Dell EMC PowerEdge R740xd2 Installation And Service Manual Download Page 56

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Figure 28. Disconnecting the cable from internal PERC card

Next step

Replace the internal PERC riser

Installing the internal PERC riser

Prerequisites

Follow the safety guidelines listed in

Safety instructions

Power off the system and all attached peripherals.

Disconnect the system from the electrical outlet, and disconnect the peripherals.

Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.

Open the drive bays

, remove

all drives

, and then

close the drive bays.

Remove the

power supply units

Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide available at

www.dell.com/poweredgemanuals

Remove the system cover

Remove the air shroud

If installed,

remove the rear drive cage

Steps

Connect the cable connector to the internal PERC card by aligning it to the guiding pins and replace the screws using a Phillips #2
screwdriver.

Installing and removing system components

Summary of Contents for PowerEdge R740xd2

Page 1: ...Dell EMC PowerEdge R740xd2 Installation and Service Manual Regulatory Model E56S Series Regulatory Type E56S001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 03 Rev A01 ...

Page 3: ...rmware and drivers 20 Downloading drivers and firmware 21 4 Pre operating system management applications 22 Options to manage the pre operating system applications 22 System Setup 22 Viewing System Setup 22 System Setup details 23 System BIOS 23 iDRAC Settings utility 43 Device Settings 43 Dell Lifecycle Controller 43 Embedded system management 43 Boot Manager 43 Viewing Boot Manager 43 Boot Manag...

Page 4: ...nk 69 Installing a drive blank 70 Removing a drive carrier 70 Installing a drive carrier 71 Removing the drive from the drive carrier 72 Installing a drive into the drive carrier 73 Removing a 2 5 inch drive from a 3 5 inch drive adapter 74 Installing a 2 5 inch drive into a 3 5 inch drive adapter 75 Removing a 3 5 inch drive adapter from a 3 5 inch drive carrier 76 Installing a 3 5 inch drive ada...

Page 5: ...ard installation guidelines 110 Removing expansion card from the system board 113 Removing expansion card from the expansion card riser 115 Installing expansion card into the expansion card riser 119 Installing expansion card on the system board 123 Removing an expansion card riser 125 Installing an expansion card riser 128 M 2 SSD module 131 Removing the M 2 SSD module 131 Installing the M 2 SSD ...

Page 6: ... Installing the cable chain assembly 161 Control panel 166 Removing the left control panel 166 Installing the left control panel 167 Removing the right control panel 168 Installing the right control panel 170 6 Jumpers and connectors 173 System board connectors 173 System board jumper settings 175 Disabling forgotten password 175 7 Technical specifications 176 Chassis dimensions 177 System weight ...

Page 7: ...icator codes 187 iDRAC Direct LED indicator codes 188 NIC indicator codes 188 Power supply unit indicator codes 189 Drive indicator codes 191 Using system diagnostics 192 Dell Embedded System Diagnostics 192 9 Getting help 194 Recycling or End of Life service information 194 Contacting Dell 194 Accessing system information by using QRL 194 Quick Resource Locator for Dell EMC PowerEdge R740xd2 syst...

Page 8: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 8 About this document ...

Page 9: ...specifications section NOTE All instances of SAS SATA hard drives and SSDs are referred to as drives in this document unless specified otherwise Topics Front view of the system Rear view of the system Inside the system Locating the information tag of your system System Information Label Front view of the system Figure 1 Front view of 24 x 3 5 inch drive system 1 Left control panel 2 Drives 12 3 Ri...

Page 10: ...ve indicator Right control panel Figure 3 Right control panel view 1 Power button 2 USB 2 0 compliant port 3 Micro USB 2 0 compliant port for iDRAC Direct 4 iDRAC LED indicator NOTE For more information on the ports see the ports and connectors specifications section 10 Dell EMC PowerEdge R740xd2 system overview ...

Page 11: ... port Gb2 11 USB 3 0 port 2 12 iDRAC9 dedicated network port 13 VGA port 14 System identification button Figure 5 Back panel features of 2 x 3 5 inch rear drive system with full height riser 1 Serial port 2 Drive 2 3 Full height riser slot slot 2 4 Power supply unit PSU 1 5 Information tag 6 Power supply unit PSU 2 7 LOM ethernet port 2 8 Ethernet port Gb1 9 Ethernet port Gb2 10 USB 3 0 port 2 11 ...

Page 12: ...b1 12 Ethernet port Gb2 13 USB 3 0 port 2 14 iDRAC9 dedicated network port 15 VGA port 16 System identification button Figure 7 Back panel features of system without risers 1 Serial port 2 Low profile PCIe expansion card slot 4 3 Low profile PCIe expansion card slot 5 4 Low profile PCIe expansion card slot 6 5 Power supply unit PSU 1 6 Information tag 7 Power supply unit PSU 2 8 LOM ethernet port ...

Page 13: ... marked blue Figure 8 Inside the system with butterfly riser 1 Drive bay 1 2 Drive bay 2 3 Fans 6 4 Memory module 5 Processor and heatsink module 1 6 Processor and heatsink module 2 7 System board 8 LOM riser card 9 Internal PERC riser 10 Air shroud 11 Butterfly riser Dell EMC PowerEdge R740xd2 system overview 13 ...

Page 14: ...rmation tag of your system Your system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the rear of the system Alternatively the information may be on a sticker on the chassis of the system Alternatively the information may be on the Mini Enterprise Service Tag MEST label on the...

Page 15: ...the information tag of your system 1 Information tag Top view 2 iDRAC MAC address and iDRAC secure password label 3 Express Service Tag 4 QRL label 5 Information tag back view Dell EMC PowerEdge R740xd2 system overview 15 ...

Page 16: ...System Information Label Figure 11 PowerEdge R740xd2 Service information 16 Dell EMC PowerEdge R740xd2 system overview ...

Page 17: ...Figure 12 Memory information Figure 13 OCP installation Figure 14 Riser installation Figure 15 Rear drive cage installation Dell EMC PowerEdge R740xd2 system overview 17 ...

