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Dell Embedded Box PC 5000, Service Manual

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Dell Embedded Box PC 5000 Service Manual Download Page 15

Technical overview

WARNING: Before working inside your Embedded Box PC, read the 
safety information that shipped with your Embedded Box PC and 
follow the steps in 

Before working inside your Embedded Box PC

. 

After working inside your Embedded Box PC, follow the steps in 

After 

working inside your Embedded Box PC

. For more safety best practices, 

see the Regulatory Compliance home page at 

www.dell.com/

regulatory_compliance

.

 

15

Summary of Contents for Embedded Box PC 5000

Page 1: ...Dell Embedded Box PC 5000 Service Manual Computer Model Dell Embedded Box PC 5000 Regulatory Model N01PC Regulatory Type N01PC001 ...

Page 2: ... the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respecti...

Page 3: ... 14 Technical overview 15 System board components 16 Removing the back cover 18 Procedure 18 Replacing the back cover 21 Procedure 21 Removing the hard drive cage 22 Prerequisites 22 Procedure 22 Replacing the hard drive cage 24 Procedure 24 Post requisites 24 Removing the drives from the hard drive cage 25 Prerequisites 25 Procedure 25 Procedure to remove bottom drive 26 3 ...

Page 4: ...ving the solid state drive from bracket 31 Procedure 31 Post requisites 31 Removing the interposer board 32 Prerequisites 32 Procedure 32 Replacing the interposer board 34 Procedure 34 Post requisites 34 Installing a PCI PCIe card 35 Prerequisites 35 Procedure 36 Post requisites 40 Removing the PCI PCIe card 41 Prerequisites 41 Procedure 42 Replacing the PCIe card 45 Procedure 45 Post requisites 4...

Page 5: ...isites 52 Procedure 52 Replacing the WLAN antenna connectors 55 Procedure 55 Post requisites 55 Removing the WLAN card 56 Prerequisites 56 Procedure 56 Replacing the WLAN card 58 Procedure 58 Post requisites 60 Removing the WWAN antenna connectors 61 Prerequisites 61 Prerequisites 61 Procedure 61 Replacing the WWAN antenna connectors 64 Procedure 64 Post requisites 64 5 ...

Page 6: ...rd 70 Prerequisites 70 Procedure 70 Replacing the SIM card 72 Procedure 72 Post requisites 73 Removing the CANbus cable 74 Prerequisites 74 Procedure 74 Replacing the CANbus cable 76 Procedure 76 Post requisites 76 Removing the CANbus card 77 Prerequisites 77 Procedure 77 Replacing the CANbus card 79 Procedure 79 Post requisites 80 6 ...

Page 7: ...sion switch 84 Prerequisites 84 Procedure 84 Replacing the intrusion switch 86 Procedure 86 Post requisites 86 Removing the serial ports 87 Prerequisites 87 Procedure 88 Replacing the serial ports 90 Procedure 90 Post requisites 90 Removing the riser card 91 Prerequisites 91 Procedure 91 Replacing the riser card 94 Procedure 94 Post requisites 94 7 ...

Page 8: ...99 Replacing the heat sink 101 Procedure 101 Post requisites 101 Removing the CPU board 102 Prerequisites 102 Procedure 102 Replacing the CPU board 104 Procedure 104 Post requisites 104 Removing the system board 105 Prerequisites 105 Procedure 106 Replacing the system board 109 Procedure 109 Post requisites 109 Entering the Service Tag in the BIOS setup program 110 8 ...

Page 9: ... 111 Entering BIOS setup program 111 Clearing forgotten passwords 111 Clearing CMOS settings 112 Technology and components 114 Power 114 Processor 114 Mechanical 114 Peripherals 115 WLAN WWAN 115 Zigbee 115 CANbus 115 9 ...

Page 10: ...cables from the Embedded Box PC 5 Disconnect all attached devices and peripherals such as keyboard mouse and monitor from the Embedded Box PC 6 After the Embedded Box PC is unplugged press and hold the power button for 5 seconds to ground the system board Safety instructions Use the following safety guidelines to protect your Embedded Box PC from potential damage and ensure your personal safety WA...

Page 11: ...UTION Before touching anything inside your Embedded Box PC ground yourself by touching an unpainted metal surface such as the metal at the back of the Embedded Box PC While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself So...

