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Dell EMC VNXe3100, Manual

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Dell EMC VNXe3100 Manual Download Page 14

14

EMC VNXe3100/VNXe3150 — Adding a Second Storage Processor 

Troubleshooting Notes

18. Connect the power cable to the cache protection module.

SP A should boot to normal mode.

19. Disable SSH, as described in 

“Task 12: Diable SSH” on page 11

..

Copyright © 2012-2013 EMC Corporation. All rights reserved. Published in the USA.

Published January 2013

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without 
notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any 
kind with respect to the information in this publication, and specifically disclaims implied warranties of 
merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this 
publication requires an applicable software license.

EMC

2

, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. 

All other trademarks used herein are the property of their respective owners.

For the most up-to-date regulatory document for your product line, go to the technical documentation and advisories 
section on EMC Online Support.

Summary of Contents for VNXe3100

Page 1: ...GB memory modules and any I O module required to match the current SP You also need appropriate network and SAS cabling to duplicate the connections to SP A Refer to your EMC VNXe online help Servicing your system Adding or replacing faulted hardware components Add a new hardware component for instructions on how to handle hardware components Take particular care to review the instructions on avoi...

Page 2: ...stem 2 Log in with your service password 3 In the System Components column select Storage System 4 Under Service Actions select Enable SSH then Execute service action 5 In the confirmation dialog box click OK to enable SSH 6 Download an SSH client such as PuTTY to a computer that has network access to the system You may need to install the SSH client before you can launch it Run the Service Script...

Page 3: ... interrupt a vital system or data caching process Wait until both Unsafe to Remove LEDs are off then perform the following steps 1 On the DPE and each DAE attached to the VNXe3100 or VNXe3150 a Release the cable retention bail and unplug the power cord from each power cooling module b Mark the cords A or B for the power cooling modules from which you removed them 2 Locate the two orange release le...

Page 4: ...memory modules 1 Disconnect the network cables from the back of the assembly Mark the cables with the port numbers from which you removed them The SP comes completely out of the chassis In addition to holding the latches be prepared to support the SP to avoid dropping it 2 Locate the left and right latches 3 Pinch the orange tabs and pull the latches to the sides to eject the SP assembly from the ...

Page 5: ...he new SP assembly and place it on a clean flat static free work surface saving the packaging material to return the cache protection module Procedure Remove the SP cover from both SP A and the new second SP SP B assemblies 1 Press the blue button on the SP cover 2 Push the cover straight back 1 4 inch 3 Lift the cover up 2 3 1 CL4683 ...

Page 6: ...es an optional I O module install a matching I O module in the SP B assembly now If SP A does not include an I O module skip this task and continue with Task 6 Exchange the memory modules on page 8 1 Lift the blue latch carefully until it ejects the I O filler module from the connector 2 Remove the filler module 3 Unpack the I O module and place it on a clean flat static free work area 2 1 CL4688 ...

Page 7: ...PU connector while you are holding the I O module at an angle Doing so will damage the connections The I O module should be flat before you attempt to seat the connector 5 With the module aligned and parallel to the CPU board press the latch down to fully seat the module in the connector 6 Push down on the force point indicated on the I O module to ensure that the module is completely seated on th...

Page 8: ...cket 2 Touching only the outside edges pull the module directly out of the socket and place it on an antistatic surface 3 Remove the 4GB replacement module from its anti static bag and handling only the outside edges of the module align the module with the socket on the SP The socket and module are keyed to prevent incorrect alignment 4 Firmly push the module directly into the socket The latches s...

Page 9: ...re and return the SP A assembly the right A side of the enclosure To install an SP assembly 1 Pull out the latches on each side of the SP and make sure they stay in the open position 2 Align the SP with the chassis opening and push it straight into the chassis The latches begin to close when they contact the chassis edges 3 Close the right and left latches to fully seat the SP in the chassis An au...

Page 10: ...s from pulling out of the connections Each enclosure in your system will power up immediately upon connection to an active AC power source The system boots into Service mode in approximately 15 minutes The storage processor fault LEDs will flash alternating amber and blue while the SP remains in Service mode and is receiving active power Note If the fault LED remains solid amber on either of the S...

Page 11: ...ectly 1 In Unisphere select System then System Health 2 Select the SP in the Component list or the graphical view In the Component list the new module should be marked with a status OK icon In the graphical view the module should be highlighted green The display highlights both storage processors in yellow until the boot process completes 3 If you added an I O module to either storage processor If...

Page 12: ...ches are fully closed to properly seat the SP Refer to Task 8 Install the SP assemblies on page 9 Problem When running svc_change_config commit you see the following message You cannot commit the upgrade Please verify that both SPs are inserted and both are running in service mode Solution It takes somewhat longer for a newly inserted storage processor to complete initialization and to reach servi...

Page 13: ...ed DAEs and label and remove all cables from both SPs 4 Locate the two orange release levers on SP B latches 5 Squeeze the levers to release the latches and then pull the latches outward 6 Pull out the latches until they are fully extended and the SP B is released from its enclosure 7 Use the latches to partially slide SP B from its enclosure 8 When SP B is about halfway out of its enclosure use b...

Page 14: ...on is provided as is EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication and specifically disclaims implied warranties of merchantability or fitness for a particular purpose Use copying and distribution of any EMC software described in this publication requires an applicable software license EMC2 EMC and the EMC logo are registered...

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