Dell C5519Q User Manual Download

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Monitor Model:

C5519Q

Regulatory Model:

C5519Qc

Dell C5519Q

User’s Guide

Summary of Contents for C5519Q

Page 1: ...Monitor Model C5519Q Regulatory Model C5519Qc Dell C5519Q User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 09 Rev A00 ...

Page 3: ...ution specifications 14 Support video mode 14 Preset display modes 14 Electrical specifications 15 Physical characteristics 15 Environmental characteristics 16 Power management modes 17 Plug and Play capability 19 LCD monitor quality pixel policy 19 Setting up the monitor 20 Connecting your monitor 20 Connecting the VGA cable 20 Connecting the HDMI cable 21 Connecting the DP cable 21 ...

Page 4: ...7 Power on the monitor 27 Using the control buttons 28 OSD controls 29 Using the On Screen Display OSD menu 30 Accessing the OSD menu 30 OSD warning messages 42 Dell ethernet web management for monitors 45 OSD and Power button lock 50 Troubleshooting 52 Self test 52 Built in diagnostics 54 Product specific problems 58 Appendix 59 Safety instructions 59 FCC notices U S Only and other regulatory inf...

Page 5: ...Setting display resolution to 3840 x 2160 maximum 60 Dell computer 61 Non Dell computer 61 Maintenance guidelines 62 Cleaning your display 62 Pin assignments 63 ...

Page 6: ...sure that you have received all the components and Contacting Dell if anything is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Remote control Batteries AAA x 2 Power cable varies by countries VGA cable HDMI cable ...

Page 7: ...rt for lower resolutions Video Electronics Standards Association VESA 400 mm x 400 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system Digital connectivity with DisplayPort and HDMI On Screen Display OSD adjustments for ease of set up and screen optimization Security lock slot Asset Management Capability Optimize eye comfort with a flicker free sc...

Page 8: ...8 About your monitor Identifying parts and controls Front view 1 1 IR lens with LED indicator ...

Page 9: ...o the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Apparatet må tilkoples jordet stikkontakt Apparaten skall anslutas till jordat uttag Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan Apparatets stikprop skal tilsluttes en stikkontakt med j...

Page 10: ...og audio two channel input 3 VGA connector Connect your computer with VGA cable 4 DP connector Connect your computer with DP cable 5 HDMI 1 connector Connect your computer with HDMI cable 6 HDMI 2 connector 7 USB dedicated charging port USB 3 0 with 10 W Power supply 5V 2 0A 8 USB 3 0 downstream port Connect your USB device You can only use this connector after you have connected the USB cable to ...

Page 11: ...am connector on the monitor 10 USB 3 0 upstream port Connect the USB cable that comes with your monitor to the computer Once this cable is connected you can use the USB downstream connectors on the monitor 11 RS232 connector Remote management and control of monitor via RS232 12 RJ 45 port Remote Network Management and control of monitor via RJ 45 Bottom view 1 1 1 Speakers ...

Page 12: ...l 178 typical 178 typical Luminance output 350 cd m typical Contrast ratio 4000 1 typical Faceplate coating Antiglare with hard coating 3H 2 Haze Backlight LED light bar system Response time 8 ms typical G to G Color depth 1 07 billion colors typical Color gamut National Television Standards Committee NTSC 72 Commission Internationale de L Eclairage CIE 1931 NOTE Color gamut typical is based on CI...

Page 13: ...rt version 2 0 1 x USB Dedicated charging port 2 x USB 3 0 downstream ports 1 x USB 3 0 upstream port 1 x RS232 1 x RJ 45 Border width edge of monitor to active area Top Left Right Bottom 15 7 mm 0 61 inches 25 55 mm 1 01 inches Dell Display Manager compatibility Yes Security Security lock slot cable lock sold separately Cable management Yes ...

Page 14: ...ode Horizontal frequency kHz Vertical frequency Hz Pixel clock MHz Sync polarity Horizontal Vertical VESA 720 x 400 31 5 70 0 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 ...

