Dell B5465dnf Mono Laser Printer MFP User Manual Download Page 51

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Use the

USB port

Attach an optional wireless network adapter.

Warning—Potential Damage:

Do not touch the USB cable, any wireless network adapter, or the printer in the area

shown while actively printing. Loss of data or a malfunction can occur.

Organizing cables

Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer.

Additional printer setup

Summary of Contents for B5465dnf Mono Laser Printer MFP

Page 1: ...his text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp and Dell OpenManage are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to the entities claiming t...

Page 2: ...cations 21 Finding the IP address of the printer 21 Finding the IP address of the computer 21 Accessing the Embedded Web Server 22 Customizing the home screen 22 Understanding the different applications 22 Activating the home screen applications 23 Finding information about the home screen applications 23 Setting up Forms and Favorites 23 Setting up Card Copy 24 Using MyShortcut 25 Setting up Mult...

Page 3: ...r to a wireless network using the Embedded Web Server 57 Changing port settings after installing a new network Internal Solutions Port 58 Setting up serial printing 59 Verifying printer setup 60 Printing a menu settings page 60 Printing a network setup page 60 Loading paper and specialty media 61 Setting the paper size and type 61 Configuring Universal paper settings 61 Loading the 550 sheet tray ...

Page 4: ...tomizing copy settings 97 Placing information on copies 103 Canceling a copy job 103 Understanding the copy options 104 E mailing 107 Setting up the printer to e mail 107 Creating an e mail shortcut 108 E mailing a document 109 Customizing e mail settings 110 Canceling an e mail 111 Understanding the e mail options 111 Faxing 114 Setting up the printer to fax 114 Sending a fax 129 Creating shortcu...

Page 5: ...23 Using recycled paper 223 Conserving supplies 223 Saving energy 223 Using Eco Mode 223 Reducing printer noise 224 Adjusting Sleep mode 225 Using Hibernate mode 225 Adjusting the brightness of the printer display 226 Recycling 226 Recycling Dell products 226 Securing the printer 227 Statement of Volatility 227 Erasing volatile memory 227 Erasing non volatile memory 228 Erasing printer hard disk m...

Page 6: ...rinter to another location 243 Shipping the printer 243 Managing the printer 244 Managing printer messages 244 Accessing Status Monitor Center 244 Checking the virtual display 244 Setting up e mail alerts 245 Viewing reports 245 Configuring supply notifications from the Embedded Web Server 245 Restoring factory default settings 246 Clearing jams 247 Avoiding jams 247 Understanding jam messages and...

Page 7: ... problems 279 Solving print problems 287 Solving copy problems 312 Solving fax problems 316 Solving scanner problems 322 Solving home screen applications problems 327 Embedded Web Server does not open 327 Contacting technical support 328 Appendix 329 Index 331 Contents 7 ...

Page 8: ...nal tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s au...

Page 9: ... cabling connections such as the fax feature power cord or telephone during a lightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For mor...

Page 10: ...ocumentation CD and then look for Printer and Software Documentation under the Pubs folder From the list of publications click the Networking Guide link Help using the printer software WindowsorMacHelp Openaprintersoftwareprogram or application and then click Help Click to view context sensitive information Notes Help is automatically installed with the printer software The printer software is loc...

Page 11: ...an 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of...

Page 12: ...mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information contact the place where you purchased the printer Learning about the printer 12 ...

Page 13: ...sic model 5 6 7 3 2 1 4 1 Automatic document feeder ADF 2 ADF tray 3 ADF bin 4 Standard bin 5 Printer control panel 6 100 sheet multipurpose feeder 7 Standard 550 sheet tray Learning about the printer 13 ...

Page 14: ...00 sheet tray must always be at the bottom of a configuration and may be paired with only one optional 550 sheet tray Three optional 550 sheet trays may be configured with the printer Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple fax destinations at the same time ...

Page 15: ...ay faceup short edge first Load up to 150 sheets of plain paper into the ADF tray Scan sizes from 76 2 x 127 mm 3 x 5 inches wide to 216 x 635 mm 8 5 x 25 inches long Scan media weighs from 52 to 120 g m2 14 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner gl...

Page 16: ...tach a device to the USB port on the printer 4 Keypad Enter numbers letters or symbols 5 Start button Start a job depending on which mode is selected 6 Clear All Reset button Reset the default settings of a function such as copying faxing or scanning 7 Cancel button Cancel all printer activity 8 Indicator light Check the status of the printer 9 USB port Connect a flash drive to the printer Note On...

Page 17: ...9 seconds in a slow pulsing pattern The printer is in Hibernate mode Understanding the home screen When the printeris turned on the display shows a basic screen referred to as the home screen Touch the home screen buttons and icons to initiate an action such as copying faxing or scanning to open the menu screen or to respond to messages Note Your home screen may vary depending on your home screen ...

Page 18: ...he messages screen for more information on the message and how to clear it 13 Tips Open a context sensitive Help dialog 14 Search Held Jobs Search for one or more of the following items User name for held or confidential print jobs Job names for held jobs excluding confidential print jobs Profile names Bookmark container or print job names USB container or print job names for supported file types ...

Page 19: ...rated by periods You can use the IP address when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physically near the printer Using the touch screen buttons Note Your home screen icons and buttons may vary depending on your home screen customization settings administrative setup and active embedded solutions Touch To 1 Arrows View a li...

Page 20: ...ttons Touch To Accept Save a setting Cancel Cancel an action or a selection Exit a screen and return to the previous screen without saving changes Reset Reset values on the screen Understanding the printer control panel 20 ...

Page 21: ...uch as 123 123 123 123 Finding the IP address of the computer Note Make sure that you know how your printer and computer are connected to the network Ethernet or wireless The computer IP address is required when setting up home screen applications such as Forms and Favorites Multi Send Scan to Network For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run dialog t...

Page 22: ...creen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Do one or more of the following Show or hide the icons of basic printer functions a Click Settings General Settings Home screen customization b Select the check boxes to specify which icons appear on the home screen Note If you clear a check box beside an icon then the icon does not appear on the ho...

Page 23: ...nformation on accessing the Embedded Web Server see Accessing the Embedded Web Server on page 22 For detailed information on configuring and using the home screen applications visit the Dell Support Web site at http support dell com Setting up Forms and Favorites Note A later version of this User s Guide may contain a direct link to the Administrator s Guide of this application To check for update...

Page 24: ...dress field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings Apps Apps Management Card Copy 3 Change the default scanning options if necessary Default tray Select the default tray to be used for printing scan images Default number of copies Specify the number of copies that shoul...

Page 25: ...disk 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The printer IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings Apps Apps Management Multi Send 3 From the Profiles section click Add and then customize the settings Notes See the mouse over help beside ...

Page 26: ...estination are correct type the correct IP address of the host computer where the specified destination is located For more information on obtaining the IP address of the host computer see Finding the IP address of the computer on page 21 Make sure the printer has access rights to the folder where the specified destination is located 4 Click Apply To use the application touch Scan to Network on th...

Page 27: ... file name or use the default name If a JVM Out of Memory error occurs then repeat the export process until the configuration file is saved To import a configuration from a file click Import and then browse to the saved configuration file that was exported from a previously configured printer Notes Before importing the configuration file you can choose to preview it first or load it directly If a ...

Page 28: ...rical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Available internal options Note Some options are available only in select printer models For more information contact the place where you purchased the printer Memory card DDR3 DIMM Flash memory Fonts Firmware cards Forms barcode PRESCRIBE IPD...

Page 29: ...time after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access cover 2 Using a screwdriver loosen the screws on the controller board shield Additional printer setup 29 ...

Page 30: ...ller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors 1 2 3 1 Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connector Additional printer setup 30 ...

Page 31: ...5 Reattach the shield and then align the screws with the holes 6 Tighten the screws on the shield Additional printer setup 31 ...

Page 32: ...les going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer first before touching any controller board electronic components or connectors An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board For more information see Accessin...

Page 33: ...the connector 1 2 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 5 Reattach the controller board shield and then the controller board access cover Additional printer setup 33 ...

Page 34: ...to the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 29 2 Unpack the optional card Warning Potential Damage Avoid touching the co...

Page 35: ...connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 52 Additional printer ...

Page 36: ...s going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer first before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 29 2 If a printer hard disk is installed then remove the pri...

Page 37: ...4 Remove the metal cover from the ISP opening a Loosen the screw b Lift the metal cover and then pull it out completely Additional printer setup 37 ...

Page 38: ...til it clicks into place Note Make sure that the plastic bracket has latched completely and that the plastic bracket is seated firmly on the cage 6 Install the ISP on the plastic bracket Note Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass through the ISP opening in the cage Additional printer setup 38 ...

Page 39: ...ISP is seated between the guides of the plastic bracket 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP Note Turn the screw clockwise enough to hold the ISP in place but do not tighten it yet Additional printer setup 39 ...

Page 40: ... board shield 10 Tighten the thumbscrew that is attached to the ISP Warning Potential Damage Do not screw it on too tightly 11 Connect the ISP solution interface cable into the receptacle of the controller board Note The plugs and receptacles are color coded Additional printer setup 40 ...

Page 41: ... as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer first before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 29 2 Unpack the printer hard di...

Page 42: ... ISP and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded Additional printe...

Page 43: ...isk to the holes in the controller board cage and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage Additional printer setup 43 ...

