Dell EMC PowerEdge R740 Installation And Service Manual Download Page 92

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Figure 45. Installing NVDIMM-N battery into the bracket

Next step

Follow the procedure listed in

After working inside your system

Drives

Drive guidelines

Drives are supplied in hot swappable drive carriers that fit in the drive slots.

CAUTION:

Before attempting to remove or install a drive while the system is running, see the documentation for the storage

controller card to ensure that the host adapter is configured correctly.

CAUTION:

Do not turn off or restart your system while a drive is being formatted. Doing so can cause a drive failure.

When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long time to
format.

Removing a drive blank

The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical.

Prerequisites

Follow the safety guidelines listed in

Safety instructions

If installed,

remove the front bezel.

CAUTION:

To maintain proper system cooling, drive blanks must be installed in all empty drive slots.

CAUTION:

Mixing drive blanks from previous generations of PowerEdge servers is not supported.

Step

Press the release button, and slide the drive blank out of the drive slot.

Installing and removing system components

Summary of Contents for PowerEdge R740

Page 1: ...Dell EMC PowerEdge R740 Installation and Service Manual Regulatory Model E38S Series Regulatory Type E38S001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 10 Rev A07 ...

Page 3: ...abel 24 PowerEdge R740 Service information 26 2 Documentation resources 29 3 Technical specifications 31 System dimensions 31 Chassis weight 32 Processor specifications 33 Supported operating systems 33 PSU specifications 33 System battery specifications 34 Expansion bus specifications 34 Memory specifications 36 Storage controller specifications 36 Drive specifications 37 Drives 37 Optical drive ...

Page 4: ...tails 47 System BIOS 47 iDRAC Settings utility 66 Device Settings 67 Dell Lifecycle Controller 67 Embedded system management 67 Boot Manager 67 Viewing Boot Manager 67 Boot Manager main menu 68 One shot UEFI boot menu 68 System Utilities 68 PXE boot 68 6 Installing and removing system components 69 Safety instructions 69 Before working inside your system 69 After working inside your system 69 Reco...

Page 5: ...ank 93 Removing a drive carrier 93 Installing a drive carrier 94 Removing a 2 5 inch drive from the 3 5 inch drive adapter 95 Installing a 2 5 inch drive into the 3 5 inch drive adapter 96 Removing a 3 5 inch adapter from a 3 5 inch drive carrier 97 Installing a 3 5 inch adapter into a 3 5 inch drive carrier 98 Removing the drive from the drive carrier 99 Installing a drive into the drive carrier ...

Page 6: ...e 144 Installing the M 2 SSD module 145 Optional IDSDM or vFlash module 146 Removing the MicroSD card 146 Installing the MicroSD card 147 Removing the optional IDSDM or vFlash card 147 Installing optional IDSDM or vFlash card 148 Network daughter card 149 Removing the network daughter card 149 Installing the network daughter card 150 Integrated storage controller card 151 Removing integrated stora...

Page 7: ...rol panel 181 Control panel details 181 Removing the left control panel 181 Installing the left control panel 182 Removing the right control panel 183 Installing the right control panel 184 7 Using system diagnostics 186 Dell Embedded System Diagnostics 186 Running the Embedded System Diagnostics from Boot Manager 186 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 186 S...

Page 8: ...the Technical specifications section NOTE All instances of SAS SATA hard drives NVMe and SSDs are referred to as drives in this document unless specified otherwise Topics Supported configurations Front view of the system Back view of the system Drive indicator codes LCD panel Locating the Service Tag of your system System information label Supported configurations The PowerEdge R740 system support...

Page 9: ...Figure 1 Supported configurations PowerEdge R740 system overview 9 ...

Page 10: ...tical drive optional N A Enables you to retrieve and store data on optical discs such as compact discs CD and digital versatile discs DVD For more information see Technical specifications section 4 USB 3 0 port optional The USB ports are 9 pin 3 0 compliant These ports enable you to connect USB devices to the system 5 Right control panel N A Contains the power button VGA port iDRAC Direct micro US...

Page 11: ...discs such as compact discs CD and digital versatile discs DVD For more information see Technical specifications section 4 USB 3 0 port optional The USB ports are 9 pin 3 0 compliant These ports enable you to connect USB devices to the system 5 Right control panel N A Contains the power button VGA port iDRAC Direct micro USB port and two USB 2 0 ports 6 Information tag N A The Information Tag is a...

Page 12: ...ormation such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password Left control panel view Figure 5 Left control panel with optional iDRAC Quick Sync 2 0 indicator Table 4 Left control panel Item Indicator button or connector Icon Description 1 Status LED indicators N A Indicate the sta...

Page 13: ...there is a fan failure Ensure that none of the following conditions exist A cooling fan has been removed or has failed System cover air shroud memory module blank or back filler bracket is removed Ambient temperature is too high External airflow is obstructed If the problem persists see Getting help Electrical indicator The indicator turns solid amber if the system experiences an electrical error ...

Page 14: ...sts see the Getting help section Blinking amber Indicates that the system is experiencing a fault Check the System Event Log or the LCD panel if available on the bezel for specific error messages For more information about error messages see the Event and Error Message Reference Guide for 14th Generation Dell EMC PowerEdge Servers at Dell com qrl iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync...

Page 15: ...uick Sync 2 feature is configured to be disabled by iDRAC If the problem persists see the Getting help section For more information see Integrated Dell Remote Access Controller User s Guide at Dell com poweredgemanuals or Dell OpenManage Server Administrator User s Guide at Dell com openmanagemanuals OpenManage Server Administrator Solid amber Indicates that the system is in fail safe mode Restart...

Page 16: ...ction iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem iDRAC Direct LED indicator is located below the iDRAC Direct port on the right control panel You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect to your laptop or tablet The following tab...

Page 17: ...he PCIe expansion card slot riser 3 connects up to two full height PCIe expansion cards to the system For more information see Expansion card installation guidelines section 6 Power supply unit 2 N A For more information see Technical specifications section 7 NIC ports The NIC ports that are integrated on the network daughter card NDC provide network connectivity For more information about the sup...