Page 18: ...Figure 16 Drive Bays Operation Figure 17 Drive configuration and layout Figure 18 System LED indicator and Express Service Tag 18 Dell EMC PowerEdge R740xd2 system overview ...

Page 19: ... Dell Remote Access Controller iDRAC is designed to make system administrators more productive and improve the overall availability of Dell systems iDRAC alerts administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you mu...

Page 20: ... enabled on the sleds through iDRAC For more information about drivers documentation and white papers on the Intel QAT see https 01 org intel quickassist technology For more information about logging in to the iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at Dell com poweredgemanuals You can also access iDRAC by using RACADM For more information see ...

Page 21: ...manuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or ...

Page 22: ...onfigure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing...

Page 23: ...S screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details The System BIOS Settings...

Page 24: ...curity and UEFI secure boot It also manages the power button on the system Redundant OS Control Sets the redundant OS info for redundant OS control Miscellaneous Settings Specifies options to change the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and BIOS version Viewing System Information To view...

Page 25: ... interleaving Viewing Memory Settings To view the Memory Settings screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click S...

Page 26: ... NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Processor Settings Processor Settings details The Processor Settings screen details are explained as follows Option Description Logical Processor Enables or disab...

Page 27: ...NUMA Cluster Enables or disables the Sub NUMA Cluster This option is set to Disabled by default UPI Prefetch Enables you to get the memory read started early on DDR bus The Ultra Path Interconnect UPI Rx path will spawn the speculative memory read to Integrated Memory Controller iMC directly This option is set to Enabled by default Logical Processor Idling Enables you to improve the energy efficie...

Page 28: ... embedded SATA drives during POST This option is applicable only for AHCI Mode This option is set to Enabled by default Write Cache Enables or disables the command for the embedded SATA drives during POST This option is set to Disabled by default Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify the boot order UEFI The Uni...

Page 29: ...ature If this option is set to Enabled and the system fails to boot the system re attempts the boot sequence after 30 seconds This option is set to Enabled by default Hard Disk Failover Specifies the drive that is booted in the event of a drive failure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting menu When this option is set to Disabled only the first drive i...

Page 30: ...ou have selected BIOS for Boot Mode Steps 1 On the System Setup Main Menu screen click System BIOS Boot Settings UEFI BIOS Boot Settings UEFI BIOS Boot Sequence 2 Use the arrow keys to select a boot device and use the plus and minus sign keys to move the device down or up in the order 3 Click Exit and then click Yes to save the settings on exit Network Settings You can use the Network Settings scr...

Page 31: ...r handles the network settings Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Set...

Page 32: ...ot detect any USB devices installed in this managed port This option is set to On by default Integrated RAID Controller Enables or disables the integrated RAID controller This option is set to Enabled by default Embedded NIC1 and NIC2 NOTE The Embedded NIC1 and NIC2 options are only available on systems that do not have Integrated Network Card 1 Enables or disables the Embedded NIC1 and NIC2 optio...

Page 33: ...ler will select MicroSD Card 2 to be the primary MicroSD card OS Watchdog Timer If your system stops responding this watchdog timer aids in the recovery of your operating system When this option is set to Enabled the operating system initializes the timer When this option is set to Disabled the default the timer does not have any effect on the system Memory Mapped I O above 4 GB Enables or disable...

Page 34: ...on Auto Bifurcation and Manual bifurcation Slot 1 Bifurcation x4 or x8 Bifurcation Slot 2 Bifurcation x4 or x8 Bifurcation Slot 3 Bifurcation x4 or x8 Bifurcation Slot 4 Bifurcation x16 or x4 or x8 or x4x4x8 or x8x4x4 Bifurcation Slot 5 Bifurcation x4 Bifurcation Slot 6 Bifurcation x4 Bifurcation Serial Communication You can use the Serial Communication screen to view the properties of the serial ...

Page 35: ... by SOL configure the same port address for console redirection and the serial device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Failsafe Baud Rate Sp...

Page 36: ...t Memory Patrol Scrub Sets the memory patrol scrub frequency This option is set to Standard by default Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x This option is set to 1x by default Uncore Frequency Enables you to select the Processor Uncore Frequency option Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime The optimi...

Page 37: ...ystem Password Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Setup Password Sets the setup password This option is read only if the password jumper is not installed in the system Password Status Locks the system password This option is set to Unlocked by default TPM Security NOTE The TPM menu is available on...

Page 38: ...0 s to 240 s Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected UEFI Variable Access Provides varying degrees of securing UEFI variables When set to Standard the default UEFI variables are accessible in the operating system per the UEFI specification When set to Controlled selected UEFI variables are protected in the environment and new UEFI boo...

Page 39: ... the Secure Boot Custom Policy To enable this option set the Secure Boot Policy to Custom option Creating a system and setup password Prerequisite Ensure that the password jumper is enabled The password jumper enables or disables the system password and setup password features For more information see the System board jumper settings section NOTE If the password jumper setting is disabled the exis...

Page 40: ...2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen ensure that Password Status is set to Unlocked 4 In the System Password field change or delete the existing system password and then press Enter or Tab 5 In the Setup Password field alter or delete the existing setup password and then press Enter or Tab NOTE If you change the system password or...

Page 41: ...r the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Redundant OS Control Redundant OS Control screen details The Redundant OS Control screen details are explained as follows Option Description Redundant OS Location Enables you to select a backup disk from the following devices None IDSD...

Page 42: ...set the time on the system System Date Enables you to set the date on the system Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled This option is set to On by default NOTE This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or di...

Page 43: ...osis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Embedded system management The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operati...

Page 44: ...aunch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagn...

Page 45: ...ent damage CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped wit...

Page 46: ... cables for a DC power supply unit AMP 90871 1 hand crimping tool or equivalent Tyco Electronics 58433 3 or equivalent Wire stripper pliers to remove insulation from size 10 AWG solid or stranded insulated copper wire NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Front bezel Removing the front bezel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 K...