Page 12: ... chassis STDF L8 HEX M3x4 5 Front chassis STDF L15 HEX M3x4 1 CPU board Carrier board STDF L5 HEX M2 5x4 3 Carrier board M2 5x6 2 Thermal module CPU board M3x8 4 Left chassis M3x16 4 Right chassis M3x16 4 Riser card Riser card bracket M3x5 2 Riser card Right chassis M3x5 countersunk 2 WLAN module Carrier board M2x3 2 WWAN module Carrier board M2x3 2 PCI cover Top PCI plate M3x5 countersunk 1 PCI c...

Page 13: ...ntersunk 7 COM port cable Bottom I O plate D sub HEX 4 40UNCx6 3 8 Bottom I O plate Main chassis M3x5 countersunk 7 Rubber foot Back cover M3x8 4 Back cover Main chassis M3x5 countersunk 5 Hard drive cage Back cover M3x5 4 Hard drive solid state drive main Hard drive cage STDF L5 1 M3x3 4 Hard drive solid state second STDF L5 1 M3x3 4 Solid state drive interposer board Solid state carrier M2x3 3 S...

Page 14: ... your Embedded Box PC 1 Replace all screws and ensure that no stray screws remain inside the Embedded Box PC 2 Connect any external devices peripherals or cables you removed before working on the Embedded Box PC 3 Connect your Embedded Box PC and all attached devices to their electrical outlets 4 Turn on the Embedded Box PC 14 ...

Page 15: ...d with your Embedded Box PC and follow the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance 15 ...

Page 16: ...3 SATA power connector two SATAPWR2 4 SATA data connector one SATA2 5 power cable connector PWR IN 6 mPCIE connector one CAN BUS WWAN 7 intrusion switch cable connector INTRUSION 8 SIM card slot SIM SLOT 9 service mode reset jumper SVC MODE 10 password reset jumper PWD 16 ...

Page 17: ... BUS WLAN BT 12 remote power button connector PWR BTN 13 serial port cable connector 14 coin cell battery socket 15 CMOS reset jumper CMOS 16 PCIex16 slot 17 CPU board connector DB CN1 DB CN2 18 SATA data connector two SATA1 17 ...

Page 18: ...ur Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Remove the screws that secure the back cover to the chassis 1 M3x5 countersunk screws 5 2 M3x8 screws 4 and rubber feet 4 3 back cover 4 chassis 18 ...

Page 19: ...r SSD kit NOTE Disconnect the cables from the second drive if installed 4 Remove the cables from the routing guides on the top cover 1 back cover 2 routing guide 3 SATA data cable 4 SATA power cable 5 Close the back cover partially and push the back cover forward to release it from the tabs on the chassis 19 ...

Page 20: ...6 Lift the back cover off the chassis 1 back cover 2 chassis 7 Remove the Removing the hard drive cage 20 ...

Page 21: ...me page at www dell com regulatory_compliance Procedure 1 Replace the Replacing the hard drive cage 2 Insert the tabs on back cover at an angle into the slots on the chassis 3 Open the back cover 4 Route the SATA power and SATA data cables through the routing guides 5 Connect the SATA power and SATA data cable to the hard drive or solid state drive assembly NOTE Connect the cables to the second dr...

Page 22: ... Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives solid state drives are fragile Exercise care when handling the Solid state hard drive CAUTION To avoid data loss do not remove the hard drive solid state drive while the Embedded Box PC is in sleep or on state Prerequisites Follow step 1 to step 6 in Rem...

Page 23: ...2 Lift the hard drive cage from the back cover 1 hard drive cage 2 M3x5 screws 4 3 back cover 23 ...

Page 24: ...rking inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives solid state drives are fragile Exercise care when handling the Solid state hard drive Procedure 1 Align the screw holes on the hard drive cage with the screw holes on the back cover 2 Replace the screws that secure the hard drive cage to...

Page 25: ...see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives solid state drives are fragile Exercise care when handling the Solid state hard drive CAUTION To avoid data loss do not remove the hard drive solid state drive while the Embedded Box PC is in sleep or on state Prerequisites Follow step 1 to step 6 in Removing the back cover Procedure NOTE Embedded Box...

Page 26: ... out of the hard drive cage 1 back cover 2 STDF L5 1 M3x3 screws 4 3 hard drive cage 4 hard drive solid state drive Procedure to remove bottom drive 1 Remove the screws that secure the bottom drive to the hard drive cage 26 ...