Page 18: ...m port speed and data is being sent or received Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is...

Page 19: ...st have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pai...

Page 20: ...e of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an e...

Page 21: ...e the status LED indicator does not turn on Table 14 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green amber and then...

Page 22: ...ber regardless of whether the system is turned on or off When the system turns off and there are no errors LCD enters the standby mode after five minutes of inactivity Press any button on the LCD to turn it on If the LCD panel stops responding remove the bezel and reinstall it If the problem persists see Getting help The LCD backlight remains off if LCD messaging is turned off using the iDRAC util...

Page 23: ...ate DNS entries are available Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL This enables you to match an LCD message with an SEL entry Select Simple to view LCD error messages in a simplified user friendly description For more information about error messages see the Event and Error Message Reference Guide for 14th Generation Dell EMC Powe...

Page 24: ...ernatively the information may be on a sticker on the chassis of the system The mini Enterprise Service Tag EST is found on the back of the system This information is used by Dell to route support calls to the appropriate personnel Figure 15 Locating Service Tag of your system 1 information tag top view 2 information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure ...

Page 25: ...Figure 16 LED behavior Figure 17 2 5 inch hard drives configuration and layout Figure 18 3 5 inch hard drives configuration and layout PowerEdge R740 system overview 25 ...

Page 26: ...PowerEdge R740 Service information System touchpoint electrical overview mechanical overview and rear view configurations Figure 19 Service Information 26 PowerEdge R740 system overview ...

Page 27: ...Figure 20 Jumper setting and memory information Figure 21 system task PowerEdge R740 system overview 27 ...

Page 28: ...Figure 22 NVDIMM battery and mid tray hard drives 28 PowerEdge R740 system overview ...

Page 29: ...the Getting Started Guide document that is shipped with your system Dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM in...

Page 30: ...ng Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide Dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents Dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID co...

Page 31: ...ns Supported operating systems PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications System dimensions This section describes the physical dimensions of the system 3 Technical specifications 31 ...

Page 32: ...0 482 0 mm 18 98 inches 434 0 mm 17 09 inches 86 8 mm 3 42 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 678 8 mm 26 72 inches 715 5 mm 28 17 inches Chassis weight Table 18 Chassis weight System Maximum weight with all drives SSDs 2 5 inch drive systems 26 3 kg 57 98 lb 3 5 inch drive systems 28 6 kg 63 05 lb 32 Technical specifications ...

Page 33: ...sipation maximum Frequency Voltage High line 200v240 V Low line 100 140 V DC Current 495 W AC Platinum 1908 BTU hr 50 60 Hz 100 240 V AC autoranging 495 W 495 W 6 5 A 3 A 750 W AC Platinum 2891 BTU hr 50 60 Hz 100 240 V AC autoranging 750 W 750 W 10 A 5 A 750 W AC Titanium 2843 BTU hr 50 60 Hz 200 240 V AC autoranging 750 W 5 A 750 W Mixed Mode HVDC for China only Platinum 2891 BTU hr 50 60 Hz 100...

Page 34: ...n cell system battery Expansion bus specifications The PowerEdge R740 system supports up to eight PCI express PCIe generation 3 expansion cards that can be installed on the system board using expansion card risers The following table provides detailed information about the expansion card riser specifications Table 20 Expansion card riser configurations Expansion card riser PCIe slots on the riser ...

Page 35: ...sor 1 Slot 4 x16 full height full length Processor 2 N A N A N A N A Slot 5 x8 full height full length Processor 2 Slot 3 x16 full height half length Processor 1 Slot 6 x8 low profile half length Processor 1 Riser configuration 4 1A 2A 3A Three x8 and four x16 slots Slot 1 x16 full height full length Processor 1 Slot 4 x16 full height full length Processor 2 Slot 7 x8 full height full length Proce...

Page 36: ... Minimum RAM Maximum RAM Twenty four 288 pins LRDIMM Octa rank 128 GB 128 GB 1536 GB 256 GB 3072 GB LRDIMM Quad rank 64 GB 64 GB 768 GB 128 GB 1536 GB RDIMM Single rank 8 GB 8 GB 96 GB 16 GB 192 GB RDIMM Dual rank 16 GB 16 GB 192 GB 32 GB 384 GB RDIMM Dual rank 32 GB 32 GB 384 GB 64 GB 768 GB NVDIMM N Single rank 16 GB Not supported with single processor Not supported with single processor RDIMM 1...

Page 37: ...ne internal USB 3 0 compliant port One optional USB 3 0 compliant port on the front of the system One micro USB 2 0 compliant port in the front of the system for iDRAC Direct Two USB 3 0 compliant ports on the back of the system NIC ports The PowerEdge R740 system supports up to four Network Interface Controller NIC ports that are integrated on the network daughter card NDC and are available in th...

Page 38: ...M The IDSDM vFlash card sits in the back of the system in a Dell proprietary slot IDSDM vFlash card supports three micro SD cards two cards for IDSDM and one card for vFlash Micro SD cards capacity for IDSDM are 16 32 64 GB while for vFlash the microSD card capacity is 16 GB Video specifications The PowerEdge R740 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video fr...

Page 39: ...um dew point Atmosphere must be non condensing at all times Operating 10 to 80 relative humidity with 29 C 84 2 F maximum dew point Table 27 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all three axes Storage 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Table 28 Maximum shock specifications Maximum shock Specifications Oper...

Page 40: ...ous operation 5 C to 40 C at 5 to 85 RH with 29 C dew point NOTE Outside the standard operating temperature 10 C to 35 C the system can operate continuously in temperatures as low as 5 C and as high as 40 C For temperatures between 35 C to 40 C de rate maximum allowable temperature by 1 C per 175 m above 950 m 1 F per 319 ft 1 of annual operating hours 5 C to 45 C at 5 to 90 RH with 29 C dew point...

