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Technical Support

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87

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Technical Support

This appendix contains these major sections:

•

The iSupport Website

•

Contacting the Technical Assistance Center on page 88

•

Requesting a Hardware Replacement on page 89

The iSupport Website

iSupport provides a range of documents and tools to assist you with effectively using Dell Force10
equipment and mitigating the impact of network outages. Through iSupport you can obtain technical
information regarding Dell Force10 products, access to software upgrades and patches, and open and
manage your Technical Assistance Center (TAC) cases. Dell Force10 iSupport provides integrated,
secure access to these services.

The iSupport website (see

Figure

, below) (

http://www.force10networks.com/support/

) contains a publicly

available interface that includes access to techtips, white papers, and user manuals. After you get an
account and log in, the available documentation expands to other types, including bug lists, error message
decoder, release notes. You can even track your own Dell Force10 inventory.

Once you are logged in, the following five tabs become available:

•

Home:

Summary of open cases, RMA management, and field notices (as shown below)

•

Service Request

: Case management

•

Software Center:

Software downloads, bug fixes, and bug tracking tool

•

Documents:

User documentation, FAQs, field notices, technical tips, and white papers

•

Support Programs:

Information on the suite of Dell Force10 support and professional support services.

The Support Policies section of iSupport contains the

Support Guide

, which details the types of

information and services that you can access through iSupport and through various types of support
contracts.

Accessing iSupport Services

The URL for iSupport is

http://

www.force10networks.com/support/.

To access iSupport services you must

have a userid and password. If you do not have one, you can request one at the website:

1

On the Dell Force10 iSupport page, click the

Account Request

link.

2

Fill out the User Account Request form, and click

Send

. You will receive your userid and password

by E-mail.

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Summary of Contents for E1200i ExaScale

Page 1: ...E1200i ExaScale Installation Guide ...

Page 2: ...AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server MS DOS and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat Enterprise Linux and Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell is a registered trademark and S...

Page 3: ...r 20 Standard Front Chassis Mounting 20 Installing the Chassis into an Equipment Cabinet 22 5 Installing the DC Chassis Unpacking the E1200 System 23 Installing the Equipment Rack Shelf Bar 24 Standard Front Chassis Mounting 24 Installing the Chassis into an Equipment Cabinet 26 6 Installing Fan Trays 7 Installing AC Power Supplies Securing the Chassis Ground 30 Installing Power Supplies 30 AC Pow...

Page 4: ...able and Adapter Pin Assignments 52 Accessing the Console with a DB 9 Adapter 53 Accessing the Console with a DB 25 Adapter 53 Accessing the Auxiliary Port by Modem 54 Accessing the 10 100 Ethernet Management Port 54 Universal Serial Bus Ports 54 11 Powering Up Preparation 55 Supplying Power AC 56 Supplying Power DC 56 Booting to the CLI Prompt 56 Booting from the BOOT_USER Prompt 57 12 Removing a...

Page 5: ...Boot 71 Booting from the BOOT_USER Prompt 71 B Alarms Power Supplies Alarms 78 AC Power Supplies and Alarms 78 SFM3s and Alarms 79 C System Specifications E1200i AC Chassis Physical Design 81 E1200i AC System Power Requirements 82 E1200i DC Chassis Physical Design 82 E1200i DC System Power Requirements 82 Environmental Specifications 83 Agency Compliance 83 Safety Standards and Compliance Agency C...

Page 6: ...6 Contents w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 7: ...e 1 1 defines the information symbols used throughout this guide WARNING The installation of this equipment shall be performed by trained and qualified personnel only Read this guide before installing and powering up this equipment This equipment contains two power cords Disconnect both power cords before servicing WARNING This equipment contains optical transceivers which comply with the limits o...

Page 8: ... the provided brackets The power cord plugs must be secured to the building outlets by the qualified chassis installer or a qualified electrician See Chapter 3 Site Preparation for more cautions Related Publications For more information about the E1200 system refer to the following documents FTOS Configuration Guide FTOS Command Reference FTOS Release Notes for the E Series ExaScale ...