Page 27: ...2 Lift and slide the bottom drive out of the hard drive cage 1 back cover 2 STDF L5 1 M3x3 screws 4 3 drive cage 4 hard drive solid state drive 27 ...

Page 28: ...te hard drive Procedure NOTE If the Embedded Box PC is shipped with two drives the bottom drive has to be replaced first For more information see Procedure to replace bottom drive 1 Insert the drive into the hard drive cage 2 Align the screw holes on the drive with the screw holes on the hard drive cage 3 Replace the screws that secure the hard drive to the hard drive cage Procedure to replace bot...

Page 29: ...Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the drives from the hard drive cage Procedure NOTE Embedded Box PC is shipped with hard drive solid state drive or both...

Page 30: ...2 Remove the solid state drive from the solid state drive slot 1 solid state drive slot 2 solid state drive 3 solid state drive bracket 4 M2x3 screw 30 ...

Page 31: ... home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Procedure 1 Align the notch on the solid state drive with the tab on the solid state drive slot 2 Slide the solid state drive firmly into the slot and align the screw hole on the solid state drive with the screw hole on the solid state drive bracket 3 Replace th...

Page 32: ...bedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the drives from the hard drive cage 3 Remove the solid state drive from bracket Procedure 1 Remove the screws that secure the interposer bo...

Page 33: ...2 Lift the interposer board off the solid state drive card bracket 1 M2x3 screws 3 2 interposer board 3 solid state drive card bracket 33 ...

Page 34: ...ur Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the interposer board with the screw holes on the solid state drive card bracket 2 Replace the screws that secure the interposer board to the solid state drive card bracket Post requisites 1 Replace the solid state drive in to bracket 2...

Page 35: ...nside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION PCI PCIe cards are fragile Exercise care when handling the cards Follow the below procedure to install a PCI or PCIe card into an empty PCI PCIe card slot Prerequisites Follow step 1 to step 6 i...

Page 36: ...t secure the PCI PCIe filler plate to the top cover 1 chassis 2 PCI PCIe filler plate 3 M3x5 countersunk screws 2 2 Remove the screw that secures the PCI PCIe filler plate bracket to the chassis 3 Remove the bracket from the chassis 36 ...

Page 37: ...4 Remove the filler plate from the chassis 1 M3x5 countersunk screw 2 PCI PCIe filler plate bracket 3 filler plate 4 chassis 37 ...

Page 38: ...nstall the PCIe or PCI cards in their respective slots on the riser board 1 riser card 2 PCIe card slot 3 PCIe card 6 Replace the filler plate for an empty card slot 7 Replace the bracket on the chassis 38 ...

Page 39: ...8 Replace the screw that secures the bracket to the chassis 1 filler bracket 2 bracket 3 chassis 4 M3x5 countersunk screw 39 ...

Page 40: ...Replace the screws that secure the PCIe card and the filler plate to the chassis 1 chassis 2 filler plate 3 M3x5 countersunk screws 2 Post requisites Follow step 2 to step 8 in Replacing the back cover 40 ...

Page 41: ...and follow the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Follow step 1 to step 6 in Removing the back cover 41 ...

Page 42: ...e screws that secure PCI PCIe cards to the chassis 1 chassis 2 PCIe card 3 M3x5 countersunk screws 2 2 Remove the screw that secures the PCI PCIe filler plate bracket to the chassis 3 Remove the bracket from the chassis 42 ...

Page 43: ...4 Remove the filler plate from the chassis 1 M3x5 countersunk screw 2 bracket 3 filler plate 4 chassis 43 ...

Page 44: ...5 Release the PCI PCIe card from the PCI PCIe card slot on the riser card and lift it off the chassis 1 PCIe card 2 PCIe card slot 3 riser card 4 chassis 44 ...

Page 45: ...king inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Install the PCI PCIe cards in their respective slots on the riser board 1 riser card 2 PCIe card slot 3 PCIe card 2 Replace the filler plate for an empty card slot 3 Replace the bracke...

Page 46: ...4 Replace the screw that secures the bracket to the chassis 1 filler plate 2 fillet plate bracket 3 chassis 4 M3x5 countersunk screw 46 ...

Page 47: ...5 Replace the screws that secure the PCI PCIe card and the filler plate to the chassis 1 chassis 2 filler plate 3 screw Post requisites Follow step 2 to step 8 in Replacing the back cover 47 ...

Page 48: ...bedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory modul...

Page 49: ...2 Remove the memory module from the memory module slot 1 memory module 2 memory module slot 3 securing clips 2 49 ...