Page 44: ...ws to attach the printer hard disk mounting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board Note The plugs and receptacles are color coded Additional printer setup 44 ...

Page 45: ...bles going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer first before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 29 2 Unplug the printer hard disk interface cable from th...

Page 46: ...3 Remove the screws holding the printer hard disk in place 4 Remove the printer hard disk 5 Set aside the printer hard disk Additional printer setup 46 ...

Page 47: ... Printer For more information on installing a caster base optional 550 sheet tray spacer or 2100 sheet tray see the setup sheet that came with the option Installing optional trays The printer supports the following optional input sources 550 sheet tray 2100 sheet tray CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safel...

Page 48: ...any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 7 Lock the wheels of the caster base to secure the printer then align the printer with the tray and then slowly lower the printer into place Note Optional trays lock together when stacked Additional printer setup 48 ...

Page 49: ... on the printer 2 1 Note When the printer software and any optional trays are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 52 Additional printer setup 49 ...

Page 50: ... Use the To 1 EXT port Connectadditional devices telephoneor answeringmachine totheprinter and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the plug to access the port 2 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSLfilter or...

Page 51: ...h the USB cable any wireless network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur Organizing cables Attach the Ethernet cable and power cord and then neatly tuck the cables in the channels at the back of the printer Additional printer setup 51 ...

Page 52: ... If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note To take advantage of the full features of your printer select the custom install option and then select all packages listed Using the Internet An updated printer software may be available at http ...

Page 53: ... a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer A valid unique IP address for the printer to use on the network The network gateway The network mask A...

Page 54: ...g a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a Insert the Software and Documentation CD and then double click the installer package for the printer b Follow the instructions on the computer screen c Sel...

Page 55: ... on the network by selecting the default WEP transmit key WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you m...

Page 56: ... Setup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Follow the instructions on the printer display Connecting the printer to a wireless network using Wi Fi Protected Setup Before you begin make sure that The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point A w...

Page 57: ...eet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Network Po...

Page 58: ...thernet and wireless connection types turn off the printer connect the cable to switch to an Ethernet connection or disconnect the cable to switch to a wireless connection and then turn the printer back on For Windows users 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four set...

Page 59: ...uter Make sure you have connected the serial cable to the COM port on your printer 1 Set the parameters in the printer a From the printer control panel navigate to the menu for the port settings b Locate the menu for the serial port settings and then adjust the settings if necessary c Save the modified settings and then print a menu settings page 2 Install the printer driver a Insert the Software ...

Page 60: ...g Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and then install it again Network setup page If your printer has Ethernet or wireless capability and is attached to a network then print a network...

Page 61: ...niversal size is 76 2 x 76 2 mm 3 x 3 inches The largest supported Universal size is 216 x 359 92 mm 8 5 x 14 17 inches 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 Select the width or height and then touch Submit Loading the 550 sheet tray CAUTION POTENTIAL INJURY To reduce the risk of equipment...

Page 62: ...dth guide to the correct position for the size of the paper you are loading until it clicks into place 2 1 Note Use the paper size indicators on the bottom of the tray to help position the guides Loading paper and specialty media 62 ...

Page 63: ...e the guide to the correct position for the size of the paper you are loading 3 1 2 Notes Lock the length guide for all paper sizes Use the paper size indicators on the bottom of the tray to help position the guides Loading paper and specialty media 63 ...

Page 64: ...old or crease the paper Straighten the edges on a level surface 5 Load the paper stack with printable side facedown for one sided printing Note Make sure paper or envelope is loaded properly One sided printing Two sided duplex printing ABC Loading paper and specialty media 64 ...

Page 65: ...per into the tray Load paper as shown in the illustration If you are loading envelopes then make sure that the flap side is facing up and the envelopes are on the left side of the tray Loading paper and specialty media 65 ...

Page 66: ...fill indicator Warning Potential Damage Overfilling the tray can cause paper jams 6 For custom or Universal size paper adjust the paper guides to lightly touch the sides of the stack and then lock the length guide Loading paper and specialty media 66 ...

Page 67: ...he correct paper size and paper type to avoid paper jams and print quality problems Loading the 2100 sheet tray CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely 2 Adjust the width and length guides Loading paper and specialty media 67 ...

Page 68: ...A5 size paper a Pull up and slide the width guide to the position for A5 2 1 b Squeeze and then slide the length guide to the position for A5 until it clicks into place 1 2 Loading paper and specialty media 68 ...

Page 69: ...nto its designated slot 1 2 Note Press the A5 length guide until it clicks into place Loading A4 letter legal oficio and folio size paper a Pull up and slide the width guide to the correct position for the size of paper you are loading 2 1 Loading paper and specialty media 69 ...

Page 70: ...gth guide is still attached to the length guide then remove it from its place If the A5 length guide is not attached then proceed to step d c Put the A5 length guide in its holder Loading paper and specialty media 70 ...

Page 71: ...ding 3 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 4 Load the paper stack with the printable side facedown for one sided printing Make sure the paper is loaded properly Loading paper and specialty media 71 ...

Page 72: ...BC ABC Make sure the paper is below the maximum paper fill indicator Warning Potential Damage Overfilling the tray can cause paper jams 5 Insert the tray Note Press the paper stack down while inserting the tray Loading paper and specialty media 72 ...

Page 73: ...e paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder 1 Pull down the multipurpose feeder door Note Do not load or close the multipurpose feeder while a job is printing Loading paper and specialty media 73 ...

Page 74: ...o that the multipurpose feeder is fully extended and open 3 Slide the width guide to the correct position for the size of the paper you are loading Note Use the paper size indicators on the bottom of the tray to help position the guides Loading paper and specialty media 74 ...

Page 75: ...e edges on a level surface Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Loading paper and specialty media 75 ...

Page 76: ...ne sided simplex printing Two sided duplex printing Load envelopes with the flap side down and on the left of the multipurpose feeder Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Make sure the paper or specialty media is below the maximum paper fill indicator Warning Potential Da...

Page 77: ... becomes empty paper will feed from the next linked tray We recommended givingall unique paper such as letterhead and different colored plain papers a different custom type name so that the trays they are in will not automatically link Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home scr...

Page 78: ...ome screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Names 3 Select a custom name and then type a custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the ...

Page 79: ...aper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the home screen navigate to Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch Submit Loading paper and specialty media 79 ...

Page 80: ...t humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 and 2...

Page 81: ...or oil based generally meet these requirements latex inks might not Print samples on preprinted forms and letterheads considered for use before buying large quantities This determines whether or not the ink in the preprinted form or letterhead will affect print quality When in doubt contact your paper supplier Using recycled paper and other office papers As an environmentally conscientious company...

Page 82: ...ainable forestry practices Wedonotendorsespecificsuppliers althoughaconverter sproductlistforspecial applications ismaintained However the following paper choice guidelines will help alleviate the environmental impact of printing 1 Minimize paper consumption 2 Be selective about the origin of wood fiber Buy from suppliers who carry certifications such as the Forestry Stewardship Council FSC or The...

Page 83: ...sted paper size select the closest larger listed size Supported paper sizes Paper size1 Dimensions 550 sheet tray 2100 sheet tray Multipurpose feeder Duplex ADF Scanner glass A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210 mm 5 8 x 8 3 in 3 A6 105 x 148 mm 4 1 x 5 8 in X X JIS B5 182 x 257 mm 7 2 x 10 1 in X Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 ...

Page 84: ...r sizes that correspond to the position of the length guide in the tray from the Paper Size Type menu If the paper size is not available then select Universal or turn off tray size sensing For more information contact technical support 2 Universal is supported in duplex mode only if the width is from 105 mm 4 13 in to 216 mm 8 5 in and the length is from 148 mm 5 83 in to 356 mm 14 in 3 Paper is s...

Page 85: ...elope X X X Rough Envelope X X X Paper Labels X X Vinyl Labels Mixed 1 X X Pharmacy Labels X Transparencies2 X X 2 Print on transparencies by batches of up 20 to prevent them from sticking together For more information see Tips on using transparencies on page 91 Paper and specialty media guide 85 ...

Page 86: ...print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the P...

Page 87: ... Using the printer control panel 1 From the home screen navigate to Settings Print Settings Quality Menu Toner Darkness 2 Adjust the setting and then touch Submit Printing from a flash drive Printing from a flash drive Notes Before printing an encrypted PDF file you will be prompted to type the file password from the printer control panel You cannot print files for which you do not have printing p...

Page 88: ...f data can occur 2 From the printer control panel touch the document you want to print 3 Touch the arrows to get a preview of the document 4 Use or to specify the number of copies to be printed and then touch Print Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then...

Page 89: ...tings to match the paper loaded in the tray Preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper feed problems Before loading the card stock on the tray flex and fan the card stock to loosen them Straighten the edges on a level surface Tips on using envelopes From the printer control panel set the paper size type texture and weight in the Pa...

Page 90: ...rial Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Tips on using letterhead Use letterhead designed specifically for laser printers Print samples on the letterhead being c...

Page 91: ...ng confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel navigate to Security Confidential Print select the print job type Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Hold print jobs in the computer until y...

Page 92: ...idential print job also enter a four digit PIN 5 Click OK or Print 6 From the printer home screen release the print job For confidential print jobs navigate to Held jobs select your user name Confidential Jobs enter the PIN Print For other print jobs navigate to Held jobs select your user name select the print job specify the number of copies Print For Macintosh users 1 With a document open choose...