Page 9: ...e divided among three CPUs for redundancy and speed Independent software images run on each CPU Each CPU has its own memory which isolates processes from each other increasing reliability Operating the E1200 system with redundant RPMs enables automatic fail over redundancy Line cards perform all data forwarding operations Each line card has at least one Force10 Networks proprietary ASIC The FPC ac...

Page 10: ...w w d e l l c o m s u p p o r t d e l l c o m Figure 2 1 E1200i AC Chassis Front View Cable Management System Line Card Slots RPMs Switch Fabric Modules SFM3s Air Filter AC Power Supplies Air Vents AC Power Plugs Blanks BLNK ...

Page 11: ...The E1200 System 11 Figure 2 2 E1200 AC Chassis Rear View Locking Screw Installed Fan Tray Empty Fan Tray with self closing door Ground Connection ...

Page 12: ...1200 System w w w d e l l c o m s u p p o r t d e l l c o m Figure 2 3 E1200i DC Chassis Front View Switch Fabric Modules SFM3s DC Power Supply Air Filter Air Vents Cable Management System Line Card Slots RPMs ...

Page 13: ...ield Replaceable Backplane factory installed 1 1 N Air filter factory installed 1 1 Y Fan trays 2 2 Y RPMs 1 2 Y Line cards 1 14 Y SFM3s 8 10 Y AC Power Supply 3 in a shelf 6 Y DC Power Supply 1 2 Y Cable management system 0 1 Y Cable management system cover 0 1 Y Installed Fan Tray Locking Screw Empty Fan Tray with self closing door Ground Connection ...

Page 14: ...r Supplies including power and grounding cables Installing Fan Trays Installing AC Power Supplies Installing DC Power Supplies 6 Verify power supply and fan tray operability AC Power Supply and Fan Operability Test DC Power Supply and Fan Operability Test 7 Install card components RPM s and line cards SFM3s Installing Line Cards and RPMs Installing Switch Fabric Modules SFM3s 8 Connect network cab...

Page 15: ...uate power source Connect the E1200 to the appropriate branch circuit protection as defined by local electrical codes Means of power disconnect must be located near the equipment Position in a rack with adequate space in the front and rear and sides of the unit for proper ventilation access to cables and maintenance access Allow at least 18 inches in the front and 20 inches in the rear of the rack...

Page 16: ... Install the E1200 chassis in the rack before you install internal components or make network and power connections In an empty rack place the chassis in the lower half of the rack to ensure rack stability Cabinet Placement The cabinet must meet the following criteria Minimum cabinet size is 30 inches deep and 24 inches wide Minimum air flow is 750 cubic feet per minute CFM Minimum of 3 inches bet...

Page 17: ...ble fan trays Air flows through the system from a filtered intake vent located in the lower part of the chassis Air circulates from the bottom front and sides to the back and exhausts through a top rear vent The variable fan speed is reduced at normal operating temperatures and increases to full speed as operating temperatures increase up to 104 F 40 C For fan tray access maintenance and proper ve...

Page 18: ... e l l c o m s u p p o r t d e l l c o m Non condensing relative humidity should be maintained within 5 to 95 percent Store on a dry floor away from direct sunlight heat and air conditioning ducts Store in a dust free environment ...

Page 19: ...ing by the chassis shelves will cause chassis damage Do not remove the shipping cover during the installation process The cover prevents damage to the internal framework and EMI seals WARNING Electrostatic discharge ESD damage can occur when components are mishandled Always wear an ESD preventative wrist or foot heal ground strap when handling RPMs SFM3s or line cards After you remove the original...

Page 20: ... the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack WARNING Pour éviter toute blessure corporelle pendant les opérations de montage ou de réparation de cette unité en casier il convient de prendre des précautions spéciales afin de maintenir la stabilité du système Les directives ci dessous sont destinées à assurer la ...