Page 47: ... part of the front bezel package Steps 1 Align and insert the tabs on the right end of the bezel into the slots on the system NOTE Ensure that the drive bay is locked before installing the front bezel for more information see closing the drive bays section 2 Fit the left end of the bezel onto the system and press the bezel until you hear the release button click 3 Lock the bezel Installing and rem...

Page 48: ...e all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide at Dell com poweredgemanuals Steps 1 Using a 1 4 inch flat head or Phillips 2 screwdriver turn the lock counterclockwise to the unlock position 2 Press the release tabs on the system cover and slide the c...

Page 49: ...the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals Steps 1 Align the tabs on the system cover with the guide slots on the system 2 Slide the cover towards the front of the sy...

Page 50: ... with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the po...

Page 51: ...8 If installed remove the butterfly riser Step Lift the air shroud away from the system Figure 23 Removing air shroud Installing and removing system components 51 ...

Page 52: ...parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 If installed remove the butterfly riser Steps 1 Align the slots on the ai...

Page 53: ...Figure 25 Installing air shroud Installing and removing system components 53 ...

Page 54: ...rnal PERC riser Removing the internal PERC riser Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and pl...

Page 55: ...ernal PERC riser out of the system Figure 27 Removing internal PERC riser 2 Turn over the internal riser so that the PERC card is facing up 3 Using a Phillips 2 screwdriver loosen the screws from the cable connector and disconnect the cable connected to the internal PERC card Installing and removing system components 55 ...

Page 56: ...ed and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the air shroud 10 If installed remove the...

Page 57: ...RC riser 2 Turn over the internal PERC riser and align the internal PERC riser to the PCI slot by holding the blue touch points and press until fully seated 3 Lift the plunger to lock the riser in place Installing and removing system components 57 ...

Page 58: ...er working inside your system Removing the PERC card from the internal PERC riser Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remov...

Page 59: ...pherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Ensure that all internal cables are routed correctly and connected and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more informa...

Page 60: ...s 1 Install the internal PERC riser 2 If removed install the rear drive cage 3 Install the air shroud 4 Install the system cover 5 Place the system into the rack For more information see the Rail Installation Guide available at www dell com poweredgemanuals 6 Open the drive bays install all drives and then close the drive bays 7 Install the power supply units 8 Follow the procedure listed in After...

Page 61: ...ormation see the Rail Installation Guide available at www dell com poweredgemanuals 7 Remove the system cover 8 Remove the air shroud 9 Remove the internal PERC riser 10 Move the cables out of the way to access the cooling fan cable connector on the system board Steps 1 Press the tabs on the fan cable connector and disconnect the cable from the system board 2 Remove the cable from the cable retent...

Page 62: ...Figure 33 Removing cooling fan 62 Installing and removing system components ...

Page 63: ... the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the air shroud 10 Remove the internal PERC riser 11 Move the cables out of the way to access the cooling fan cable connector on the system board Steps 1 Lower the cooling fan in...

Page 64: ...Figure 35 Installing cooling fan Figure 36 Connecting fan 1 cable to PIB connector 64 Installing and removing system components ...

Page 65: ...nect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Remove the system cover 8 Remove the air shroud 9 Remove t...

Page 66: ... are routed correctly and connected and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the air ...

Page 67: ...se the drive bays 6 Install the power supply units 7 Follow the procedure listed in After working inside your system Drive bay Opening the drive bays Prerequisites CAUTION Drive bays should not be in service position for more than 5 minutes because of thermal concerns When the drive bay is open for more than five minutes the cooling fans spin at a higher speed to provide extra cooling to the syste...

Page 68: ...lled remove a drive blank or install a drive blank 2 If installed remove a drive carrier or install a drive carrier Closing the drive bays Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove front bezel Steps 1 Pull back the blue release tabs on both sides and slide the drive bays into the system until both the bays lock into place 68 Installing and rem...

Page 69: ...ollow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Step Press the release button and slide the drive blank out of the drive slot Installing and removing system compo...

Page 70: ...be installed in all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Step Insert the drive blank into the drive slot and push the blank until the release button clicks into place Figure 42 Installing a drive blank Next step If removed install the front bezel Removing a drive carrier Prerequisites 1 Follow the safety guidelines listed in ...

Page 71: ...tem supports drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the drive carrier release handle 2 Holding the handle slide the drive carrier out of the drive slot Figure 43 Removing a drive carrier Next steps 1 Replace a drive carrier 2 If you are not replacing the drive immediately insert a drive blank in the empty drive slot to ...

Page 72: ... data on the replacement drive is immediately lost once the drive is installed 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the drive blank Steps 1 Press the release button on the front of the drive carrier to open the release handle 2 Insert and slide the drive carrier into the drive slot 3 Close the drive carrier release handle until it clicks in place Figur...

Page 73: ...ot supported NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 inch pounds Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver replace the screws to secure the drive to the drive ca...

Page 74: ...pter Prerequisite NOTE A 2 5 inch drive is installed in a 3 5 inch drive adapter which is then installed in the 3 5 inch drive carrier Steps 1 Using a Phillips 2 screwdriver remove the screws from the side of the 3 5 inch drive adapter 2 Remove the 2 5 inch drive from the 3 5 inch drive adapter 74 Installing and removing system components ...

Page 75: ... a 3 5 inch drive adapter Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Remove the drive carrier Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver secure the 2 5 inch drive to the 3 5 inch drive adapter Installing and removing system components 75 ...

Page 76: ...m a 3 5 inch drive carrier Prerequisite 1 Follow the safety guidelines listed in Safety instructions Steps 1 Using a Phillips 1 screwdriver remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the 3 5 inch drive carrier 76 Installing and removing system components ...

