screws 4 2 hard drive 3 hard drive bracket 4 interposer 21 ...

Page 22: ...rd drives are fragile Exercise care when handling the hard drive Procedure 1 Align the screw holes on the hard drive with the screw holes on the hard drive bracket 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Connect the interposer to the hard drive 4 Align the screw holes on the hard drive assembly with the screw holes on the palmrest and keyboard assembly 5 Replace...

Page 23: ...king Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the battery Procedure Using a plastic scribe gently pry the...

Page 24: ...1 plastic scribe 2 coin cell battery 3 battery socket 24 ...

Page 25: ...omputer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the battery 2 Replace the base cover 25 ...

Page 26: ...er working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the system board 26 ...

Page 27: ...3 Slide the wireless card from the wireless card slot on the system board 1 antenna cables 2 2 wireless card 3 wireless card slot 4 screw 27 ...

Page 28: ...ables under it 1 Align the notch on the wireless card with the tab on the wireless card slot on the system board 2 Insert the wireless card at an angle into the wireless card slot 3 Align the screw hole on the wireless card with the screw hole on the system board 4 Replace the screw that secures the wireless card to the system board 5 Connect the antenna cables to the wireless card The following t...

Page 29: ...inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the power and volume buttons board cable from the system board 2 Remove the power and volume buttons board cable from the routing ...

Page 30: ...3 Lift the power and volume buttons board along with its cable off the palmrest and keyboard assembly 1 power and volume buttons board cable 2 power and volume buttons board 30 ...

Page 31: ...After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the power and volume buttons board into the slot on the palmrest and keyboard assembly 2 Route the power and volume buttons board cable through the routing guides on the speaker 3 Connect the power and volume buttons board cable to the system...

Page 32: ...he Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the power and volume buttons board Procedure 1 Lift the connector latch and disconnect the touchpad cable from the connector on the touchpad 2 Disconnect the speaker cable from the system board 3 Peel off the adhesive tapes that secure the speaker cable to the pa...

Page 33: ...se the speakers from the alignment posts and lift the speakers along with its cable off the palmrest and keyboard assembly 1 speaker cable 2 speakers 2 3 touchpad cable 4 connector latch 5 adhesive tapes 4 33 ...

Page 34: ...ocedure 1 Using the alignment posts on the palmrest and keyboard assembly place the speakers on the palmrest and keyboard assembly 2 Route the speaker cable through the routing guides on the palmrest and keyboard assembly 3 Adhere the adhesive tapes that secure the speaker cable on the palmrest and keyboard assembly 4 Connect the speaker cable to the system board 5 Slide the touchpad cable into th...

Page 35: ...r and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 35 ...

Page 36: ...e from the touchpad 1 touchpad cable 2 connector latch 3 touchpad 2 Remove the screws that secure the touchpad to the palmrest and keyboard assembly 3 Raise the palmrest and keyboard assembly to release the touchpad from the slots on the palmrest and keyboard assembly 36 ...

Page 37: ...4 Slide and remove the touchpad away from the computer 1 screws 2 2 slots 2 3 palmrest and keyboard assembly 4 touchpad 37 ...

Page 38: ...ee the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the touchpad into the slots on the palmrest and keyboard assembly 2 Align the screw holes on the touchpad with the screw holes on the palmrest and keyboard assembly 3 Replace the screws that secure the touchpad to the palmrest and keyboard assembly 4 Slide the touchpad cable into the touchpad con...

Page 39: ...operation Allow sufficient time for the heat sink to cool before you touch it CAUTION To ensure maximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the battery Procedure NOTE The appearance of the heat sink and the number of screws w...

Page 40: ...3 Lift the processor fan and heat sink assembly off the system board 1 processor fan and heat sink assembly 2 captive screws 4 3 system board 4 fan cable 40 ...

Page 41: ...omputer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 In sequential order indicated on the heat sink tighten the captive screws that secure the processor fan and heat sink assembly to the system board 2 Connect the fan cable to the system board Post requisites 1 Repl...