Page 21: ... shelf bar Load the chassis in the lower half of an empty rack to avoid a top heavy rack Figure 4 2 WARNING Do not remove the Front shipping Cover during the initial installation process The cover provides front handles to assist in lifting and prevents damage to the internal framework and EMI seals Figure 4 2 Rack Mounting the Chassis To install the chassis into a prepared rack Step Task 1 If you...

Page 22: ...e Preparation for complete requirements To install the chassis into an equipment cabinet Step Task 1 Install the equipment rack shelf bar 2 Adjust the chassis mounting brackets to the desired front rear position and add a 23 inch adapter brackets as required 3 Using a hand cart pallet jack or forklift align the rack mount holes with the cabinet holes 4 Insert rack mounting screws in the holes that...

Page 23: ... internal framework and EMI seals WARNING Electrostatic discharge ESD damage can occur when components are mishandled Always wear an ESD preventative wrist or foot heal ground strap when handling RPMs SFM3s or line cards After you remove the original packaging place RPMs SFM3s and line cards directly into the chassis or on an antistatic surface WARNING Complete the chassis installation into the ra...

Page 24: ... the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack WARNING Pour éviter toute blessure corporelle pendant les opérations de montage ou de réparation de cette unité en casier il convient de prendre des précautions spéciales afin de maintenir la stabilité du système Les directives ci dessous sont destinées à assurer la ...

Page 25: ...nt rack shelf bar Load the chassis in the lower half of an empty rack to avoid a top heavy rack Figure 5 2 WARNING Do not remove the Front shipping Cover during the initial installation process The cover provides front handles to assist in lifting and prevents damage to the internal framework and EMI seals Figure 5 2 Rack Mounting the Chassis To install the chassis into a prepared rack Step Task 1...

Page 26: ...e Preparation for complete requirements To install the chassis into an equipment cabinet Step Task 1 Install the equipment rack shelf bar 2 Adjust the chassis mounting brackets to the desired front rear position and add a 23 inch adapter brackets as required 3 Using a hand cart pallet jack or forklift align the rack mount holes with the cabinet holes 4 Insert rack mounting screws in the holes that...

Page 27: ... to ensure fail safe chassis operation do not operate the chassis with only one fan tray for more than 30 minutes WARNING Install the fan trays before you supply power to the system WARNING Electrostatic discharge ESD damage can occur when components are mishandled Always wear an ESD preventative wrist or foot heal ground strap when handling chassis components After you remove the original packagi...

Page 28: ...rays WARNING Table 6 1 is an illustration of the fan tray safety labels Prevent exposure and contact with hazardous voltages Do not attempt to operate this system without the safety cover provided with each PEM Step Task 1 Unpack the fan tray 2 Prior to inserting a fan tray fully turn its screw latch counter clockwise with flathead screwdriver until the fan tray latching mechanism fully retracts i...

Page 29: ...e same row FTOS will generate an error message if the three power supplies are not in the same row NOTE The On Standby switch disconnects power to the rest of the chassis from all 6 AC power supplies slots When the AC cord is attached power supply fans will spin and the LEDs will indicate status while the On Standby switch is in Standby Figure 7 1 E1200i AC Power Supply Shelf This retainer must be...

Page 30: ...WARNING Cette unité est équipée de plusieurs raccordements d alimentation Pour supprimer tout courant électrique de l unité tous les cordons d alimentation doivent être débranchés WARNING Diese Einheit verfügt über mehr als einen Stromanschluß um Strom gänzlich von der Einheit fernzuhalten müssen alle Stromzufuhren abgetrennt sein The following are Dell Force10 supplied plug types All power plugs ...

Page 31: ...e chassis and verifying the status LEDs Before you begin this power test inspect your equipment rack and chassis Verify that Each Power Supply is properly installed and plugged into the assigned slot Step Task 1 Make sure that the On Standby switch located on the left side of plug AC 0 is in the Standby up position Figure 7 1 2 Loosen the cord retainers locking screws if needed and tilt the AC cor...

