If you have a Dell desktop or a Dell portable computer
with Internet access
1 .
Go to
, enter your service tag, and download the
latest driver for your graphics.
2 .
After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE:
If you are unable to set the resolution to 1920 x 1080, please contact
Dell to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or
graphics card
In Windows Vista, Windows 7, Windows 8
or Windows 8.1
:
1 .
For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2 .
Right-click on the desktop and click Personalization.
3 .
Click Change Display Settings.
4 .
Click Advanced Settings.
5 .
Identify your graphics controller supplier from the description at the top of the
window. For example, NVIDIA, ATI, Intel, and so on.
6 .
Please refer to the graphics card provider website for updated driver. For example,
7 .
After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again
.
In Windows 10
:
1 .
Right-click on the desktop and click
Display settings
.
2 .
Click
Advanced display settings .
3 .
Click
Display adapter properties .
4 .
Identify your graphics controller supplier from the description at the top of the
window. For example, NVIDIA, ATI, Intel, and so on.
5 .
Please refer to the graphics card provider website for updated driver. For example,
6 .
After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE:
If you are unable to set the resolution to 1920 x 1080, please contact
the manufacturer of your computer or consider purchasing a graphics adapter
that will support the video resolution of 1920 x 1080.