Page 77: ...n Safety instructions 2 Install the 2 5 inch drive into the 3 5 inch drive adapter Steps 1 Insert the 3 5 inch drive adapter into the 3 5 inch drive carrier with the connector end of the drive toward the back of the 3 5 inch drive carrier 2 Align the screw holes on the 3 5 inch drive adapter with the holes on the 3 5 inch drive carrier 3 Using a Phillips 1 screwdriver secure the 3 5 inch drive ada...

Page 78: ...o access the backplane bracket 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the front bezel 4 Remove all the drives from drive bay 1 5 Open the drive bays Steps 1 Using a Phillips 1 screwdriver remove the screws on top of the drive bay 1 2 Slide the bracket to the right to disengage it from the...

Page 79: ...in Before working inside your system 2 If installed remove the front bezel 3 Remove all the drives from drive bay 1 4 Open the drive bays Steps 1 Align the backplane bracket with the two slots at the bay base in drive bay 1 2 Slide the bracket to the left until it is firmly seated and locks into place 3 Using a Phillips 1 screwdriver tighten the screws on top of the drive bay to secure the bracket...

Page 80: ...If installed remove the front bezel 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Open the drive bays Steps 1 Using a Phillips 1 screwdriver remove the screws on the top of the d...

Page 81: ...ctly and connected and no tools or extra parts are left inside the system 5 If installed remove the front bezel 6 Open the drive bays remove all drives and then close the drive bays 7 Remove the power supply units 8 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 9 Open the drive bays ...

Page 82: ...switch Removing bay intrusion switch Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the front bezel 4 Open the drive bays 5 Remove the drive bay 1 bracket Steps 1 Disconnect the intrusion switch cable connected to the backplane of drive bay 1 2 Using a Phillips 1 screwdriver remove ...

Page 83: ...cedure listed in Before working inside your system 3 If installed remove the front bezel 4 Open the drive bays 5 Remove the drive bay 1 bracket Steps 1 Align the intrusion switch to the intrusion switch slot in drive bay 1 2 Using a Phillips 1 screwdriver replace the screws to secure the intrusion switch 3 Connect the intrusion cable to the backplane of drive bay 1 Installing and removing system c...

Page 84: ...em and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Remove the system ...

Page 85: ...4 Ensure that all internal cables are routed correctly and connected and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove t...

Page 86: ...ays install all drives and then close the drive bays 7 Install the power supply units 8 Follow the procedure listed in After working inside your system Drive backplane Drive backplane guidelines Depending on your system configuration the drive backplanes supported in PowerEdge R740xd2 are listed here Table 5 Supported backplane options for PowerEdge R740xd2 system System Supported backplane option...

Page 87: ...AS_A Removing the drive bay 1 backplane Prerequisites CAUTION To prevent damage to the drives and backplane remove the drives from the system before removing the backplane CAUTION Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same location NOTE Ensure that the drive bay is fully open to access the backplane 1 Follow the saf...

Page 88: ...Steps 1 Using Phillips 2 screwdriver remove all the screws securing the backplane Figure 61 Removing the screws from the backplane 2 Hold the backplane by the edges and remove it from the bay Figure 62 Removing bay 1 backplane Next step Replace the drive bay 1 backplane 88 Installing and removing system components ...

Page 89: ... from bay 1 4 Open the drive bays 5 Remove the drive bay 1 bracket 6 Remove the bay intrusion switch 7 Disconnect all the cables from the backplane Steps 1 Align the backplane to the guiding pins on the bay 2 Using Phillips 2 screwdriver tighten all the screws to secure the backplane Figure 63 Installing bay 1 backplane Next steps 1 Install the bay intrusion switch 2 Connect all the cables to the ...

Page 90: ...t the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Open the drive bays NOTE Ensure that the drive bay is fully open to access the backplane 8 Remove the drive bay 2 ...

Page 91: ...ts are left inside the system 5 If installed remove the front bezel 6 Open the drive bays remove all drives and then close the drive bays 7 Remove the power supply units 8 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 9 Open the drive bays 10 Remove the drive bay 2 brackets 11 Discon...

Page 92: ...your system Removing the rear drive backplane Prerequisites CAUTION To prevent damage to the drives and backplane you must remove the drives from the system before removing the backplane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Power...

Page 93: ...e backplane Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Ensure that all internal cables are routed correctly and connected and no tools or extra parts are left inside the system 5 If installed remove front bezel 6 Open the drive bays...

Page 94: ...e cage 2 Install the drives into the rear drive cage 3 Connect all the cables to the backplane 4 Place the system into the rack for more information see the Rail Installation Guide available at www dell com poweredgemanuals 5 Open the drive bays install all drives and then close the drive bays 6 Install the power supply units 7 If removed install front bezel 8 Follow the procedure listed in After ...

Page 95: ...ing System with 2 x 3 5 inch rear drive backplane connected to cable chain assembly Figure 70 Cable routing System with 2 x 3 5 inch rear drive backplane connected to riser PERC Installing and removing system components 95 ...

Page 96: ... memory holds the instructions that are executed by the processor Your system contains 16 memory sockets Processor 1 supports up to 10 memory sockets and Processor 2 supports up to 6 memory sockets Six memory channels are allocated to each processor Processor 1 has four 2 DIMM slots per channel and two 1 DIMM slot per channel Processor 2 has six 1 DIMM per channel 96 Installing and removing system...

Page 97: ... and A8 Slots A3 Slots A4 and A9 Slots A5 and A10 Slots A6 Processor 2 Slots B1 Slots B2 Slots B3 Slots B4 Slots B5 Slots B6 Table 8 Memory population DIMM Type DIMMs Populated Channel Voltage Operating Frequency in MT s Maximum DIMM Rank Channel RDIMM 1 1 2 V 2666 2400 2133 1866 Dual rank or single rank 2 2666 2400 2133 1866 Dual rank or single rank Installing and removing system components 97 ...

Page 98: ...nd sockets B1 to B6 are available Populate all the sockets with white release tabs first followed by the black release tabs When mixing memory modules with different capacities populate the sockets with memory modules with the highest capacity first For example if you want to mix 8 GB and 16 GB memory modules populate 16 GB memory modules in the sockets with white release tabs and 8 GB memory modu...

