96
Solving Problems
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3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab
described in the following table for more information.
4
When the tests are complete, close the test screen to return to the
Main
Menu
screen. To exit
the Dell Diagnostics and restart the computer, close the
Main
Menu
screen.
Reinstalling Microsoft
®
Windows
®
XP
Before You Begin
If you are considering reinstalling the Windows XP operating system to correct a problem with a
newly installed driver, first try using Windows XP Device Driver Rollback (see page 90). If Device
Driver Rollback does not resolve the problem, then use System Restore (see page 93) to return your
operating system to the operating state it was in before you installed the new device driver.
NOTICE:
Before performing the installation, back up all data files on your primary hard drive. For
conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows XP, you need the following items:
•
Dell™
Operating System
CD
•
Dell
Drivers and Utilities
CD
NOTE:
The
Drivers and Utilities
CD contains drivers that were installed during assembly of the computer.
Use the
Drivers and Utilities
CD to load any required drivers.
Tab
Function
Results
Displays the results of the test and any error
conditions encountered.
Errors
Displays error conditions encountered, error codes, and the
problem description.
Help
Describes the test and may indicate requirements for running
the test.
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all
devices from system setup, memory, and various internal tests, and
it displays the information in the device list in the left pane of the
screen. The device list may not display the names of all the
components installed on your computer or all devices attached to
your computer.
Parameters
Allows you to customize the test by changing the test settings.
G2806bk2.book Page 96 Tuesday, May 25, 2004 8:48 AM
