Dell DIMENSION XPS GEN 3 WHL, User Manual, Page: 43 / 144

Solving Problems
43
No sound from headphones
D
ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR
—
Sound from the speakers is
automatically disabled when headphones are connected to the computer’s front-panel headphone
connector.
T
EST THE ELECTRICAL OUTLET
—
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
E LIMINATE POSSIBLE INTERFERENCE —
Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
R
UN THE SPEAKER DIAGNOSTICS
R EINSTALL THE SOUND DRIVER —
See page 53.
R
UN THE
H
ARDWARE
T
ROUBLESHOOTER
—
See page 57.
C
HECK THE HEADPHONE CABLE CONNECTION
—
Ensure that the headphone cable is securely inserted
into the headphone connector (see page 64).
A
DJUST THE
W
INDOWS VOLUME CONTROL
—
Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.