Page 15: ...nt 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 2 5A typical Inrush current 120 V 30 A Max at 0 C cold start 240 V 60 A Max at 0 C cold start Physical characteristics Model C5519Q Signal cable type Digital DisplayPort 20 pins Digital HDMI 19 pins Analog D Sub 15 pins Universal Serial Bus USB 9 pins Dimensions Height Width Depth 721 5 mm 28 41 inches 1241 0 mm 48 86 inches 64 8 mm 2 55 inches Weight Weig...

Page 16: ...e for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 10 to 90 non condensing Shipping 10 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft max Non operating maximum 12 192 m 40 000 ft max Thermal dissipation 684 00 BTU h...

Page 17: ...tive Blank White Glowing Less than 0 5 W Active off mode Ehernet turn on Inactive Inactive Blank White Glowing Less than 2 W Switch off Off Less than 0 5 W Energy Star Power consumption Pon 85 W ETEC 116 W Zero power consumption in off mode can only be achieved by disconnecting the AC main cable from the monitor Maximum power consumption with maximum luminance This document is informational only a...

Page 18: ...t your monitor NOTE This monitor is ENERGY STAR certified NOTE PON Power consumption of on mode as defined in Energy Star 7 0 version ETEC Total energy consumption in kWh as defined in Energy Star 7 0 version ...

Page 19: ...ttings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the monitor LCD monitor quality pixel policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or us...

Page 20: ...aya Tegangan 100 240V 50 60Hz 2 5A 輸入電源交流電壓100 240伏特 2 5安培 50 60赫茲 Raheen Business Park Limerick Ireland for EU Only www dell com regulatory_compliance x x x x x x x x Consumo de energía en operación XX X Wh Удельная мощность рабочего режима X XXX Вт см Потребляемая мощность изделием в режиме ожидания X XX Вт Потребляемая мощность изделием в выключенном режиме X XX Вт This device complies with pa...

Page 21: ... operación XX X Wh Удельная мощность рабочего режима X XXX Вт см Потребляемая мощность изделием в режиме ожидания X XX Вт Потребляемая мощность изделием в выключенном режиме X XX Вт This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including...

Page 22: ...energía en operación XX X Wh Удельная мощность рабочего режима X XXX Вт см Потребляемая мощность изделием в режиме ожидания X XX Вт Потребляемая мощность изделием в выключенном режиме X XX Вт This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received...

Page 23: ...peration Apparatet må tilkoples jordet stikkontakt Apparaten skall anslutas till jordat uttag Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan Apparatets stikprop skal tilsluttes en stikkontakt med jord som giver forbindelse til stikproppens jord The equipment must be connected to an earthed mains socket outlet L appareil doit être branché sur une prise de courant munie d une mise ...

Page 24: ...e the selection left in OSD menu 5 Down Press to move the selection down in OSD menu 6 Menu Press to turn on the OSD menu 7 Brightness Press to decrease the Brightness 8 Volume Press to decrease the Volume 9 Mute Press to turn the mute function on off 10 Preset modes Monitor information about Preset modes 11 Right Press to move the selection right in OSD menu 12 OK Confirm an entry or selection 13...

Page 25: ...ries can result in leaks or bursting Be sure to follow these instructions Place AAA batteries matching the and signs on each battery to the and signs of the battery compartment Do not mix battery types Do not combine new batteries with used ones It causes shorter life or leakage of batteries Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment Do not...

Page 26: ...ting range of the remote control Point the top of the remote control toward the LCD monitor s remote sensor during button operation Use the remote control within a distance of about 8 m from remote control sensor or at a horizontal and vertical angle of within 15 within a distance of about 5 6 m NOTE The remote control may not function properly when the remote control sensor on the monitor is unde...

Page 27: ... x x x Consumo de energía en operación XX X Wh Удельная мощность рабочего режима X XXX Вт см Потребляемая мощность изделием в режиме ожидания X XX Вт Потребляемая мощность изделием в выключенном режиме X XX Вт This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any int...

