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Software

This chapter details the supported operating systems along with instructions on how to install the drivers.

Topics:

Downloading Windows drivers

Downloading Windows drivers

Steps

1. Turn on the notebook.
2. Go to 

Dell.com/support

.

3. Click 

Product Support

, enter the Service Tag of your notebook, and then click 

Submit

.

NOTE:

 If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

4. Click 

Drivers and Downloads

.

5. Select the operating system installed on your notebook.
6. Scroll down the page and select the driver to install.
7. Click 

Download File

 to download the driver for your notebook.

8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.

5

24

Software

Summary of Contents for Latitude 3510

Page 1: ...Latitude 3510 Setup and specifications guide 1 Regulatory Model P101F Regulatory Type P101F001 P101F002 May 2020 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...14 Storage 14 Intel UHD Graphics 14 Ports and connectors 15 Audio 16 Video 16 Camera 17 Communications 18 Media card reader 19 Power adapter 19 Battery 19 Dimensions and weight 20 Display 21 Fingerprint reader 21 Security 22 Security Software 22 Computer environment 22 Support policy 23 5 Software 24 Downloading Windows drivers 24 6 System setup 25 Boot menu 25 Navigation keys 26 Overview 26 Boot ...

Page 4: ...ion 38 Performance 38 System Logs 39 Updating the BIOS in Windows 39 Updating BIOS on systems with BitLocker enabled 40 Updating your system BIOS using a USB flash drive 40 System and setup password 41 Assigning a system setup password 41 Deleting or changing an existing system setup password 42 7 Getting help 43 Contacting Dell 43 4 Contents ...

Page 5: ...to a secured wireless network enter the password for the wireless network access when prompted If connected to the internet sign in with or create a Microsoft account If not connected to the internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Dell apps Details ...

Page 6: ...your computer with critical fixes and important device drivers as they become available Dell Digital Delivery Download software applications including software that is purchased but not preinstalled on your computer 4 Create recovery drive for Windows NOTE It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows For more information see Create a USB...

Page 7: ...h drive to your computer 2 In Windows search type Recovery 3 In the search results click Create a recovery drive The User Account Control window is displayed 4 Click Yes to continue The Recovery Drive window is displayed 5 Select Back up system files to the recovery drive and click Next 6 Select the USB flash drive and click Next A message appears indicating that all data in the USB flash drive wi...

Page 8: ...d connectors and also explains the FN hot key combinations Topics Display view Left view Right view Palmrest view Bottom view Keyboard shortcuts Display view Latitude 3510 display 1 Left Microphone 2 IR sensors 3 Camera 4 Camera status light 5 Right Microphone 6 LCD Panel 3 8 Chassis ...

Page 9: ... PowerShare 4 USB 3 2 Gen 1 Type C port with DisplayPort 1 2 Alt mode Right view 1 SIM card slot 2 Micro SD 3 0 card reader slot 3 Universal audio jack 4 USB 2 0 Type A port 5 USB 3 2 Gen 1 Type A port 6 Network port 7 Wedge shaped security slot Chassis 9 ...

Page 10: ...Palmrest view 1 Power button with optional fingerprint reader 2 Keyboard 3 Touchpad 10 Chassis ...

Page 11: ...he keyboard language configuration Keys that are used for shortcuts remain the same across all language configurations Table 2 List of keyboard shortcuts Keys Primary behavior Fn Esc Toggle Fn key lock Fn F1 Mute audio Fn F2 Decrease volume Fn F3 Increase volume Fn F4 Play Pause Fn F5 Turn on off keyboard backlight Chassis 11 ...

Page 12: ...keyboard shortcuts continued Keys Primary behavior Fn F6 Decrease brightness Fn F7 Increase brightness Fn F8 Switch to external display Fn F10 Print screen Fn F11 Home Fn 12 End Fn Ctrl Open application menu 12 Chassis ...

Page 13: ...Thread count 2 4 8 8 8 Speed Up to 1 9 GHz Up to 4 1 GHz Up to 4 2 GHz Up to 4 4 GHz Up to 4 9 GHz Cache 2 MB 4 MB 6 MB 6 MB 8 MB Integrated graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Chipset Table 4 Chipset Description Values Processor Intel 10th Generation Core i3 i5 i7 Intel Celeron 5000 series Chipset Intel Intel DRAM bus width Two c...

Page 14: ...2280 for solid state drive The primary drive of your computer varies with the storage configuration For computers 2 5 in 5400 7200 RPM SATA hard drive M 2 2230 2280 for solid state drive NOTE System s configured with 40Whr battery would only support M 2 solid state drives for storage Table 6 Storage specifications Form factor Interface type Capacity 2 5 in 5400 rpm hard drive SATA 1 TB 2 5 in 7200...