Page 99: ...ank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a spare If excessive correctable errors occur in a rank or channel while the operating system is running they are moved to the spare area to prevent errors from causing an uncorrectable failure Requires three or more ranks to be populated in each channel With single rank memory sparing enabled the system memory available to th...

Page 100: ...roring is supported with 6 DIMM slots per processor Single rank sparing population order 1 2 3 4 5 6 7 8 9 10 Populate in this order odd amount allowed Requires two ranks or more per channel Multi rank sparing population order 1 2 3 4 5 6 7 8 9 10 Populate in this order odd amount allowed Requires three ranks or more per channel Dual processor Populate round robin starting with processor1 Optimize...

Page 101: ...nd then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Remove the system cover 8 Remove the air shroud Locate the appropriate memory module socket WARNING Allow the memory modules to cool after you power off the system Handle th...

Page 102: ...cedure to remove a memory module Retain the removed memory module blank for future use Steps 1 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket 2 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION Handle each memory module only by the card ...

Page 103: ... may not be installed properly Ensure that the memory module is firmly seated in the memory module socket 9 Run the system memory test in system diagnostics Processor and heat sink Removing a processor and heat sink module Prerequisites WARNING The heat sink may remain hot to touch for some time after the system is powered down Allow the heat sink to cool before removing it 1 Follow the safety gui...

Page 104: ... with the processor side facing up Figure 75 Removing a processor and heat sink module Next step Replace a processor and heat sink module Removing the processor Prerequisites NOTE Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink This procedure is not required when replacing a system board 1 Follow the safety guidelines listed in Safe...

Page 105: ...2 Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdriver to break the thermal grease seal 3 Push the retaining clips on the processor bracket to release the bracket from the heat sink Figure 76 Loosening the processor bracket 4 Lift the processor bracket away from the heat sink and place the processor connector side down on the processor t...

Page 106: ... the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the air shroud 10 If installed remove the rear drive cage 11 If installed remove the risers 12 Remove a processor and heat sink module Steps 1 Place the processor in the processor tray with the connector side facing down NOTE Ensure that the pin 1 indicator on the processor tray is aligned wi...

Page 107: ...essor kit to apply the grease in a quadrilateral design on the top of the processor CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Figure 79 Applying thermal grease on top of the processor Installing and removing sy...

Page 108: ...he processor bracket Figure 80 Installing the heat sink onto the processor Next steps 1 Install the processor and heatsink 2 If removed install the risers 3 If removed install the rear drive cage 4 Install the air shroud 5 Install the system cover 6 Place the system into the rack For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Open the drive bays i...

Page 109: ...the risers 12 If installed remove the processor dust cover Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins NOTE Ensure that the PHM is held parallel to the system board to prevent damaging the components 2 P...

Page 110: ...s NOTE A System Event Log SEL event is logged if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs with an error message see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at Dell com poweredgemanuals Expansion card installation guidelines The following table provides ...

Page 111: ...nox Qlogic Dual Port 10G SFP card 4 5 2 Card Qlogic Dual Port card 10G BT 25G SFP 5 2 BOSS M 2 SATA Dell 4 5 2 1G Card Network Broadcom INTEL 6 5 4 3 Internal PERC PERC9 9 14G FXN Integrated Slot 1 External PERC PERC 9 9 14G 10 4 5 2 PCIe SSD PCIe Card Samsung 4 5 2 Mellanox 100G CX5 Dual Port 4 1 Table 13 Riser configurations Full height riser Processor 1 and 2 Card type Slot priority Maximum num...

Page 112: ...r configurations Butterfly riser 3 x low profile Processor 1 Card type Slot priority Maximum number of cards LOM riser 2x1G BCM5720L 1 1 LOM riser 2x10G BCM57416 BASeT SFP 1 1 LOM riser Broadcom 25G card 930PP 1 1 RAID PERC 9 9 14G 10 External Dell 2 3 5 3 Full Height FH Card Network Broadcom Intel Mellanox Qlogic 2 1 BOSS M 2 SATA Dell 2 1 PCIe SSD PCIe Card Samsung 3 5 2 Low Profile LP card 10G ...

Page 113: ...oving expansion card from the system board Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it...

Page 114: ...d install a filler bracket by performing the following steps a Align the filler bracket with the slot on the system b Push the filler bracket downward until firmly seated c Close the retention latch by pressing the latch down until the latch snaps into place 114 Installing and removing system components ...

Page 115: ...tached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Remove the system cover 8 Remov...

Page 116: ...expansion card by its edges and pull the card away from the expansion card connector on the riser Figure 84 Removing expansion card from low profile riser Figure 85 Removing expansion card from full height X1 riser 116 Installing and removing system components ...

Page 117: ...g expansion card from butterfly riser 3 If the expansion card is not going to be replaced install a filler bracket Figure 87 Installing filler bracket for low profile riser Installing and removing system components 117 ...

Page 118: ...talling filler bracket for full height X1 riser Figure 89 Installing filler bracket for butterfly riser Next steps 1 Replace expansion card into the expansion card riser 118 Installing and removing system components ...

Page 119: ...em from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the air shroud 10 If installed remove the rear drive cage 11 Remove the expansion card riser from the system 12 When removing a card from low profile full height X1 or butterfly riser ensure that the PCIe card holder l...

Page 120: ...Figure 90 Removing filler bracket for low profile riser Figure 91 Removing filler bracket for full height X1 riser 120 Installing and removing system components ...

Page 121: ...dges and align the card edge connector with the expansion card connector on the riser 4 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 5 Close the expansion card retention latch Installing and removing system components 121 ...

Page 122: ...Figure 93 Installing expansion card into low profile riser Figure 94 Installing expansion card into full height X1 riser 122 Installing and removing system components ...

Page 123: ...y device drivers required for the card as described in the documentation for the card Installing expansion card on the system board Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Ensure that all internal cables are routed correctly and ...