Page 41: ...e 2U standard heat sink for CPU 125 W PowerEdge R740 2 Two 1U standard heat sink for CPU 125 W Not required Not required Standard Six standard fans Two 2U standard heat sink for CPU 125 W PowerEdge R740 with GPU 2 Two 1U high performance heat sink Not required Not required GPU air shroud Six high performance fans Ambient temperature limitations The following table lists configurations that require...

Page 42: ...5 upper confidence limit NOTE The ISO Class 8 condition applies to data center environments only This air filtration requirement does not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor NOTE Air entering the data center must have MERV11 or MERV13 filtration Conductive dust Air must be free of conductive dust zinc whiskers or other ...

Page 43: ...to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the time of purchase This option is set to DHCP by Default You can set up the IP address by using one of the following interfaces Interfaces Document Section iDRAC Settings uti...

Page 44: ... intel quickassist technology For more information about logging in to the iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at Dell com poweredgemanuals You can also access iDRAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide at Dell com poweredgemanuals Options to install the operating system If the system is...

Page 45: ...cmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or...

Page 46: ...onfigure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing...

Page 47: ...f the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system model name BIOS ...

Page 48: ...ange the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating sys...

Page 49: ...wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory ins...

Page 50: ...tent Memory on the system Persistent Memory This field controls Persistent Memory on the system Persistent Memory details The Persistent Memory screen details can be found in the NVDIMM N User Guide at For additional information about environmental certifications please refer to the Product Environmental Datasheet located with the Manuals Documents on Dell com poweredgemanuals Processor Settings Y...

Page 51: ...ption is set to Enabled by default You can disable this option for applications that need high utilization of random memory access Hardware Prefetcher Enables or disables the hardware prefetcher This option is set to Enabled by default DCU Streamer Prefetcher Enables or disables the Data Cache Unit DCU streamer prefetcher This option is set to Enabled by default DCU IP Prefetcher Enables or disabl...

Page 52: ... your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click SATA Settings SATA Settings details The SATA Settings screen details are explained as follows Option Description Embedded SATA Enables you to set the embedded SATA option...

Page 53: ...t Settings screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Boot Set...

Page 54: ...64 bit boot interface 1 From the System Setup Main Menu click Boot Settings and select Boot Mode 2 Select the UEFI boot mode you want the system to boot into CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode 3 After the system boots in the specified boot mode proceed to install your operating system from that mode NOT...

Page 55: ...reen details are explained as follows Option Description PXE Device n n 1 to 4 Enables or disables the device When enabled a UEFI PXE boot option is created for the device PXE Device n Settings n 1 to 4 Enables you to control the configuration of the PXE device HTTP Device n n 1 to 4 Enables or disables the device When enabled a UEFI HTTP boot option is created for the device HTTP Device n Setting...

Page 56: ...estart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Integrated Devices Integrated Devices details The Integrated Devices ...

Page 57: ...MicroSD Card Port Enables or disables the internal SD card port of the Internal Dual SD Module IDSDM This option is set to On by default Internal MicroSD Card Redundancy Configures the redundancy mode of the Internal Dual SD Module IDSDM When set to Mirror Mode data is written on both SD cards After failure of either card and replacement of the failed card the data of the active card is copied to ...

Page 58: ...tion is set to Enabled by default Slot Bifurcation Allows Platform Default Bifurcation Auto discovery of Bifurcation and Manual bifurcation Control The default is set to Platform Default Bifurcation The slot bifurcation field is accessible when set to Manual bifurcation Control and is disabled when set to Platform Default Bifurcation or Auto discovery of Bifurcation NOTE Slot Bifurcation options v...

Page 59: ...E Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1 ...

Page 60: ... power management This option is set to System DBPM DAPC by default DBPM is Demand Based Power Management Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed This option is set to Maximum Performance by default Turbo Boost Enables or disables the processor to operate in the turbo boost mode This option is set to Enabled by...

Page 61: ...Enabled by default PCI ASPM L1 Link Power Management Enables or disables the PCI ASPM L1 Link Power Management This option is set to Enabled by default System Security You can use the System Security screen to perform specific functions such as setting the system password setup password and disabling the power button Viewing System Security To view the System Security screen perform the following ...

Page 62: ... and deactivated When set to Clear all the contents of the TPM are cleared This option is set to None by default CAUTION Clearing the TPM results in the loss of all keys in the TPM The loss of TPM keys may affect booting to the operating system This field is read only when TPM Security is set to Off The action requires an additional reboot before it can take effect Intel R TXT Enables you to set t...

Page 63: ...pproves the images whether they pass or fail verification Deployed Mode Deployed Mode is the most secure mode In Deployed Mode PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects Deployed Mode restricts the programmatic mode transitions Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to a...

Page 64: ...password Prerequisite NOTE You cannot delete or change an existing system or setup password if the Password Status is set to Locked Steps 1 To enter System Setup press F2 immediately after turning on or restarting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen ensure that Password Status is set to Unlocked 4 In the System Passwo...

Page 65: ...undant OS Control Redundant OS Control screen details The Redundant OS Control screen details are explained as follows Option Description Redundant OS Location Enables you to select a backup disk from the following devices None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards Internal M 2 Drives Internal USB NOTE RAID configurations and NVMe cards not are included as BIOS does not have the ability to...

Page 66: ...led or disabled This option is set to On by default NOTE This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video contr...

Page 67: ...m management throughout the lifecycle of the system The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller For more information about setting up the Dell Lifecycle Controller configuring hardware and firmware a...

Page 68: ...fecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System PXE boot You can use the P...

Page 69: ...that you always use an antistatic mat and antistatic strap while working on components inside the system CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Turn off the system including all attached...

Page 70: ...details An optional metal bezel is mounted on the front of the system to display system branding A lock on the bezel is used to protect unauthorized access to the drives There are two versions of bezel available With LCD panel Without LCD panel For bezels with LCD panel the system status can be viewed on the LCD panel For more information see the LCD panel section The LCD bezel is hot pluggable an...