Page 28: ...U U U U Up p 1 2 3 4 5 The following table describes the control buttons Control buttons Description 1 Up Use the Up key to adjust increase ranges items in the OSD menu 2 Down Use the Down key to adjust decrease ranges items in the OSD menu 3 Menu Use the Menu button to launch the On Screen Display OSD and select the OSD Menu See Accessing the OSD menu 4 Exit Use the Exit key to exit on screen dis...

Page 29: ...o adjust increase ranges items in the OSD menu 2 Down Use the Down key to adjust decrease ranges items in the OSD menu 3 OK Use the OK key to confirm your selection 4 Exit Use the Exit key to exit on screen display OSD from menu and sub menus Hold about 10 seconds will enable or disable OSD lock ...

Page 30: ...ize Menu Brightness Contrast Dell 55 Monitor 75 75 Auto Adjust Audio 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press the and button to select the desired parameter ...

Page 31: ...f the backlight Press the key to increase brightness and press the key to decrease brightness min 0 max 100 NOTE Manual adjustment of brightness is disabled when dynamic contrast is switched on Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the key to increase contrast and press the key to decrease contrast min 0 max 100 The contrast...

Page 32: ...s the monitor self adjusts to the current input Auto Adjustment in Progress Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display Settings NOTE Auto Adjust does not occur if you press the button while there are no active video input signals or...

Page 33: ... DisplayPort DP connector Push to select the DisplayPort input source HDMI 1 Select HDMI 1 input when you are using the HDMI 1 connectors Press to select the HDMI 1 input source HDMI 2 Select HDMI 2 input when you are using the HDMI 2 connectors Press to select the HDMI 2 input source Auto Select Select Auto Select to scan for available input signals Reset Input Source Resets your monitor s input ...

Page 34: ... preset color mode WARNING The possible long term effects of blue light emission from the monitor may cause personal injury such as digital eye strain eye fatigue and damage to the eyes Using monitor for extended periods of time may also cause pain in parts of body such as neck arm back and shoulder To reduce the risk of eye strain and neck arm back shoulder pain from using the monitor for long pe...

Page 35: ...ut mode to RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI cable or DisplayPort cable YPbPr Select this option if your DVD player supports only YPbPr output Reset Color Resets your monitor s color settings to the factory defaults ...

Page 36: ... the or buttons to adjust image up and down Minimum is 0 Maximum is 100 Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 NOTE The value of 100 is sharper Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or buttons to adjust for best image quality Minimum is 0 Maximum is 100 Phase I...

Page 37: ... 9 Audio Source PC Audio Speaker On Reset Audio Audio Volume Use the buttons to adjust the volume Minimum is 0 Maximum is 100 Audio Source Allows you to set the Audio Source mode to PC Audio HDMI 1 or HDMI X or DP Speaker Allows you to enable or disable speaker function Reset Audio Select this option to restore default display settings ...

Page 38: ... Audio Menu Language Allows you to set the OSD display to one of eight languages English Spanish French German Portuguese Brazil Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons from 0 to 100 Timer Allows you to set the time for which the OSD remains active after you press a key on the monitor Use the and keys to adj...

Page 39: ...n LED On During Active USB Off During Standby Monitor Sleep On Reset Personalization Audio Personalize Power Button LED Allows you to set the power LED indicator On During Active or Off During Active to save energy USB Allows you to set the USB On During Standby or Off During Standby to save energy Monitor Sleep Select off to turn off this feature Reset Personalization Allows you to restore shortc...

Page 40: ... Tag Reset Others Factory Reset DDC CI Model Dell C5519Q Current 1920x1080 60Hz DP Capability DP 1 2 HDMI 2 0 Input Source VGA DDC CI DDC CI display data channel command interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting off Enable this feature by selecting on for best user experienc...

Page 41: ...gement tool For more information see Dell web management for monitors Color Display Personalize Menu Brightness Contrast Dell 55 Monitor Auto Adjust Input Source Display Info DDC CI On HDMI CEC Off LCD Conditioning Off Audio Others Firmware 12C105 Service Tag ABCDEFG Reset Others Factory Reset IP Address 10 0 50 100 Service Tag Displays the service tag number of the monitor Reset Others Resets all...