Page 124: ...Removing the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 3 Holding the card on the edges align the card with the expansion card connector on the system board 4 Press...

Page 125: ...ocedure listed in After working inside your system Removing an expansion card riser Prerequisites 1 Follow the safety guidelines listed in Safety Instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Rem...

Page 126: ...0 Disconnect any cables connected to the expansion card Step Hold the touch points and lift the expansion card riser from the connector on the system board Figure 98 Removing right low profile riser 126 Installing and removing system components ...

Page 127: ...Figure 99 Removing left low profile riser Figure 100 Removing full height X1 riser Installing and removing system components 127 ...

Page 128: ...d correctly and connected and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the air shroud 10 ...

Page 129: ...wer the expansion card riser into place until the expansion card riser connector is fully seated in the connector Figure 102 Installing right low profile riser Installing and removing system components 129 ...

Page 130: ...Figure 103 Installing left low profile riser Figure 104 Installing full height X1 riser 130 Installing and removing system components ...

Page 131: ... drives and then close the drive bays 6 Install the power supply units 7 Install any device drivers required for the card as described in the documentation for the card 8 Follow the procedure listed in After working inside your system M 2 SSD module Removing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached periphe...

Page 132: ...tor Figure 106 Removing the M 2 SSD module Next step Replace the M 2 SSD module Installing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Ensure that all internal cables are routed correctly and connected and no tools...

Page 133: ...ing the M 2 SSD module Next steps 1 Install the BOSS card NOTE The procedure to install the BOSS card is similar to the installing an expansion card on the system board 2 Install the air shroud 3 Install the system cover 4 Place the system into the rack For more information see the Rail Installation Guide available at www dell com poweredgemanuals 5 Open the drive bays install all drives and then ...

Page 134: ...ion Guide available at www dell com poweredgemanuals 7 Remove the system cover 8 Remove the air shroud Step Holding the pull tab lift the IDSDM vFlash module out of the system board connector Figure 108 Removing the optional IDSDM or vFlash card Next step NOTE If you are replacing the IDSDM or vFlash module remove the microSD cards Replace optional IDSDM vFlash module Installing IDSDM vFlash modul...

Page 135: ...tall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal 2 Install the air shroud 3 Install the system cover 4 Place the system into the rack For more information see the Rail Installation Guide available at www dell com poweredgemanuals 5 Open the drive bays install all drives and then close the drive bays 6 Install the power supply units 7 Follow ...

Page 136: ... Figure 110 Removing the MicroSD card Next step Replace the MicrosSD card Installing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in Safety Instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Ensure that all internal cables are routed correctly and connected and no tools or extr...

Page 137: ...sert the contact pin end of the card into the slot NOTE The slot is designed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Figure 111 Installing the MicroSD card Next steps 1 Install the IDSDM or vFlash module 2 Install the air shroud 3 Install the system cover 4 Place the system into the rack For more information see the Rail Installation Guide ...

Page 138: ...anuals 7 Remove the system cover 8 Remove the air shroud 9 If installed remove the rear drive cage 10 If installed remove the risers Steps 1 Using a Phillips 2 screwdriver loosen the screws that secure the LOM riser card to the system board 2 Release the two blue plastic clips holding the LOM riser card 3 Hold the LOM riser card by the edges on either side and lift to remove it from the connector ...

Page 139: ...bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the air shroud 10 If installed remove the rear drive cage 11 If installed remove the risers Steps 1 Align the connectors on the LOM riser card with the slot on the system 2 Press the LOM riser card until the card is firmly seated on the system board connector and...

Page 140: ...ttached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Ensure that all internal cables are routed correctly and connected and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For ...

Page 141: ...pplicable connect the cables to the expansion card s 3 If removed install the air shroud 4 Install the system cover 5 Place the system into the rack For more information see the Rail Installation Guide available at www dell com poweredgemanuals 6 Open the drive bays install all drives and then close the drive bays 7 Install the power supply units 8 Follow the procedure listed in After working insi...

Page 142: ...erals 4 Ensure that all internal cables are routed correctly and connected and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Re...

Page 143: ...ly unit PSU redundancy When the hot spare feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 percent of the load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs ac...

Page 144: ... configuration Remove the power supply unit blank only if you are installing a second power supply unit Figure 118 Removing a power supply unit blank Next step Replace a power supply unit blank Installing a power supply unit blank Prerequisite 1 Follow the safety guidelines listed in Safety instructions NOTE If the system is using only one PSU the PSU must be installed in PSU bay 1 and the PSU bla...

Page 145: ...dant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle Step Press the release latch and slide the PSU out of the system by using the PSU handle Figure 120 Remov...

Page 146: ...ot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU redundancy may not occur until discovery is complete Wait until the new PSU is discovered and enabled before you remove the other PSU The PSU status indicator turns green to signify that the PSU is functioning properly Removing a DC power supply unit Prerequisites WARNING Fo...

Page 147: ...Us ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Step Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place Next steps 1 Connect the safety ground wire 2 Install the DC power connector in the PSU CAUTION When connecting the power wires ensure ...

Page 148: ... interposer board Next step Replace the power interposer board Installing power interposer board Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 Ensure that all internal cables are routed correctly and connected and no tools or extra par...

Page 149: ...ide available at www dell com poweredgemanuals 5 Open the drive bays install all drives and then close the drive bays 6 Install the power supply units 7 Follow the procedure listed in After working inside your system System board Removing the system board Prerequisites CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key durin...

Page 150: ...the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Remove the system cover 8 Remove the following CAUTION Do not lift the system board by holding a memory module processor or other components a Air shroud b Drive cage rear if installed c All expansion cards and ...

Page 151: ...the processor socket when replacing a faulty system board ensure that you cover the processor socket with the processor dust cover 4 Incline the system board at an angle and lift the system board out of the chassis CAUTION Take care not to damage the system identification button while removing the system board from the chassis Installing and removing system components 151 ...