Page 15: ...HDMI cable DisplayPort 1 2 via optional USB C cable or USB C to DP cable External Connectors USB Type C port HDMI 1 4 port Ports and connectors Table 8 External ports and connectors Description Values External Network One Flip down RJ 45 10 100 1000 Mbps USB One USB 3 2 Gen 1 Type C port with DisplayPort alt mode Power Delivery One USB 3 2 Gen 1 Type A port with PowerShare One USB 3 2 Gen 1 Type A...

Page 16: ...rnal interface Universal Audio Jack Speakers 2 Speaker Output Average 2 W Speaker Output Peak 2 5 W Video Table 11 Discrete graphics specifications Discrete graphics Controller External display support Memory size Memory type NVIDIA GeForce MX230 Not Supported 2 GB GDDR5 Table 12 Integrated graphics specifications Integrated graphics Controller External display support Memory size Processor Intel ...

Page 17: ...0 fps Diagonal viewing angle 87 degrees Table 14 IR Webcam specifications IR Webcam Description Number of cameras One Type HD RGB IR camera Location Front Camera Sensor type CMOS sensor technology Resolution Camera Still image megapixel 0 92 Video 1280 x 720 HD at 30 fps Infrared camera Still image 0 23 megapixel Video 640 x 360 at 30 fps Diagonal viewing angle Camera 87 degree Infrared camera 87 ...

Page 18: ...i 802 11n Wi Fi 5 Wi Fi 802 11ac Wave 2 Encryption 64 bit 128 bit WEP AES CCMP TKIP 64 bit 128 bit WEP AES CCMP TKIP Bluetooth Bluetooth 5 1 Bluetooth 5 0 Table 17 WWAN module Feature Specifications Model number Dell DW5820e Intel 7360 LTE A Host interface M 2 3042 form factor Network standard LTE FDD TDD WCDMA HSPA GNSS Beidou Transfer rate Up to 450 Mbps DL 50 Mbps UL Cat 9 Operating Frequency B...

Page 19: ...cifications Description Values Type 45W 65W 65W Type C Optional Connector dimensions 2 9 mm x 4 5 mm 2 9 mm x 4 5 mm 48 26 mm x 129 54 mm x 215 9 mm Input voltage 100 VAC x 240 VAC 100 VAC x 240 VAC 100 VAC x 240 VAC Input frequency 50 Hz x 60 Hz 50 Hz x 60 Hz 50 Hz x 60 Hz Input current maximum 1 30 A 1 60 A 1 70 A 1 70 A Output current continuous 2 31 A 3 34 A 3 25 A Rated output voltage 19 50 V...

Page 20: ...nager application For more information on the Dell Power Manager see Me and My Dell on www dell com 4 hours when the computer is off NOTE Control the charging time duration start and end time and so on using the Dell Power Manager application For more information on the Dell Power Manager see Me and My Dell on www dell com Life span approximate 300 discharge charge cycles 300 discharge charge cycl...

Page 21: ...ut NTSC 45 Typ NTSC 45 Typ NTSC 45 Typ Pixels per inch PPI 100 141 141 Contrast ratio min 500 1 700 1 700 1 Response time max 25 ms 25 ms 25 ms Refresh rate 60 Hz 60 Hz 60 Hz Horizontal view angle 40 degrees Left Right 80 degrees Left Right 80 degrees Left Right Vertical view angle 10 degrees Up 30 degrees Down 80 degrees Up Down 80 degrees Up Down Pixel pitch 0 252 mm 0 179 mm 0 179 mm Power cons...

Page 22: ...Client Command Suite Dell BIOS Verification Optional Dell Endpoint Security and Management Software VMware Carbon Black Endpoint Standard VMware Carbon Black Endpoint Standard Secureworks Threat Detection and Response Dell Encryption Enterprise Dell Encryption Personal Carbonite VMware Workspace ONE Absolute Endpoint Visibility and Control Netskope Dell Supply Chain Defense Computer environment Ai...

Page 23: ...to 5518 4 ft 15 2 m to 10668 m 4 64 ft to 19234 4 ft Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse when the hard drive is in use Support policy For more information on support policy see the knowledge base articles PNP13290 PNP18925 and PNP18955 Technical specifications 23 ...

Page 24: ...lick Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your notebook model 4 Click Drivers and Downloads 5 Select the operating system installed on your notebook 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your notebook 8 After the download is complete navigate to the folder where you saved...

Page 25: ... Topics Boot menu Navigation keys Overview Boot Configuration Integrated Devices Storage Connection Power Security Passwords Update Recovery System Management Keyboard Pre boot Behavior Virtualization Performance System Logs Updating the BIOS in Windows System and setup password Boot menu Press F12 when the Dell logo appears to initiate a one time boot menu with a list of the valid boot devices fo...

Page 26: ... to the previous page until you view the main screen Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system Overview This section provides hardware specification for the system and contains no modifiable settings Table 29 BIOS Overview Page Options Description Series and system model number This field shows the following information ...