Page 42: ...the horizontal and vertical frequency ranges addressable by this monitor Recommended mode is 3840 x 2160 Before the DDC CI function is disabled the following message is displayed The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No Dell 55 Monitor C5519Q When the monitor enters the Power Save mode the following message appear...

Page 43: ... box as shown below appears The monitor will enter power save mode after 4 minutes if left at this state Dell P2418HZ Dell 55 Monitor No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com C5519Q C5519Q If HDMI cable is not connected a floating dialog box as shown below appears The monitor will enter power save mode after 4 minutes if left at this state Dell 55 Monitor No ...

Page 44: ... com C5519Q C5519Q If DP cable is not connected a floating dialog box as shown below appears The monitor will enter power save mode after 4 minutes if left at this state Dell 55 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes www dell com C5519Q C5519Q See Solving Problems for more information ...

Page 45: ...ars and is shown on center of display screen for 4 seconds Ethernet Disable Hold the Up key button 1 for 4 seconds to disable Ethernet when Ethernet enabled A network icon appears and is shown on center of display screen for 4 seconds NOTE RS232 remains enabled whether Ethernet is enabled or dis abled This monitor comes with networking capability which lets you remotely access and change settings ...

Page 46: ...ice Tag ABCDEFG Reset Others Factory Reset IP Address 10 0 50 100 2 In the computer s IP Properties tab specify an IP Address by selecting Use the following IP Address and enter the following values For IP Address 10 0 50 101 and for Subnet Mask 255 255 0 0 leave all other entries as blanks 3 The IP Address configuration would now look like this To access and use the web management tool follow the...

Page 47: ...rowser and type the monitor s IP Address 10 0 50 100 in the address bar 2 The log in page opens Enter the Administrator Password to continue 3 The Home page opens C5519Q C5519Q 4 Click Network Settings tab to see the network settings C5519Q ...

Page 48: ...Display Control to see the display s status 6 Click Security to set a password 7 Update Firmware You can download the latest drivers from the Dell Support website at www dell com support 8 Upgrade firmware page and wait for 30 seconds ...

Page 49: ...Operating the monitor 49 9 Finished click on button to proceed after 8 seconds ...

Page 50: ...w w w w w w w w w w w w wn n n n n n n n n U U U U U Up p 1 2 3 4 5 To enter OSD lock menu Hold the Exit key button 4 for 4 seconds to display OSD lock menu when OSD unlocked A OSD lock menu appears and is shown on center of display screen for 4 seconds Dell 55 Monitor Select Option C5519Q To enter OSD unlock menu Hold the Exit key button 4 for 4 seconds to display OSD lock menu when OSD locked A ...

Page 51: ...nostics See Built in diagnostics for more information NOTE To get into OSD Lock or Unlock menu Press and hold the Exit key button 4 for 4 seconds The icon will appear on center of display screen when in the following conditions which mean OSD is in lock state 1 Press the Up key button 1 Down key button 2 Menu key button 3 or Exit key button 4 when in OSD menu lock state 2 Press the Power key butto...

Page 52: ... the following steps 1 Turn off both your computer and the monitor 2 Disconnect all video cables from the monitor This way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell 55 Monitor No HDMI 1 Cable The display will g...

Page 53: ...isplay will go into Power Save Mode in 4 minutes www dell com C5519Q C5519Q NOTE This box also appears during normal system operation if the video cable is disconnected or damaged 4 Turn off your monitor and reconnect the video cable then turn on your computer and the monitor If your monitor remains dark after you reconnect the cables check your video controller and computer ...

Page 54: ...n n n n nu u u u u u u u u u u E E E E E Exi it t t t t t P P P P P Pow w w w w w w w w w we e e e e e e e e e e er D D D D D Do ow w w w w w w w w w w w wn n n n n n n n n U U U U U Up p 1 2 3 4 5 To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes...