Page 152: ...system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 8 Remove the system cover 9 Remove the following a Air shroud b Drive cage rear if installed c All expansion cards and risers d...

Page 153: ... board ensure that you cover the processor socket with the processor dust cover 3 Using Phillips 2 screwdriver tighten the screws to secure the system board to the chassis Figure 126 Installing system board Next steps 1 Replace the following a Trusted platform module b Internal PERC card c Optional internal USB memory key d IDSDM vFlash module card e All expansion cards and risers f Processors and...

Page 154: ...vice tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the service tag in the backup flash device BIOS prompts the user to restore the backup information Below is a list of options available Restore the service tag license and diagnostics information p...

Page 155: ...at the BIOS is configured to enable UEFI boot mode About this task CAUTION Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM 1 Locate the TPM connector on the system boar...

Page 156: ...BitLocker users Initialize the TPM For more information see https technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Initializing the TPM 1 2 for TXT users 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Pre boot Measu...

Page 157: ...rical outlet and disconnect the peripherals 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 Remove the system cover 8 If installed remove the front bezel 9 Remove the following a D...

Page 158: ... away from the system 5 Slide the left side of the system partially off the table until the bottom screws for the cable chain base bracket are visible and remove the screws CAUTION Make sure the system is placed on a work bench before working for this step as tilting the system or placing it on its side on the ground would risk stressing the chassis or toppling the system causing damage to compone...

Page 159: ...rive bay 2 towards the rear of the system until the screws for the left and right white plastic rail stops are visible and remove them 7 Disconnect the left control panel cable from the system board and release it from the cable chain base bracket Installing and removing system components 159 ...

Page 160: ...8 Remove the screws connecting the cable chain rail to the chassis 9 Extend the drive bays all the way out of the bay area until there is a gap to remove the cable chain rail 10 Lift the cable chain assembly out of the system 160 Installing and removing system components ...

Page 161: ...connected and no tools or extra parts are left inside the system 5 Open the drive bays remove all drives and then close the drive bays 6 Remove the power supply units 7 If installed remove front bezel 8 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 9 Remove the system cover 10 Remove...

Page 162: ...ver replace the screws for the cable chain rail after aligning it to the chassis and align the cable chain assembly to the bottom screw holes Figure 132 Placing the cable chain assembly in the system 3 Slide the left side of the system partially off the table until the bottom screws holes for the cable chain base bracket are visible and replace the screws 4 Align the cable chain side cover to the ...

Page 163: ...s 5 Replace the screws for the left and right white plastic rail stops NOTE Make sure the left control panel cable is routed through the cable chain base bracket and connect the cable connector to the system board connector Installing and removing system components 163 ...

Page 164: ... 6 Align the support bar to the chassis and replace all the screws 7 Align the bay 2 backplane bracket to the cable chain assembly and replace the screws 8 Align the cable chain top cover to the guiding pins and replace all the screws 164 Installing and removing system components ...

Page 165: ...bay 1 bracket h Drive bay 2 bracket i Connect all the cables to the backplane and system board 2 Install the system cover 3 Place the system into the rack For more information see the Rail Installation Guide available at www dell com poweredgemanuals 4 Open the drive bays install all drives and then close the drive bays 5 Install the power supply units 6 If removed install front bezel 7 Follow the...

Page 166: ...ww dell com poweredgemanuals 7 Remove the system cover 8 If installed remove the front bezel 9 Remove the cable chain assembly 10 Disconnect the control panel cable from the system board connector Steps 1 Remove the cable from the left ear cable channel NOTE Ensure that you note the routing of the cables as you remove them from the system board You must route the cables properly when you replace t...

Page 167: ...emove the front bezel 6 Open the drive bays remove all drives and then close the drive bays 7 Remove the power supply units 8 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 9 Remove the system cover 10 Remove the cable chain assembly Steps 1 Align the left control panel assembly with ...

Page 168: ...er working inside your system Removing the right control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Power off the system and all attached peripherals 3 Ensure that all internal cables are routed correctly and connected and no tools or extra parts are left inside the system 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the pow...

Page 169: ...at you note the routing of the cables as you remove them from the system board Route the cables properly when you replace them to prevent the cables from being pinched or crimped 3 Push bay 2 into the chassis and release the cable from the right rack ear cable clips Figure 138 Removing the control panel cable 4 Using Phillips 1 screwdriver remove the screws that secure the right control panel asse...

Page 170: ...tem 4 Open the drive bays remove all drives and then close the drive bays 5 Remove the power supply units 6 Remove the system from the rack and place it on an ESD work bench For more information see the Rail Installation Guide available at www dell com poweredgemanuals 7 If installed remove front bezel 8 Remove the system cover 9 Remove the air shroud 10 Remove the internal PERC card Steps 1 Route...

Page 171: ...ht control panel cable clip and push the cable connector through the side of the fan cage 4 Connect the control panel cable to the connector on the system board and close the blue release clip 5 Using a Phillips 1 screwdriver tighten the screws to secure the right control panel assembly to the system Installing and removing system components 171 ...

Page 172: ... the system into the rack For more information see the Rail Installation Guide available at www dell com poweredgemanuals 6 Install the power supply units 7 Open the drive bays install all drives and then close the drive bays 8 If removed install the front bezel 9 Follow the procedure listed in After working inside your system 172 Installing and removing system components ...

Page 173: ... various boards in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board connectors System board jumper settings Disabling forgotten password System board connectors Figure 142 System board jumpers and connectors 6 Jumpers and connectors 173 ...

Page 174: ...ctor 2 15 J_ACE Internal Dual SD Module 16 J_SATA_A1 Internal SATA A connector 17 PCIE_G3_X8 CPU1 Internal PERC controller connector 18 J_REAR_BP_PWR1 ODD power connector 19 INT_USB_3 0 USB connector 20 NVRAM_CLR Clear NVRAM 21 PWRD_EN Reset BIOS password 22 SLOT6 PCIe slot 6 23 SLOT5 PCIe slot 5 24 SLOT4 PCIe slot 4 25 LEDs 7 System board diagnostic LED indicators 26 J_TPM_MODULE TPM module conne...