Page 93: ...a user exceeds that number all of the jobs for that user are deleted Set an expiration time for confidential print jobs When a user has not printed the jobs within that time all of the jobs for that user are deleted 4 Save the modified settings Printing information pages Printing a font sample list 1 From the home screen navigate to Reports Print Fonts 2 Touch PCL Fonts or PostScript Fonts Printin...

Page 94: ... click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following System Preferences Print Scan select a printer Open Print Queue System Preferences Print Fax select a printer Open Print Queue 2 From the printer window select the print job you want to cancel and then click Delete Printing...

Page 95: ...e clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printer control panel press Copying using the ADF 1 Load...

Page 96: ...to Copy Content Photo 3 From the Content Source menu navigate to Photo Film Copy It Note If you have more photos to copy then place the next photo on the scanner glass and then touch Scan the next page 4 Touch Finish the Job Copying on specialty media Copying on transparencies 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load p...

Page 97: ...om select the size of the original document 4 Navigate to Copy to select the tray containing the letterhead Copy It 5 If there are no trays that support letterhead then navigate to Manual Feeder select the size of the letterhead Letterhead 6 Load the letterhead faceup top edge first into the multipurpose feeder and then touch Copy It Customizing copy settings Copying to a different size 1 Load an ...

Page 98: ...o fit a single paper size Example 2 Example 1 Copying on mixed paper sizes 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is...

Page 99: ...ding a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Sides Duplex select the preferred duplexing method Note For the preferred duplexing method the first number represents sides of the original documents while the second number represents sides of the copy For example select 2 sided to 2 sided if you have two sided original documents and you want t...

Page 100: ... Text The content of the original document is mostly text or line art Text Photo The original document is a mixture of text graphics and photos Photo The original document is mostly a photo or an image Graphics The original document is mostly business type graphics such as pie charts bar charts and animations 5 Touch 6 Touch the button that best represents the content source of the document you ar...

Page 101: ...r glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Advanced Options Separator Sheets ...

Page 102: ... scans the next set with the same or different settings The definition of a set depends on the scan source If you scan a document on the scanner glass then a set consists of one page If you scan multiple pages using the ADF then a set consists of all scanned pages until the ADF tray becomes empty If you scan one page using the ADF then a set consists of one page For example 1 Load an original docu...

Page 103: ... page An overlay message can be placed on each page The message choices are Urgent Confidential Copy Custom and Draft 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF...

Page 104: ...oaded in one of the trays then touch Manual Feeder and manually load the paper in the multipurpose feeder When Copy to is set to Auto Size Match each copy matches the paper size of the original document If a matching paper size is not in one of the trays then Paper size not found appears and prompts to load a paper in a tray or multipurpose feeder Scale This option lets you create an image from yo...

Page 105: ...s from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an alternate or unknown printer Photo Film The original document is a photo from film Press The original document was printed using a printing press Save As Shortcut This option lets you save the current settings by assigning a shortcut name Note Selecting this option automatically a...

Page 106: ...ays the content of your copy You can choose from Urgent Confidential Copy and Draft or you can enter a custom message in the Enter custom text field The word you pick will appear faintly in large print across each page Paper Saver This prints two or more pages of an original document on the same page Paper Saver is also called N up printing where N stands for the number of pages For example 2 up w...

Page 107: ...ets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings 3 Enter the appropriate information and then click Submit Configuring e mail settings 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP addre...

Page 108: ...il shortcut using the printer control panel 1 From the home screen navigate to E mail Recipient type an e mail address To create a group of recipients touch Next address and then type the next recipient s e mail address 2 Touch Subject then type the e mail subject and then touch Done 3 Touch Message then type your message and then touch Done 4 Adjust the e mail settings Note If you change the sett...

Page 109: ...of the original document and the copy paper size are the same 3 From the home screen navigate to E mail Recipient s 4 Type the e mail address or press using the keypad and then enter the shortcut number Notes To enter additional recipients touch Next address and then enter the address or shortcut number you want to add You can also enter an e mail address using the address book 5 Touch Done Send I...

Page 110: ...p short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the h...

Page 111: ...r hosted viewer and the NET Framework or by downloading a third party standalone viewer 5 Touch Send It Note If you selected Secure PDF then you will be prompted to enter your password twice Canceling an e mail When using the ADF touch Cancel Job while Scanning appears When using the scanner glass touch Cancel Job while Scanning appears or while Scan the Next Page Finish the Job appears Understand...

Page 112: ...wing content sources Black White Laser The original document was printed using a mono laser printer Color Laser The original document was printed using a color laser printer Inkjet The original document was printed using an inkjet printer Magazine The original document is from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an alternate ...

Page 113: ...hard disk is installed Using the advanced options Select from the following settings Advanced Imaging This adjusts the Background Removal Color Balance Color Dropout Contrast JPEG Quality Mirror Image Negative Image Scan Edge to Edge Shadow Detail Sharpness and Temperature settings before you e mail the document Custom Job This combines multiple scanning jobs into a single job Edge Erase This remo...

Page 114: ...n all countries or regions Note During the initial printer setup deselect Fax and any other function you plan to set up later and then touch Continue The indicator light may blink red if the fax function is enabled and not fully set up CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax fe...

Page 115: ...for the first time a series of start up screens appear If the printer has fax capabilities then the Fax Name and Fax Number screens appear 1 When the Fax Name screen appears do the following a Enter the name to be printed on all outgoing faxes b Enter the fax name and then touch Submit 2 When the Fax Number screen appears enter the fax number and then touch Submit Using the Embedded Web Server for...

Page 116: ...ne line Setup 1 Printer is connected to a dedicated fax line To connect 1 Connect one end of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack Faxing 116 ...

Page 117: ...up on any number of rings that you want Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect 1 Connect one end of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack 3 Connect the answering machine to the port of the printer Fax...

Page 118: ... calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided...

Page 119: ...hen make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to...

Page 120: ...lephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect one end of the telephone cable that came with your printer to the port of the printer Connect the other end...

Page 121: ... the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter Note The port labeled Phone Line 2 or Fax Port is not always active VoIP providers may charge additional cost for activation of the second phone port 3 Connect the telephone to the port of the printer Faxing 121 ...

Page 122: ...e printer into the second phone port You can use a phone splitter Plug the phone splitter into the port labeled Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Note Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Scenario 4 Digi...

Page 123: ...ou need two telephone ports for your devices but do not want to pay additional cost then do not plug the printer into the second telephone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter p...

Page 124: ...elephone cable with the RJ 11 plug If the wall jack or equipment in your facility is not compatible with this type of connection then you need to use a telephone adapter An adapter for your country or region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the port of the printer If you are using a telephone adapter or a facility t...

Page 125: ...all jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the telephone adapter Notes The port of the printer may have an adapter plug for use with the adapter Do not remove the plug from the port of the printer In some countries or regions the printer may not come with a telephone a...

Page 126: ...Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones N F N Faxing 126 ...

Page 127: ...ther end of the telephone cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Note Do not remove the adapter plug from the port of the printer if you are connecting to a serial or cascaded telephone system Faxing 127 ...

Page 128: ...printer to answer Note The factory default setting for distinctive rings is On This sets the printer to answer single double and triple ring patterns a From the home screen navigate to Settings Fax Settings Analog Fax Setup Answer On b Select the pattern setting you want to change and then touch Submit Setting the outgoing fax name and number 1 Open a Web browser and then type the printer IP addre...

Page 129: ...een The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Security Set Date and Time 3 Select the Automatically Observe DST check box and then enter the DST start and end dates in the Custom Time Zone Setup section 4 Click Submit Sending a fax You can use the pri...

Page 130: ...n 6 If you want to include a cover page with the fax then select Include cover page with fax and then enter the appropriate information 7 Click OK Notes The Fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these drivers see the Software and Documentation CD The Fax option must be configured and enabled in the PostScript drive...

Page 131: ... tray then adjust the paper guides 3 From the home screen navigate to Fax type the name of the recipient Search Note You can search only for one name at a time 4 Touch the name of the recipient and then touch Fax It Sending a fax at a scheduled time 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items ...

Page 132: ...ax number Notes To create a multiple number shortcut enter the fax numbers for the group Separate each fax number in the group with a semicolon 4 Assign a shortcut number Note If you enter a number that is already in use then you are prompted to select another number 5 Click Add Creating a fax destination shortcut using the printer control panel 1 From the home screen touch Fax and then enter the ...

Page 133: ... as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Fax enter the fax number Options 4 Adjust the fax darkness and then touch Fax It Viewing a fax log 1 Open a Web browser and then type the p...

Page 134: ...emory 1 On the home screen touch Cancel Jobs The Cancel Jobs screen appears 2 Touch the job or jobs you want to cancel Only three jobs appear on the screen touch the down arrow until the job you want appears and then touch the job you want to cancel 3 Touch Delete Selected Jobs The Deleting Selected Jobs screen appears the selected jobs are deleted and then the home screen appears Holding and forw...

Page 135: ...If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Fax Settings 3 From the Fax Forwarding menu select Print Print and Forward or Forward 4 From the Forward to menu select Fax E mail FTP LDSS or eSF 5 In the Forward to Shortcut field enter the shortcut number where you want the fax forwarded Note The shortcut number must be valid for the sett...