Page 27: ... field mentions the clock speed that the CPU is running at currently Core Count This field gives the count of the physical cores on the CPU Processor ID Processor L3 Cache This field gives mentions the amount of cache storage available on the CPU Microcode Version Intel Hyper Threading Capable This field helps identify if the CPU is capable of Hyper Threading 64 bit Technology This field helps ide...

Page 28: ...ork Boot Configuration This section provides Boot Configuration related details and settings Table 30 Boot Configuration Options Description Boot Sequence Boot Mode UEFI only This section allows the user to choose the first bootable device that the computer should use to boot the system It lists all potential bootable devices Windows Boot Manager UEFI Boot Drive Add Boot option Allows the user to ...

Page 29: ...YYYY Time This section allows the user to change the time which takes effect immediately The format used is HH MM SS in 24 hour format The user also has an option to switch between 12 hours or 24 hours clock Camera Enable Camera This section contains a toggle switch that allows the internal webcam Audio Enable Audio This section contains a toggle switch that allows the user to enable or disable th...

Page 30: ...porting Technology option on the system Drive Information This section provides information about the connected and active drives on the computer The following options are available here SATA 0 Type Device M 2 PCIe SSD 0 Type Device Enable MediaCard This section allows the user to switch all media cards On Off or enable disable the media card in read state only The options seen are as below Secure...

Page 31: ...uration This feature maximizes battery health while still supporting heavy use during the work day The section contains a toggle switch that allows the user to enable or disable this feature and set the daily times and work time periods Peak Shift This feature allows the computer to run on battery during peak usage hours The section contains a toggle switch that allows the user to enable or disabl...

Page 32: ...en issuing the clear command Attestation Enable This section contains toggle switch which lets the user control whether the TPM Endorsement Hierarchy is available to the OS Key Storage Enable This sections contains a toggle switch that allows the user to control whether TPM Storage Hierarchy is available to the operating system SHA 256 This sections contains a toggle switch that when enabled allow...

Page 33: ... or not the system will prompt the user to enter the admin password if set when booting to a UEFI booth path device from F12 boot menu The options available are as below Never Always Always Except Internal HDD Always Except Internal HDD PXE Passwords This section provides details on password settings Table 36 Passwords Options Description Admin Password This field allows the user to set change or ...

Page 34: ...tains a toggle switch which allows the user to disable master password support Update Recovery This section provides details on Update Recovery settings Table 37 Update Recovery Options Description UEFI capsule Firmware Updates Enable UEFI Capsule Firmware Updates This field contains a toggle switch which allows the user to enable or disable BIOS updates via UEFI capsule update packages BIOS Recov...

Page 35: ...rvice Tag of the computer Asset Tag Asset Tag This field provides the unique up to 64 character identification that can be set by the IT administrator AC Behaviour Wake on AC This field contains a toggle switch which allows the user to enable or disable the feature where the system boots when charger is detected Wake on LAN Wake on LAN This field allows the user to select if and how the system sho...

Page 36: ...on settings The options available are as follows Disabled The keyboard illumination will be off Dim Enable the keyboard illumination feature at 50 brightness level Bright Enable the keyboard illumination feature at 100 brightness level Keyboard Backlight Timeout on AC Keyboard Backlight Timeout on AC This field allows the user to define the timeout value for the backlight when the AC adapter is co...

Page 37: ...n Warnings Continue when warnings are detected but pause on errors Continue on Warnings and Errors Continue when either warnings or errors are detected during POST USB C Warnings Enable Dock Warning Messages This field contains a toggle switch to enable or disable dock warning messages Fastboot Fastboot This field allows the user to configure the speed of the UEFI boot process The options here are...

Page 38: ...rm VT for Direct I O Intel Trusted Execution Technology TXT Enable Intel Trusted Execution Technology TXT This field contains a toggle switch to enable or disable the option to allow a Measured VMM to utilize the additional hardware capabilities provided by Intel TXT The following must be enabled to configure Intel TXT Trusted Platform Module TPM Intel Hyper Threading All CPU cores Multi Core Supp...

Page 39: ... are used more effectively enabling multiple threads to run on each core System Logs This section contains BIOS Thermal and Power event logs Table 43 System Logs Options Description BIOS Event Log Clear BIOS Event log This field contains a toggle switch to Keep or Clear BIOS Event logs It also lists all saved events Date Time Message Thermal Event Log Clear Thermal Event Log This field contains a ...

Page 40: ...ou will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot If the recovery key is not known this can result in data loss or an unnecessary operating system reinstall For more information about this subject see Knowledge Article Updating the BIOS on Dell Systems With BitLocker Enabled Updating your system BIOS using a USB flash drive About this ta...

Page 41: ...Anyone can access the data stored on your computer if it is not locked and left unattended NOTE System and setup password feature is disabled Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set About this task To enter the system setup press F2 immediately after a power on or reboot Steps 1 In the System BIOS or System Se...

Page 42: ...etup password if the Password Status is Locked About this task To enter the System Setup press F2 immediately after a power on or reboot Steps 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system p...

Page 43: ... and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the approp...

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