Page 42: ...Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the hard drive 4 Remove the wireless card 5 Remove the coin cell battery Procedure 1 Disconnect the I O board cable from the I O board 2 Disconnect the power and volume buttons board cable from the I O board 3 Remove t...

Page 43: ...4 Lift the I O board off the palmrest and keyboard assembly 1 I O board 2 screw 3 power and volume buttons board cable 4 I O board cable 43 ...

Page 44: ...m regulatory_compliance Procedure 1 Using the alignment posts place the I O board on the palmrest and keyboard assembly 2 Align the screw hole on the I O board with the screw hole on the palmrest and keyboard assembly 3 Replace the screw that secures the I O board to the palmrest and keyboard assembly 4 Connect the power and volume buttons board cable to the I O board 5 Connect the I O board cable...

Page 45: ... removes any changes you have made to the BIOS using System Setup You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the memory module 4 ...

Page 46: ... display cable 4 windows button board cable 5 adhesive tape 5 Using the pull tab disconnect the I O board cable and the hard drive cable from the system board 6 Release the connector latches and disconnect the keyboard cable from the system board 7 Lift the connector latch and disconnect the touchpad cable from the system board 46 ...

Page 47: ... adapter port cable from the system board 1 I O board cable 2 keyboard cable 3 hard drive cable 4 touchpad cable 5 speaker cable 6 power adapter port cable 9 Remove the screw that secures the system board to the palmrest and keyboard assembly 47 ...

Page 48: ...10 Lift the system board off the palmrest and keyboard assembly 1 screw 2 system board 3 palmrest and keyboard assembly 48 ...

Page 49: ... that secures the system board to the palmrest and keyboard assembly 3 Connect the power adapter port cable and the speaker cable to the system board 4 Slide the touchpad cable into the connector on the system board and press down the latch to secure the cable 5 Slide the keyboard cable into the keyboard cable connector and push the connector latches in to secure the cable 6 Connect the I O board ...

Page 50: ... the memory module 3 Replace the battery 4 Replace the base cover Entering the Service Tag in the BIOS 1 Turn on the computer 2 Press F2 when the DELL logo is displayed to enter System Setup 3 Navigate to the main tab and enter the Service Tag in the Service Tag Input field 50 ...

Page 51: ...nstructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the system board Procedure 1 Peel off the Mylar from the palmrest and keyboard assembly to access the power adapter port cable 2 Remove the screw that secures the power adapter ...

Page 52: ...3 Lift the power adapter port with its cable off the palmrest and keyboard assembly 1 screw 2 power adapter port 3 power adapter port cable 4 Mylar 52 ...

Page 53: ...safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 2 Align the screw hole on the power adapter port with the screw hole on the palmrest and keyboard assembly 3 Connect the power adapter port cable to the system board 4 Adhere the Mylar to the palmrest and keyboa...

Page 54: ...re safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screws that secure the display cable bracket to the system board 3 Lift the display cable bracket off the system board 4 Using the pull tab disconnect the display c...

Page 55: ...le 6 windows button board cable 7 adhesive tape 8 system board 7 Turn the computer over and open the display as far as possible CAUTION Place the computer on a soft and clean surface to avoid scratching the display 8 Place the computer face down on a flat surface 9 Remove the screws that secure the display assembly to the palmrest and keyboard assembly 55 ...

Page 56: ...10 Lift the display assembly off the palmrest and keyboard assembly 1 display assembly 2 screws 2 3 display hinges 2 56 ...

Page 57: ...Align the screw holes on the display hinges with the screw holes on the palmrest and keyboard assembly 3 Replace the screws that secure the display assembly to the palmrest and keyboard assembly 4 Turn the computer over and close the display 5 Slide the Windows button board connector into the connector latch on the system board and press down the latch to secure the cable 6 Adhere the tape to the ...

Page 58: ... Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in Removing the Hard Drive 4 Remove the I O board 5 Remove the speakers 6 Remove the display assembly 7 Remove the power adapter port 8 Remove the system board Procedure After ...