Page 136: ...cuments with small prints Super fine 300 dpi Use this when faxing documents with fine details Ultra fine 600 dpi Use this when faxing documents with pictures or photos Darkness This option lets you adjust how light or dark the faxes are in relation to the original document Page Setup This option lets you change the following settings Sides Duplex This specifies if the original document is printed ...

Page 137: ...ob Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a particular edge Edge Erase erases whatever is within the area selected leaving nothing on that portion of the scan Transmission Log This prints the transmission log or transmission error log Multifeed Sensor This detects when the ADF picks m...

Page 138: ...er Only one FTP address may be sent to the server at a time When an FTP destination has been configured by your system support person the name of the destination becomes available as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also be another PostScript printer for example a color document can be scanned and then sent to a color printer Creating...

Page 139: ...u can use the printer to send scanned documents to an FTP address in a number of ways You can type the FTP address use a shortcut number or use the address book You can also use the Multi Send Scan to Network or MyShortcut application from the printer home screen For more information see the Activating the home screen applications section of the User s Guide Scanning to an FTP address using the pr...

Page 140: ...small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to FTP FTP type the name of the recipient Search 4 Touch the name of the recipient No...

Page 141: ...n the display 6 Click Submit Note Clicking Submit automatically assigns a shortcut number You can use this shortcut number when you are ready to scan your documents 7 Review the instructions on the Scan Profile screen a Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or th...

Page 142: ...scanned document to an e mail Scan for Fax Attach a scanned document to be sent through fax 8 Touch Send It Remote scan in progress appears on the printer display The scanned image opens automatically on the computer screen Scanning to a flash drive 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items ...

Page 143: ...e output type for the scan image Select one of the following PDF Use to create a single file with multiple pages Secure PDF Use to create an encrypted PDF file that protects the file contents from unauthorized access TIFF Use to create multiple files or a single file If Multi page TIFF is turned off in the Settings menu then TIFF saves one page in each file The file size is usually larger than an ...

Page 144: ... document was printed using an inkjet printer Magazine The original document is from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an alternate or unknown printer Photo Film The original document is a photo from film Press The original document was printed using a printing press Scan Preview This option lets you view the first page of ...

Page 145: ...transmission log or transmission error log Multifeed Sensor This detects when the ADF picks more than one sheet of paper at a time and then shows an error message Note This option is supported only in select printer models Scanning 145 ...

Page 146: ...rd Network1 Standard USB Parallel x Serial x SMTP Setup Edit Security Setups Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date and Time General Settings Copy Settings Fax Settings E mail Settings FTP Settings Flash Drive Menu Print Settings Help Manage Shortcuts Option Card Menu2 Print All Guides Copy Guide E mail Guide Fax Guide FTP Guide Print Defects Gui...

Page 147: ...ze and paper type settings match then the trays are automatically linked When one tray is empty the print job continues using the linked tray Configure MP menu Use To Configure MP Cassette Manual First Determine when the printer selects paper from the multipurpose feeder Notes Cassette is the factory default setting Cassette configures the multipurpose feeder as the automatic paper source Manual s...

Page 148: ...e linked When one tray is empty the print job continues using the linked tray The A6 paper size is supported only in Tray 1 and in the multipurpose feeder Tray x Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in each tray Notes Plain Paper is the facto...

Page 149: ...Feeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type loaded in the multipurpose feeder Notes Plain Paper is the facto...

Page 150: ...ed Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default ...

Page 151: ...requested paper size is not available Notes All Listed is the factory default setting All available substitutions are allowed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use To Plain Texture Smooth Normal Rough Specify the relative texture of the plain paper loaded in a specific tray ...

Page 152: ...lt setting Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded in a specific tray Note Normal is the factory default setting Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded in a specific tray Note Rough is the factory default setting Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead lo...

Page 153: ...Stock Weight Light Normal Heavy Specify the relative weight of the card stock loaded Note Normal is the factory default setting Transparency Weight Light Normal Heavy Specify the relative weight of the transparencies loaded Note Normal is the factory default setting Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded Note Normal is the factory default settin...

Page 154: ...loaded Note Normal is the factory default setting Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded Note Normal is the factory default setting Light Weight Light Specify that the weight of the paper loaded is light Heavy Weight Heavy Specify that the weight of the paper loaded is heavy Rough Cotton Weight Light Normal Heavy Specify the relative weight of the...

Page 155: ... as the paper type Preprinted Loading Duplex Off Determineandsettwo sidedprintingforall printjobswithPreprinted as the paper type Colored Loading Duplex Off Determine and set two sided printing for all print jobs with Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs with Light as the paper type Heavy Loading Duplex Off Determine and set two...

Page 156: ...ope Associate a paper or specialty media type with a factory default custom type name or a user defined custom name created from the Embedded Web Server Notes Paper is the factory default setting The custom media type must be supported by the selected tray or multipurpose feeder to print from that source Recycled Paper Card Stock Transparency Rough Cotton Labels Envelope Specify a paper type when ...

Page 157: ...is the factory default setting for custom scan sizes 3 4 5 and 6 Rough Cotton is the factory default setting for custom scan sizes 1 and 2 8 5 inches is the U S factory default setting for Width 210 millimeters is the international factory default setting for Width 14 inches is the U S factory default setting for Height 297 millimeters is the international factory default setting for Height Portra...

Page 158: ...ong Edge appears only when the longest edge is shorter than the maximum width supported in the tray Reports Menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays installed memory total page count alarm settings timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information ...

Page 159: ...t fax shortcuts FTP Shortcuts Print a report containing information about FTP shortcuts Profiles List Print a list of profiles stored in the printer Print Fonts Print a report of all the fonts available for the printer language currently set in the printer Print Directory Print a list of all the resources stored in an optional flash memory card or printer hard disk Notes Job Buffer Size must be se...

Page 160: ...e printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and...

Page 161: ...ther of the following Network Ports Standard Network Standard Network Setup Reports Network Ports Network x Network x Setup Reports Use To Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Network Card Netw...

Page 162: ...ed Web Server IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP On Off Specify the DHCP address and para...

Page 163: ... or change the current HTTPS setting Note Yes is the factory default setting IPv6 menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup IPv6 Network Ports Network x Network x Setup IPv6 Note This menu is available only in network printers or printers that are attached to print servers Use To Enable IPv6 On Off Enable IPv6 in the printer N...

Page 164: ...d or Start PIN Method Note Disable is the factory default setting Network Mode BSS Type Infrastructure Ad hoc Specify the network mode Notes Infrastructure is the factory default setting This lets the printer access a network using an access point Ad hoc configures wireless connection directly between the printer and a computer Compatibility 802 11b g 802 11b g n Specify the wireless standard for ...

Page 165: ...ation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not exa...

Page 166: ...inter is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting On processes raw binary PostScript print jobs Off filters print job...

Page 167: ... printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Parallel Buffer Disabled Auto 3K to maximum size allowed Set the size of the parallel input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any print jobs already buffered on the printer hard disk are printed before normal processing resumes The paral...

Page 168: ...he leading or trailing edge of a strobe Note On is the factory default setting Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs ENA Address yyy yyy yyy yyy Set the network address information for an external print serv...

Page 169: ...e NPA protocol Notes Auto is the factory default setting Auto sets the printer to examine data determine the format and then processes it appropriately When set to On the printer performs NPA processing If the data is not in NPA format it is rejected as bad data When set to Off the printer does not perform NPA processing Changing this setting from the printer control panel and then exiting the men...

Page 170: ...dshaking setting XON XOFF is a software handshaking setting XON XOFF DTR and XON XOFF DTR DSR are combined hardware and software handshaking settings Robust XON On Off Determine whether the printer communicates availability to the computer Notes Off is the factory default setting This menu item applies only to the serial port if Serial Protocol is set to XON XOFF Baud 1200 2400 4800 9600 19200 384...

Page 171: ...y port Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5 30 Specify the amount of time in seconds before the server stops trying to send an e mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Disabled Negotiate Required Set the printer to use SSL for i...

Page 172: ... mail address Password Prompt User Device Userid Device Password Kerberos 5 Realm NTLM Domain Security menu Edit Security Setups menu Use To Edit Backup Password Use Backup Password Off On Password Create a backup password Notes Off is the factory default setting for Use Backup Password This menu item appears only if a backup password exists Edit Building Blocks Internal Accounts NTLM Simple Kerbe...

Page 173: ...om 1 to 60 minutes 5 minutes is the factory default setting 1 indicates the printer does not impose a lockout time Panel Login Timeout specifies how long the printer remains idle on the Home screen before automatically logging the user off Settings range from 1 to 900 seconds 30 seconds is the factory default setting Remote Login Timeout specifies how long a remote interface remains idle before au...

Page 174: ...ngth of the PIN Note 4 is the is the factory default setting Confidential Print menu Use To Max Invalid PIN Off 2 10 Set a limit on the number of times an invalid PIN can be entered Notes This menu item appears only when a formatted working printer hard disk is installed When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Off 1 hour 4 hours 2...

Page 175: ...s installed Use To Wiping Mode Auto Specify the mode for disk wiping Automatic Method Single pass Multiple pass Mark all disk space used by a previous print job This method does not permit the file system to reuse this space until it has been cleared Notes Single pass is the factory default setting Only automatic wiping enables users to activate disk wiping without having to turn off the printer f...