Page 175: ...rized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Power off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 4 Install the system cover The existing passwords are not...

Page 176: ...ght Processor specifications Supported operating systems PSU specifications Cooling fans specifications System battery specifications PCIe Expansion card riser specifications Memory specifications Storage controller specifications Drives Ports and connectors specifications Video specifications Environmental specifications 7 176 Technical specifications ...

Page 177: ...5 93 mm 1 41 inches Without bezel 22 0 mm 0 866 inches 810 264 mm 31 9 inches 844 826mm 33 260 inches NOTE Zb refers to the nominal rear wall external surface where the system board I O connectors are located System weight Table 20 Dell EMC PowerEdge R740xd2 system weight System configuration Maximum weight with all drives SSDs 24 2 x 3 5 inch drives 43 2 kg 95 24 lb Technical specifications 177 ...

Page 178: ...oweredge r740xd2 PSU specifications The Dell EMC PowerEdge R740xd2 system supports up to two AC or DC power supply units PSUs Table 22 PSU specifications PSU Class Heat dissipation maximum Frequency Voltage AC DC Current High line 100 240 V Low line 100 120 V 1100 W AC Platinum 4100 BTU hr 50 60 Hz 100 240 V AC autoranging 1100 W 1050 W NA 12 A 6 5 A 1100 W Mixed Mode HVDC for China and Japan only...

Page 179: ...ed NOTE Each fan is listed in the systems management software referenced by the respective fan number If there is a problem with a particular fan you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly System battery specifications The Dell EMC PowerEdge R740xd2 system supports CR 2032 3 0 V lithium coin cell system battery PCIe Expansion card riser...

Page 180: ...rollers PERC H730P PERC H330 HBA330 S140 12 Gbps SAS HBA PERC H840 Drives The Dell EMC PowerEdge R740xd2 system supports Table 27 Drive specification Chassis options Configurations Twenty four drive chassis Up to twenty four 3 5 inch SATA or Nearline SAS drives front accessible drives in slots 0 through 23 and Up to eight 2 5 inch SAS SATA SSDs front accessible drives can be installed from slots 1...

Page 181: ... which have two 1 Gbps configuration NOTE You can install up to six PCIe add on NIC cards Serial connector specifications The Dell EMC PowerEdge R740xd2 system supports one serial connector on the back panel which is a 9 pin connector Data Terminal Equipment DTE 16550 compliant VGA ports specifications The Dell EMC PowerEdge R740xd2 system supports one 15 pin VGA ports on the rear of the system ID...

Page 182: ...16 32 1280 x 1024 60 8 16 32 1360 x 768 60 8 16 32 1440 x 900 60 8 16 32 1600 x 900 60 8 16 32 1600 x 1200 60 8 16 32 1680 x 1050 60 8 16 32 1920 x 1080 60 8 16 32 1920 x 1200 60 8 16 32 NOTE 1920 x 1080 and 1920 x 1200 resolutions are only supported in reduced blanking mode Environmental specifications NOTE For additional information about environmental certifications please refer to the Product ...

Page 183: ...tions Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axis one pulse on each side of the system of 71 G for up to 2 ms Table 35 Maximum altitude specifications Maximum altitude Specifications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 f...

Page 184: ...a cooling to the system Thus system health status changes from the normal to critical state and system event The BP1 drive bay is kept open for an extended period of time is logged GPGPU card is not supported Non Dell certified peripheral cards are not supported Expansion card and riser installation must follow specific Expansion card installation guidelines Mellanox CX 5 dual port 100G QSPF PCIe ...

Page 185: ...ot 3 4 2 Rear HDD Module Configuration Slot 2 3 8 x4 Intel NVME P4800X Butterfly Riser Configuration Slot 3 Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination If the levels of particulates or gaseous pollution exceed the specified limitations and result in equip...

Page 186: ...rosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 41 Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 Å month as def...

Page 187: ...ator codes iDRAC Direct LED indicator codes NIC indicator codes Power supply unit indicator codes Drive indicator codes Using system diagnostics System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system Figure 144 System health and system ID indicator 8 System diagnostics and indicator codes 187 ...

Page 188: ... Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect to your laptop or tablet The following table describes iDRAC Direct activity when the iDRAC Direct port is active Table 43 iDRAC Direct LED indicator codes iDRAC Direct LED indicator ...

Page 189: ...abled through the NIC configuration utility Power supply unit indicator codes AC power supply units PSUs have an illuminated translucent handle that serves as an indicator The indicator shows whether power is present or if a power fault has occurred Figure 146 AC PSU status indicator 1 AC PSU status indicator handle Table 45 AC PSU status indicator codes Power indicator codes Condition Green A val...

Page 190: ...em CAUTION AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs which support only 240 V When two identical PSUs receive different input voltages they can output different wattages and trigger a mismatch CAUTION If two PSUs are used they must be of the same type and have the same maximum output power Figure 147 DC PSU status indicator 1 DC PSU status indicator Ta...

Page 191: ...configuration to a Low Output configuration or conversely you must to power off the system CAUTION If two PSUs are used they must be of the same type and have the same maximum output power CAUTION Combining AC and DC PSUs is not supported and triggers a mismatch Drive indicator codes The LEDs on the drive carrier indicates the state of each drive Each drive carrier in your system has two LEDs an a...

Page 192: ... you solve the problem Dell Embedded System Diagnostics NOTE The Dell Embedded System Diagnostics is also known as Enhanced Pre boot System Assessment ePSA diagnostics The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to intr...

Page 193: ...ting the tests on all the detected devices System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displaye...

Page 194: ...wn menu on the lower right corner of the page 3 For customized support a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is display...

Page 195: ...lling and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated d...

Page 196: ...he Getting Started Guide document that is shipped with your system Dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM int...

Page 197: ...ng Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide Dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents Dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID co...

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