Page 55: ...play for any abnormalties 8 Repeat step 6 and 7 to inspect the display in red green blue black white and text pattern screens The test is complete when the text pattern screen appears To exit press the Up key button 1 again If you do not detect any screen abnormalties upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer ...

Page 56: ...enu Poor focus Eliminate video extension cables Reset the monitor to Factory Settings Factory Reset Change the video resolution to the correct aspect ratio Shaky Jittery video Reset the monitor to factory settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing pixels Cycle power on off Pixel that is permanently off is a natural defect that can occur...

Page 57: ...tor self test feature check to determine if the intermittent problem occurs in self test mode Missing color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong color Change the Color Setting Mode in the Color Settings OSD to Graphics or Video d...

Page 58: ...Check if the OSD menu is locked If yes press and hold the menu button for 10 seconds to unlock No input signal when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the computer or vi...

Page 59: ...Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online monitor support content 1 Visit www dell com support monitors To contact Dell for sales techni...

Page 60: ...lick on the desktop and click Screen Resolution 3 Click the dropdown list of the screen resolution and select 3840 x 2160 4 Click OK In Windows 10 1 Right click on the desktop and click Display settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 3840 x 2160 4 Click Apply If you do not see the recommended resolution as an option you may need to update your ...

Page 61: ...the description at the top of the window e g NVIDIA ATI Intel and so on 6 Refer to the graphic card provider website for updated driver for example www ATI com or www AMD com 7 After installing the drivers for your graphics adapter attempt to set the resolution to 3840 x 2160 again In Windows 10 1 Right click on the desktop and click Display Settings 2 Click Advanced display settings 3 Click Displ...

Page 62: ...l screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the display Avoid using detergent of any kind as some detergents leave a milky film on the display If you notice white powder when you unpack your display wipe it off with a cloth Handle your display with care as...

Page 63: ... 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Pin number Monitor side of the 15 pin side signal cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 DDC 5 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 64: ... 1 TMDS Data2 2 TMDS Data2 Shield 3 TMDS Data2 4 TMDS Data1 5 TMDS Data1 Shield 6 TMDS Data1 7 TMDS Data0 8 TMDS Data0 Shield 9 TMDS Data0 10 TMDS Clock 11 TMDS Clock Shield 12 TMDS Clock 13 CEC 14 Reserved N C on device 15 SCL 16 SDA 17 DDC CEC Ground 18 5V Power 19 Hot Plug Detect ...

Page 65: ...ector Pin number 20 pin side of the connected signal cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 GND 19 Re PWR 20 3 3 V DP_PWR ...

Page 66: ... NOTE USB 3 0 functionality requires a USB 3 0 capable computer NOTE The USB ports on the monitor work only when the monitor is turned on or in power save mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality Transfer speed Data rate Power consumption 2 Super speed 5 Gbps 4 5 W Max each port High speed 480 Mbps 4 5 W Max...

Page 67: ...BUS 2 D 2 D 3 D 3 D 4 GND 4 GND 5 StdB_SSTX 5 StdB_SSTX 6 StdB_SSTX 6 StdB_SSTX 7 GND_DRAIN 7 GND_DRAIN 8 StdB_SSRX 8 StdB_SSRX 9 StdB_SSRX 9 StdB_SSRX Shell Shield Shell Shield RS232 connector RS232 monitor pin assignment Facing monitor Male GND RXD TXD RS232 serial communication cable pin assignment Facing cable ...

Page 68: ...232 Pin description RS232 1 2 TXD 2 3 RXD 3 4 5 GROUND 5 6 7 Not Used 7 8 Not Used 8 9 RS232 protocol communication settings Connection settings Value Baud Rate 9600 bps Data Bits 8 bits Parity None Stop Bits 1 bit Flow control None ...

Page 69: ...Appendix 69 RJ 45 connector Pin assignments Pin number 12 pin side of the connector 1 D 2 D 3 RCT 4 GND 5 GND 6 RCT 7 D 8 D 9 LED2_Y 10 LED2_Y 11 LED1_G 12 LED1_G ...

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