Page 176: ...Set Date Time menu Use To Current Date and Time View the current date and time settings for the printer Manually Set Date and Time Enter the date and time Note Date Time is set in YYYY MM DD HH MM SS format Time Zone Select the time zone Note GMT is the factory default setting Automatically Observe DST On Off Set the printer to use the applicable daylight saving time DST start and end times associ...

Page 177: ...ages are available for all printers and you may need to install special hardware for those languages to appear Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting This resets the printer to its factory default settings The Energy setting minimizes the power used by the printer Performance may be affected but print qual...

Page 178: ...ts the performance specifications for your printer On configures the printer to produce as little noise as possible This is best suited for printing text and line art For optimal printing of color rich documents set Quiet Mode to Off Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing Run Initial setup Yes No Instruct the printer ...

Page 179: ...s and symbols from the keyboard Paper Sizes US Metric Specify the default paper measurement Notes U S is the factory default setting The initial setting is determined by your country or region selection in the initial setup wizard Changing this also changes the default setting for each input source in the Paper Size Type menu Scan to PC Port Range port range Specify a valid port range for printers...

Page 180: ...el Name Notes IP Address is the factory default setting for Left side Date Time is the factory default setting for Right side Displayed Information continued Black Toner Customize the displayed information for Black Toner Select from the following options When to display Do not display Display Message to display Default Alternate Default text entry Alternate text entry Notes Do not display is the ...

Page 181: ...lutions Bookmarks Jobs by user Forms and Favorites Change the icons that appear on the home screen For each icon select from the following options Display Do Not display Notes Display is the factory default setting for Copy Fax E mail FTP Search Held Jobs Held jobs USB Drive and Forms and Favorites Do not display is the factory default setting for Change Language Copy Shortcuts Fax Shortcuts Email...

Page 182: ...Touchscreen Feedback On Off Provide touch screen sensation feedback Note On is the factory default setting Show Bookmarks Yes No Specify whether bookmarks are displayed from the Held Jobs area Note Yes is the factory default setting When Yes is selected bookmarks appear in the Held Jobs area Allow Background Removal On Off Specify whether image background removal is allowed in copy fax e mail FTP ...

Page 183: ...ult setting for Cartridge Alarm This means no alarm will sound Continuous repeats three beeps every 10 seconds Timeouts Standby Mode Disabled 1 240 Specify the number of minutes of inactivity before the printer enters a lower power state Note 15 is the factory default setting Timeouts Sleep Mode Disabled 1 180 Set the amount of time in minutes the printer waits after a job is printed before it goe...

Page 184: ... screen when the screen timeout timer expires Note Off is the factory default setting Timeouts Print Timeout Disabled 1 255 Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes 90 is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer ...

Page 185: ...ng from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to a...

Page 186: ...o a short press of the Sleep button Notes Do Nothing is the factory default setting Sleep or Hibernate sets the printer to operate at a lower power configuration If the printer is in Sleep mode then the display appears off and the Sleep button turns amber Press and hold the Sleep button for three seconds or longer to enter Hibernate mode Touch anywhere on the display or press a button on the print...

Page 187: ...nt on one side and the copy will also have print on one side 1 sided to 2 sided The original document has print on one side while the copy will have print on both sides 2 sided to 1 sided The original document has print on both sides while the copy will have print on just one side 2 sided to 2 sided The original document has print on both sides and the copy will also have print on both sides Paper...

Page 188: ... Auto Size Match Manual Feeder Specify the paper source for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Separator Sheet ...

Page 189: ...ll pages is the factory default setting for Print on Overlay Confidential Copy Draft Urgent Custom Off Specify the overlay text printed on each page of the copy job Note Off is the factory default setting Custom Overlay Specify the custom overlay text Note A maximum of 64 characters is allowed Allow priority copies On Off Allow interruption of a print job to copy a page or document Note On is the ...

Page 190: ...ss of a copy Note 3 is the factory default setting Sample Copy Off On Create a sample copy of the original document Note Off is the factory default setting Fax Settings menu Fax Mode Analog Fax Setup menu Analog Fax Setup mode sends the fax job through a telephone line General Fax Settings Use To Fax Name Specify the name of the fax in the printer Fax Number Specify the telephone number assigned t...

Page 191: ... jobs Mostly receive specifies that most of the memory is set to receive fax jobs Cancel Faxes Allow Don t Allow Specify whether or not the printer cancels fax jobs Note Allow is the factory default setting Caller ID Off Primary Alternate Specify the type of caller ID being used Fax number masking Off From left From right Specify the direction from where digits are masked in an outgoing fax number...

Page 192: ...x Configure the fax cover page Note Off by default is the factory default setting for all Fax Cover Page options Fax Send Settings Use To Resolution Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600 dpi Specify quality in dots per inch dpi A higher resolution gives better print quality but increases the fax transmission time for outgoing faxes Note Standard is the factory default setting Und...

Page 193: ...g along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text is the factory default setting Content Source Black White Laser Inkjet Photo Film Magazine Newspaper Press ...

Page 194: ... the factory default setting Allow Save as Shortcut On Off Save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specify the dialing sound either as a tone or a pulse Note Tone is the factory default setting Max Speed 2400 4800 9600 14400 33600 Specify the maximum speed in baud at which faxes are sent Note 33600 is the factory default setting Cust...

Page 195: ...is the factory default setting Fax Receive Settings Use To Enable Fax Receive On Off Allow the printer to receive fax jobs Note On is the factory default setting Fax Job Waiting None Toner Toner and Supplies Remove fax jobs from the print queue when the job requires specific unavailable resources Note None is the factory default setting Rings to Answer 1 25 Specify the number of rings before answe...

Page 196: ...Forwarding Print Print and Forward Forward Enable forwarding of received faxes to another recipient Note Print is the factory default setting Forward to Fax E mail FTP LDSS eSF Specify the type of recipient to which faxes will be forwarded Notes Fax is the factory default setting This menu item is available only from the printer Embedded Web Server Forward to Shortcut Enter the shortcut number whi...

Page 197: ... Number Specify whether printed logs display the dialed number or fax name returned Note Remote Station Name is the factory default setting Enable Job Log On Off Enable access to the Fax Job log Note On is the factory default setting Enable Call Log On Off Enable access to the Fax Call log Note On is the factory default setting Log Output Bin Standard Bin Bin x Specify the bin where fax logs are p...

Page 198: ...ield has a limitation of 512 characters E mail Server Setup Send me a copy Never appears On by default Off by default Always On Send a copy of the e mail to the sender Note Never appears is the factory default setting E mail Server Setup Max E mail size 0 65535 KB Specify the maximum e mail size in kilobytes KB Note E mails bigger than the specified maximum size are not sent E mail Server Setup Si...

Page 199: ...ext Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Black White Laser is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan...

Page 200: ...ge for portrait and top edge for landscape Short Edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality of the image Notes Best for content is the factory default setting 5 reduces the file size and quality of the image 90 provides the best ...

Page 201: ... x Manual Feeder Specify the paper source for printing e mail logs Note Tray 1 is the factory default setting Log Output Bin Standard Bin Bin x Specify the bin for FTP logs Notes Standard Bin is the factory default setting Bin x appears only when at least one optional bin is installed Custom Job scanning On Off Copy a document that contains mixed paper sizes Note Off is the factory default setting...

Page 202: ...y default setting Temperature 4 to 4 Enable the user to specify warm or cool outputs Cool values generate a bluer output than the default while warm values generate a redder output than the default Use cc bcc Off On Enable the use of the cc and bcc fields Note Off is the factory default setting FTP Settings menu Use To Format PDF pdf Secure PDF pdf TIFF tif JPEG jpg XPS xps Specify the format of t...

Page 203: ... is the factory default setting Orientation Portrait Landscape Specify the page orientation of the scanned image Note Portrait is the factory default setting Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size x Book Original Busin...

Page 204: ...t photo image in relation to the file size and quality of the image Note 75 is the factory default setting Photo Default 5 90 Set the quality of a photo image in relation to the file size and quality of the image Note 50 is the factory default setting Use Multi Page TIFF On Off Provide a choice between single page TIFF files and multiple page TIFF files For a multiple page scan to FTP job either o...

Page 205: ...ontent Specify the contrast of the output Note Best for content is the factory default setting Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note...

Page 206: ...to is the factory default setting Content Source Black White Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Black White Laser is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch dpi Note 150 dpi is the factory default setting Darkness 1 9 Lighten or d...

Page 207: ...nding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is lessened 90 provides the best image quality but the file size is very large This menu item ...

Page 208: ...r content Specify the contrast of the scanned image Note Best for content is the factory default setting Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned ...

Page 209: ...t edge of the page top edge for portrait and left edge for landscape Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specify that multiple pages are printed on one side of a sheet Notes Off is the factory default setting The number selected is the number of pages that will print per side Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Print multiple page images on...

Page 210: ...efault setting Blank Pages Do Not Print Print Specify whether to insert blank pages in a print job Note Do Not Print is the factory default setting Print Settings Setup menu Use To Printer Language PCL Emulation PS Emulation Set the default printer language Notes PS Emulation is the factory default printer language Setting a printer language as the default does not prevent a software program from ...