Page 32: ... green LED may switch to blinking amber until the RPM boot is complete Check that the units are properly installed and are plugged into the correct slot Verify the power source If the LED remains unlit or is blinking amber after the system has booted replace the power supply 3 Both fan tray LEDs should be green online blinking green fan tray LED indicates that the system is booting During boot the...

Page 33: ... LED is No AC power Unlit No connection Operational On Standby switch may be set to Standby Lit GREEN Power Supply Failure Lit AMBER Table 7 2 Fan Tray LEDs Status LED is Booting Blinking GREEN Fault Detected Lit YELLOW Communication Failure Blinking YELLOW Operational Lit GREEN Loss of Power Unlit ...

Page 34: ...34 Installing AC Power Supplies w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 35: ...online fail 21 22 23 online fail 21 22 23 online fail online fail online fail reset reset 21 22 23 online fail 21 22 23 online fail 21 22 23 online fail 21 22 23 online fail 21 22 23 online fail 21 22 23 online fail 21 22 23 online fail PRIMARY PRIMARY Force10 Networks RP4L RPMC Force10 Networks RP4L RPMC Force10 Networks RP4L RPMC Force10 Networks RP4L RPMC Force10 Networks RP4L RPMC Force10 Netw...

Page 36: ...ary to file and coat tinned connectors or other plated connection surfaces such as on the E1200 PEM studs Installing DC PEMs CAUTION Provide an easily accessible external disconnect Dell Force10 recommends that you use a 150A circuit breaker CAUTION Un interrupteur externe doit être fournis et doit être facilement accessible Dell Force10 recommande l utilisation d un disjoncteur de 150Ampères Eine...

Page 37: ...ew and remove the PEM safety cover 4 Slide the PEM into the 0 or 1 slot Figure b a Lift up and hold the PEM interlock lever and carefully push the unit inward to fully seat it to the backplane When the PEM is fully inserted the interlock lever will drop to hold the PEM in position b Tighten the two locking screws with a 2 Phillips screw driver to secure the PEM Do not exceed 5 inch lbs torque Para...

Page 38: ...nnect the opposite end of the grounding cable to the nearest appropriate facility grounding post Figure 8 4 Cable Connector Required for E1200 PEM 6 Connect the 48 VDC and Return cables from each PEM to the remote power sources circuit breakers A and B a Check that the remote power sources for example circuit breakers are in the OFF position b Locate the appropriate studs on the PEM front panel Fi...

Page 39: ...k rail as shown below Figure 8 5 Connecting the Ground Cable to the E1200 PEM Figure 8 6 DC PEM with Connections in Place Step Task continued Split lock washer Ground studs Lug nuts Lug fn00106lp fn00106lp 48 cable typically black Return cable typically red Ground cable typically green ...

Page 40: ...hout the safety cover provided with each DC PEM Your power cables connect to an appropriate DC supply in a manner that complies with your local electrical codes For DC systems a Main Disconnect must be provided On the DC PEM s use a voltage meter to verify power on the cables Also verify that the Voltage LED is green A power supply blank is installed in any empty slot 8 Replace the safety cover an...

Page 41: ...linking amber after the system has booted replace the power supply 3 Both fan tray LEDs should be green online blinking green fan tray LED indicates that the system is booting During boot the blinking green LED may switch to blinking amber until the RPM boot is complete If a fan tray is not operating properly or air is not flowing through the chassis Power off the chassis at the remote power sourc...

Page 42: ...42 Installing DC Power Supplies w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 43: ...ING Do not supply power to your E1200 system until the power supplies and fan tray s are installed and verified and RPMs SFM3s line cards and any blank panels are installed Force10 Networks recommends that you keep all components in the original packaging until you are ready to install them Important Points to Remember Do NOT remove the cards from their protective bags until you are ready to insta...

