Distorted sound
Computer’s sound
card is used as the
audio source
• Clear any obstructions between the
Soundbar and the user.
• Confirm that the audio line-in plug is
completely inserted into the jack of
the sound card.
• Set all Windows volume controls to
their midpoints.
• Decrease the volume of the audio
application.
• Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
• Clean and re-seat the audio line-in plug.
• Troubleshoot the computer’s sound
card.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
• Avoid using an audio cable extension
or audio jack converter.
Unbalanced sound
output
Sound from only one
side of Soundbar
• Clear any obstructions between the
Soundbar and the user.
• Confirm that the audio line-in plug is
completely inserted into the jack of
the sound card or audio source.
• Set all Windows audio balance
controls (L-R) to their midpoints.
• Clean and reseat the audio line-in plug.
• Troubleshoot the computer’s sound
card.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Low volume
Volume is too low
• Clear any obstructions between the
Soundbar and the user.
• Turn the Power/Volume knob on the
Soundbar clockwise to the maximum
volume setting.
• Set all Windows volume controls to
their maximum.
• Increase the volume of the audio
application.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player)