Page 50: ...the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 50 ...

Page 51: ... module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module slot 2 tab 3 notch 4 memory module Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 9 in Replacing the back cover 51 ...

Page 52: ...er working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Remove the nuts and washers that secure the WLAN antenna connectors one...

Page 53: ...tors through the chassis 1 chassis 2 WLAN antenna connectors two 3 WLAN antenna connectors one 3 Disconnect the antenna cables from the WLAN card 4 Remove the WLAN antenna cables from the WLAN cable routing guides on the chassis 53 ...

Page 54: ...5 Remove the WLAN antenna cable off the chassis 1 antenna cables 2 routing guide 3 WLAN card 54 ...

Page 55: ...to the WLAN antenna connector slots on the bottom cover NOTE Insert the WLAN antenna connectors based on the color indicated behind the bottom cover 2 Replace the nuts and washers that secure the WLAN antenna connectors to the bottom cover 3 Route the WLAN cables through the routing guides on the chassis 4 Connect the WLAN antenna cables to the WLAN card The following table provides the antenna ca...

Page 56: ...steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the antenna cables connected to the WLAN card 2 Remove the screws that secure the WLAN card bracket to the sys...

Page 57: ...4 Slide and remove the WLAN card from the mPCIE2 slot 1 WLAN antenna cables 2 2 WLAN card bracket 3 M2x3 screws 2 4 mPCIE2 slot 5 WLAN card 57 ...

Page 58: ... safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE To avoid damage to the WLAN card do not place any cables under it 1 Align the notch on the WLAN card with the tab on the mPCIE2 slot 2 Insert the WLAN card at an angle into the mPCIE2 slot 3 Insert the WLAN card bracket into the WLAN card 4 Align the screw holes on the WLAN card brac...

Page 59: ... the antenna cable color scheme for the WLAN card supported by the Embedded Box PC Connectors on the WLAN card Antenna cable color Main white triangle White Auxiliary black triangle Black 1 tab 2 notch 3 WLAN card 4 WLAN card bracket 5 M2x3 screws 2 6 WLAN antenna cables 2 59 ...

Page 60: ...Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 9 in Replacing the back cover 60 ...

Page 61: ...orking inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the riser card Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Remove...

Page 62: ...ctors through the chassis 1 chassis 2 WWAN antenna connector two 3 WWAN antenna connector one 3 Disconnect the antenna cables from the WWAN card 4 Remove the WWAN antenna cables from the WWAN cable routing guides on the chassis 62 ...

Page 63: ...5 Remove the WLAN antenna cable off the chassis 1 WWAN antenna cables 2 2 routing guide 3 WWAN card 63 ...

Page 64: ...e WWAN antenna connector slots on the bottom cover NOTE Insert the WWAN antenna connectors based on the color indicated behind the bottom cover 2 Replace the nuts and washers that secure the WWAN antenna connectors to the bottom cover 3 Route the WWAN cables through the routing guides on the chassis 4 Connect the WWAN antenna cables to the WWAN card The following table provides the antenna cable c...

Page 65: ...r Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the antenna cables connected to the WWAN card 2 Remove the screws that secure the...

Page 66: ...3 Slide and remove the WWAN card from the mPCIE1 slot 1 WWAN card 2 WWAN antenna cables 2 3 mPCIE1 slot 4 M2x3 screws 2 66 ...

Page 67: ...ide your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE To avoid damage to the WWAN card do not place any cables under it 1 Align the notch on the WWAN card with the tab on the mPCIE1 slot 2 Insert the WWAN card at an angle into the mPCIE1 slot 3 Align the screw holes on the WWAN card with the screw holes ...

Page 68: ...rovides the antenna cable color scheme for the WWAN card supported by the Embedded Box PC Connectors on the WWAN card Antenna cable color Main white triangle White gray Auxiliary black triangle Black gray 1 tab 2 notch 3 M2x3 screws 2 4 WWAN card 5 antenna cables 2 68 ...

Page 69: ...Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 9 in Replacing the back cover 69 ...

Page 70: ...ing inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the WWAN card Procedure 1 Slide the SIM card slot lock towards the mPCIE1 connector to release the SIM card slot 2 Open t...

Page 71: ...3 Remove the SIM card from the SIM card slot 1 SIM card slot lock 2 SIM card slot 3 SIM card 71 ...

Page 72: ... the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the SIM card into the SIM card slot 2 Close the SIM card slot 72 ...

