Tr o u b l e s h o o t i n g
7 9
Hardware Error: 0402
The printer has a paper jam in the ADF. See "Document Misfeeds or Jams" on page 77 to
clear the jam.
Hardware Error: 401
The printer scanner is stalled.
1
Press Power to turn your printer off.
2
Unplug your printer.
3
Make sure the scanner is unlocked.
4
Plug in your printer.
5
Press Power to turn your printer on.
Cartridge Error: 50C
Your ink cartridge has a short.
1
Press Power to turn your printer off.
2
Unplug your printer.
3
Plug in your printer.
4
Turn your printer on.
5
Uninstall and reinstall the cartridges.
NOTE:
If this does not resolve the problem, see "More Troubleshooting Options" on page 82 or
replace your cartridges.
Hardware Error: 502
The printer is stalled.
1
Press Power to turn your printer off.
2
Unplug your printer.
3
Check for paper jams.
4
Plug in your printer.
5
Press Power to turn your printer on.
Summary of Contents for A960 - Personal All-in-One Printer Color Inkjet
Page 29: ...2 S E C T IO N 2 Using the Printer Using the ADF Printing Copying Scanning Faxing ...
Page 68: ...68 Ink Cartridge Maintenance w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...
Page 69: ...5 S E C T IO N 5 Troubleshooting Setup Problems General Problems More Troubleshooting Options ...
Page 83: ...6 S E C T IO N 6 Contacting Dell ...
Page 96: ...96 Contacting Dell w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...
Page 120: ...120 Index ...
Page 121: ...w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...