Appendix
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61
Dell computer
1.
Go to
www.dell.com/support
, enter your service tag, and download the
latest driver for your graphics card.
2.
After installing the drivers for your graphics adapter, attempt to set the
resolution to
3840 x 2160
again.
NOTE: If you are unable to set the recommended resolution, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that supports the video resolution.
Non-Dell computer
In Windows 7, Windows 8 or Windows 8.1:
1.
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2.
Right-click on the desktop and click
Personalization
.
3.
Click
Change Display Settings
.
4.
Click
Advanced Settings
.
5.
Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel, and so on).
6.
Refer to the graphic card provider website for updated driver (for example,
www.ATI.com
or
www.AMD.com
).
7.
After installing the drivers for your graphics adapter, attempt to set the
resolution to
3840 x 2160
again.
In Windows 10:
1.
Right-click on the desktop and click
Display Settings
.
2.
Click
Advanced display settings
.
3.
Click
Display adapter properties
.
4.
Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5.
Refer to the graphic card provider website for updated driver (for example,
www.ATI.com
or
www.NVIDIA.com
).
6.
After installing the drivers for your graphics adapter, attempt to set the
resolution to
3840 x 2160
again.
NOTE: If you are unable to set the recommended resolution, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that supports the video resolution.