Page 73: ...card slot lock sway from the mPCIE1 connector to secure the SIM card slot 1 SIM card slot 2 SIM card slot lock 3 SIM card Post requisites 1 Replace the WWAN card 2 Follow step 2 to step 9 in replacing the back cover 73 ...

Page 74: ...bedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the CANbus cable from the connector on the CANbus card 2 Remove the CANbus cable from the routing guides on the chassis 3 Slide the cable out from ...

Page 75: ...5 Lift the CANbus cable from the Embedded Box PC 1 4 40UNCx6 3 hexagonal screws 2 2 CANbus port 3 routing guides 4 CANbus cable connector 75 ...

Page 76: ...re safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the CANbus port into the CANbus slot on the top cover 2 Replace the hexagonal screws that secure the CANbus port to the top cover 3 Route the CANbus cable through the routing guides on the chassis and under the heat sink plate 4 Connect the CANbus cable to the connector on the C...

Page 77: ...Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure NOTE Embedded Box PC is shipped with a combination of WWAN WLAN and CANbus card depending on the configuration ordered 1 Disconnect the CANbus cable from the ...

Page 78: ...3 Slide and remove the CANbus card from the mPCIE1 slot 1 CANbus card 2 CANbus cable 3 mPCIE1 slot 4 system board 5 M2x3 screws 2 78 ...

Page 79: ...ow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the CANbus card with the tab on the mPCIE1 slot 2 Insert the CANbus card at an angle into the mPCIE1 slot 3 Align the screw holes on the CANbus card with the screw holes on the system board 4 Replace th...

Page 80: ...connector on the CANbus card 1 mPCIE1 slot 2 tab 3 notch 4 M2x3 screws 2 5 system board 6 CANbus card 7 CANbus card cable Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 9 in Replacing the back cover 80 ...

Page 81: ...ety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed P...

Page 82: ...2 Lift the coin cell battery out of its socket 1 plastic scribe 2 battery release lever 3 coin cell battery 82 ...

Page 83: ...ng inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 9 i...

Page 84: ...PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the intrusion switch cable from intrusion switch connector on the system board 2 Remove the intrusion switch cable from the routing guides on the chassis 3 Sl...

Page 85: ...5 Remove the intrusion switch from the chassis 1 intrusion switch 2 M3x5 countersunk screw 3 routing guide 4 intrusion switch cable 85 ...

Page 86: ...dded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Replace the screw that secures the intrusion switch to the chassis 2 Route the intrusion switch cable through the routing guides on the chassis and under the heat sink pipe 3 Connect the intrusion switch cable to the intrusion switch connector on the system board Pos...

Page 87: ...n Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 87 ...

Page 88: ...Remove the hexagonal screws that secure the serial ports to the bottom cover 1 chassis 2 serial ports 4 3 4 40UNCx6 3 hexagonal screws 8 2 Disconnect the serial port cable from the connector on the system board 88 ...

Page 89: ...3 Remove the serial port cables from the bottom cover and lift it off the chassis 1 chassis 2 serial port connector 3 system board 89 ...

Page 90: ... PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the serial port cable to the connector on the system board 2 Insert the serial ports into the respective slots on the bottom cover NOTE Match the port number with the number on the cable 3 Replace the hexagonal screws that secure the serial ports to the bottom cover ...

Page 91: ... PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Remove the screws that secure the riser card assembly to the cha...

Page 92: ...2 Remove the riser card assembly from the riser card slots 1 screw 2 chassis 3 riser card 4 riser card slots 3 Remove the screws that secure the riser card with the bracket 92 ...

Page 93: ...4 Remove the bracket from the riser card 1 bracket 2 screws 2 3 riser card 93 ...

Page 94: ...ox PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the bracket with the screw holes on the riser card 2 Replace the screws that secure the bracket with the riser card 3 Insert the riser card assembly in the riser card slot 4 Replace the screws that secure the riser card assembly to the chassis Post...

Page 95: ...ox PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the riser card Procedure 1 Disconnect the power switch cable and remove it from the routing guides on the chassis 2 Disconnect the power connector cable and intrusion sw...

Page 96: ...he top cover 1 4 40UNCx6 3 hexagonal screws 2 2 VGA port 3 power connector cable 4 grounding cable 5 grounding cable screw 6 intrusion switch cable 7 power switch cable 8 routing guides 4 9 chassis 5 Remove the screws that secure the top cover to the chassis 96 ...