Page 71: ...e Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package 2 Align and insert the right end of the bezel onto the system 3 Press the bezel until the button clicks in place and fit the left end of the bezel onto the system 4 Lock the bezel by using the key Installing and removing system compon...

Page 72: ... the system from the electrical outlet and disconnect the peripherals Steps 1 Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the latch release lock counter clockwise to the unlocked position 2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system 3 Hold the cover on both sides and lift the cover away from the s...

Page 73: ...extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system 2 Push the system cover latch down The system cover slides forward the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the latch release lock clockwise to the...

Page 74: ...s Backplane cover Removing the backplane cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Slide the backplane cover in the direction of the arrows marked on the backplane cover 2 Lift the backplane cover away from the system 74 Installing and removing system components ...

Page 75: ...e cover Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the backplane cover with the guide slots on the system 2 Slide the backplane cover toward the front of the system until the cover locks into place Installing and removing system components 75 ...

Page 76: ...ice technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 76 Installing and removing system components ...

Page 77: ...6 4 memory module 5 CPU2 processor and heat sink module socket with dust cover 6 expansion card riser 3 7 network daughter card 8 expansion card riser 2 9 system board 10 expansion card riser 1 11 integrated storage controller card 12 CPU1 processor and heat sink module Installing and removing system components 77 ...

Page 78: ...card riser 3 6 network daughter card 7 expansion card riser 2 8 system board 9 expansion card riser 1 10 integrated storage controller card 11 NVDIMM N battery Air shroud Removing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 78 Installing and removing system comp...

Page 79: ...ore disconnecting the NVDIMM N battery cables Step Hold the air shroud at both ends and lift it away from the system Figure 32 Removing air shroud Next step If applicable install the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If applicable route the cables inside the system along the system wall and secure the cables by using t...

Page 80: ...Ds on NVDIMM N battery are turned off before connecting the NVDIMM N battery cables 4 Follow the procedure listed in After working inside your system Cooling fan assembly Removing the cooling fan assembly Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Lift the release levers to unlock the cooling...

Page 81: ...nd retained by the cable retention bracket before installing the cooling fan assembly Incorrectly installed cables may get damaged Steps 1 Align the guide rails on the cooling fan assembly with the standoffs on the system 2 Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system board 3 Press the release levers to lock the cooling fa...

Page 82: ...ports up to six standard or high performance hot swappable cooling fans For single processor systems only four standard cooling fans are required Fan bays one and two are covered by a fan blank CAUTION Mixing of standard and high performance cooling fans is not supported NOTE Each fan is listed in the systems management software referenced by the respective fan number If there is a problem with a ...

Page 83: ...lift the cooling fan out of the cooling fan assembly Figure 36 Removing cooling fan Next step If applicable install the cooling fan Installing a cooling fan The procedure for installing standard and high performance fans is identical Prerequisites WARNING Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while removing or ins...

Page 84: ...r working inside your system Intrusion switch Removing an intrusion switch Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling fan assembly Step Press the intrusion switch and slide it out of the intrusion switch slot 84 Installing and removing system components ...

Page 85: ...lling an intrusion switch Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the intrusion switch with the slots on the cooling fan assembly 2 Push the intrusion switch until it locks in place Installing and removing system components 85 ...

Page 86: ...tery is not hot swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Disconnect the cables from the NVDIMM N batter...

Page 87: ...ystem ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Incline the NVDIMM N battery at an angle and place the battery on the air shroud slot 2 Using Phillips 2 screwdriver tigh...

Page 88: ...ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Lift the drive tray handles 90 degrees upward 2 Using Phillips 2 screwdriver remove the screw securing the NVDIMM N battery 3 Sli...

Page 89: ...sure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Connect the cables to the NVDIMM N battery 2 Slide the NVDIMM N battery to engage the battery with the drive tray 3 Using Phillip...

Page 90: ...VDIMM N battery is not hot swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Step Press the release tab and slide out th...

Page 91: ...oss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Align the tab on the NVDIMM N battery with the slot on the bracket 2 Insert the battery...

Page 92: ...tted Doing so can cause a drive failure When you format a drive allow enough time for the formatting to complete Be aware that high capacity drives can take a long time to format Removing a drive blank The procedure for removing 2 5 inch and 3 5 inch drive blanks is identical Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel CAUTION To...

Page 93: ...N Mixing drive blanks from previous generations of PowerEdge servers is not supported Step Insert the drive blank into the drive slot and push the blank until the release button clicks into place Figure 47 Installing a drive blank Next step If removed install the front bezel Removing a drive carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If applicable remove t...

Page 94: ...t Figure 48 Removing a drive carrier Next steps 1 Install a drive carrier 2 If you are not replacing the drive immediately insert a drive blank in the empty drive slot to maintain proper system cooling Installing a drive carrier Prerequisites CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the h...

Page 95: ...s with the backplane 3 Close the drive carrier release handle to lock the drive in place Figure 49 Installing a drive carrier Next step If removed install the front bezel Removing a 2 5 inch drive from the 3 5 inch drive adapter Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove 3 5 inch drive adapt...

Page 96: ...drive into the 3 5 inch drive adapter Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver install the screws to secure the drive to the 3 5 inch drive adapter 96 Installing and removing system components ...

Page 97: ...ving a 3 5 inch adapter from a 3 5 inch drive carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the 3 5 inch drive carrier from the system Steps 1 Remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the drive carrier Installing and removing system ...

Page 98: ...ier Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Insert the 3 5 inch drive adapter into the drive carrier with the connector end of the drive toward the back of the drive carrier 2 Align the screw holes on the drive with the holes on the drive carrier 3 Install the screws to secure the drive to the drive carrier 98 Installing and removing system components ...

Page 99: ...e carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the safety guidelines listed in Before working inside your system CAUTION Mixing drives from previous generations of PowerEdge servers is not supported Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out of the drive carrier Installing an...