Page 211: ...mory or in the printer hard disk even when the printer is turned off This menu appears only when a formatted working flash drive or printer hard disk is installed Resource Save On Off Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a job that requires more memory than is available Notes Off is the factory default setting This...

Page 212: ... print job Note 1 is the factory default setting Blank Pages Do Not Print Print Specify whether blank pages are inserted in a print job Note Do Not Print is the factory default setting Collate 1 1 1 2 2 2 1 2 3 1 2 3 Stack the pages of a print job in sequence when printing multiple copies Notes 1 1 1 2 2 2 is the factory default setting 1 2 3 1 2 3 stacks the print job in sequence Separator Sheets...

Page 213: ...ify the positioning of multiple pages when using Paper Saver Notes Horizontal is the factory default setting Positioning depends on the number of pages and whether they are in portrait or landscape orientation Paper Saver Orientation Auto Landscape Portrait Specify the orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscap...

Page 214: ...e Print dialog and pop up menus To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Auto Off Automatically adjust the contrast enhancement applied to images Note Auto is the factory default setting Brightness 6 to 6 Adjust the printed output either by lightening or darkening it You can conserve toner by lightening th...

Page 215: ...ete All Logs Delete All But Current Determine and set how the printer responds when the printer hard disk is nearly full Notes None is the factory default setting The value defined in Disk Near Full Level determines when this action is triggered Disk Full Action None E mail Delete Current Log E mail Delete Oldest Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest L...

Page 216: ...s installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the printer display to return to the main Utilities menu for touch screen printer mod...

Page 217: ...t PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is the factory default setting This menu item is available only when a formatted flash memory option card or printer hard ...

Page 218: ... and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Change the point size for scalable typographic fonts Notes 12 is the factory default setting Point size refers to the height of the characters in the ...

Page 219: ... Off Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assi...

Page 220: ...live Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery ...

Page 221: ...n 1 mm increments Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Use To Auto Fit On Off Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert On Off Invert bitonal monochrome images Notes Off is the f...

Page 222: ... guides Copy Guide Provides information about making copies and changing settings E mail Guide Provides information about sending e mails usingaddresses shortcut numbers or the address book and about changing settings Fax Guide Provides information about sending faxes using fax numbers shortcut numbers or the address book and about changing settings FTP Guide Provides information about scanning do...

Page 223: ...If your printer model supports duplex printing then you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the P...

Page 224: ...h Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature Turn off print log features 3 Click Submit Reducing printer noise Enable Quiet Mode to reduce printer noise 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods s...

Page 225: ...ings General Settings Timeouts Sleep Mode 2 In the Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode and then touch Submit Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode the printer is essentially off and all other systems and devices are turned off safely Note The Hibernate and Sleep modes c...

Page 226: ...The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings 3 In the Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Using the printer control panel 1 From the home screen navigate to Settings Ge...

Page 227: ... to a different department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Disposing of a printer hard disk Note Some printer models may not have a printer hard disk installed In high security environments it may be necessary to take additional steps to ...

Page 228: ... by securely overwriting files that have been marked for deletion Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer...

Page 229: ...ore than an hour during which the printer will be unavailable for other user tasks 4 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of ...

Page 230: ...ity environments you may need to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information see the Embedded Web Server Administrator s Guide Securing the printer 230 ...

Page 231: ...AUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with ...

Page 232: ...if you encounter print quality problems such as streaks on copied or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Remove the white underside of the scanner cover Maintaining the printer 232 ...

Page 233: ...anner glass under the ADF door 6 Close the bottom ADF door 7 Reattach the white underside of the scanner cover 8 Wipe the areas shown and then let them dry 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass Maintaining the printer 233 ...

Page 234: ...ls Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is differ...

Page 235: ...m the list 3 Select your printer and then navigate to Dell Printer Home Maintenance Order supplies 4 From the Order Printer Supplies dialog do any of the following Click Order Online to order supplies on the Web Click Order by Phone to order supplies by phone Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you ...

Page 236: ...lacing supplies Replacing the toner cartridge 1 Lift the front cover and then pull down the multipurpose feeder door 1 2 2 Pull the cartridge out of the printer using the handle Maintaining the printer 236 ...

Page 237: ...aligning the side rails of the cartridge with the arrows on the side rails inside the printer Note Make sure the cartridge is fully pushed in Warning Potential Damage When replacing a toner cartridge do not leave the imaging unit exposed to direct light for an extended period of time Extended exposure to light may cause print quality problems Maintaining the printer 237 ...

Page 238: ...5 Close the multipurpose feeder door and the front cover 1 2 Maintaining the printer 238 ...

Page 239: ...Replacing the imaging unit 1 Lift the front cover and then pull down the multipurpose feeder door 1 2 2 Pull out the toner cartridge from the printer using the handle Maintaining the printer 239 ...

Page 240: ...king material from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Maintaining the printer 240 ...

Page 241: ...ws on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Maintaining the printer 241 ...

Page 242: ...e trained personnel to lift it safely Before moving the printer CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it Maintaining the printer 242 ...

Page 243: ...t Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the hardware ...

Page 244: ...n 2 Select Exit Enabling Status Messenger 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then click Status Messenger Accessing Status Monitor Center Use the Status Monitor Center application to view the status of any USB or network connected printer and order supplies online Note Make sure bidirectional communica...

Page 245: ... you want to be notified on and then type the e mail addresses 5 Click Submit Note For information on setting up the e mail server contact your system support person Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer network and supplies 1 Open a Web browser and then type the printer IP address in the address fiel...

Page 246: ...is reached Continuable Stop1 The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stop1 2 The printer stops processing jobs when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabl...

Page 247: ...e sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Do not slide the paper into the tray Load paper as shown in t...

Page 248: ...are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Notes When Jam Assist is set to On the printer flus...

Page 249: ...completely then push the front duplex flap down and then remove the jammed paper 5 Multipurpose feeder x page jam clear manual feeder 250 Remove all paper from the multipurpose feeder and then remove the jammed paper 6 Inside the printer x page jam lift front cover to remove cartridge 200 201 Open the front cover and the multipurpose feeder then remove the toner cartridge and the imaging unit and ...

Page 250: ...ght be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Lift the front cover and then pull down the multipurpose feeder door 1 2 2 Lift the blue handle and then pull out the toner cartridge from the printer 3 Place the toner cartridge aside Clearing jams 250 ...

Page 251: ...es Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Pull the jammed paper gently to the right and then remove it from the printer Note Make sure all paper fragments are removed Warning Potential Damage The jammed paper may be covered with toner which can stain garme...

Page 252: ...he printer as a guide 8 Insert the toner cartridge into the printer and then push the blue handle back into place Notes Align the arrows on the guides of the toner cartridge with the arrows in the printer Make sure the cartridge is fully pushed in Clearing jams 252 ...

Page 253: ...nter control panel touch Done to clear the message and continue printing x page jam open upper rear door 202 CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 253 ...

Page 254: ...e removed 3 Close the rear door 4 From the printer control panel touch Done to clear the message and continue printing x page jam open upper and lower rear door 231 234 CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 254 ...

Page 255: ...1 Pull down the rear door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the rear door Clearing jams 255 ...

Page 256: ...ut Note Make sure all paper fragments are removed 6 Insert the standard tray 7 From the printer control panel touch Done to clear the message and continue printing x page jam remove standard bin jam 203 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 256 ...

Page 257: ...to clear duplex 235 239 1 Pull out the tray completely Note Lift the tray slightly and then pull it out 3 2 1 2 Push down the front duplex flap then firmly grasp the jammed paper and then gently pull the paper to the right and out of the printer Note Make sure all paper fragments are removed 1 2 Clearing jams 257 ...

Page 258: ...e message and continue printing x page jam open tray x 24x 1 Check which tray is indicated on the printer display and then pull the tray 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 258 ...

Page 259: ...rom the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Clearing jams 259 ...

Page 260: ...ontinue printing x page jam open automatic feeder top cover 28y xx 1 Remove all original documents from the ADF tray Note The message is cleared when the pages are removed from the ADF tray 2 Open the ADF cover 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 260 ...

Page 261: ... 5 Straighten the edges of the original documents then load the documents into the ADF and then adjust the paper guide 6 From the printer control panel touch Done to clear the message and continue printing Clearing jams 261 ...

Page 262: ...n the tray then specify the paper size and type in the Paper menu on the printer control panel and then touch Finished changing paper Touch Reset active bin to reset the active tray for a linked set of trays Cancel the print job Change paper source to custom string load orientation Try one or more of the following Load the correct size and type of paper in the tray then specify the paper size and ...

Page 263: ...n off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the tray 4 Contact technical support From the printer control panel touch Continue to clear the message and resume the job Close door or insert cartridge The toner cartridge is missing or not installed properly Insert the cartridge and then close all doors and covers Close flatbed cover and load originals if restarting j...

Page 264: ... The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model From the printer control panel touch Continue to clear the message Defective flash detected 51 Try one or more of the following Replace the defective flash memory card From the printer control panel touch Continue to ignore the message and continue printing Cancel the current p...

Page 265: ...vice and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Fax memory full From the printer control panel touch Continue to clear the message Fax partition inoperative Contact system administrator Try one or more of the following From the printer control panel touch Continue to clear the message...

Page 266: ...aging unit very low x estimated pages remain 84 xy You may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide If necessary touch Continue on the printer control panel to clear the message and continue printing Incompatible tray x 59 Try one or more of the following Remove the indicated tray From the printer control panel touch Con...

