Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 8. Self-help resources
Self-help resources
Resource location
Information about Dell products and services
My Dell
Tips
Contact Support
In Windows search, type
Contact Support
, and press
Enter.
Online help for operating system
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
Dell knowledge base articles for a variety of computer
concerns.
1. Go to
.
2. Type the subject or keyword in the
Search
box.
3. Click
Search
to retrieve the related articles.
Learn and know the following information about your product:
●
Product specifications
●
Operating system
●
Setting up and using your product
●
Data backup
●
Troubleshooting and diagnostics
●
Factory and system restore
●
BIOS information
See
Me and My Dell
at
.
To locate the
Me and My Dell
relevant to your product,
identify your product through one of the following:
●
Select
Detect Product
.
●
Locate your product through the drop-down menu under
View Products
.
●
Enter the
Service Tag number
or
Product ID
in the
search bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
.
NOTE:
Availability varies by country and product, and some services may not be available in your country.
NOTE:
If you do not have an active internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
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Getting help and contacting Dell