Page 100: ...orted NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 in lbs Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When aligned correctly the back of the drive is flush with the back of the drive carrier 3 Using a ...

Page 101: ...System memory holds the instructions that are executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels Six memory channels are allocated to each processor In each channel the release tabs of the first socket are marked white and the second socket black Installing and removing system co...

Page 102: ...0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Processor 2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 102 Installing and removing system components ...

Page 103: ...he slowest installed memory module s Populate memory module sockets only if a processor is installed For single processor systems sockets A1 to A12 are available For dual processor systems sockets A1 to A12 and sockets B1 to B12 are available Populate all the sockets with white release tabs first followed by the black release tabs When mixing memory modules with different capacities populate the s...

Page 104: ...1x NVDIMM N Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor1 A7 Configuration 2 12x 32 GB RDIMMs 1x NVDIMM N Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 Configuration 3 23x 32 GB RDIMMs 1x NVDIMM N Processor1 A1 2 3 4 5 6 7 8 9 10 11 12 Processor2 B1 2 3 4 5 6 7 8 9 10 11 Processor2 B12 Configuration 4 12x 16 GB RDIMMs 2x NVDIMM Ns Same for all 12x RDIMM confi...

Page 105: ... guidelines The configurations allowed depend on the memory mode selected in the System BIOS Table 43 Memory operating modes Memory Operating Mode Description Optimizer Mode The Optimizer Mode if enabled the DRAM controllers operate independently in the 64 bit mode and provide optimized memory performance Mirror Mode The Mirror Mode if enabled the system maintains two identical copies of data in m...

Page 106: ... Fault Resilient Mode The Dell Fault Resilient Mode if enabled the BIOS creates an area of memory that is fault resilient This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability Optimizer Mode This mode supports Single Device Data Correction SDDC only for memory modules that use x4 device width It does not impo...

Page 107: ...d number of DIMM population per processor is allowed NOTE Odd number of DIMMs will result in unbalanced memory configurations which in turn will result in performance loss It is recommended to populate all memory channels identically with identical DIMMs for best performance Optimizer population order is not traditional for 8 and 16 DIMMs installations for dual processor For 8 DIMMs A1 A2 A4 A5 B1...

Page 108: ...tem cooling in configurations with mid drive tray memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets NOTE You must follow the thermal restriction while using DIMM blank For information about thermal restriction see the Thermal restrictions section Steps 1 Locate the appropriate m...

Page 109: ...ressure at both ends of the memory module evenly NOTE The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation 4 Press the memory module with your thumbs until the socket levers firmly click into place Next steps 1 Install the air shroud 2 Follow the procedure listed in After working inside your system 3 To verify if the memo...

Page 110: ...rocessor and heat sink module Removing the processor from the processor and heat sink module Prerequisites NOTE Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink This procedure is not required when replacing a system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working insi...

Page 111: ...e processor tray 5 Flex the outer edges of the bracket to release the bracket from the processor NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 60 Removing the processor bracket Next step Install the processor into a processor and heat sink module Installing and removing system components 111 ...

Page 112: ...r before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 61 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in ...

Page 113: ...locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Do not press on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket Installing and removing system components 113 ...

Page 114: ... instructions 2 If installed remove the processor blank and CPU dust cover The procedure to remove the processor DIMM blank is similar to that of the memory module Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink ...

Page 115: ...ling the processor and heat sink module 2U Next steps 1 If applicable install the air shroud NOTE If applicable open the PCIe card holder latch on the air shroud to install the full length card 2 Follow the procedure listed in After working inside your system Expansion cards and expansion card risers Expansion card installation guidelines NOTE A System Event Log SEL event is logged if an expansion...

Page 116: ...w profile half length Processor 1 Riser configuration 4 1A 2A 3A Three x8 and four x16 slots Slot 1 x16 full height full length Processor 1 Slot 4 x16 full height full length Processor 2 Slot 7 x8 full height full length Processor 2 N A N A Slot 5 x8 full height full length Processor 2 Slot 8 x16 full height full length Processor 2 Slot 3 x16 full height half length Processor 1 Slot 6 x8 low profi...

Page 117: ...eight half length Processor 1 Slot 6 x8 low profile half length Processor 1 Table 46 Riser configurations with 4 PCIe slots Riser configuration 1 1B 2B and Riser configuration 2 1B 2C Card Type Slot priority Maximum number of cards GPU double width N A N A GPU single width N A N A PCIe Bridge 4 1 Internal storage adapter 4 1 Express Flash NVMe PCIe SSD adapter 1 2 3 4 4 HCA EDR 4 1 100 GB NIC 4 1 ...

Page 118: ... 5 1 8 4 6 6 HCA EDR 1 8 4 3 100 GB NIC 1 8 4 3 100 G OPA 1 8 4 3 HCA FDR 6 1 40 GB NIC 7 2 3 5 1 8 4 7 40 GB NIC 6 1 HBA FC32 7 2 3 5 1 8 4 7 HBA FC32 6 1 25 GB NIC 7 2 3 5 1 8 4 3 25 GB NIC 6 1 HBA FC16 7 2 3 5 1 8 4 7 HBA FC16 6 1 10 GB NIC 7 2 3 5 1 8 4 7 10 GB NIC 6 1 HBA FC8 7 2 3 5 1 8 4 7 HBA FC8 6 1 1 GB NIC 7 2 3 5 1 8 4 7 1 GB NIC 6 1 External storage adapter 7 2 3 5 1 8 4 7 External st...

Page 119: ...Ns with NVDIMM N battery are installed Since NVDIMM N battery is installed on the GPU shroud GPUs are not supported on riser 2 Opening and closing the PCIe card holder latch Before installing or removing a full length PCIe card the PCIe card holder latch must be closed When the full length PCIe card is installed open the PCIe card holder latch Prerequisites 1 Follow the safety guidelines listed in...

Page 120: ...ted in Before working inside your system 3 If applicable remove the air shroud 4 If applicable disconnect the cables from the expansion card 5 When removing a card from riser 2 or 3 ensure that the PCIe card holder latch is closed Steps 1 Pull the expansion card latch out of the slot 2 Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansio...