Page 267: ...er cord to a properly grounded electrical outlet 5 Restart the printer Cancel the current job Reset the active bin Install Tray x Try one or more of the following Install the specified tray 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Install the specified tray 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Cancel the pri...

Page 268: ...tion Try one or more of the following Load the indicated tray or feeder with the correct size and type of paper To use the tray with the correct paper size or type touch Finished loading paper on the printer control panel Note If the printer finds a tray that has the correct paper size and type then it feeds from that tray If the printer cannot find a tray with the correct paper type and size then...

Page 269: ...has the correct size and type of paper then it feeds from that tray or feeder If the printer cannot find a tray or feeder with the correct size and type of paper then it prints from the default paper source Cancel the current job Load Manual Feeder with custom string paper orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control ...

Page 270: ...enance kit low 80 xy You may need to order a maintenance kit For more information contact technical support or your Dell printer dealer If necessary touch Continue to clear the message and continue printing Maintenance kit nearly low 80 xy For more information contact technical support or your Dell printer dealer If necessary touch Continue on the printer control panel to clear the message and con...

Page 271: ... of the printer and its imaging components All life indicators are designed to function with Dell supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Dell printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage ca...

Page 272: ...act technical support Reinstall missing or unresponsive cartridge 31 xy Try one or more of the following Check if the toner cartridge is missing If missing install the toner cartridge For information on installing the cartridge see the Replacing supplies section of the User s Guide If the toner cartridge is installed then remove the unresponsive toner cartridge and then reinstall it Note If the me...

Page 273: ... the scan job with the same settings from the previous scan job Replace cartridge 0 estimated pages remain 88 xy Replace the toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies sectio...

Page 274: ...ng to end the last successful scan job Touch Restart job to restart the scan job with the same settings from the previous scan job Replace maintenance kit 0 estimated pages remain 80 xy Contact technical support or your Dell printer dealer and then report the message The printer is scheduled for maintenance Replace missing fuser 80 xx 1 Install the missing fuser For more information see the instru...

Page 275: ...obs stored in the printer hard disk From the printer control panel touch Do not restore if you do not want to restore any of the print jobs Scan document too long The scan job exceeds the maximum number of pages Touch Cancel job to clear the message and cancel the scan job Scanner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner or contact ...

Page 276: ...n turn it back on Serial port x disabled 56 Try one or more of the following From the printer control panel touch Continue to clear the message The printer discards any data received through the specified serial port Make sure Serial Buffer is not set to Disabled From the printer control panel set Serial Buffer to Auto in the Serial x menu Some held jobs were not restored From the printer control ...

Page 277: ...inter 2 Unplug the power cord from the electrical outlet 3 Remove the extra printer hard disks 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra flash memory 4 Connect the power cord to a properly grounded electrical outlet 5 Tu...

Page 278: ... disk and then insert a supported one Unsupported option in slot x 55 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer controller board and then replace it with a supported card 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on USB port x disabled 56 From the printer control pa...

Page 279: ...rical outlet Go to step 4 Plug one end of the power cord into the printerandtheotherto a properly grounded electrical outlet Step 4 Check other electrical equipment plugged into the electrical outlet Does other electrical equipment work Unplug the other electrical equipment and then turn on the printer If the printer does not work then reconnect the other electrical equipment Go to step 5 Step 5 C...

Page 280: ...y to the printer and the computer print server option or other network device Step 9 Makesuretoinstallallhardwareoptionsproperlyandremoveanypacking material Are all hardware options properly installed and all packing material removed Go to step 10 Turn off the printer remove all packing materials then reinstall the hardware options and then turn on the printer Step 10 Check if you have selected th...

Page 281: ...erate correctly The problem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turnofftheprinterusingthepowerswitch andthenunplugthepower cord from the electrical outlet b Make suretheinternal optionisinstalledintheappropriateconnector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outle...

Page 282: ...rver listed in the Installed Features list Go to step 2 Check if the internal print server is supported by the printer Note An internal print server from another printer may not work with this printer Step 2 Check the cable and the internal print server connection Use the correct cable and then check if it is securely connected to the internal print server Does the internal print server operate co...

Page 283: ...h the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 second...

Page 284: ...more information see Installing an Internal Solutions Port on page 36 b Print a menu settings page and then check if the USB or parallel interface card is listed in the Installed Features list Is the USB or parallel interface card listed in the Installed Features list Go to step 2 Check if you have a supported USB or parallel interface card Note A USB or parallel interface card from another printe...

Page 285: ...o to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Go to step 3 The problem is solved Step 3 a Reviewthetips onavoidingjams For moreinformation see Avoiding jams on page 247 b Follow the recommendations and then re...

Page 286: ...very a From the home screen navigate to Settings General Settings Print Recovery b From the Jam Recovery menu touch the arrows to scroll to On or Auto c Touch Submit Do pages reprint after a jam The problem is solved Contact technical support Troubleshooting 286 ...

Page 287: ...may contain a formatting error or invalid data Delete the print job and then send it again For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b From thePrintandHolddialog selectthe Keepduplicate...

Page 288: ...if the indicator light on the printer control panel is blinking green Note A green blinking light indicates that the printer is busy Is the indicator light blinking green Wait until the printer is ready then view the held jobs list and then print the documents Go to step 3 Step 3 a Check for an error message on the display b Clear the message Does the error message still appear Go to step 4 The pr...

Page 289: ...ported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 2 Step 2 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 3 Step 3 a Depe...

Page 290: ... printjob by eliminatingthe number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly The problem is solved Contact technical support Multiple language PDF files do not print Action Yes No Step 1 a Check iftheprint optionsfor thePDFoutputareset toembedallfonts For more information see the documentation that came with Ado...

Page 291: ...o print after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 a Turn off t...

Page 292: ...s solved Go to step 3 Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print The problem is solved Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings General Settings Print Recovery Page Protect Off b Resend the print job Did the job print The problem is solved Go to step 5 Step 5 a Check if the cable ...

Page 293: ...reinformation seetheinstructionsheetthat came with the part b Resend the print job Does the print speed increase The problem is solved Contact technical support Tray linking does not work Notes The trays can detect paper length The multipurpose feeder does not automatically detect the paper size You must set the size from the Paper Size Type menu Action Yes No Step 1 a Open the trays and then chec...

Page 294: ...ly The problem is solved Contact technical support Unexpected page breaks occur Action Yes No Increase the printing timeout a From the home screen navigate to Settings General Settings Timeouts b Increase the Print Timeout setting and then touch Submit c Resend the print job Did the file print correctly The problem is solved Check the original file for manual page breaks Print quality problems Cha...

Page 295: ...your computer For more information contact your system support person b Resend the print job Do prints still contain characters that have jagged or uneven edges Contact technical support The problem is solved Printer is printing blank pages Action Yes No Step 1 a Check if there is packing material left on the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Checkifthepackingma...

Page 296: ... blank pages Contact technical support The problem is solved Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Go to step 2 The problem is solved Step 2 From the printer control panel set the paper size and type in ...

Page 297: ...send the print job Is the page or image clipped Contact technical support The problem is solved Compressed images appear on prints Note Printing on letter size paper using a 220 volt fuser compresses images Action Yes No Step 1 a Make sure the size of the paper loaded in the tray matches the fuser type Note Use a 110 volt fuser for printing on letter size paper and a 220 volt fuser for printing on...

Page 298: ...tray set to the type and weight of the paper loaded Go to step 3 Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is solved Step 4...

Page 299: ... minutes Extended exposure to light can cause print quality problems c Install the imaging unit and then the cartridge d Resend the print job Did the gray background disappear from the prints The problem is solved Go to step 3 Step 3 Replace the imaging unit and then resend the print job Did the gray background disappear from the prints The problem is solved Contact technical support Incorrect mar...

Page 300: ...gth guides in the tray to the correct positions for the size of the paper loaded Are the width and length guides positioned correctly Go to step 2 Adjust the width and length guides Step 2 From the printer control panel set thepaper type and weight inthe Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Spe...

Page 301: ...ter control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Do the printer settings match the type and weight of the paper loaded in the tray Go to step 3 Specify the paper size and type from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or fro...

Page 302: ...ter dealer The problem is solved Repeating defects appear on prints Action Yes No Step 1 a Replace the imaging unit if the distance between the defects is equal to any of the following 47 8 mm 1 88 in 96 8 mm 3 81 in 28 5 mm 1 12 in b Resend the print job Do repeating defects still appear on prints Go to step 2 The problem is solved Step 2 a Replacethe fuser ifthedistance betweenthedefects is equa...

Page 303: ... Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type texture and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dar...

Page 304: ...thetoner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Go to step 3 Change the paper type texture and weight to m...

Page 305: ...Go to step 6 The problem is solved Step 6 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print ...

Page 306: ...g solid black pages Action Yes No Step 1 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Is the printer printing solid black pages Go ...

Page 307: ...ing system specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set thepaper type and weight inthe Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to step...

Page 308: ...nes appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper texture type and weight in th...

Page 309: ...d then the cartridge b Resend the print job Do streaked vertical lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked vertical lines appear on prints Contact technical support or your Dell printer dealer The problem is solved Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure y...

