Power Light: Amber-White
Blinking
Amber/White Blinking Pattern
Problem Description
Suggested Resolution
2-3
2 amber blinks followed by a
short pause, 3 white blinks, long
pause, then repeats
No Memory
•
If customer can assist to
troubleshoot, narrow down
the issue by removing the
memory module one by one
to determine which one
failed and swapping to a
known good memory if
available to confirm.
•
Contact Tech Support
2-4
2 amber blinks followed by a
short pause, 4 white blinks, long
pause, then repeats
Memory/RAM failure
•
If customer can assist to
troubleshoot, narrow down
the issue by removing the
memory module one by one
to determine which one
failed and swapping to a
known good memory if
available to confirm.
•
Contact Tech Support
2-5
2 amber blinks followed by a
short pause, 5 white blinks, long
pause, then repeats
Invalid memory installed
•
Memory subsystem
configuration activity is in
progress. Memory modules
have been detected but
appear to be incompatible or
in an invalid configuration.
•
If customer can assist to
troubleshoot, narrow down
the issue by removing one by
one the memory on
motherboard to determine
which one failed.
•
Contact Tech Support.
2-6
2 amber blinks followed by a
short pause, 6 white blinks, long
pause, then repeats
Motherboard: Chipset
•
Fatal system board failure
detected.
•
If customer can assist to
troubleshoot, narrow down
the issue by removing one by
one the component on
motherboard to determine
which one failed.
•
If you identified any of the
components failed, replace
the Component.
•
Contact Tech Support.
3-2
3 amber blinks followed by a
short pause, 2 white blinks, long
pause, then repeats
PCI Device or Video
•
PCI device configuration
activity is in progress or PCI
device failure was detected.
•
If you can assist to
troubleshoot, narrow down
the issue by reseating PCI
card and removing one by
one to determine which card
failed.
•
Contact Tech Support.
3-3
3 amber blinks followed by a
short pause, 3 white blinks, long
pause, then repeats
BIOS Recovery 1
•
System is in Recovery Mode.
94
Troubleshooting
Summary of Contents for 5820
Page 1: ...Dell Precision 5820 Tower Owner s Manual Regulatory Model D02T Regulatory Type D02T002 ...
Page 21: ...b Slide the slim ODD out of the system Removing and installing components 21 ...
Page 23: ...b Lift the bezel from the chassis Removing and installing components 23 ...