Page 121: ...Figure 67 Removing the expansion card from expansion card riser 1 Figure 68 Removing the expansion card from expansion card riser 2B Installing and removing system components 121 ...

Page 122: ... card permanently install a metal filler bracket over the empty expansion slot opening and push the expansion card latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 122 Installing an...

Page 123: ...re the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 3 Hold the card by its edges and align the card edge connector with the expansion card connector on the riser ...

Page 124: ...Figure 72 Installing expansion card into expansion card riser 2B Figure 73 Installing expansion card into expansion card riser 2 124 Installing and removing system components ...

Page 125: ...e card as described in the documentation for the card Removing riser 2 and 3 blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud Steps 1 Using Phillips 2 screwdriver loosen the screws 3 that secure the blank to the system 2 Press the release tab and holding the blank by its edges...

Page 126: ...e safety guidelines listed in Safety instructions Steps 1 Align the screw and guide rail on the riser blank with the screw hole and standoff on the system 2 Lower the blank into the system until the release tab clicks into place 3 Tighten the screws to secure the riser blank to the system 126 Installing and removing system components ...

Page 127: ...em Removing riser 3 blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Using Phillips 2 screwdriver loosen the screw that secures the blank to the system 2 Lift the blank away from the system Installing and removing system components 127 ...

Page 128: ...ser 3 blank Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw on the riser with the screw hole on the system 2 Using Phillips 2 screwdriver tighten the screw to secure the blank to the system 128 Installing and removing system components ...

Page 129: ... the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the expansion cards from the riser 4 Disconnect any cables connected to the riser Step Press the release latches and lift the riser from the riser connector on the system board Installing and removing system components 129 ...

Page 130: ...er 1 Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the guide rails on the riser with the standoffs on the side of the system 2 Lower the riser into the system until the riser connector engages with the connector on the system board 130 Installing and removing system components ...

Page 131: ...low the procedure listed in Before working inside your system 3 If applicable close the PCIe card holder latch on the air shroud to release the full length card 4 If installed remove expansion cards installed on the riser 5 Remove the air shroud 6 Disconnect any cables connected to the riser Steps 1 To remove expansion card riser 2A a Using Phillips 2 screwdriver loosen the screws that secure the ...

Page 132: ...m board Figure 82 Removing expansion card riser 2 Next step Install the expansion card riser 2 Installing expansion card riser 2 Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 To install expansion card riser 2A a Align the screw and tab on the riser with the screw hole and slot on the system 132 Installing and removing system components ...

Page 133: ...wer the riser into the system until the riser card connector engages with the connector on the system board Figure 84 Installing expansion card riser 2 Next steps 1 Install the air shroud 2 If removed install expansion cards into the riser 3 If applicable open the PCIe card holder latch on the air shroud to install the full length card 4 Follow the procedure listed in After working inside your sys...

Page 134: ...riser to the system 2 Press the release tab and holding the riser by its edges lift the riser from the riser connector on the system board Figure 85 Removing expansion card riser 3 Next step Install expansion card riser 3 Installing expansion card riser 3 Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the tab on the riser with the slot on the system and guide...

Page 135: ...ard installation guidelines Ensure that both the processors are installed The processor must use a GPU kit low profile processor and heat sink module To ensure adequate cooling when one or more GPUs are installed the ambient inlet temperature is restricted to 30 C for CPU 150 W 8 C 165 W 12 C 200 W 205 W For more information see the ambient temperature limitations section Ensure that the GPU enabl...

Page 136: ...U configuration to non redundant mode Removing a GPU Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Press the blue tabs on either sides of the shroud and remove the top cover of the GPU air shroud Figure 87 Removing the top cover of GPU air shroud Steps 1 Lift the expansion card latch 2 Close the PCIe ...

Page 137: ...expansion card latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The filler bracket is necessary to maintain proper thermal conditions Next step Install the GPU card Installing and r...

Page 138: ...ans and replace them with Install the cooling fans 5 Unpack the GPU cards and the GPU kit 6 Install the heat sink from the kit 7 Install the risers 8 Install the GPU air shroud on the system Figure 90 Installing GPU air shroud 9 Press the blue tabs on either sides of the shroud and remove the top cover of the shroud 138 Installing and removing system components ...

Page 139: ...gure 92 Removing the shroud filler from GPU air shroud slots NOTE Shroud fillers are available in the GPU air shroud for GPUs installed only on risers 2 and 3 NOTE Ensure that the PCIe card holder latches on GPU air shroud and risers are closed before installing the GPU Full length GPU do not require the PCIe card holder latch on the risers to secure the GPU in place Installing and removing system...

Page 140: ...ller bracket NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system NOTE The filler bracket is necessary to maintain proper thermal conditions 4 Align the connector on the GPU with the connecto...

Page 141: ...Figure 94 Securing GPU 1 Installing and removing system components 141 ...

Page 142: ...Figure 95 Installing GPU 2 and 3 142 Installing and removing system components ...

Page 143: ...move the plastic cover fixed on the memory socket numbers marked on the air shroud Figure 97 Installing the top cover of GPU air shroud 2 To install mylar foam on the system cover a Place the system cover with the Service Information Label SIL side facing up Installing and removing system components 143 ...

Page 144: ... listed in After working inside your system M 2 SSD module Removing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card NOTE Removing the BOSS card is similar to the procedure for removing an expansion card riser Steps 1 Loosen the screws and l...

Page 145: ...safety guidelines listed in Safety instructions Steps 1 Align the M 2 SSD module connectors with the connectors on the BOSS card 2 Push the M 2 SSD module until the module is seated firmly on the BOSS card 3 Secure the M 2 SSD module on the BOSS card with the retention straps and screws Installing and removing system components 145 ...

Page 146: ...ety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold the MicroSD card and remove it from the slot NOTE Temporarily label each Micro...