Page 44: ...eceives the same configuration information received by the active RPM The standby RPM also performs diagnostics on its subsystems In the event of a failover the standby RPM immediately takes over and resumes the control activities that the active RPM was performing Installing a Second RPM on page 47 provides more information on the second RPM The RPM Major and Minor alarm LEDs are controlled by so...

Page 45: ...ition might occur CHMGR 2 MINORTEMP Minor alarm chassis temperature high SFM temperature reaches or exceeds threshold of 65C Blank panels are shipped with the system to ensure that all chassis slots are installed with operational modules or blanks Preparing and Installing RPMs and Line Cards Installing an RPM into the E1200i RPMs line cards and blank panels are packaged in the same box To prolong ...

Page 46: ... r t d e l l c o m Figure 9 2 Installing Cards into the E600 Figure 9 3 RPM and Line Card Slot Numbering Label CAUTION It is important that you retain the packaging and installation order of the cards Install cards from right to left beginning with R1 slot FN00029B Slot ...

Page 47: ...econd RPM into a running system without performance interruption or software intervention A second RPM for redundant functionality provides uninterrupted operability if the system transitions from the primary RPM to the secondary standby RPM The secondary RPM constantly performs updates and receives the same information received by the primary RPM The secondary RPM also performs diagnostics on its...

Page 48: ... Major Red a critical condition exists such as a severe overtemperature condition a fan tray failure an overcurrent condition in a power supply or an out of tolerance voltage The RPM LEDs are controlled by software which sets the threshold levels for triggering the different stages of alarms Unlit no major conditions Minor Amber a serious condition exists such as an overtemperature condition a sin...

Page 49: ...ble management system Step Task 1 Remove an SFM3 from the anti static packaging 2 Align the SFM3 with the guide and gently slide it into the slot until you feel the connectors engage with the chassis backplane NOTE Hold the SFM3 by the edges Avoid touching the printed circuit board and connector pins Extend the ejector lever before you insert the SFM3 into the slot 3 Rotate the lever to seat the b...

Page 50: ...50 Installing RPMs Line Cards and SFM3s w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 51: ... a remote location 10 100 Ethernet A 10 100 Ethernet port is the Management port which is a channel to download images and manage the system as well as FTP and Telnet operations You must provide a RJ 45 Ethernet cable to connect to the Ethernet receptacle Connecting the Console and Auxiliary Ports NOTE Attach an ESD preventive wrist strap and connect the leash to the ESD connection on the front of...

Page 52: ...iliary port on the RPM to connect to a modem Both the Console and Auxiliary port are RJ 45 ports Figure 10 1 displays the pinouts in an RJ 45 port Figure 10 1 Pinout for an RJ 45 Connector End Adaptors Table 10 1 displays the RJ 45 console port pin assignments Table 10 2 displays the RJ 45 auxiliary port pin assignments Table 10 1 Console Port RJ 45 Pin Assignments Pin Signal Input Output 1 NC unu...

Page 53: ...ween the E1200 Console and a DTE Terminal Server E1200 Console Port RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 9 Adapter Terminal Server Device Signal RJ 45 Pinout RJ 45 Pinout DB 9 Pin Signal RTS 1 8 8 CTS DTR 2 7 6 DSR TxD 3 6 2 RxD GND 4 5 5 GND GND 5 4 5 GND RxD 6 3 3 TxD DSR 7 2 4 DTR CTS 8 1 7 RTS Table 10 4 Pin Assignments Between E1200 Console and DB 25 Adapter E1200 Console Port RJ 45 to R...

Page 54: ...hernet port on a router Universal Serial Bus Ports There are 2 USB ports labeled A and B The A port is a host port and allows a user to install a flash memory stick for use as external flash It provides some amount of power at 5V The B port is a device port and allows a user to hook up an external PC for console access Table 10 5 RJ 45 to DB 25 Adapter Pin Modem Assignments E1200 Auxiliary Port RJ...