Page 310: ...rints Contact technical support The problem is solved Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do vertical voids appear on prints Go to step 2 The problem is solved Step 2 a From the printer control panel set the paper type and weight in the Paper menu to match the paper ...

Page 311: ...step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do vertical voids appear on prints Contact technical support The problem is solved Toner specks appear on prints Action Yes No Replace the imaging unit and then resend the print job Do toner specks appear on prints Contact technical support The problem is solved Toner fog or background shading appears on pri...

Page 312: ...Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Contact technical support or your Dell printer dealer Uneven print density Action Yes No Replace the imaging unit and...

Page 313: ...nd then turn it back on Did Performing Self Test and Ready appear The problem is solved Contact technical support Scanner unit does not close Action Yes No Check if there are no obstructions between the scanner unit and the printer a Lift the scanner unit b Remove any obstruction that keeps the scanner unit open c Lower the scanner unit Did the scanner unit close properly The problem is solved Con...

Page 314: ... photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 6 Place the document or photo facedown on the scanner glass in the upper left corner Step 6 Check the copy settings From the Copy screen check if the Content Type and Content Source settings are correct for the document being scanned Are the Content Type and Content Source s...

Page 315: ...Yes No Step 1 Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 2 Place the document or photo facedown on the scanner glass in the upper left corner Step 2 Check if the paper size setting matches the size of the paper loaded in the tray From the Paper men...

Page 316: ...bles are connected The indicator light is blinking red until you set up fax and e mail Action Yes No a From the home screen navigate to Settings General Settings Run initial setup Yes Submit b Turn off the printer and then turn it back on The Select your language screen appears on the printer display c Select a language and then touch d Select a country or region and then touch Next e Select a tim...

Page 317: ...s on the display Is there an error or status message on the display Cleartheerrororstatus message Go to step 2 Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 3 Connect the power cord to the printer and a properly grounded electrical outlet Step 3 Che...

Page 318: ...R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider If you are using DSL then connect to a DSL filter or router that will support analog use For more information contact your DSL provider If you are using a PBX telephone service then make sure you are connectingtoananalogconnectiononthePBX Ifnoneexists then consider instal...

Page 319: ... step 10 Step 10 a Temporarily disable voice mail service For more information contact your telephone company Note If you want to use both voice mail and the printer then consider adding a second telephone line for the printer b Try sending or receiving a fax Can you send or receive a fax The problem is solved Go to step 11 Step 11 Scan the original document one page at a time a Dial the fax numbe...

Page 320: ...e the instruction sheet that came with the supply Can you receive faxes The problem is solved Contact technical support Can receive but not send faxes Action Yes No Step 1 Check if the printer is in Fax mode From the home screen touch Fax to put the printer in Fax mode and then send the fax Note The Multi Send application does not support the XPS output type To use XPS use the regular faxing metho...

Page 321: ...step 2 Step 2 Decrease the incoming fax transmission speed a Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly Print a network se...

Page 322: ... on the printer Step 2 Check if the printer cable is securely attached to the printer and the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 3 Connect the printer cable securely to the printer and the computer print server option or other network device Step 3 Check i...

Page 323: ...n job was not successful Action Yes No Step 1 Check the cable connections Make sure the Ethernet or USB cable is securely connected to the computer and the printer Are the cables securely connected Go to step 2 Connect the cables properly Step 2 Check if the file name is already in use Is the file name already in use Change the file name Go to step 3 Step 3 Check if the document or photo you want ...

Page 324: ...nner unit does not close Action Yes No Check if there are obstructions in the scanner unit a Lift the scanner unit b Remove any obstruction keeping the scanner unit open c Lower the scanner unit Did the scanner unit close correctly The problem is solved Contact technical support Scanning takes too long or freezes the computer Action Yes No Step 1 Check if other applications are interfering with th...

Page 325: ...y Go to step 5 Place the document or photo facedown on the scanner glass in the upper left corner Step 5 Send a print job and then check for print quality problems From the General Settings menu adjust the Eco Mode settings From the Copy menu adjust the toner darkness When the print becomes faded replace the toner cartridge Is the print quality satisfactory Go to step 6 See Print quality problems ...

Page 326: ... Ready appears on the printer display before scanning a job Does Ready appear before scanning the job Go to step 3 Go to step 2 Step 2 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is there an error message on the printer display Clear the error message Go to step 3 Step 3 Check the cable connections between the printer and the print server to make sure they...

Page 327: ...ar in the log Go to step 2 Contact technical support Step 2 Resolve the error Is the application working now The problem is solved Contact technical support Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct View the printer IP address From the printer home screen From the TCP IP section in the Network Ports menu By printing a network setup page or m...

Page 328: ...abled Go to step 6 Contact your system support person Step 6 Access the Embedded Web Server again by typing the correct IP address in the address field Did the Embedded Web Server open The problem is solved Contact technical support Contacting technical support When you call technical support describe the problem you are experiencing the message on the printer display and the troubleshooting steps...

Page 329: ...tware Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap Asian Pacific count...

Page 330: ...factures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer refer to the Product Information Guide Appendix 330 ...

Page 331: ... open Embedded Web Server 327 Card Copy setting up 24 card stock loading 73 tips 89 Cartridge low 88 xy 262 Cartridge nearly low 88 xy 262 Cartridge very low x estimated pages remain 88 xy 262 Change paper source to custom string load orientation 262 Change paper source to custom type name load orientation 262 Change paper source to paper size load orientation 262 Change paper source to paper type...

Page 332: ...arging 99 inserting a header or footer 103 multiple pages on one sheet 101 on both sides of the paper duplexing 99 on letterhead 97 on transparencies 96 photos 96 placing separator sheets between copies 101 quick copy 95 reducing 99 selecting a tray 98 to a different size 97 using the ADF 95 using the scanner glass 96 copying different paper sizes 98 copying multiple pages on one sheet 101 copying...

Page 333: ...nt s 111 resolution 112 Save As Shortcut 111 send as 112 subject 111 e mail screen options 111 113 E mail Settings menu 198 e mail shortcuts creating using the Embedded Web Server 108 e mail sending using a shortcut number 109 using the address book 110 e mailing adding message line 110 adding subject line 110 changing output file type 110 configuring e mail settings 107 creating shortcuts using t...

Page 334: ...pplications configuring 23 finding information 23 home screen buttons and icons description 17 HTML menu 220 I icons on the home screen hiding 22 showing 22 Image menu 221 Imaging unit low 84 xy 266 Imaging unit nearly low 84 xy 266 Imaging unit very low x estimated pages remain 84 xy 266 importing a configuration using the Embedded Web Server 27 Incompatible tray x 59 266 Incorrect paper size ope...

Page 335: ...270 Memory full cannot print faxes 270 Memory full cannot send faxes 271 menu settings page printing 60 menus Active NIC 159 AppleTalk 164 Confidential Print 174 Configure MP 147 Copy Settings 187 Custom Names 156 Custom Scan Sizes 157 Custom Types 156 Default Source 147 diagram of 146 Disk Wiping 175 Edit Security Setups 172 E mail Settings 198 Fax Mode Analog Fax Setup 190 Finishing 212 Flash Dr...

Page 336: ...enu 166 Parallel port x disabled 56 272 parts checking status 234 checking from printer control panel 234 checking using the Embedded Web Server 234 PCL Emul menu 218 PDF menu 217 Personal Identification Number method using 56 phone splitter 121 photos copying 96 placing separator sheets between copies 101 port settings configuring 58 PostScript menu 217 power cord socket 50 preparing to set up th...

Page 337: ...not have printed 39 264 Configuration change some held jobs were not restored 57 264 Defective flash detected 51 264 Disk full 62 264 Disk full scan job canceled 264 Disk must be formatted for use in this device 265 Disk near full Securely clearing disk space 265 Error reading USB drive Remove USB 265 Error reading USB hub Remove hub 265 Fax memory full 265 Fax partition inoperative Contact system...

Page 338: ...e not restored 276 Standard network software error 54 276 Standard USB port disabled 56 277 Supply needed to complete job 277 Too many disks installed 58 277 Too many flash options installed 58 277 Too many trays attached 58 277 Tray x paper size unsupported 278 Unformatted flash detected 53 278 Unsupported camera mode unplug camera and change mode 278 Unsupported disk 278 Unsupported option in sl...

Page 339: ...screen content source 144 content type 144 Scan to Computer setting up 141 Scan to Network setting up 26 using 138 scan troubleshooting cannot scan from a computer 326 partial document or photo scans 326 scan job was not successful 323 scanner unit does not close 313 324 scanning takes too long or freezes the computer 324 scanner Automatic document feeder ADF 15 functions 14 scanner glass 15 Scann...

Page 340: ...nts 307 streaked vertical lines appear on prints 308 streaks appear 310 subject and message information adding to e mail 110 Substitute Size menu 151 supplies checking status 234 checking from printer control panel 234 checking using the Embedded Web Server 234 conserving 223 ordering 235 storing 235 using recycled paper 223 Supplies Ordering Utility ordering supplies 234 Supply needed to complete...

Page 341: ...s Port 282 tray problems 283 USB parallel interface card 284 troubleshooting printing printing slows down 293 troubleshooting scan cannot scan from a computer 326 partial document or photo scans 326 scan job was not successful 323 scanner unit does not close 313 324 scanning takes too long or freezes the computer 324 U understanding the home screen buttons and icons 17 uneven print density 312 Unf...

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