Page 147: ...ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Next step Follow the procedure listed in After working inside your system Removing the optional IDSDM or vFlash card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable remove the full height PCIe ca...

Page 148: ... card Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Align the IDSDM vFlash card with the connector on the system board 3 Push the IDSDM vFlash card until it is firmly seated on the system board 148 Installing and removing sys...

Page 149: ...1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable remove the expansion card riser 2 Steps 1 Using a Phillips 2 screwdriver loosen the captive screws that secure the network daughter card NDC to the system board 2 Hold the NDC by the edges on either side of the touch points and lift to remove it from the c...

Page 150: ...C so that the Ethernet connectors fit through the slot in the chassis 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch points on the card until the card connector is firmly seated on the system board connector 4 Using a Phillips 2 screwdriver tighten the captive screws to secure the NDC to the system board 150 Installing and removing...

Page 151: ...equisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the expansion card riser 1 Steps 1 Using Phillips 2 screwdriver loosen the screws that secure the integrated storage controller cable to the system board 2 Lift the integrated storage controller cable away from the integrated sto...

Page 152: ...em 5 Hold the interposer board by its edges and pull the board until the connector on the board disengages from the connector on the system board Figure 106 Removing integrated storage controller card Next step Install the integrated storage controller card Installing integrated storage controller card Prerequisite Follow the safety guidelines listed in Safety instructions 152 Installing and remov...

Page 153: ...ard is fully seated in the integrated storage controller card holder Figure 107 Installing integrated storage controller card 5 Align the screws on the integrated storage controller card cable with the screw holes on the system board 6 Using Phillips 2 screwdriver tighten the screws to secure the integrated storage controller card cable to the system board Figure 108 Installing integrated storage ...

Page 154: ...PowerEdge R740 2 5 inch x16 SAS SATA backplane or 2 5 inch x8 SAS SATA backplane or 3 5 inch x8 SAS SATA backplane Figure 109 Back view of 16 x 2 5 inch drive backplane 1 signal connector J_BP_SIG 2 power connector J_BP_PWR Figure 110 Back view of 8 x 2 5 inch drive backplane 1 SAS connector BP SAS B 2 SAS connector BP SAS A 3 power connector J_BP_PWR 4 signal connector J_BP_SIG 154 Installing and...

Page 155: ... backplane CAUTION Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the cooling fan assembly 5 Remove the backplane cover 6 Remove all drives 7 Disconne...

Page 156: ... is identical for all backplane configurations Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Use the hooks on the system as guides to align the backplane 2 Lower the backplane until the release tabs snap into place Figure 113 Installing the backplane 156 Installing and removing system components ...

Page 157: ... Follow the procedure listed in After working inside your system Cable routing Figure 114 Cable routing 8 x 2 5 inch drive backplane with mini PERC 1 backplane 2 backplane power cable BP BP1 to MB BP1 3 backplane signal cable BP BPSIG1 to MB BPSIG1 4 system board 5 mini PERC 6 SAS cable BP BP SAS A BP SAS B to adapter PERC Installing and removing system components 157 ...

Page 158: ...kplane with adapter PERC 1 backplane 2 backplane signal cable BP BPSIG1 to MB BPSIG1 3 backplane power cable BP BP1 to MB BP1 4 system board 5 adapter PERC 6 SAS cable BP BP SAS A BP SAS B to MB RISER 2 158 Installing and removing system components ...

Page 159: ... board SATA 1 backplane 2 backplane power cable BP BP1 to MB BP1 3 backplane signal cable BP BPSIG1 to MB BPSIG1 4 system board 5 SATA B cable BP BP SAS B to MB J_BP_SIG1 6 SATA A cable BP BP SAS A to MB BP 12C RVYPM Installing and removing system components 159 ...

Page 160: ...ckplane with mini PERC 1 backplane 2 backplane power cable BP BP to MB BP1 3 backplane signal cable BP BPSIG1 to MB BPSIG1 4 system board 5 mini PERC 6 SAS cable BP BP SAS A0 BP SAS B0 to MB J_STORAGE1 160 Installing and removing system components ...

Page 161: ...PERC 1 backplane 2 backplane power cable BP BP1 to MB BP1 3 backplane signal cable BP BPSIG1 to MB BPSIG1 4 system board 5 adapter PERC 6 SAS A cable BP BP SAS A0 to MB J_BP_PWR_A1 7 SAS B cable BP BP SAS B0 to MB J_BP_SIG1 Installing and removing system components 161 ...

Page 162: ...th mini PERC 1 backplane 2 backplane expander 3 backplane power cable BP BP1 to MB BP1 4 backplane signal cable BP BPSIG1 to MB BPSIG1 5 system board 6 mini PERC 7 SAS cable BP BP SAS A0 BP SAS BO to MB J_STORAGE1 162 Installing and removing system components ...

Page 163: ...only with the same or equivalent type recommended by the manufacturer For more information see the safety information that shipped with your system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable close the PCIe card holder latch on the air shroud to release the full length card 4 If applicable disconnec...

Page 164: ... card holder latch on the air shroud to secure the full length expansion card 4 Follow the procedure listed in After working inside your system 5 While booting press F2 to enter the System Setup and ensure that the battery is operating properly 6 Enter the correct time and date in the System Setup Time and Date fields 7 Exit the System Setup USB 3 0 module USB 3 0 module details An additional USB ...

Page 165: ... the cables as you remove them from the system board Route these cables properly when you replace them to prevent them from being pinched or crimped Steps 1 Disconnect the cables from the system board 2 Using Phillips 2 screwdriver loosen the screw on the USB 3 0 module 3 Slide the USB 3 0 module out of the system Figure 123 Removing USB 3 0 module Next step Install the USB 3 0 module Installing U...

Page 166: ...e internal USB memory key 2 Install the air shroud 3 Install the cooling fan assembly 4 Install the backplane cover 5 Follow the procedure listed in After working inside your system Optional internal USB memory key Optional internal USB memory key details An optional USB memory key can be installed in the internal USB 3 0 port NOTE To locate the internal USB port on the system board see the System...