Page 55: ...erly secured and grounded The chassis is bolted and secured into your equipment rack The chassis is grounded Each power supply module is properly installed and secured The AC Cord Retainer is installed on AC systems The power switch is in the OFF position for DC systems and STANDBY for AC systems Power cables connect to a compliant remote power source Both fan trays are installed and secured All l...

Page 56: ...ote power source and replace the unit 5 Both fan tray LEDs should be green they may flash green or amber during a long boot Verify that air is flowing through the chassis If a fan tray is not operating properly or air is not flowing through the chassis Power off the chassis at the remote power source Ensure that the fan tray is properly installed Verify the power source If the fan tray LED remains...

Page 57: ...at this point Observe the process on your console monitor When the boot process is complete the card LEDs remain online green and the console monitor displays the Command Line Interface CLI prompt NOTE Do not press any keys or control sequences at any time during the boot process Doing so may cause the boot process to terminate Refer to the FTOS Configuration Guide for initial configuration proced...

Page 58: ...58 Powering Up w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 59: ... system generates a minor alarm and an SNMP trap The fan trays are hot swappable To remove or replace the fan tray you must have access to the rear of the chassis and be able to pull the fan tray completely out of the slot at least 20 inches To remove or replace a fan tray Step Task 1 Prior to removing a fan tray turn the screw latch counter clockwise with a flathead screwdriver one quarter of a t...

Page 60: ...tem NOTE If there is a Power Supply failure Power Supply LED is not lit or major alarm LED is lit the entire Power Supply Module must be replaced There are no field serviceable parts inside the Power Supply unit WARNING Do not remove the AC Cord Retainer until the power supplied by the remote power source is OFF NOTE The On Standby switch disconnects power to the rest of the chassis from all 6 AC ...

Page 61: ...o the line card or RPM 2 Activate the disconnect switch at the Main power source or disconnect the AC cord at the remote power source 3 Grip the handle and squeeze the thumb latch 4 Slide the Power Supply out of the slot 5 If you are replacing the Power Supply go to Installing AC Power Supplies on page 29 Step Task 1 Tilt the AC cord Retainer Safety cover approximately 15o and gently slide the cov...

Page 62: ...and remove the PEM safety cover 3 Switch the Over Current Protector located on the PEM front panel to the OFF position 4 Loosen the Locking screws 5 Lift and hold the PEM interlock lever to release the PEM 6 While holding the interlock lever up using the bottom handle pull the PEM straight out of the slot F Safety cover Retaining screw CC E1200 PWR DC Label Front Bezel PEM E1200 with Bus bar 550 0...

Page 63: ...nformation to a non operational or absent SFM NOTE Use the optical connector insertion removal tool to insert and remove fiber cables from 1GE cards with small form factor ports A optical Connector insertion removal tool is shipped with each card that is ordered separately You can add replace or remove modules without interrupting the system power or system operations RPMs line cards and SFM3s are...

Page 64: ...s the five character code for the card type If you are replacing the line card with a blank panel delete the line card information from the configuration by entering no linecard 6 If you are not operating your system with redundant cards with only one line card one RPM and eight SFM3s you power off your system until the cards are replaced Step Task 1 Loosen the captive screw and pull the ejector l...

Page 65: ...g and circulating through the system and ensures proper air flow through the system Filters should be inspected monthly and replaced every twelve months or as required WARNING An improperly installed air filter will restrict air flow and will generate thermal problems throughout the chassis Ensure the air filter is oriented correctly and seated securely in the slot WARNING Do not operate without a...

Page 66: ...66 Removing and Replacing Components w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 67: ...ying Files to the External Flash Displaying Files Stored on the External Flash External Flash Memory Card Each RPM card is designed with a slot to accommodate an external flash memory card slot0 You can use a flash card to copy the image and configuration files for storage and backup purposes For complex configurations use the copies for other E1200 systems in your network Configure your boot exec...