Page 97: ...6 Remove the top cover off the chassis 1 chassis 2 top cover 3 M3x5 countersunk screws 7 97 ...

Page 98: ...screw holes on the chassis 2 Replace the screws that secure the top cover to the chassis 3 Replace the hexagonal screws that secure the VGA port to the top cover 4 Route the power connector cable grounding cable and intrusion switch cable through the routing guides on the system board 5 Replace the screw that secures the grounding cable to the system board 6 Connect the power connector cable and i...

Page 99: ...ing inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the memory module Procedure 1 Remove the screws that secure the chassis heat sinks to the sides of the chassis 2 In sequential order as indicat...

Page 100: ...3 Lift the heat sink off the CPU board 1 heat sink 2 M3x8 heat sink screws 4 3 chassis 4 chassis heat sink 2 5 M3x16 chassis heat sink screws 8 100 ...

Page 101: ...Compliance home page at www dell com regulatory_compliance Procedure 1 Replace the thermal pads on the heat sink 2 Place the heat sink on the CPU board 3 Align the screw holes on the heat sink with the screw holes on the CPU board 4 In sequential order indicated on the heat sink replace the screws that secure the heat sink to the CPU board 5 Replace the screws that secure the chassis heat sinks to...

Page 102: ...After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the memory module 3 Remove the heat sink Procedure 1 Remove the screws that secure the CPU board to the system ...

Page 103: ...2 Lift the CPU board off the system board 1 M2 5x6 screws 2 2 STDF L5 HEX M2 5x4 screws 3 3 CPU board 103 ...

Page 104: ... Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the CPU board on the CPU board connector the system board 2 Carefully press down on the CPU board 3 Align the screw holes on the CPU board with the screw holes on the system board 4 Replace the screws that secure the CPU board to the system board Post requisites 1 ...

Page 105: ...BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace ...

Page 106: ...Procedure 1 Disconnect the serial port cable SATA data cable and SATA power cable from the system board 1 serial port cable 2 SATA data cable 2 3 SATA power cable 2 106 ...

Page 107: ...2 Remove the screws that secure the system board to the chassis 1 chassis 2 system board 3 STDF L8 HEX M3x4 screws 5 4 STDF L15 HEX M3x4 screws 1 5 M3x5 screws 8 107 ...

Page 108: ...3 Lift the system board off the chassis 1 chassis 2 system board 108 ...

Page 109: ...system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board Procedure 1 Place the system board on the chassis 2 Align the screw holes on the system board with the screw holes in the chassis 3 Replace the screws that secure the system board to the chassis 4 Conn...

Page 110: ... Entering the Service Tag in the BIOS setup program 1 Turn on or restart the Embedded Box PC 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 110 ...

Page 111: ...st watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the desktop Then restart the Embedded Box PC and try again Clearing forgotten passwords NOTE The Embedded Box PC must be disconnected from the electrical outlet to clear the password setting 1 Follow step 1 to step 6...

Page 112: ...step 1 to step 6 in Removing the back cover 2 Locate the CMOS reset jumper CMOS on the system board See System board components 3 Move the jumper plug from pins 1 and 2 to 2 and 3 4 Follow step 2 to step 9 in Replacing the back cover 5 Turn on the Embedded Box PC and wait until the message stating that the CMOS has been cleared appears 6 Shut down the Embedded Box PC 112 ...

Page 113: ...7 Move the jumper plug from pins 2 and 3 to pins 1 and 2 1 jumper plug 8 Follow step 2 to step 8 in Replacing the back cover 113 ...

Page 114: ...rovides easy access to connectors and switches The Embedded Box PC also supports Dell branded and Unbranded OEM ready front cover versions Feature Description Primary unit Optimized for Fanless design Optimized for easy wall panel and DIN Rail Mount use Easy access to connectors and switches Dell branded and Unbranded OEM ready front cover versions Operating temperature Operating Hard drive 0 C to...

Page 115: ... PC Wall mount bracket Power connector kit Multi Function port Mobile Broadband card Mobile WLAN card CANbus card Power adapter WLAN WWAN The following WLAN and WWAN cards are optionally offered in the Embedded Box PC Dual band 802 11b g n ac Bluetooth 4 1 LE Dell Wireless DW5580 HSPA Zigbee The Zigbee USB module is a wireless mesh module for Dell Embedded Box PC CANbus The CANBus daughter card is...

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