Page 167: ...isted in After working inside your system 2 While booting press F2 to enter System Setup and verify that the system detects the USB memory key Optional optical drive Removing the optional optical drive Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the backplane cover 4 Remove the air shroud 5 D...

Page 168: ...k is the same as the optical drive 2 Install the optional optical drive Installing the optional optical drive Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the optical drive with the optical drive slot on the front of the system 2 Slide in the optical drive until the release tab snaps into place 168 Installing and removing system components ...

Page 169: ...lowing Two 2400 W 2000 W 1600 W 1100 W 750 W or 495 W AC PSUs Two 1100 W DC PSUs Two 1100 W or 750 W Mixed Mode HVDC PSUs NOTE For more information see the Technical specifications section CAUTION If two PSUs are installed both the PSUs must have the same type of label For example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even ...

Page 170: ...e output state If having both PSUs active is more efficient than having one PSU in the sleep state the active PSU can also activate the sleeping PSU The default PSU settings are as follows If the load on the active PSU is more than 50 percent of PSU rated power wattage then the redundant PSU is switched to the active state If the load on the active PSU falls below 20 percent of PSU rated power wat...

Page 171: ...PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle 3 Unlatch and lift the optional cable management arm if it interfe...

Page 172: ...safety guidelines listed in Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Step Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place 172 Installing and removing system components ...

Page 173: ...y units PSUs a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with t...

Page 174: ... tool Tyco Electronics 58433 3 or equivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green and yellow wire safety ground wire 3 Connect the safety ground wire to the grounding post on the back of the system by using a 6 32 nut equipped with a locking washer Assembling DC input power wires Prerequisite WARNING For equipment using 48 60 V DC power supply units...

Page 175: ...ed in Before working inside your system 3 Remove the following a Air shroud b Cooling fan assembly c Power supply units d Expansion cards and expansion card risers e Integrated storage controller card f Optional IDSDM or vFlash card g Optional internal USB memory key if installed h USB 3 0 module if installed i Processor and heat sink module j Processor blank if installed CAUTION To prevent damage...

Page 176: ...ystem board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the system 2 Holding the system board holder and blue release pin incline the system board and lower the system board into the system 3 Slide the system board toward the back of the system until the release pin clicks into place 1...

Page 177: ...t all cables to the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 3 Follow the procedure listed in After working inside your system 4 Ensure that you a Use the Easy Restore feature to restore the Service Tag For more information see Restoring the Service Tag using Easy Restore b If the Service Tag is not ba...

Page 178: ...fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system service tag use the System Setup menu to enter the service tag Steps 1 Turn on the system 2 To enter the System Setup press F2 3 Click Service Tag Settings 4 Enter the service tag NOTE You can enter the service tag only when the Service Tag field is empty Ensure that you enter the ...

Page 179: ...rives CAUTION Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM 1 Locate the TPM connector on the system board 2 Press to hold the module down and remove the screw using ...

Page 180: ...m BIOS System Security Settings 3 From the TPM Security option select On with Pre boot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On Initializing the TPM 2 0 for TXT users 1 While booting your syste...

Page 181: ...ower button USB 2 0 port VGA port micro USB for iDRAC Direct and status LED for iDRAC Direct Removing the left control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling fan assembly 4 Remove the air shroud Steps 1 Pull the cable latch and disconnect the control panel cable from th...

Page 182: ...le through the side wall of the system 2 Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the system 3 Connect the control panel cable to the system board connector and secure it using cable latch 4 Using a Phillips 1 screwdriver install the screws that secure the control panel and cable tube to the system 182 Installing and remo...

Page 183: ...d in Before working inside your system 3 Remove the air shroud 4 Remove the cooling fan assembly Steps 1 Disconnect the VGA cable from the system board 2 Pull the cable latch and disconnect the control panel cable from the system board connector 3 Using Phillips 1 screwdriver remove the screws that secure the control panel and cable tube to the system 4 Holding the control panel and cable tube by ...

Page 184: ...e wall of the system 2 Align the control panel with the control panel slot on the system and attach the control panel to the system 3 Connect the VGA cable to the system board 4 Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place 5 Using a Phillips 1 screwdriver install the screw that secures the control panel and cable tube t...

Page 185: ...Installing right control panel Next steps 1 Install the cooling fan assembly 2 Install the air shroud 3 Follow the procedure listed in After working inside your system Installing and removing system components 185 ...

Page 186: ...he failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities ...

Page 187: ...etected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded Using system diagnostics 187 ...

Page 188: ...escribes the connectors on the various boards in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password 8 188 Jumpers and connectors ...

Page 189: ...ors Item Connector Description 1 J_ODD Optical drive power connector 2 A7 A1 A8 A2 A9 A3 Memory module sockets 3 J_FAN2U_6 Cooling fan 6 connector 4 J_BP3 Backplane 3 power connector 5 J_FAN2U_5 Cooling fan 5 connector 6 A6 A12 A5 A11 A4 A10 Memory module sockets 7 J_FAN2U_4 Cooling fan 4 connector Jumpers and connectors 189 ...

Page 190: ...3 PCIe 225 W power 22 J_BP2 RSR2_225W Backplane 2 power connector Riser 2 PCIe 225 W power 23 J_BATT_SIG NVDIMM N battery signal connector 24 J_BATT_PWR NVDIMM N battery power connector 25 PWRD_EN Reset BIOS password 26 NVRAM_CLR Clear NVRAM 27 J_USB_INT Internal USB connector 28 J_IDSDM IDSDM vFlash connector 29 J_NDC NDC connector 30 J_R2_X24_IT9 Riser 2 connector 31 J_R2_3R_X8_IT9 Riser 2 conne...

Page 191: ...rized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Power off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 4 Install the system cover The existing passwords are not...

Page 192: ...Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b Th...

Page 193: ...Assist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAs...

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Dell EMC PowerEdge R740, Installation And Service Manual

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