Page 68: ...move the card and place it in an antistatic bag Formatting an External Flash Card New external flash cards must be formatted in the E1200 before use Flash cards used on systems other than the E1200 as well as cards formatted on PCs must be reformatted in the E1200 flash slot before they can be used Similar to formatting a new diskette formatting erases all information stored on the flash card Step...

Page 69: ...lash memory cards are shipped blank To display files stored on a flash use the following command Figure 13 1 dir Command Example Step Task 1 Insert the flash card into the flash slot on the primary RPM 2 In the EXEC CLI mode enter format slot0 3 The formatted flash card is ready to use Command Syntax Command Mode Purpose copy file url1 file url2 EXEC Privilege Configure the following parameters fi...

Page 70: ...Flash Memory Card w w w d e l l c o m s u p p o r t d e l l c o m FTOS supports up to a 40 character file name length up to a 180 character local file path length and up to a 256 character remote file path length ...

Page 71: ...rs stored in non volatile random access memory NVRAM to boot the system Each RPM card is equipped with a slot for an external flash memory card slot0 You can copy the image files and configuration files to the external flash device on the primary RPM You can also begin your boot process by accessing a remote server containing the boot image and system image files When you configure your system to ...

Page 72: ...e the boot commands by entering only the first letter of a command word A matching algorithm displays the commands starting with the letter or letters you entered For example b displays the commands starting with the letter b boot change and boot selector Entering s h displays the syntax help information All commands are case insensitive 2 Execute the following show commands to display important b...

Page 73: ...rks Inc ROM Header Version 1 0 Official CP_IMG_BOOT BSP Release 2 0 0 14 Created Fri Nov 2 18 22 47 US Pacific 2007 Bootflash Partition B Force10 Networks System Boot Copyright 1999 2007 Force10 Networks Inc ROM Header Version 1 0 Official CP_IMG_BOOT BSP Release 2 0 0 14 Created Fri Nov 2 18 22 47 US Pacific 2007 BOOT_USER show bootvar PRIMARY OPERATING SYSTEM BOOT PARAMETERS boot device flash fi...

Page 74: ... default parameters always reside on the internal flash device flash NOTE These parameters as well as other boot parameters can be modified in the CLI mode When you enter the boot change command you are prompted for a response Enter a new parameter or press the ENTER key carriage return to accept the default parameter Enter period to clear a field Enter dash to edit a field above the current curso...

Page 75: ...he IP address and network mask of the management Ethernet port If the show command output does not display configured IP address information use the interface management ethernet ip address ip address ip address mask command to set the IP address of the Management Ethernet port for network ftp tftp operating system boot 8 show default gateway default gateway ip address Optional Use the show defaul...

Page 76: ...esults on the console screen NOTE Do not press break control sequence at any time during the boot reboot process Doing so causes the boot process to terminate 11 Force10 When the reboot completes the CLI defaults to the EXEC mode Step Command Task continued BOOT_USER show default gateway No gateway IP address specified BOOT_USER default gateway ip 1 2 3 5 Gateway IP address 1 2 3 5 BOOT_USER show ...

Page 77: ...e occurrences For example whenever a module exceeds the shutdown threshold the module shuts down If more than one module exceeds the warning or high temperature thresholds within a five minute period the system generates one event for all effected modules but alarms are logged for each occurrence If the modules temperature falls to 5 lower than the warning threshold temperature the system clears t...

Page 78: ...are failure in a redundant power configuration 4 power supplies minor amber minor red or unlit Line Card Hardware failure major red major amber Exceeds high temperature limit major red major unlit Exceeds warning temperature limit minor amber minor green Individual interface fails minor amber reported amberb RPM Non redundant Configuration with 1 RPM Exceeds high temperature limit major red major ...

