Action
Yes
No
Step 5
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Go to step 6.
The problem is solved.
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Contact
technical
support
or your Dell
printer dealer.
The problem is solved.
Repeating defects appear on prints
Action
Yes
No
Step 1
a
Replace the imaging unit if the distance between the defects is equal
to any of the following:
•
47.8 mm (1.88 in.)
•
96.8 mm (3.81 in.)
•
28.5 mm (1.12 in.)
b
Resend the print job.
Do repeating defects still appear on prints?
Go to step 2.
The problem is solved.
Step 2
a
Replace the fuser if the distance between the defects is equal to either
of the following:
•
94.25 mm (3.71 in.)
•
95.2 mm (3.75 in.)
b
Resend the print job.
Do repeating defects still appear on prints?
Contact
technical
support
.
The problem is solved.
Troubleshooting
302