Page 59: ...1 palmrest and keyboard assembly 2 screw Turn the palmrest and keyboard assembly over and keep it aside 1 palmrest and keyboard assembly 59 ...

Page 60: ...Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the palmrest and keyboard assembly on a flat surface with the keyboard facing down Post requisites 1 Replace the system board 2 Replace the power adapter port 3 Replace the display assembly 4 Replace the speakers 5 Replace the I O board 6 Follow the procedure from ...

Page 61: ...mputer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly Procedure Using a plastic scribe pry the display panel assembly off the display back cover and antenna...

Page 62: ...1 display panel assembly 2 plastic scribe 3 display back cover and antenna assembly 62 ...

Page 63: ...your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the display panel assembly with the display back cover and antenna assembly and gently snap the display back cover and antenna assembly into place Post requisites 1 Replace the display assembly 2 Replace...

Page 64: ...er Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Remove the display back cover and antenna assembly Procedure 1 Remove the antenna cables from the routing guide on the hinge cover 2 Remove the screws that secure the displ...

Page 65: ...3 Lift the display hinges off the display back cover and antenna assembly 1 screws 6 2 display back cover and antenna assembly 3 hinge covers 2 4 antenna cables 2 5 hinges 2 65 ...

Page 66: ...gulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back cover and antenna assembly 2 Replace the screws that secure the display hinges to the display back cover and antenna assembly 3 Route the antenna cables through the routing guide on the hinge cover and secure it in place Post requisites 1 ...

Page 67: ...ore safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Remove the display back cover and antenna assembly Procedure CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on...

Page 68: ...3 Turn the camera over and disconnect the camera cable from the camera module 1 camera 2 camera cable 3 plastic scribe 68 ...

Page 69: ...in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module 2 Using the alignment post place the camera module on the display bezel and snap it into place Post requisites 1 Replace the display back cover and antenna assembly 2 Replace the display assembly 3 R...

Page 70: ...e Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Remove the display back cover and antenna assembly Procedure CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on a flat surface 2 Peel off the adhesive tape to access the Windows button board cable 3 Lift the c...

Page 71: ...5 Lift the Windows button board off the display bezel 1 adhesive tape 2 Windows button board cable 3 Windows button board 4 touch board cable 5 screw 71 ...

Page 72: ...e 1 Align the screw hole on the Windows button board with the screw hole on the display bezel 2 Replace the screw that secures the Windows button board to the display bezel 3 Slide the Windows button board cable and the touch board cable into the connectors on Windows button board and press down the latches to secure the cables 4 Adhere the adhesive tape to the connector on the Windows button boar...

Page 73: ...side Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 4 Remove the display back cover and antenna assembly 5 Remove the camera Procedure 1 Peel off the adhesive tape to access the Windows button board cable 2 Lift the connector latch and dis...

Page 74: ...board 1 adhesive tape 2 connector latch for Windows button board cable 3 Windows button board cable 4 connector latch for display cable 5 display panel 6 display cable 4 Note the display cable routing and remove the display cable from the routing guides on the display bezel 74 ...

Page 75: ...5 Lift the display cable off the display bezel 1 display cable 2 routing guides 75 ...

Page 76: ...latory_compliance Procedure 1 Route the display cable through the routing guides on the display bezel 2 Slide the display cable into the connector on the touch board and press down the latch to secure the cable 3 Slide the Windows button board cable into the connector on the Windows button board and press down the latch to secure the cable 4 Adhere the adhesive tape on the Windows button board con...

Page 77: ...the Service Tag cannot be detected automatically select your product under the product categories 4 Click Get Drivers and Downloads 5 Click View All Drivers 6 In the Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 On the next page select Single file download and click...

Page 78: ...manuals setup instructions product specifications technical help blogs drivers software updates and so on See dell com support Information about Microsoft Windows 8 See dell com windows8 Information about Microsoft Windows 7 Click Start All Programs Dell Help Documentation Learn about your operating system setting up and using your computer data backup diagnostics and so on See Me and My Dell at d...

Page 79: ...NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 79 ...

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