Page 79: ... system when it boots determines the level of alarms sent when a redundant SFM3 is removed or fails At boot time if 9 or 10 SFM3s are present and functioning the E1200 system issues no alarms However if one SFM3 fails or is removed the system sends a minor alarm The system requires eight functioning SFM3s to pass traffic At boot time if eight SFM3s are present and functioning the E1200 system issu...

Page 80: ...80 Alarms w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 81: ...s weight with factory installed components backplane and air filter 139 pounds approx 63 05kg Weight fully loaded backplane air filter 2 fan trays 10 SFM3s RPMs and 14 line cards 422 pounds approx 191 2 kg Mounting Attached rack mount brackets are factory set for front mounting in a standard 19 inch rack Mounting brackets are adjustable for center and rear mounting Optional brackets are available ...

Page 82: ...installed components backplane and air filter 97 pounds approx 44 00 kg Weight fully loaded backplane air filter 2 fan trays 10 SFM3s RPMs and 14 line cards 319 pounds approx 144 70 kg Mounting Attached rack mount brackets are factory set for front mounting in a standard 19 inch rack Mounting brackets are adjustable for center and rear mounting Optional brackets are available for front or center m...

Page 83: ...use harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Canadian Department of Communication Statement European Union EMC Directive Conformance Statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating t...

Page 84: ...s Class A product based on the standard of the Voluntary Control Council For Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions WARNING AC Power cords are for use with Dell Force10 equipment only Do not use Dell Force10 AC power cords with ...

Page 85: ...stems FDA Regulation 21CFR 1040 10 and 1040 11 IEC 60950 1 1st Ed including all National Deviations and Group Differences Electromagnetic Emissions USA FCC CFR47 Part 15 Subpart B Class A Canada ICES 003 Issue 4 Class A Europe EN 55022 2006 CISPR 22 2007 Class A Japan VCCI V3 2007 04 Class A Australia New Zealand AS NZS CISPR 22 2006 Class A Immunity EN61000 3 2 Harmonic Current Emissions EN6100 3...

Page 86: ...ve Figure C 1 The European WEEE symbol In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or recovered at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework availabl...

Page 87: ...cluding bug lists error message decoder release notes You can even track your own Dell Force10 inventory Once you are logged in the following five tabs become available Home Summary of open cases RMA management and field notices as shown below Service Request Case management Software Center Software downloads bug fixes and bug tracking tool Documents User documentation FAQs field notices technical...

Page 88: ...aged command This report is very long so the storage buffer in your terminal program should be set high Output from the show logging eventlog unit command where unit is the stack ID of the member unit that experienced the failure This report is included as a section in the output of show tech support Console captures showing the error messages Console captures showing the troubleshooting steps tak...

Page 89: ...formation when using E mail or phone Part number description and serial number of the component Your name organization name telephone number fax number and e mail address Shipping address for the replacement component including a contact name phone number and e mail address A description of the failure including log messages This generally includes Output from the show tech support non paged comma...

Page 90: ...90 Technical Support w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 91: ...imum requirement 35 remote power source 35 disposal switch 86 E ESD 43 63 European WEEE Directive 86 external flash copying files 69 formatting 68 inserting 67 installing 68 overview 67 removing 68 when to insert external flash 67 F fan trays installing 28 replacing 59 H hardware requesting replacement 89 High Touch Current see Leakage Current 8 31 55 I installing chassis in equipment cabinet 22 2...

Page 92: ...te selection 15 rack mounting 16 SFM Switch Fabric Module 9 show logging eventlog command 89 show tech command 89 specifications chassis 81 82 environmental 15 storing components 17 support contacts 87 Switch Fabric Module SFM 9 switch recycling 86 system boot BOOT_USER 71 72 break control sequence 71 commands question mark 72 boot change 74 default gateway 75 dir flash 76 dir slot0 76 help 72 int...

Page 93: ...Index 93 Test Power Supply and Fan Operability 31 40 U unpacking 19 23 W Warning 7 WEEE 86 ...

Page 94: ...94 Index w w w d e l l c o m s u p p o r t d e l l c o m ...

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